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Über Golden Moon Suite Hotel

Beschreibung

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Ausstattung

Internetzugang

  • Gratis WiFi im Zimmer
  • Öffentliches WLAN

Transportmöglicheiten

  • Fahrradverleih
  • Flughafentransfer
  • Mietwagen
  • Parkmöglichkeiten
  • Shuttleservice
  • Taxi Service

Freizeit- und Wellnessangebot

  • Ticket Service
  • Touren

Essen, Trinken und Snacks

  • 24h-Zimmerservice
  • Café
  • Restaurant(s)
  • Tante-Emma-Laden
  • Zimmerservice
  • Zustellung von Lebensmitteln

Services und Annehmlichkeiten

  • Abschließbare Schränke
  • Aufenthaltsraum/ TV-Zimmer
  • Bankautomat
  • Bücherei
  • Chemische Reinigung
  • Gepäckaufbewahrung
  • Geschäft(e)
  • Hotel Safe
  • Kamin
  • Portier
  • Portier
  • Postdienst
  • Raucherecke
  • Souvenir-/Geschenkladen
  • Tägliche Reinigung
  • Wäscherei
  • Wechselstube

Für Kinder

  • Familienzimmer

Zugang

  • 24h-Rezeption
  • 24h-Sicherheitsdienst
  • Aufzug
  • Express Check-in/Check-out
  • Haustiere
  • Privat Check-in/Check-out

Gesprochene Sprachen

  • Englisch
  • Vietnamesisch
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Besonderheiten

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Hotelinfos

Anzahl der Zimmer: 18
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Neueste Bewertungen

Agoda Bewertungen (70)

Filtern nach Reisetyp:

7,4

Exzellent



  • Hotel Zustand/Sauberkeit 9,5
  • Einrichtungen 8,5
  • Lage 9,3
  • Zimmerkomfort 9,8
  • Service 9,5
  • Preis-Leistung 9,3
  • Verpflegung 9,2
Sortieren nach

9,7

dörk aus Deutschland
Paar
Deluxe Doppelzimmer
Buchte im März 2016 3 Übernachtungen
ausgezeichnet
sehr zuvorkommender Service
sehr guter Rundumservice
Bewertet am 28 März 2016

9,6

Scott aus Australien
Paar
Suite Zimmer
Buchte im Oktober 2016 2 Übernachtungen
What a surprise
We moved hotels after our first night to this hotel. We were pleasantly surprised by how nice it was for only a 3 star. Our room was quite large and modern with a great bathroom amd outlook towards the city. Breakfast was also included. The best part was that the staff were so friendly and willing to do anything to make sure we were happy with our stay. The only thing i could say that could be improved is that the mattress was a little hard for me. Location is great.
Bewertet am 25 Oktober 2016

7,2

maria aus Niederlande
Paar
Deluxe Doppelzimmer
Buchte im September 2016 2 Übernachtungen
Controversial stay
It is a bit difficult for us to grade the Golden Moon suite hotel since we had both bad and a good experiences in it. To begin with, we arrived at the hotel late, around 10pm. We were given a very small room in which one of us had to sit on the bed if the other one wanted to pass. Althpugh we booked the deluxe room! We were wondering how would be the standard room then? We went to complain to reception, where they were not really clear. On one side they told us that that was a deluxe double room, and that is was 12 sq m ( no way for our room!)On the other side they told us that we checked in late and that the other rooms were already gone. When we showed the guy at reception the pictures that you find on internet on the website of the hotel, when you want to book the deluxe double room ( which looked much better then our room), he told us that that was in fact the deluxe suite... Anyway, at the end they chnaged us to another room, that was bigger, that was in fact a triple room. So that was for our first night at the hotel. The next morning we talked with the manager because we had another booking with the hotel several days later and we were thinking of cancelling it a looking for another place if the same would happen again. The manager was very reassuring, he apologised for the mistake, said that the receptionist was new and that we were given the wrong room. He promised that on our next stay we would get a good room. Also, because we were going to Sapa and coming back early morning before our deprature to Halong bay, the manager as well as another receptionistwith whom I spoke by email, said that in the morning when we arrived from Sapa we could have refreshments and a breakfast in the hotel. So we hoped that everything would be fine from then on. However.... we arrived from Sapa at 5 am, we headed to the hotel to find out that it was closed. We rang the bell and only after 15 min, at 6am the recetptionist opened the door ( same one we had upon our first ar
Bewertet am 30 September 2016

9,2

Patrick aus Deutschland
Paar
Deluxe Doppelzimmer
Buchte 1 Übernachtung im September 2016
Perfect hotel for a trip to hanoi
We stayed there two nights because the hotel is really worth the price. The staff and the manager have been really friendly and we felt very welcomed!
Bewertet am 18 September 2016

6

Hor aus Malaysia
Geschäftsreisender
Suite Zimmer
Buchte im April 2016 4 Übernachtungen
small but clean
small room. but overall is ok
Bewertet am 02 September 2016

6,8

Hidenori aus Japan
Alleinreisender
Suite Zimmer
Buchte 1 Übernachtung im Juli 2016
Good Locatoin
Value for money
Bewertet am 23 Juli 2016

8,8

Lap aus Kanada
Paar
Deluxe Doppelzimmer
Buchte im Juli 2016 3 Übernachtungen
Good place at Hanoi's old quarter.
Very satisfied for the short stay at this newly renovated hotel. Room was new and clean, staff very helpful. Breakfast was great compared to other hotels at higher prices.
Bewertet am 16 Juli 2016

10

Benjamin aus USA
Alleinreisender
Deluxe Doppelzimmer
Buchte im Juni 2016 2 Übernachtungen
Golden Moon Suites was worth the money
The rooms were clean, spacious, and fully functional. I stayed at the Golden Moon for 3 days and it was a good choice for the money. Bedsheets were clean with no errant hairs or mysterious stains. Morning breakfast was delicious and had a good variety of Vietnamese and Westerner food. The wifi in the room was fast and consistent. The A/C worked well which was very welcome in the summer heat. The staff is very helpful and friendly. They were always asking if there was anything they could do to make the stay better or if the room lacked any amenities. Location-wise: Since the hotel is right in the middle of the Old Quarter and there are alot of small shops and sidewalk restaurants to choose from. Also the various Hanoi sites are within close proximity that you could walk to each in a day (Ho Chi Min Museum and Mausoleum, various temples, and lakes).
Bewertet am 20 Juni 2016

9,2

Loan aus Vietnam
Familie mit älteren Kindern
Familienzimmer 1 Doppelbett und 1 Einzelbett
Buchte im Juni 2016 3 Übernachtungen
Perfect location
Great location, very friendly and helpful staff. Rooms are clean, good quality linen! Would defintely come back.
Bewertet am 18 Juni 2016

8,8

Yuriko aus Japan
Gruppe
Standard Zimmer
Buchte im Juni 2016 2 Übernachtungen
Wonderful hotel
I stayed here 2 nights(June 13-15)The staff is friendly and helpful and hotel .I stayed 6floor.The room is clean and wifi is good.Breakfast is included & the food is good. The hotel is close to city. One more thing...I left my phone at taxi,it was careless of me.I called hotel staff and he handled it right away.Taxi driver came to airport all the way to delivery it.Thanks you for dealing with that.I would like to stay this hotel next time
Bewertet am 17 Juni 2016



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