Best Western Premier Tuushin Hotel

I'm not sure about the location of this property - it's centrally located but I don't know if there are coffee shops and restaurants nearby. The breakfast was adequate and the bed was very comfortable. The gym is small and has about 4 pieces of cardio equipment, and not much else. It's very overpriced for what you get.

Excellent breakfast

Comfortable hotel. Location central and there's a restaurant and cafe 3 mins walk by hotel.

I had a single corner room that was quite large. and had four large windows with a great view of the city particularly from the 13th floor. Too many amenities to mention and a great buffet breakfast.

Comfortable room and central location to where i needed to travel to.

At 5am on the first night I stayed at the hotel, a fire broke out. The fire alarm went off non-stop. I called front desk but no one answered the phone. I called and called again until someone picked up the phone and said there was a small fire. Soon after that, I heard the fire engines coming through the windows. I opened the door again and there was a lot of smoke and a very strong burned plastic smell. I got very worried and picked up my coat and items of value and then hurried down to the lobby on stairs for safety. Around 20 other guests were down there as well. It was not until 6am or so before we returned to our room. On the 2nd day, I took the elevator with my colleagues and suddenly, one of the cables snapped and we were stuck on the 10th floor. We called for help and waited for someone to open the door from the outside. We had to climb out of the elevator. All of us were so scared that the elevator would just fall straight down to the bottom. It was the most appalling experience I've ever had with riding an elevator. The hotel staff who opened the door was apparently not very well trained. She didn't even say a word of comfort to us. She was mute the whole time. On the 3rd day of my stay, the fire alarm went off again. Given the terrifying experience the first night, I called front desk and they told me that there was some smoke that triggered the alarm. Luckily, the fire alarm stopped after a while.

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Nice hotel in the city center

Will come back again

The Best Western was a great hotel to spend a week vacation in UB. It was close to the museums and easy to get in and out of. The staff was helpful in getting us taxis, giving us recommendations, and more. I would highly recommend.