Hotel Neo Gubeng - Surabaya by ASTON
Jalan Jawa 17-19, Surabaya Zentrum, Surabaya, Indonesien, 60295 - AUF DER KARTE
Zusätzlich zum "Indonesia Care" Standard erhalten alle Gäste kostenloses WLAN in allen Zimmern und es gibt kostenlose Parkmöglichkeiten. Die strategisch günstige Lage im Stadtteil "Surabaya Zentrum" erlaubt es Ihnen, alle Sehenswürdigkeiten bequem zu erreichen. Besuchen Sie auf jeden Fall die berühmte Sehenswürdigkeit Sampoerna Museum. Die mit 3 Sternen bewertete Unterkunft bietet ihren Gästen vor Ort ein Restaurant, einen Spa-Bereich und einen Massagesalon.
Highlights
Indonesia Care
Bescheinigt tadellose Sauberkeit, Hygiene und berührungslose Sicherheitspraktiken
Hygiene Plus
Diese Unterkunft hat bestätigt, von sich aus die folgenden Sauberkeitsmaßnahmen getroffen zu haben:Details...
Sicherheitsmaßnahmen
In Hygiene ausgebildetes Personal
Alle Einrichtungen anzeigen
Präventive Maßnahmen
Händedesinfektionsmittel
Kostenlose Masken
Alle Einrichtungen anzeigen
Gesundheitsmaßnahmen
Erste-Hilfe-Set
Arzt/Arzthelfer auf Anfrage
Einrichtungen
Flughafentransfer
Einparkservice
Gratis-WLAN im Zimmer
Gepäckaufbewahrung
Kontaktloser Check-in/-out
Spa
Ihre Reisedaten sind sehr beliebtBeliebtes Reiseziel! Jede Minute wird in Surabaya eine Unterkunft gebucht!
wow! a wonderful service”
The room had a problem with the AC. The personal inmediatly fixed. Wow a great and confortable days at the hotel.
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Dear Sandra Warmest greetings from hotel NEO Gubeng Surabaya Thank you for giving us a 5 star and also we apologize for the inconvenience regarding your information about hotel services and facilities. Your comments and feedback are valuable for improving our commitment to deliver the excellent service always. We are looking forward to serve you again in hotel NEO Gubeng Surabaya and we hope your next visit will be more pleasant. Sincerely yours Yoedi Soesilo
Exzellent”
Strategic location, very clean, obey covid-19 protocol, kind staffs, cool room, shower room nice
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A whole NEO experience”
I stayed here for 2 nights. Pros • Situated near Gubeng station (ideal for those who will travel to Yogyakarta via train) • Rooms are well-maintained • Buffet breakfast is delicious 👍🏼👍🏼 • Hospitable staff Cons • You can hear other people laughing or talking along the corridor. The hotel should advise guests to refrain talking as other guests might be still sleeping in the morning. • There was a “deposit fee” which was not declared on Agoda
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Dear Marc Thank you for your time to give a review for Hotel NEO Gubeng Surabaya. I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience. And also we do apologize for the inconvenience regarding your information about hotel facilities. Your comments and feedback are valuable for improving our commitment to deliver the excellent service always. It will be a pleasure to welcome you again to the city of heroes during your next holiday which I hope will be soon. Sincerely yours Yoedi Soesilo
Good”
Nice place and near gubeng station
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Dear Mr Syaifullah Thank you for thank you for a positive feedback you write for us. Can't wait to welcome you back to Surabaya in the next trip. Have a good day... Sincerely Yours Yoedi Soesilo
Good Hotel”
I love this hotel, room is clean
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Dear Irfan Warm Greetings from Hotel Neo Gubeng Surabaya Representing the management of Hotel Neo Gubeng Surabaya, I would like to thank you for your willingness to spend time sharing your stay at our hotel. Thank you for each of your good comments about the facilities and services you felt during your stay. We look forward to welcoming you back to stay at our hotel Best Regard Yoedi Soesilo
Good Value Hotel”
I like almost everything about Neo Gubeng. Location, the friendly staffs, the cleanliness too was good in my opinion. Room for improvement in the breakfast part though. For the price paid I really think guest should have at least much more varieties. Taste of food was also quite bland. Overall it's been a nice stay there.
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Dear Jasman Thank you for your time to give a review for Hotel NEO Gubeng Surabaya. I am truly delighted to read your kind words and praises about our hotel. It is a great reward to hear how much you have enjoyed your stay with us and to learn that all the team has made all the necessary arrangements to provide you with such a wonderful experience. And also we do apologize for the inconvenience regarding your information about breakfast variations and taste of food . Your comments and feedback are valuable for improving our commitment to deliver the excellent service always. It will be a pleasure to welcome you again to the city of heroes during your next holiday which I hope will be soon. Best regard Yoedi Soesilo
good location”
I stayed in Deluxe room, Neo Gubeng hotel is always be good location to stay, except for the bed always noisy everytime you move in your sleep.
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Dear Saira Warm greetings from Hotel Neo Gubeng and thank you not only for staying with us, but also taking the time to share your valuable insights. Please accept my apology for the inconvenience which you encountered during your stay - your comments will be shared with the department managers concerned for corrective action. We thank you once again for your feedback, and hope to welcome you back again soon. Regards, Yoedi Soesilo
Budget hotel, clean but small room”
Small room and minim facilities, but oke for the price. The location is good.
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Dear Mr Sutjipto Thank you for sharing your review toward our hotel Neo Gubeng . We are delighted to read that you had an good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We thank you for your continuous support and look forward to serving you again soon. Best regards, Yoedi Soesilo
Worth it”
Secara umum worth it utk hotel bintang 3.
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Kepada Bapak HERALD Terima kasih telah memberikan ulasan yang sangat bagus. Kami sangat senang Anda mendapatkan pengalaman yang menyenangkan; Staff kami pasti akan dengan senang hati membaca apa yang Anda tuliskan. Kami menempatkan pengalaman dan kenyamanan tamu-tamu kami sebagai prioritas kami, dan ulasan Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Jadi kami sangat berterima kasih atas ulasan Anda yang sangat baik dan kami nantikan kedatangan Anda kembali Salam, Rendy Lysander Hotel Manager
Average new hotel”
As most of new hotel, the room is clean, functional, not so large, with window. Nothing more, No more to say, this place is well managed but no special "coup de foudre"
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Steriles Hotel ohne Charme und ohne Service”
Die Zimmer sind sehr sauber. Es riecht hier nach Desinfektionsmittel. Unfreundlicher Empfang. Umständliches Einchecken. Schlechtes Essen. Nichteinmal die Hälfte der Speisekarte war verfügbar. Angebotener Weckservice wurde schlicht vergessen. Handtücher und Seife gibt es nur gegen Bezahlung!! Umständliches und langes Auschecken ( ca. 20 Minuten ) am nächsten Morgen ging unser Flug um 5:30. am Vorabend hatten wir das Personal darauf hingewiesen und um ein Taxi gebeten. Man wollte uns kein Taxi rufen!!! Wer also zum Flughafen muss, unbedingt mehr Zeit einplanen. Nur Sauberkeit langt eben nicht...
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Okay for a budget hotel”
An acommodation that is okay for a budget hotel. Parking area is not enough when the hotel is crowded, food taste needs to be improved.
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Dear Dieno Thank you for review and suggestion and input during stay at Hotel Neo Gubeng Surabaya Well and clear, it will definitely add the spirit of my team to always provide and improve the best service to every guest. Sure will follow up as soon as possible all your suggestion to Dept Concern. We are waiting for your next visit to Surabaya certainly stay at Hotel Neo Gubeng Surabaya Best Regard Rendy Lysander Hotel Manager
All good, reception friendly, good location”
All were good, good location, near cafe, coffee shop and minimarket. Staffs friendly but standard facility .. Worth for this price
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Dear Christien Thank you for your recent review of our hotel. We appreciate all customer feedback as it helps us to improve the service that we provide to our guests. We look forward to seeing you again Best Regards, Rendy Lysander Hotel Manager
Fantastisch”
Overall ok
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Dear Anik Kami sangat berterima kasih atas kata-kata Anda yang sangat baik. Terima kasih untuk membagikan ulasan Anda kepada kami Salam, Rendy Lysander Hotel Manager
Fantastisch”
Love this hotel … my 2nd time here ..
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Dear siti Thank you for thank you for a positive feedback you write for us. Can't wait to welcome you back to Surabaya in the next trip. Have a good day... Sincerely Yours Rendy Lysander Hotel Manager
Best Solo Traveler Hotel's in Surabaya”
I was stayed in room 518 and 212 previously. The hotel location is right at the middle heart of Surabaya, close to train station and shopping malls! The staff were so friendly! I only remembered Ayu as her iconic white hair represent the Hotel's mascot it seems. The other two guys, I totally forgotten their name (one with eyeglasses and the other not) took care during my stay in Neo. I even left my luggage for 2 days as I went for Bromo Trip. I stayed in Neo Room. They have TV, WiFi, Coffee and Tea Maker, some bathroom amenities. I also tried their Menu in Bed with a super affordable prices! And it taste really good! They have a water dispenser in every floor so we can refill the water jug provided in the room. The shower has a hot water running and that's a good reason why I choose this hotel instead of another one. Overall, it was a pleasant stay in Neo and will be back if I visit Surabaya next time!
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Dear Jeff We would like to express our gratitude to you for choosing Hotel Neo gubeng for your stay in Surabaya. We all very grateful to know that you had a pleasant stay with us and liked our Hotel and the team. Our staff send their best regards and we all look forward to welcoming you again in the near... Sincerely Yours, Rendy Lysander Hotel Manager
unknown”
unknown
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Dear Mr Ulasan Anda sangat menjadi perhatian kami. Kami sangat menghargai apabila Anda dapat menghubungi tim Customer Service kami di nomor [031-5018999] untuk berbicara dengan perwakilan Customer Care kami mengenai pengalaman yang Anda rasakan di Hotel kami. Salam, Rendy Lysander Hotel Manager
Bed needs to be changed”
Cleanliness is good. Staffs are friendly & helpful. Pillows & the duvet are fluffy enough. Awesome! However, the bed makes squeaky sound when I sit on it :(
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Dear Monica Warmest greeting from Hotel NEO Gubeng Surabaya. Thank you for your time to give a review for Hotel NEO Gubeng Surabaya. We apologize for the inconvenience regarding your information about hotel services and facilities. i will follow up this matter with engineering teams. Your comments and feedback are valuable for improving our commitment to deliver the excellent service always. We are looking forward to serve you again in NEO Hotel Surabaya and we hope your next visit will be more pleasant. Sincerely yours Rendy Lysander
Good Hotel”
Good hotel, great location, friendly staff, cleanliness and spacious room and value for money also.
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Dear ZULFIKAR Thank you for thank you for a positif feedback you write for us. Can't wait to welcome you back to Surabaya in the next trip. Have a good day... Sincerely Yours Rendy Lysander
Nice place to stay & good location”
I stayed in Neo hotel for 3 nights, nice place to stay, good location, nice bed & pillow.
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Dear Saira We would like to express our gratitude to you for choosing Hotel Neo gubeng for your stay in Surabaya. We all very grateful to know that you had a pleasant stay with us and liked our Hotel and the team. Our staff send their best regards and we all look forward to welcoming you again in the near... Sincerely Yours, Rendy Lysander