My best vacation stay”

My stay at Days Inn Orlando Downtown was wonderful. I would go back there again. Only one problem I have is that the wifi connection is a bit weak so I was ubable to get my messages. Other than that I had a good time. Keep up the good work both management and staff.

Worthy price, Budget choice”

The counter staff is very kind and room is worthy price. Its a budget choice. Breakfast bar is tiny but i think its good enough against its price. But there has no elevator facility, its inconvenient for big size luggage if your room is at 2F.

good hotel near the downtown”

the room is quite ok, with two double beds breakfast is included near the downtown, 10 min by taxi, but far from the disney land

BSB concert ”

My thirteen-year-old daughter and I stayed overnight because we went to the Backstreet Boys concert at the Amway arena. Although check-in was at three, we were allowed us to check in early, staff provided us with toothbrushes, shampoo and conditioner because we forgot to pack those in our excitement for the concert, they called a taxi for us to pick us up take us to Amway arena for our VIP check in. The room was clean, homie and comfortable.

DIRTY AND FULL OF ROACHES. Have photos for proof”

During my Oct 16 - 18, 2015 stay, I was moved to 5 different rooms. The first had carpets that were so dirty, my feet turned black when walking across the room after showering. I needed to put towels on the carpet to walk on. Next morning I was moved. Upon my return about 9 PM on Sat, Oct 17th, I went to the bathroom and found several roaches throughout the sink & tub area. They didn't even scurry away & I have photos & video for proof. The front desk apologized & moved me where I again found some roaches near the safe & was witnessed by hotel security. There were no more non-smoking rooms, so the hotel security & I went to check out. We found a lizard next to the tub! Room was my last option & fortunately I did not see any roaches or lizards. Unfortunately, the carpet was so filthy, a white towel would turn brown if you rubbed the carpet with it (I took a video to prove it as well). I called Agoda after being assigned Room & asked to be moved to another hotel. I was told that they could not issue me a refund unless the front desk agreed to it & they couldn’t reach the front desk by phone. My room issues were all documented in my stay record. The following morning I spoke with manager. He informed me he could do nothing for me since this was booking through Agoda & not booked directly through the hotel. He asked why I didn't check out early I told him because Agoda wouldn't refund me or help me rebook another hotel & it was also late at night (11 PM). I also asked for my Wyndham Rewards number to be added to the reservation & for a receipt for my stay. Any form of reciept was denied by Manager. He told me that my Agoda Hotel Voucher was my reciept. I insisted on documentation of my issues and Vic's only offer was to provide me a business card stating the room was "changed several times due to certain issues" but wouldn’t put the above issues to me in writing.

You get what you pay for. Hotel on a budget ”

Our room door got stuck and our family couldn't get in, we reported to the front desk, they called maintenance but maintenance never came, the cleaning lady helped us get it. The free breakfast offered is cereal, apple and orange juice, coffee, Quaker, toast and ego pancakes, there was yogurt but it disappeared quickly. Staff is courteous but not resourceful (except for the cleaning lady, kudos to her). The breakfast area is tiny, and everyone comes to eat at the same time (9:00am), because it ends at 9:30am, it was a real rush hour, very stressful. Some people had to eat standing up since there were no place to seat. There were roaches eating breakfast with us, I make sure my wife never saw them. The rooms had a musty mistyIn the future we'll avoid this hotel if possible.

Friendly staff”

The staff we met were friendly. Good smily front desk staff at check in and check out. Housekeeping we met very friendly. Room and grounds were not so nice. Grounds were dirty and the room. Lets say could of used a fire hose cleaning. One bit of advice. Wear shoes at all times in the room. If you wear white socks in the room, they will be black on the bottom when you leave.

Poor place to be in”

We got there and had to wait almost 3 hours because they couldn't find me in the system, I did my booking two weeks ago, finally we got to our room and it supposed to be a nonsmoking room and it smell terrible like siggarets I have 4 children with me and they all complain about the smell then my wife call to have a baby crib and it took them an hour to take it to our room, I will never go to that hotel again, oh yes I forget that the breakfast was bad as well but its over a good experience of not going over there anymore.

Acceptable”

Heat in the room did not work it took a long time to get switch to another room whose heat also did not work. To seek service you have to wait outside with one clerk working. This is the only hotel in which I have stayed in which the lobby isn’t open and they use Covid as their reasoning. All other hotels have their lobby open, why is that?! Having patrons stand in 30 degree weather outside to check in is bad customer service.

Jipped...”

Everything was good until we came back to our hotel the second night and house keeping had put the do not disturb sign on our door and never cleaned our room.

It was a horrible experience! Your establishment doesn't even deserve a 1 star rating!”

My overall experience was just awful! Just trying to enter my room with all my bags after a lengthy check in proccess, I was accosted by a male guest to call the police. He asked me to call the police for him, because he was being put out by the manager. I could not have my morning coffee because the pot was absolutely disgusting. The entire room was a nightmare! All the chairs were stained and dirty. The sheets were dirty and even the toilet paper had a stain on the side of the roll that passed through the layers of paper sheets. Just the though of your free breakfast was revolting to me after just 5 minutes in my room. It was a miserable stay for me, and I could not wait to check out and get home! I will not return, even if the state of Florida was entirely flooded and your establishment was the only shelter available! I would rather drown! If you think I'm just a spoiled needy, hard to appease princess, think again, because I grew up poor, but lived in a clean home!

nice hotel”

every thing is fine ,just the wifi does not work well, that's so bad. i really need it to do my business.

Well at least the bugs were mostly dead.... ”

Filthy, disgusting, run down motel. Great location, bad experience.

Economy Stay”