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Exterior view, Days Inn & Suites by Wyndham Surprise in Phoenix (AZ)
1 King Bed Accessible Non-Smoking - Guestroom, Days Inn & Suites by Wyndham Surprise in Phoenix (AZ)
Days Inn & Suites by Wyndham Surprise
a living room filled with furniture and a fire place, Days Inn & Suites by Wyndham Surprise in Phoenix (AZ)
a living room filled with furniture and a fire place, Days Inn & Suites by Wyndham Surprise in Phoenix (AZ)
Swimming pool, Days Inn & Suites by Wyndham Surprise in Phoenix (AZ)
Bathroom, Days Inn & Suites by Wyndham Surprise in Phoenix (AZ)

Removed from saved list

7.0

Very good

1,239 reviews

1,239 reviews

See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Heard Museum 30.1 km
Chase Field 32.4 km
Musical Instrument Museum 32.6 km
Camelback Mountain 35.3 km
South Mountain Park 39.5 km
Desert Botanical Garden 40.6 km
Old Town Scottsdale 40.6 km
Phoenix Zoo 41.1 km
Butterfly Wonderland 43.0 km
Taliesin West 44.8 km
Nearby landmarks
Pitchfork Farmers Market 100 m
Pebblebrook Golf Course 2.0 km
Southwest Dental Group 2.0 km
West Valley Art Museum 2.2 km
Chaparral Winds Perimeter Road 2.3 km
Coyote Lakes Golf Club 2.5 km
Irish Wolfhound Restaurant & Pub 2.9 km
Beardsley Recreation Center 3.0 km
Banner Health 3.2 km
Hillcrest Golf Club 3.4 km

Days Inn & Suites by Wyndham Surprise

12477 W. Bell Rd., Surprise, Phoenix (AZ), United States, 85374 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Surprise part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. As an added bonus, outdoor pool is provided on-site to conveniently serve your needs.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Blackout curtains

Laundry service

Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [outdoor]

Laundry service

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Phoenix (AZ) every 1 minutes on Agoda.com
Value for money8.0
Location rating8.4
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport37.2 km

Rooms available at Days Inn & Suites by Wyndham Surprise

King Bed Suite Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed, Deluxe One-Bedroom Suite, Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
2 Queen Beds Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
1 Queen Bed Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
3 Queen Beds Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 3 queen beds
Enter dates to see prices
1 King Bed Accessible Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
King Bed Accessible Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
King Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe One-Bedroom King Suite - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • 1 king bed
Enter dates to see prices
Superior Queen Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Days Inn & Suites by Wyndham Surprise have a swimming pool?

While relaxing at Days Inn & Suites by Wyndham Surprise, you can enjoy the None facility to get your day started the best way with a splash for a revitalizing morning or evening.

Does Days Inn & Suites by Wyndham Surprise provide laundry services?

Yes! Days Inn & Suites by Wyndham Surprise includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

Is car parking available at Days Inn & Suites by Wyndham Surprise?

Days Inn & Suites by Wyndham Surprise has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What points of interest are near by Days Inn & Suites by Wyndham Surprise that are in walking range?

While remaining at Days Inn & Suites by Wyndham Surprise, start off your trip by checking out the nearest attractions that are within close proximity to the property which include Pitchfork Farmers Market, Centennial Friendship Park, and Downtown Surprise.

What are the property's policies for children's bedding at Days Inn & Suites by Wyndham Surprise?

Days Inn & Suites by Wyndham Surprise's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Is Days Inn & Suites by Wyndham Surprise pet-friendly?

Days Inn & Suites by Wyndham Surprise allows dogs onto this property with additional fee applied. Additionally, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

What was the average room rate for Days Inn & Suites by Wyndham Surprise been in the past month?

The typical room rate for Days Inn & Suites by Wyndham Surprise in the past month is 110.13 USD, compared to city's average of 192.83 USD.

In which languages can Days Inn & Suites by Wyndham Surprise's personnel communicate?

Days Inn & Suites by Wyndham Surprise can speak in 2 languages and supports widely used languages such as English and Spanish for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do past guests love most about Days Inn & Suites by Wyndham Surprise?

Past guests that stayed at Days Inn & Suites by Wyndham Surprise have given this property a rating of 8.8 for its outstanding service as the major highlight for their stay.

What is the typical rating that past Solo travelers' have given to Days Inn & Suites by Wyndham Surprise?

Verified solo travelers that have stayed at this property have given Days Inn & Suites by Wyndham Surprise an average rating of 6.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Days Inn & Suites by Wyndham Surprise?

Verified couple travelers that have stayed at this property have given Days Inn & Suites by Wyndham Surprise an average rating of 7.3. You can look up on more specific customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with older children have given to Days Inn & Suites by Wyndham Surprise?

Past families with older children that have stayed at this property have given Days Inn & Suites by Wyndham Surprise an average rating of 8.2. You can search for more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

See map

Explore the neighborhood

What people love about Days Inn & Suites by Wyndham Surprise

  • 9.6

    Exceptional
    Cleanliness

    "Always clean."

    Mark

    |

    December 31, 2020

  • 8.4

    Excellent
    Cleanliness

    "Clean, nice staff, hot showers, lighted parking, elevator, in room mini fridge, microwave, ironing board, blow dryer, coffee maker."

    Mark

    |

    November 29, 2020

  • 10

    Exceptional
    Location

    "Close proximity to stores."

    Glenn

    |

    July 16, 2022

Overall rating:

8.3

Excellent
55 reviews
Cleanliness
8.2
Facilities
8.2
Location
8.4
Read all reviews >
More about Days Inn & Suites by Wyndham Surprise

More about Days Inn & Suites by Wyndham Surprise

Days Inn & Suites by Wyndham Surprise

With a wide range of services catered to both business and leisure travelers, Days Inn & Suites by Wyndham Surprise makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Days Inn & Suites by Wyndham Surprise. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. The hotel provides front desk services such as express check-in or check-out for guests' convenience.
Wear your favorite outfits again and again thanks to the laundry service offered at Days Inn & Suites by Wyndham Surprise. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Days Inn & Suites by Wyndham Surprise are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.
You can stay fresh and clean with a hair dryer provided in some guest bathrooms.


Dining and things to do

Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Days Inn & Suites by Wyndham Surprise has a range of activities that will meet your needs. The many offerings at Days Inn & Suites by Wyndham Surprise ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
Dining, drinking, and snacking
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Service animals are welcome
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Microwave
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Buffet

Location

12477 W. Bell Rd., Surprise, Phoenix (AZ), United States, 85374
Excellent
Location

8.4

Public transportation
  • Bumstead
    7.7 km
  • Wayne
    11.0 km
Airports
  • Phoenix Sky Harbor International Airport (PHX)
    37.2 km
Hospital or clinic
  • Southwest Dental Group
    2.0 km
Convenience store
  • Circle K
    2.3 km

What's nearby

Popular landmarks
  • Heard Museum
    30.1 km
  • Chase Field
    32.4 km
  • Musical Instrument Museum
    32.6 km
  • Camelback Mountain
    35.3 km
  • South Mountain Park
    39.5 km
  • Desert Botanical Garden
    40.6 km
  • Old Town Scottsdale
    40.6 km
  • Phoenix Zoo
    41.1 km
  • Butterfly Wonderland
    43.0 km
  • Taliesin West
    44.8 km
Nearby landmarks
  • Pitchfork Farmers Market
    100 m
  • Pebblebrook Golf Course
    2.0 km
  • Southwest Dental Group
    2.0 km
  • West Valley Art Museum
    2.2 km
  • Chaparral Winds Perimeter Road
    2.3 km
  • Coyote Lakes Golf Club
    2.5 km
  • Irish Wolfhound Restaurant & Pub
    2.9 km
  • Beardsley Recreation Center
    3.0 km
  • Banner Health
    3.2 km
  • Hillcrest Golf Club
    3.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from11:00
  • Check-out until11:00
The property
  • Number of rooms 56

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Days Inn & Suites by Wyndham Surprise from real guests

Provided by verified guests of Agoda
8.3
/
10
Excellent
Cleanliness8.2
Facilities8.2
Location8.4
Service8.8
Value for money8.0
High score for Phoenix (AZ)
Rating
9+ Exceptional (7)
8-9 Excellent (3)
7-8 Very Good (2)
6-7 Good (4)
<6 Below Expectation (3)
Time of the year
Mar - May (5)
Jun - Aug (3)
Sep - Nov (3)
Dec - Feb (8)

Show reviews that mention 

Showing 19 verified guest comments
10.0
Exceptional
Glenn from United States
Couple
2 Queen Beds Non-Smoking
Stayed 7 nights in July 2022

Great Stay”

Perfect hotel West on Bell Road. Far enough away from the hustle and bustle of the busy part of Bell Road yet just a few minutes drive to get there. Easy interstate access. Close proximity to stores. Beautiful and well-kept hotel, awesome staff, and the pool is great!

Reviewed July 17, 2022

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Dear Glenn, Thank you for your feedback. We were very pleased to hear that you had a wonderful stay at our hotel, and you gave us 10/10. Hope to see you again in near future. Front desk Management Team. Days Inn and Suites Surprise AZ.

Responded January 24, 2023
Days Inn & Suites by Wyndham Surprise
9.6
Exceptional
Lizbeth from United States
Solo traveler
2 Queen Beds Non-Smoking
Stayed 1 night in December 2021

Good price and friendly staff ”

A 24 hour the front desk staff is very important to me. They were friendly and offered extras like a breakfast bag to-go. They also picked a quiet room for me when I said I was hoping for a good nights sleep. I’m likely to stay here again.

Reviewed December 17, 2021

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Hello Lizbeth, Thank you for taking the time to leave us a positive review, we greatly appreciate hearing about your experience. I will report to my team about your stay, as we keep our focus on guest satisfaction. We hope to see you again soon. Front Desk Team Days Inn & Suites by Wyndham Surprise

Responded January 04, 2022
Days Inn & Suites by Wyndham Surprise
9.6
Exceptional
Mark from United States
Family with young children
2 Queen Beds Non-Smoking
Stayed 1 night in July 2020

Very clean and nice staff”

very clean, easy access, and elevator available. At least for now, no ice machine, or breakfast while the covid restrictions are in force, but there are vending machines available. Many restaurants and stores in the area.

Reviewed July 25, 2020

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Thank you Mark! We love getting rave reviews from our guests. We hope to see you again in 2021! Lisa/Front Desk

Responded January 31, 2021
Days Inn & Suites by Wyndham Surprise
9.2
Exceptional
Christyle from United States
Couple
2 Queen Beds Non-Smoking
Stayed 1 night in August 2020

Comfortable, Clean”

Suites by Wyndham are usually nice. Nothing fancy, but cleaner than most for a budget hotel. All facilities worked, the room & bathroom was clean, sheets felt crisp, a/c unit wasn't old. Even the pool was clear & maintained. Lobby is any also clean, nice staff, friendly greetings, good accommodations. No complaints, Will come back to this location in Surprise, AZ.

Reviewed October 24, 2020

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Thank you Christyle! So glad you enjoyed your stay. We are excited to welcome you back whenever your passing thru! Lisa/Front Desk

Responded January 31, 2021
Days Inn & Suites by Wyndham Surprise
9.6
Exceptional
Mark from United States
Family with young children
2 Queen Beds Non-Smoking
Stayed 2 nights in December 2020

Excellent stay”

We love this Hotel. Always clean. Friendly staff. Good amenities. Many restaurants and shopping near.

Reviewed January 01, 2021

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Thank you! We love getting feedback from our guests, and are very happy you had an excellent stay! See you soon :) Lisa/Front Desk

Responded January 31, 2021
Days Inn & Suites by Wyndham Surprise
9.2
Exceptional
Julie from United States
Group
2 Queen Beds Non-Smoking
Stayed 1 night in September 2020

Good for the money, location”

Great for visiting family in Sun CIties. Son and I had two queen beds. Fridge and micro convenient.

Reviewed September 29, 2020

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Thank you Julie! We are so glad you enjoyed your stay. See you in 2021?? Lisa/Front Desk

Responded January 31, 2021
Days Inn & Suites by Wyndham Surprise
8.8
Excellent
Ramzi from United States
Couple
1 King Bed Accessible Non-Smoking
Stayed 4 nights in March 2022

Clean and basic good value”

Friendly staff, good location, quiet. Overall, a really nice experience for the budget minded traveler.

Reviewed April 14, 2022

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8.4
Excellent
Mark from United States
Family with young children
2 Queen Beds Non-Smoking
Stayed 1 night in November 2020

Good value for your money. ”

Clean, nice staff, hot showers, lighted parking, elevator, in room mini fridge, microwave, ironing board, blow dryer, coffee maker. vending machines, big pool, food and shopping near by. Good value for the price. We stay here many times a year when we come to AZ.

Reviewed November 29, 2020

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Mark, thank you for the review. We are so happy that you always choose us as your "home away from home". :) See you again in 2021! Lisa/Front Desk

Responded January 31, 2021
Days Inn & Suites by Wyndham Surprise
7.2
Very good
Mark from United States
Family with young children
2 Queen Beds Non-Smoking
Stayed 2 nights in December 2022

Keep on scrolling ”

Just being honest. Unless you like hard beds, we did not get a good night's sleep.

Reviewed January 02, 2023

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Dear Mark, Thank you for your feedback. I wish you would have reached out to us during your stay and we would have been able to switch your rooms. Hope you give us another opportunity and stay with us in near future. Front desk Management Team. Days Inn and Suites Surprise AZ.

Responded January 24, 2023
Days Inn & Suites by Wyndham Surprise
6.8
Good
Mark from United States
Family with young children
2 Queen Beds Non-Smoking
Stayed 1 night in April 2022

What happened Days Inn?”

We always stay at this Days Inn when we pass through Surprise AZ. Seems the hotel has gone down hill this visit. Entry into the room smells like the it was vacuumed with a vacuum that had not been emptied. Shower only had 2 towels for our entire family. ALL of the electrical outlets would not hold our chargers, or their lamp plugs, so lamps were intermittent and phones were not charged. We also found a used wash rag still hanging in the shower. Breakfast the next morning also went downhill. I understand the "grab n go" bagged Breakfast because of Covid, but has got less and less contents, and the surrounding hotels have hot breakfast now. The beds have always been a litte firm for us, but We also found a blood stain on one bedspread. Come on Days Inn, time to refurbish rooms, and get back on par.

Reviewed April 17, 2022

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6.8
Good
Elizabeth from United States
Family with young children
2 Queen Beds Non-Smoking
Stayed 2 nights in January 2021

Not the worst for the price”

The beds are really uncomfortable, rooms aren’t the cleanest, and there were quite a few sketchy people hanging out in the parking lot after dark. The only plus is that the staff was really nice but that seriously was the only plus

Reviewed January 06, 2021

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Elizabeth, I apologize that your stay was not up to the standards we try to achieve here at Days Inn Surprise. I will be passing your issue's on to Management. We do hope you will give us another chance when passing thru, to show off our improvements! Lisa/Front Desk

Responded January 31, 2021
Days Inn & Suites by Wyndham Surprise
6.8
Good
Alice from United States
Solo traveler
2 Queen Beds Non-Smoking
Stayed 1 night in January 2021

days inn surprise”

pleasant stay most of the time clean not too expensive no deposite if paid on my debit card low pet fee

Reviewed January 31, 2021

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Alice, thank you for your review. Was there anything we could have done better? Lisa/Front Desk

Responded January 31, 2021
Days Inn & Suites by Wyndham Surprise
6.0
William from United States
Solo traveler
2 Queen Beds Non-Smoking
Stayed 1 night in November 2020

Dated and smelly”

Room decor was very dated, felt old. Room reeked heavily of stale cigarette smoke, so much that it made my clothes smell like smoke. Front desk clerk was pleasant during check in.

Reviewed November 22, 2020

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William, we are sorry that your stay was not up to the standards we try to achieve here at Days Inn Surprise. Thank you for the kudo's to the staff, and we want you to know we are constantly trying to improve the overall feel of quality for our guests. Please give us another chance to show you our improvements! Lisa/Front Desk

Responded January 31, 2021
Days Inn & Suites by Wyndham Surprise
2.0
Reta from United States
Couple
2 Queen Beds Non-Smoking
Stayed 2 nights in May 2022

Dirty ave Hote ”

Is they worst hotel ever I see my tire life I don’t like you I meant to nobody come to this hotel is very bad very Dirty

Reviewed May 23, 2022

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8.4
Excellent
Hapy from United States
Solo traveler
2 Queen Beds Non-Smoking
Stayed 2 nights in December 2018

Continental Breakfast & maintenance”

I'd give it a 1-1/2 star. Breakfast 6-9 AM. Arrived at 7:45, only two cold scramble eggs, Oatmeal that was lumpy and very bland, even when adding salt, butter for flavor. The waffles were good. So was the Dannon yogurt. I reported to front staff, the bathroom sink backs up and the electrical outlet by the window would not hold a plug in device. Other than the breakfast and a few minor things, I'd stay there again.

Reviewed December 18, 2018

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Thank you for the feedback! Due to Covid 19 concerns, breakfast is no longer being served, but rest assured when this is all over, we will address your concerns and improve on them! Lisa/Front Desk

Responded January 31, 2021
Days Inn & Suites by Wyndham Surprise
6.8
Good
Karen
Solo traveler
2 Queen Beds Non-Smoking
Stayed 5 nights in February 2019

Good”

Your breakfast is really bad. I would rather you serve just donuts from any where than eat the cold eggs. Room lighting is poor and the room entry door did not appear to be very secure as you could see light from the hallway around all the door frame.

Reviewed February 23, 2019

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Karen, we appreciate the feedback. We will be passing on your review to Management, and rest assured your issue's will be addressed. Lisa/Front Desk

Responded January 31, 2021
Days Inn & Suites by Wyndham Surprise
9.6
Exceptional
Jaimie from United States
Couple
2 Queen Beds Non-Smoking
Stayed 1 night in January 2021

jaimie escobedo”

loved it

Reviewed February 07, 2021

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Thank You Jaimie! Glad you enjoyed your stay!! Come visit us again soon!! Lisa/Front Desk

Responded February 09, 2021
Days Inn & Suites by Wyndham Surprise
5.2
Wanda from United States
Couple
2 Queen Beds Non-Smoking
Stayed 2 nights in April 2023

Run down, needs maintenance.”

The room was quiet, the beds were clean and comfortable, and the staff was friendly. However, the bathroom was in rough condition. Several floor tiles were loose and a lot of the grout was damaged or missing between them. The toilet didn’t flush normally, it took 2 or 3 flushes each time for the bowl to drain and refill properly. One of the “clean” bathroom towels had stains on it. Also, the in-room safe malfunctioned twice and then completely stopped working despite attempts by the staff to reset it. Although the outdoor swimming pool was open, it was not clean. Mostly just leafy debris, but there was a lot of it, both on the surface and on the bottom of the pool.

Reviewed April 25, 2023

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7.2
Very good
Mr. from United States
Solo traveler
2 Queen Beds Non-Smoking
Stayed 3 nights in March 2023

Needs some work”

I stayed here 3 years ago while attending Texas Rangers spring training and it was nice so I returned. It appears they are struggling. The place needs some maintenance and repair. My toilet seat was cracked and pinched when using. The wifi would lose connection about every 1-2 minutes and I had to re-connect which gets quite annoying. They are still doing grab and go breakfast blaming Covid and I think it is time to get over it and do breakfast.

Reviewed March 08, 2023

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Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Surprise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. I wished you would have let front desk know to solve your situation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Responded April 17, 2023
Days Inn & Suites by Wyndham Surprise
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