Bewertung für den Standort
Im Herzen von Hoi An gelegen
Gratis-WLAN im Zimmer
|Entfernung zum Zentrum||1.0 km|
|Nächster Flughafen||Internationaler Flughafen Da Nang (DAD)|
|Distanz zum Flughafen||23,7 km|
Der Check-in erfolgt ab 14:00 Uhr und der Check-out ist bis 12:00 Uhr möglich. Sie können während der Buchung einen frühen Check-in oder einen späten Check-out beantragen, aber beides unterliegt der Verfügbarkeit. Gästen, die vor der genannten Zeit einchecken oder nach der genannten Zeit auschecken möchten, wird möglicherweise ein Aufpreis berechnet. Die Unterkunft stellt den Gästen eine Gepäckaufbewahrung vor dem Check-in und nach dem Check-out bereit. Die Rezeption ist rund um die Uhr besetzt, Tag und Nacht.
Die Unterkunft Hotel Royal Hoi An - MGallery ist vom Flughafen aus leicht zu erreichen. Für eine möglichst entspannte Anreise können Sie zum Preis von 700000 VND (Zusatzgebühr) sogar Ihren Flughafentransfer im Voraus buchen. Benutzen Sie einfach den Abschnitt "Weitere Sonderwünsche hinzufügen" auf der Buchungsseite, um das Hotel wissen zu lassen, dass Sie eine Fahrt buchen möchten. Die Unterkunft kontaktiert Sie dann über den Agoda Messaging Service. Dank des Shuttle-Services der Unterkunft bietet ein Aufenthalt im Hotel Royal Hoi An - MGallery auch die Möglichkeit, die Umgebung bequem zu erkunden. Für diejenigen, die mit dem eigenen Auto ankommen, bietet die Unterkunft Hotel Royal Hoi An - MGallery einen Parkplatz vor Ort sowie weitere Parkmöglichkeiten in Nähe der Unterkunft, falls der erste Parkplatz voll sein sollte. Die Nutzung der Parkmöglichkeiten ist kostenlos. Für Ihren Komfort steht auch ein vollumfänglicher Einparkservice bereit. Wenn Sie nach einer einfachen Möglichkeit suchen, sich mit privaten Verkehrsmitteln in Hoi An fortzubewegen, kann das Hotel ein Taxi oder einen Mietwagen organisieren.
Die Unterkunft "Hotel Royal Hoi An - MGallery" erlaubt das Rauchen in keiner Ihrer Zimmer, aber es gibt spezielle Raucherbereiche. Die Unterkunft "Hotel Royal Hoi An - MGallery" bietet sowohl Raucher- als auch Nichtraucherzimmer. Sie können Ihren bevorzugten Zimmertyp während der Buchung beantragen, aber die Zimmer unterliegen der Verfügbarkeit.
Wenn Sie nach einer günstig gelegenen Unterkunft in Hoi An suchen, dann liegt die Wahl des HOTEL ROYAL HOI AN MGALLERY nahe. Rund 1.0 km von der lebhaften Innenstadt entfernt, verfügt diese 5-Sterne-Unterkunft über eine ausgezeichnete Lage und bietet Zugang zu den wichtigsten Attraktionen der Stadt. Aufgrund ihrer günstigen Lage bietet die Unterkunft den perfekten Ausgangspunkt zu den wichtigsten Attraktionen, die man gesehen haben muss.
Der exzellente Service und die herausragenden Einrichtungen des HOTEL ROYAL HOI AN MGALLERY sorgen für einen unvergesslichen Aufenthalt. Die Unterkunft bietet für die Bequemlichkeit und Zufriedenheit ihrer Gäste Einrichtungen wie Gratis-WLAN im Zimmer, 24h-Zimmerservice, 24h-Sicherheitsdienst, tägliche Reinigung, Souvenir-/Geschenkladen und weitere Annehmlichkeiten.
Die Zimmer dieser Unterkunft wurden für bestmöglichen Komfort und zu Ihrer Bequemlichkeit ausgestattet. Einige Zimmer verfügen auch über die folgenden Einrichtungen: Flachbild-TV, kostenloser Instantkaffee, kostenloser Tee, Bettwäsche, Spiegel. Die Unterkunft bietet eine exzellente Auswahl an Erholungsmöglichkeiten, einschließlich Whirlpool, Fitnesscenter, Sauna, Außenpool, Innenpool und weiterer Einrichtungen. Das HOTEL ROYAL HOI AN MGALLERY ist ideal für Reisende, die eine charmante, komfortable und bequeme Unterkunft in Hoi An suchen.
Kinder und Zustellbetten
Kinder jeden Alters sind willkommen.
Kinder von 0 bis einschließlich 5 Jahren
Müssen auf einem Zustellbett übernachten
Zustellbetten müssen direkt bei der Unterkunft angefordert werden. Es können zusätzliche Kosten anfallen.
Gäste ab 6 Jahren gelten als Erwachsene.
Zustellbetten müssen direkt bei der Unterkunft angefordert werden. Es können zusätzliche Kosten anfallen.
Die Verfügbarkeit von Zustellbetten hängt vom ausgewählten Zimmer ab. Bitte wenden Sie sich an die Unterkunft für weitere Details.
Hotel Royal Hoi An - MGallery
Auf folgende Stichworte eingrenzen:
Stylishes Hotel in Hoi An und im Umfeld von Danang”
sehr schöne Deko in den Zimmern, zuvorkommendes Personal mit der französischen Managerin Clementine, das gut aufgestellte vietnamesische Rezeptionsteam spricht ansonsten exzellentes Englisch, schöner Pool (allerdings ohne Auslauf) und Facilities, kulanter Zimmerwechsel, die Zimmer unter dem Dach auf der achten Etage sind doch etwas eng, würde ich nach Möglichkeit bei längeren Aufenthalt vermeiden, und, ja: sehr (zu) weiches Bett, den Shuttle Service zum unauffälligen, nicht sauberen Beach von Hoi An kann man sich ansonsten sparen, besser auf eigene Initiative zur Goldküste nach Danang fahren, sensationeller Strand trotz Quallen
Einige Einrichtungen waren während unseres Aufenthaltes nicht zugänglich ( Fitness, Schwimmbad )
Stayed 4 days , staff really helpful and polite at all times. Breakfast was great ,very international catering for all. 7 minute walk to town centre Bed was best slept in for a long time .great shower.
Dear Alison, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. Especially thank you for your kind compliment regarding to the staff attentiveness and F&B quality. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Hotel Royal Hoi An - MGallery
Could do better for a 5 star Hotel ”
Location was great Staff try to help in any way they can. Manangement dont seem to have a handle on the finer things such as Executive lounge value for money. Gym is not well appointed, Pool is lovely on top Roof area where the bar is. Overall a nice experience however not any Wow factor.
Dear Mr./ Ms. Karen, Thank you very much for choosing us as your residence at Hoi An and taking the time to share your candid feedback. We would like to express our appreciation for your attention to the aspects that our hotel needs to be improved. We have reviewed your comments with departments concerned in order to improve and provide the best guest experiences. Should you ever visit Hoi An again in the future, we sincerely hope to have the opportunity to serve you better on your next visit; rest assured that it would be a very nice stay. Yours sincerely, Hotel Royal Hoi An - MGallery.
Nice hotel but nothing special”
The hotel was nice but considering the price compared to other equivalent hotels in Hoi An, I would probably look at staying somewhere else next time. I was disappointed to be treated slightly worse than the other checking -in guests because I had booked through Agoda, they made a point of mentioning that we wouldn't get our loyalty points, even though we booked one of the most expensive suites in the hotel. The executive club was excellent and the staff there were amazing.
Dear Tracey, We would like to thank you for taking the time to spend your valuable time in our Royal Hoi An Hotel - MGallery. We sincerely apologize for the unsatisfactory experience you have had. We are always trying to provide the best service, but we apologize for any inconvenience that the hotel's condition is not perfect. I will review your comments with related departments and take steps to prevent them from recurring. As a result, your feedback will be highly valued to improve hotel services. Your feedback reflects our criteria for resolving issues with hotel services and ensuring that such issues no longer occur in the future. If you plan to return to Hoi An next time, please give us a chance to make up again. Please contact us so that we can arrange for you to come back in the future and I look forward to seeing you again in the near future. Best regards, Hotel Royal Hoi An - MGallery
Totally recommend Royal Hotel if staying in Hoi An”
Good location and good view as it’s just next to Hoai river. About 7 mins walk to old town. The room decor was modern n nice. Bed is very comfortable. Staff were friendly too. We will definitely stay here again.
excellent location and best food during our one week trip”
it is really near to the town of Hoi An, within walking distance (yet not too near and thus quiet), so you can visit the nice town day and night (for the lights). The best thing about this hotel is the food! tried some restaurant food around Danang and Hoi An, but the best is from this hotel.
Dear Mr/Ms KOK, Thank you for your stay with us and for sharing your experience with other travelers. We’re glad that you had such a pleasant and memorable stay with us. Also, thank you for the kind words regarding our food quality. We are continually trying to improve the variety and quality of food items that we offer. We’d love to see you again soon ! Sincerely, Hotel Royal Hoi An, MGallery by Sofitel
The room was lovely with a soft mattress and pillows. I had a great nights sleep. ”
The main reason I chose this hotel was the pool but they close it at 6pm so after a day’s touring, just when you need a good cool soak you get kicked out of the pool. With all the wait staff doing nothing you’d think a few more hours with the pool open would benefit everyone. The pool staff were a surly bunch too. However, the reception area staff were charming so maybe it was just the heat.
Dear Ms. Jacqueline, Thank you for choosing Hotel Royal Hoi An – MGallery as your residence in Hoi An and taking time to share your candid feedback. We would like to extend our sincerest apologies for the inconvenience that the problem have caused you. We have already reviewed your comments with the management department in order to strengthen our service quality. Should you ever visit Hoi An again in the future, we sincerely hope to have the opportunity to serve you better on your next visit; rest assured that it would be a nice stay. Yours sincerely, Hotel Royal Hoi An – MGallery.
Good location to the town and top service”
Have stayed at this hotel two times, and would come again. Love that we can walke to town and back without taxi in the evening. Its a caos getting home in the evening if you stay outside of town.
Dear Mr/ Ms Helge, Hotel Royal Hoi An - MGallery would like to thank you for your rating. We're happy to know that you enjoyed your stay with us. We do much appreciate your kind words of the hotel and service. We look forward to welcoming you back with memorable experiences. Yours sincerely, Hotel Royal Hoi An – MGallery
Hotel is well located, walking distance to old city where you can shop and many restaurants. Plenty of choices at breakfast and good value when included in the room rate. Limited number of pool chairs is a negative and had to wait 1 hour for the room to be ready.
Dear Mr. James, Thank you for your compliments and your support. We also would like to express our appreciation to you for sharing the aspects our hotel need to improve. We have reviewed your comments with the department concerned in order to strengthen our services in this aspect. We will do our utmost to improve our standard of service and sincerely hope that you will be happy in your future visits. We hope for another opportunity and to have the pleasure of welcoming you back to experience our hotel in the near future. Yours sincerely, Hotel Royal Hoi An –MGallery.
Not value for money & not up to MGallery (Accor) standard”
First thing, the hotel has 2 wings and we stayed at the old wing. We didn't see the room at new wing but the building, the corridor in the new wing looks newer, brighter and in better condition than the old wing a lot. So, my recommendation is to request to stay for the new wing if you chose this hotel. Secondly, the old wing was built earlier and I guess it's not up to the standard of the MGallery (Accor). The ceiling is very low and room does was not designed and look spacious as in Agoda photo website (perhaps the room photo taken in new wing). Carpets and sofa are old. And it makes a big noise whenever a door in any other room closes. Again, we feel that Accor just tried to expand its presence in Vietnam without keeping the standard. Thirdly, there is no real ART which is a different point in MGallery hotel compared with other. The only arts are some printing photo frame here and there in the hotel. New wing has better design with some wall painting or a rooftop swimming pool.
Dear Mr/ Ms Nguyen, Thank you very much for taking the time to share your feedback following your visit to Hotel Royal Hoi An, Mgallery by Sofitel. Please accept my sincerest apologies that we failed to make a positive impression and did not meet your expectations. Please rest assured that your comments have been noted and I have reviewed this with the department concerned accordingly. Once again, my sincerest apologies for your experience and hope to have you as our guest with better experience in the future. Sincerely yours, Hotel Royal Hoi An, MGallery by Sofitel
Great property, staff need more training”
The property is well appointed and attractive. It is less than 10 mins walk to the old town. Rooms are spacious and well designed. So from a physical set up the hotel is a great place to stay. Unfortunately the service and attention to detail are poor. We were promised adjoining rooms, then told they were not available. Ultimately to be placed next to the laundry - which staff nosily used around the close. This set the tone for the service. Hands off, hard to attracted attention and formulaic. The staff were never rude, if fact they were constantly apologising. The food was passable but not up to 5 star standards. During the xmas eve "gala dinner", food would run out. There would be long periods when items on the buffet were empty. Lastly, the pool is beautiful but gets no sunshine at all. Meaning it is cold. Punchline - Accor needs to send in some senior regional execs to give the staff and management a shake up. To take a great property and make it a great hotel.
Very Nice hotel nearby Ancient City”
Very nice hotel, and appears to be very new. The design is an old style with some modern touches here and there. Most rooms have a nice river view. Facilities are nice, staff are friendly and help with a smile.
Room was the nicest among the 3 hotels that I have stayed in Hoi An. Pool is more suited for adult. Location is 10min walk from ancient town along the riverside. No shuttle is provided to An Bang beach so one will have to take a taxi there. Security is good with the need to use room card even to use the lift.
Wonderful wonderful hotel”
This hotel is a real gem. It is what quality hotels used to be like. Excellent service. Great attention to detail. Comfortable well fitted rooms. Great nights sleep. Clean. We spent 4 days here for a long weekend. Our2 year old loved the pool area. The staff are tremendous especially Van and Hoa in the restaurant who were attentive to our son when they had no need to be.good is exceptional both for breakfast and dinner. Fresh made patisserie and grill station for breakfast all extremely hygienic.
This is a hotel which I will visit again!”
We stayed there for 2 nights last week. I was told by the staff that it was only opened in December 2015. Hence, it is very new. We got the corner room which has windows in the bathroom and bedroom. The room is very spacious and very clean. Besides, the bathroom also comes with a big bathtub. The bed, pillows and comforter are also very comfortable. The hotel is actually located next to the Hoi An river. You can basically walk to the Hoi An old town within 10 mins but we prefer to cycle there. The bicycle are provided free by the hotel and it's taken good care by the hotel staffs. One thing I love staying there is the hotel staffs. They are so friendly the moment you stepped into the hotel. When we informed them that we are going to ride our bicycles to the beach, they even prepare towels for us. The breakfast spread is good as well. Love their mixed smoothies and Vietnamese coffee. Would love to stay at the hotel again next time.
Incredible hotel. Exceptional breakfast buffet. Real honey with waffle, a must try item 👌👍
Dear Steve, Thank you for your recent stay at the Hotel Royal Hoi An - MGallery. We are delighted to hear that you have enjoyed your recent stay with us. We do much appreciate your kind words of the hotel and service. We look forward to welcoming you back with memorable experiences. Yours sincerely, Hotel Royal Hoi An – MGallery
The hotel was comfortable with nice design. It was in a good location, short walk from the tourist area but not too far. There are group tours here so sometime the hotel can seem under staff especially in the breakfast area.
Dear Mr/ Ms Koblarp, Thank you for choosing to stay with Hotel Royal Hoi An, MGallery by Sofitel, and taking the time to share your review with us. The points which you mentioned about breakfast area, , I have informed the managers of related department. We do hope that in the future we will have the opportunity to be able to welcome you back to Hotel Royal Hoi An, MGallery by Sofitel and once again, thank you again for choosing to stay with us. Best regards, Hotel Royal Hoi An, MGallery by Sofitel
Disappointing as nothing special....”
Rooms were gloomy, dark. Breakfast was boring. Room service limited if you dont eat pork. Staff were nice, but limited english spoken. AND, they charge for the cheapo laundry bag. They actually asked for it back as i was checking out!!!! Considering i paid for 2 people but was a solo traveller, and i stayed 5 days there and spent over usd280 in their spa and restaurants, they should have had the good sense to let me have that rubbish-y cheapo laundry bag! Left a bad taste.... can't recommend the place.
Dear Vinita, Thank you for your time to share your comments. We would like to apologize for inconveniences caused during your stay. Additional awareness training has been implemented and is ongoing in concerned departments. I hope that despite what you experienced, you will still give us another chance and we hope to see you back at the hotel with better experience. With kind regards, Hotel Royal Hoi An, MGallery by Sofitel
Mesmerising place ”
Excited to be able to sleep in a quaint French town right in Vietnam! The place is really done up to mimic a medieval European town. After the crowds is gone, it's so nice to explore the quiet town. I really don't get why others said there are no foods after dark. There are one with a buffet spread (which we went for but hugely regretted - the seafood's not fresh, the dishes not tasty as it looks). There is also one called Letable (something) that serves local and European dishes. The best one IMO is the pub on the right side of the chapel which has a live performance by a charming duo playing flute and harmonica! The lovely music goes so well with hotpot on a cold freezing nite! Glad we chanced upon it and had a cuppa there to end our nite on a perfect note! The room's floor is rather dirty, sandy and damp, do bring your own in-room slippers, without going barefoot on the terracotta floor. Room is a bit small ...they shouldn't place the sink in the middle. Good stay though.