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9,2
High Season Pool Villa & Spa
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9,7
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Zimmerkomfort & Qualität
Villensuite am Strand mit Pool (Beachfront Pool Villa Suite)
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  • Aussicht: Ozeanblick
  • 180 m²/1938 ft²
  • 1 Kingsize-Bett und 1 Schla...
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Grand Villa mit Pool (Grand Pool Villa)
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  • Aussicht: Gartenblick
  • 130 m²/1399 ft²
  • 1 Kingsize-Bett und 1 Schla...
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Deluxe Poolvilla (Deluxe Pool Villa)
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  • Aussicht: Gartenblick
  • 95 m²/1023 ft²
  • 1 Doppelbett oder 2 Einzelb...
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Basis (Basic)
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          Basic Double/Twin
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            Villa mit Pool Meerblick (Beachfront Pool Villa)
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                Verifizierte Bewertungen von Reisenden

                Agoda Bewertungen (108)Booking.com Bewertungen (106)
                Filtern nach Reisetyp:
                Zustand/Sauberkeit9,6
                Einrichtungen9,5
                Lage9,7
                Zimmerkomfort und Qualität9,7
                Service9,1
                Preis-Leistung8,5
                Bereitgestellt von geprüften Gästen von Agoda
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                83 Kommentare von garantiert echten Gästen
                12345
                10,0
                Sabine aus Thailand
                Zu zweit unterwegs
                Deluxe Poolvilla
                Buchte 1 Übernachtung im März 2018
                Super tolles Hotel ”
                Der Aufenthalt hat uns sehr gut gefallen. Hier gibt es einfach nichts auszusetzen ! Mitunter schönstes Hotel in dem ich jemals war.
                Bewertet am 14 April 2018
                Dear Sabine Thank you for your kind excellent on our resort, facilities and services that were met with your expectation and value for money as well. It is our usual standard of services and we would like to maintain this ability in order to be able to treat all customers very well Look forward to welcoming you back soon Yongsak N. General Manager
                Beantwortet am 20 April 2018
                High Season Pool Villa & Spa
                7,6
                Gerd aus Deutschland
                Zu zweit unterwegs
                Deluxe Poolvilla
                Buchte 4 Übernachtungen im Dezember 2017
                Schöne Anlage mit kleinen Mankos”
                Die Ablage ist sehr schön und der Strand ein Traum. Vor allem der Sonnenuntergang von der Beachbar ist fantastisch! Leider ist das Personal zum Teil überfordert, nicht so aufmerksam, wie man es bei dieser Preisklasse erwarten würde, und spricht nur sehr schlechte Englisch. Die Villen sind geräumig und verfügen über ein großes Bad. Der eigenen Pool ist eine nette Idee, aber viel zu kalt und klein um herauszustechen. Viele Villen sind direkt von den Wegen einsehbar und somit ist auch keine Privatsphäre am Pool gegeben. Erstaunlich ist, dass die niedrigste Villen- Kategorie die Pools mit der höchsten Privatsphäre ( Büsche und Bäume verdecken den Blick auf den Pool) aufweist. Alles in allem ein schöne Resort, allerdings stimmt das Preis-Leistungs Verhältnis nicht.
                Bewertet am 22 Dezember 2017
                Dear Gerd Thank you very much for your kind comments on our facilities and services. We do apologize for not making your stay a complete satisfaction. English communication has been an issue and we would improve it in due course. Look forward to welcoming you back again and we assure you that many things will improve for your liking. Sincerely, Yongsak N. General Manager
                Beantwortet am 01 Februar 2018
                High Season Pool Villa & Spa
                10,0
                Johann aus Österreich
                Zu zweit unterwegs
                Deluxe Poolvilla
                Buchte 10 Übernachtungen im November 2016
                Bewertung”
                Für uns war alles top, angefangen bei der Rezeption, Fr. Nisaviroj, Hr. Masum, Fr. Poom, über Gastronomie, Hr. David, Hr. M, Hr. Marky , um einige zu nennen, bis hin zum Reinigungspersonal.
                Bewertet am 06 Dezember 2016
                8,8
                Francesco aus Italien
                Familie mit Kleinkindern
                Deluxe Poolvilla
                Buchte 3 Übernachtungen im April 2018
                Very good hotel and great location, very poor management”
                The place is a must to see and hotel itself is very good. Unfortunately the room price doesn't reflect the overall service: - we arrive at 5 pm and we had to wait until 6:30 pm for our room. - daily cleaning of our room was at 4 pm, they should clean in the morning, when the family is out, not during nap time. - they didn't provide enough tables for guests @ breakfast , people waiting (breakfast itself is great). - the chk out is at 8:30 in the morning!! - there is no privacy in the private pools at all, all the guests can see u, and this is for all the rooms (why not place some nice green to cover??)
                Bewertet am 17 April 2018
                Dear Francesco We are indeed delighted to hear your constructive comments on our property. please do accept our apology for all you have encountered and slow services you had received due to Songkran Holiday Season. Everywhere was tight but this is not an excuse. We should have planned ahead. Thank you for your comment on our Buffet Breakfast was good. (Actually one of the best in Koh Kood). Resort has 3 room types: Deluxe pool villa, Grand Pool villa and beach front pool villa and all of them have their own private pool. Aside from that unique design, we have two kinds of Villa: Private and Leisure Private have surrounded by strong-high wooden plank fence around villa (cannot see outside & Inside) and Leisure where people can see outside (where you were). Each have their own preferences, on your next visit, we assure that all these incidents will never recur and please choose private pool villa for your privacy Sincerely Yongsak N. General Manager
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                High Season Pool Villa & Spa
                9,6
                Todd aus USA
                Zu zweit unterwegs
                Deluxe Poolvilla
                Buchte 2 Übernachtungen im März 2018
                Beautiful resort ”
                This place is pretty gorgeous. The room, resort and location on the beach were all lovely. The arranged transport to and from the airport were seamless. A great place to enjoy some R&R in the sun in Thailand - don’t hesitate to stay here if you journey to Koh Kood.
                Bewertet am 28 März 2018
                Dear K. Todd: It was indeed your kind gesture in expressing your true feeling about out place and kindly recommend to other persons for us. We appreciated very much for your generosity. We delighted to here that you like especially our room, location, services and resort as a whole. Thank you from all of us here. Look forward to welcoming HOME again soon Cheer. Yongsak N. General Manager
                Beantwortet am 03 April 2018
                High Season Pool Villa & Spa
                8,8
                Virginie aus Australien
                Zu zweit unterwegs
                Deluxe Poolvilla
                Buchte 3 Übernachtungen im März 2018
                Good experience but did not meet expectations ”
                We had a good time at High season .I would certainly recommend the hotel, the facilities, the beach and the rooms are really nice. The service however probably did not meet our expectations associated with the price we paid. They were a few things that Were not fully up to scratch. The ‘signature’ cocktail (most expensive and the ones on happy hour) were a mix of spirit and syrups, overly sweet. The playlist at the bar was great on one night but heavy electronic commercial music on the other. When we asked the staff is they could play something a bit more chilled to watch the sunset, unfortunately they were not able to accommodate our request. The staff is lovely and professional, the only issue is that sometimes they do not understand what you ask for but pretend that they understood which leads to a few misunderstandings. It is a very nice hotel.
                Bewertet am 22 März 2018
                Dear Virginie: First of all, we would like to thank you for choosing High season Pool Villa & Spa as your holidays destination. Your good comments regarding our facilities, quality and rooms were passed on to all staff concerned for their good job.However, regarding the cocktail and music. We do sincerely apologize for not making you satisfied due to the fact that the bartender was new to the place and somewhat unfamiliar with many things, for these incident, we do apologize. In the meantime, we delighted to hear that you were happy with our resort in general. Please do return and we assure that our bartender, by that time, would be more experiences to serve you well. Sincerely, Yongsak N. General Manager
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                High Season Pool Villa & Spa
                9,2
                nipat aus Thailand
                Zu zweit unterwegs
                Deluxe Poolvilla
                Buchte 1 Übernachtung im März 2018
                everything is very good”
                Everything is very good except the smelly pillow case, which they came and changed it later ,room was good , clean and very recommend for the couple with private swimming pool
                Bewertet am 09 März 2018
                Dear K.Nipat Thank you for choosing High Season Pool Villa & Spa for your holiday destination. We delighted to know that you were happy with our resort and other facilities except the smelly pillow case. Further investigation reveal that a certain pillow case was not properly dry due to heavy check in/out but we guarantee that it's laundered before. Anyway, please accept our sincere apologize for the inconvenient. Hopefully do come back again and we assure that this time everything will be better. Sincerely, Yongsak N General Manager
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                High Season Pool Villa & Spa
                9,2
                Siripun aus Thailand
                Zu zweit unterwegs
                Deluxe Poolvilla
                Buchte 2 Übernachtungen im März 2018
                Need to work harder to earn their 5 star.”
                Overall we had a lovely time. Super nice hotel. Though they need to work harder on the little details to live up to their 5-star rating.
                Bewertet am 04 März 2018
                Dear Khun Siripun Thank you very much for spending sometimes in comment on our facilities and services. However, you had mentioned that we need to work harder to reach five star. It's true, we have involved many thing to make sure that our staffs know how to please customers the way it should be done and it paid off as you said " overall you had a lovely time. Super nice Hotel ". we have passed on your kind commendation to our staffs for their hard work and dedication. Look forward to welcoming you back again Sincerely, Yongsak N. General Manager
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                High Season Pool Villa & Spa
                6,4
                Galina aus Thailand
                Familie mit Kleinkindern
                Deluxe Poolvilla
                Buchte 3 Übernachtungen im Februar 2018
                It is lovely but not a 5 Star Hotel”
                We loved Koh Kut. Overall Hotel is good, but is not a 5 star. We loved the location. Surprisingly we found that breakfast was probably one of the best we have ever had in Thailand. On the last night housekeeping forgot to clean bathroom and we ended up with a lot of send in the bathtub and shower. Majority of the staff is falling behind the normal 5 star standards. For example: on arrival we were promised by a host that we will get welcome drinks to the room - NEVER arrived. Massage ladies are totally loose and loud - walking around the resort nearly shouting at each other. At check out they tried to ping 100 THB cost for a Chocolate and it took them long to investigate and remove it from the bill. We know that this is management issue, staff is afraid that this 100THB will be deducted from their salary. but in a real 5 star this would never happen that people at the check out with 10k THB F&B bill will be kept waiting for a 100THB chocolate mistake. this last part ruined our impression for good about the stay. GM was there at the lobby at that moment but did nothing and just shared the same boat with us on the way back to the mainland. ARRIVAL & DEPARTURE are most important guest experiences which hotel did not get right at all! Hope management sees that and does something about it!
                Bewertet am 06 Februar 2018
                Dear Galina: Thank you very much for your kind comments on our facilities and especially variety of buffet breakfast in which we have in put many effort to make this important meal of the day, worth for your health with many Green, fresh items, choices of western and Asian delights. Our breakfast is one of the best in this region. However, about lack of services from housekeeping and small item from minibar. Careful investigation reveal that the Do Not Disturb sign was on therefore, housekeeper could not go in and that including Welcome drink as well in which it should be served upon arrival but it was delayed due to many check-in at that time. As you mentioned I was there during the minibar dispute. To tell the truth, I was not aware of any difficulty and if I were there, I could have dealt with it professionally. Hopefully, this will not prevent you from not return to us again. Please do accept my sincere apology on behalf of High Season Pool Villa & Spa Yongsak N. GM
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                High Season Pool Villa & Spa
                9,6
                Gilles aus USA
                Zu zweit unterwegs
                Deluxe Poolvilla
                Buchte 4 Übernachtungen im Dezember 2017
                Amazing”
                If you are looking for a quite place with amazing service far away from everything, this is the place. We loved it and we will return.
                Bewertet am 04 Januar 2018
                Dear Giles Thank you for your kind comments in regard to our property and services. We are delighted to learn that you were happy and enjoyed your stay with us. Hope to welcome you back again soon. Have a nice day Sincerely, Yongsak N. General Manager
                Beantwortet am 01 Februar 2018
                High Season Pool Villa & Spa
                12345
                Nicht verpassen: diese Unterkunft ist sehr beliebt!

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