Kempinski Seychelles Resort
Kempinski Seychelles Resort
Alle 60 ansehen
Zimmer mit Bergblick Kempinski Seychelles Resort
Zimmer mit Bergblick
Alle 60 ansehen
Empfangshalle Kempinski Seychelles Resort
Empfangshalle
Alle 60 ansehen
Empfangshalle Kempinski Seychelles Resort
Empfangshalle
Alle 60 ansehen
Unterkunft von innen Kempinski Seychelles Resort
Unterkunft von innen
Alle 60 ansehen
AUF DER KARTE Kempinski Seychelles Resort
AUF DER KARTE
Lage
Fantastisch
8,0
Alle 60 ansehen Kempinski Seychelles Resort
Alle 60 ansehen
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Kempinski Seychelles Resort

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8,3
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Verfügbare Zimmer
8,8
Fantastisch
Zimmerkomfort & Qualität
Zimmer mit Meerblick und Zugang zum Garten (Garden Room with Sea View)
Zimmer mit Meerblick und Zugang zum Garten (Garden Room with Sea View)
...
  • Aussicht: Strandblick
  • 46 m²/495 ft²
  • 1 Doppelbett
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Zimmer mit Meerblick und Zugang zum Garten (Garden Room with Sea View)
Zimmer mit Meerblick und Zugang zum Garten (Garden Room with Sea View)
...
  • 46 m²/495 ft²
  • Dusche
  • 1 Super Kingsize-Bett oder ...
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Doppelzimmer mit Meerblick (Double Room with Sea View)
Doppelzimmer mit Meerblick (Double Room with Sea View)
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  • 46 m²/495 ft²
  • Dusche
  • 1 Super Kingsize-Bett oder ...
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Zimmer mit Meerblick (Sea View Room)
Zimmer mit Meerblick (Sea View Room)
...
  • Aussicht: Meerblick
  • 46 m²/495 ft²
  • 1 Doppelbett
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Zimmer mit Bergblick (Hill View Room)
Zimmer mit Bergblick (Hill View Room)
...
  • Aussicht: Blick auf die Nat...
  • 46 m²/495 ft²
  • 2 Einzelbetten oder 1 Doppe...
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Einzelzimmer mit Gartenblick (Single Garden View)
Einzelzimmer mit Gartenblick (Single Garden View)
...
  • 46 m²/495 ft²
  • Balkon
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Double Or Twin Beach Front
Double Or Twin Beach Front
...
  • 46 m²/495 ft²
  • Balkon
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Suite mit 1 Schlafzimmer (Suite One Bedroom)
Suite mit 1 Schlafzimmer (Suite One Bedroom)
...
  • 76 m²/818 ft²
  • Balkon
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Single Mountain View
Single Mountain View
...
  • 46 m²/495 ft²
  • Balkon
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Einzelzimmer mit Meerblick (Single Sea View)
Einzelzimmer mit Meerblick (Single Sea View)
...
  • 46 m²/495 ft²
  • Balkon
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Kempinski Seychelles Resort im Detail

Kempinski Seychelles Resort im Detail

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Verifizierte Bewertungen von Reisenden

Agoda Bewertungen (153)Booking.com Bewertungen (428)
Filtern nach Reisetyp:
Zustand/Sauberkeit8,9
Einrichtungen8,7
Lage8,0
Zimmerkomfort und Qualität8,8
Service8,7
Preis-Leistung7,6
Bereitgestellt von geprüften Gästen von Agoda
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127 Kommentare von garantiert echten Gästen
12345
9,6
Martin aus Deutschland
Familie mit älteren Kindern
Zimmer mit Meerblick
Buchte 3 Übernachtungen im Dezember 2017
Exzellent”
Alles sehr gut und empfehlenswert
Bewertet am 26 März 2018
Dear Martin, Thank you very much for your wonderful review of our hotel. I am glad you enjoyed your stay with us and consider recommending our hotel to fellow travellers. I do hope that one day we can welcome you and your family back to the Seychelles and back to our hotel. Best regards, Masami Egami General Manager
Beantwortet am 27 März 2018
Kempinski Seychelles Resort
5,7
Andre aus Deutschland
Zu zweit unterwegs
Zimmer mit Bergblick
Buchte 2 Übernachtungen im November 2013
mittelmäßiges Hotel”
ruhige Lage, Strandnähe,schöner Garten
das Hotel hat seine besten Zeiten erlebt-5sterne sind nicht mehr. das essen ist mittelmäßig und rechtfertigt auf keinen Fall die 5 Sterne. Handtücher am Strand sind kaputt, ebenso die Liegen und die Sonnenschirme und Aschenbecher und klobürsten. Der Service im Restaurant ist sehr unterschiedlich. von apathisch gelangweilt bis zuvorkommend.
Bewertet am 27 November 2013
Sehr geehrter Herr Andre, vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Sie haben waehrend der Hoteleroeffnung bei uns uebernachtet und es btruebt mich sehr, dass sie nicht mit dem Service und dem Produkt zufrieden waren. Dieses Jahr haben wir 5 Jahre als Hotel gefeiert und haben einen weiten Weg zurueckgelegt und Ihr konstruktives Feedback hat uns sehr dabei geholfen - heute bieten wir ein anderes Hotel als damals und ich wuerde mich freuen, wenn Sie uns bald wieder besuchen, damit wir Ihnen den wahren Kempinski Standard bieten koennen. Mit freundlichen Gruessen, Masami Egami General Manager
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Kempinski Seychelles Resort
8,3
Silke aus Deutschland
Gruppe
Zimmer mit Bergblick
Buchte 2 Übernachtungen im Februar 2013
Sehr schöne Zimmer guter Service ”
Gepflegt freundlich
Einsame Lage Zimmer groß schön gut ausgestattet,,Umgebung schön,Strand weniger schön,man kann nicht schwimmen zu flach,Restaurants zu teuer,Personal sehr freundlich
Bewertet am 07 Februar 2013
Dear Mrs. Silke, Thank you very much for your great feedback and thank you for staying with us. I am pleased to see that you enjoyed your stay. I have well taken note of your comments regarding the prices. I hope you will visit soon! Best regards, Masami Egami General Manager
Beantwortet am 10 Mai 2017
Kempinski Seychelles Resort
8,7
Nadia aus Schweiz
Zu zweit unterwegs
Zimmer mit Bergblick
Buchte 1 Übernachtung im April 2012
Schönes Hotel und tolle Zimmer”
sehr ruhige Lage, freundlicher Service, tolle Zimmer
schönes hotel, tolle zimmer und freundlicher service, aber der strandabschnitt ist nicht schön, resp. bei flut ist der strand überflutet. zudem ist das essen im hotel sehr teuer und um auswärts zu essen, ist ein mietauto notwendig.
Bewertet am 19 April 2012
Dear Mrs. Nadia, Thank you very much for taking the time to share your experience with us. I am delighted to see that you had a pleasant stay and have well noted your comments regarding the beach and the food prices. I sincerely hope that you will visit again in the near future! Best regards, Masami Egami General Manager
Beantwortet am 10 Mai 2017
Kempinski Seychelles Resort
3,6
Meghan aus USA
Zu zweit unterwegs
Zimmer mit Bergblick
Buchte 1 Übernachtung im März 2018
Disappointing value for money and representation of the Kempinski brand.”
Overall, we found the Seychelles to be very poor value for money. On our last night we decided to splurge at the Kempinski hoping for a bit of luxury on the last evening. For the price we paid we were incredibly disappointed. The facility needs a facelift, and the rooms were not cleaned to the standard you would expect. The only thing notable was the quality of the food- whilst still a disappointment (the entire Seychelles was a disappointment from a food standpoint)- it was significantly better than anywhere else we tried.
Bewertet am 18 März 2018
10,0
Rohit aus Indien
Zu zweit unterwegs
Zimmer mit Meerblick und Zugang zum Garten
Buchte 3 Übernachtungen im November 2017
Best for honeymoon couple”
Bit expensive, but you dont need to go out of this property for 2-3 days. You can have all the fun at one place
Bewertet am 14 Januar 2018
9,6
Francois aus Südafrika
Zu zweit unterwegs
Zimmer mit Meerblick
Buchte 3 Übernachtungen im Dezember 2017
Fun in the sun”
Kempinski is a treat if you can afford it or get a good deal on your stay. The staff are friendly and you feel the love when you walk into the reception area with a complimentary fresh glass of lemon grass and a cooled towel to dab the sweat off your brow. The resort is beautiful and there's a lot of things to do and if you enjoy live music then the bar at the resort is the place to go at night.
Bewertet am 08 Januar 2018
Dear Francois, Thank you for taking the time to share your positive experience at Kempinski Seychelles Resort Baie Lazare. We always welcome feedback from our guests (whether it is positive or negative), as this is the best way for us to improve our service. We were delighted to learn that, on the whole, you enjoyed your stay with us and would recommend our hotel to fellow travellers. We hope that it is not too long until we are able to welcome you back to the Seychelles and back to Kempinski Seychelles Resort Baie Lazare. Best regards, Masami Egami General Manager
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Kempinski Seychelles Resort
9,6
ibrahim aus Vereinigte Arabische Emirate
Familie mit Kleinkindern
Zimmer mit Bergblick
Buchte 6 Übernachtungen im September 2017
Amazing Location, a part from paradise ”
Firstly, thanks to all Kempinski staff from housekeeping to reception. They are really kind and friendly. The hotel is located in an amazing location. We've stayed there 07-13.09.17, in this period the hotel was so calm. number one hotel for honeymoon and families. Furthermore, breakfasts were very well and fair enough. You can find many kinds of cheese, bread and jams, it was surprised seeing yoghurt and olive there. Besides, the beach is unbelievable, white sand and corals amazing. Just take with you a water shoe to not hurt your feeds. Corals are really sharpy. I highly advise visiting anse soleil beach which is near to the Kempinski. I'm delighted to stay at this hotel with my family. Looking forward to going there again. Mert
Bewertet am 20 September 2017
Dear Mr. Ibrahim, Thank you very much for taking the time to share your feedback with us and other travelers. I am delighted to see that you enjoyed your stay with us and sincerely hope that we will have the chance to welcome you back soon on another occasion. Best regards, Masami Egami General Manager
Beantwortet am 09 November 2017
Kempinski Seychelles Resort
7,2
Hussam aus Jordanien
Familie mit Kleinkindern
Zimmer mit Meerblick und Zugang zum Garten
Buchte 5 Übernachtungen im März 2017
Had a decent time”
The resort is beautiful but I had two issues with it. First of all , nothing is close by other than the four seasons so we had to eat there all the time which we eventually got bored from. Secondly, the internet connection was weak in most places which was disappointing. Other than that it was a good experience
Bewertet am 24 März 2017
Dear Mr. Hussam, Thank you very much for your feedback. I am delighted to see that you enjoyed your stay with us. However, I am concerned about your comment regarding the food variety. While there are indeed not many dining options around the hotel, we aim to offer our guests a good variety of food with a daily changing buffet theme every night at Cafe Lazare, a la carte dining at Windsong, fine dining at L'Indochine, Room Service in addition to several private dining options. Of course we also cater to special requests. We usually do not receive frequent remarks on the internet speed so I will look into this with my team to see if we can improve here further. Thank you very much for your comments and thank you for staying with us! Best regards, Masami Egami General Manager
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Kempinski Seychelles Resort
6,8
Ankur aus Indien
Zu zweit unterwegs
Zimmer mit Bergblick
Buchte 1 Übernachtung im Februar 2017
Sub-standard under-maintained room and pre-checkin inspection not done”
2 of the lights in the room were not working. The flush was leaking, and could be fixed only after numerous complaints and that too at 12.30 in the near the. And just when we felt that all was right, the reading light by the bed wouldn't turn off. We had wrap a towel around it through the night and it was still very bright. We kept getting up every now and then through out the night. Worst part was that dispite complaining several times and visiting the front desk, no action awas taken. At 11.15 we were promised that the problem would be sorted, and if not we'd be shifted to another room. We never got a call back from the front desk and to add insult to injury no one even came to check our room. It was only when we spoke to one of the senior managers that someone showed up at our room to check the problems and offered to shift us to another room and this was at 2.30 pm when we were all ready to go out for our day's plan and it wasn't possible for us to shift at the moment.
Bewertet am 11 Februar 2017
Dear Mr. Ankur, Thank you for sharing your experience with us. I am very sorry to hear about the issues with the light in your room. We had investigated this matter and it appears to have been really only a small technical issue so please accept my sincere apologies - this definitely was not the service level we usually provide so I will investigate with my team, why the relevant information had not been communicated more timely. I still hope that you enjoyed your time on the Seychelles and would hope that we have the chance again in the near future, to convince you of our normal service standard. Best regards, Masami Egami General Manager
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Kempinski Seychelles Resort
9,2
Aniruddha aus Indien
Zu zweit unterwegs
Zimmer mit Meerblick
Buchte 3 Übernachtungen im Januar 2017
Great”
Excellent property
Bewertet am 29 Januar 2017
Dear Aniruddha, What a great review! I am pleased to see that you enjoyed your stay and hope we will be able to welcome you back one day on another occasion! Best regards, Masami Egami General Manager
Beantwortet am 30 April 2017
Kempinski Seychelles Resort
6,0
Philip aus Kanada
Zu zweit unterwegs
Zimmer mit Bergblick
Buchte 2 Übernachtungen im Januar 2017
Disappointing”
The hill view room was more of a view of trees outside of our room. The interior of the room was poorly lit. The beach itself has a lot of rocks and sharp coral. The live entertainment we saw one night was provided by clearly bored locals, who while talented, had no real interest in performing.
Bewertet am 13 Januar 2017
Dear Mr. Philip, Thank you very much for sharing your experience with us. I have well noted your comments regarding the room and we already have installed more lights in the concerned units to rectify this. Thank you also for your comments regarding the evening entertainment. The band always changes during the week as we would like to provide our guests with some variety. I am sorry to read that you did not find this specific performance appealing. Again, I would like to thank you for your constructive feedback and I hope that you still enjoyed your time on the Seychelles. Best regards, Masami Egami General Manager
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Kempinski Seychelles Resort
4,8
Kirit aus Indien
Zu zweit unterwegs
Zimmer mit Meerblick
Buchte 2 Übernachtungen im Dezember 2016
Good hotel with terrible service”
It's one of the prettiest and greenest properties I've seen but service on the other hand was pretty lousy. To start off, we found a box of contraceptives in our room, including used / open packet and that is simply not acceptable from property of this stature. When we reported the same to the hotel, three staff members showed up and apologised and said they'll make me talk to their manager the next day but that never happened and when I followed up on the same during check out, the person on reception was completely unaware and it was quite clear the incident was not even reported. He again promised me a call from the manager and I'm still waiting on that. Service was very slow (and they forgot orders) in the restaurants and even though the breakfast was between 5 am and 10:30 am, the main breakfast restaurant opened only at 7 and before that they provide you a make shift breakfast in a library, with basic breads, fruits that weren't fresh & cutlury was missing, unclean.
Bewertet am 03 Januar 2017
Dear Mr. Kirit, Thank you very much for taking the time to share your experience. I am happy to see that you enjoyed the property and the location but am very concerned about the comments regarding the service. I had indeed been informed by the team already during your stay and we have set procedures in place to avoid these incidents in the future. It appears that there was an unfortunate chain of events / miscommunication on our end so please accept my sincere apologies for that. I still hope that you enjoyed your time on the Seychelles and remain at your disposal for any assistance. Best regards, Masami Egami General Manager
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Kempinski Seychelles Resort
8,4
Jimmy aus Indonesien
Familie mit älteren Kindern
Zimmer mit Bergblick
Buchte 3 Übernachtungen im Februar 2016
Great hotel”
I like Seychelles more than I can say esp their restaurant L'Indochine, I ate a few times there and their food is AWESOME, u should try their pan-roasted foie gras .............. but not at cafe Lazare, too many flies there, and the flies fly into their buffet food. But overall is good, will come back there again :)
Bewertet am 06 Dezember 2016
Dear Mr. Jimmy, Thank you very much for this great review. I am delighted to note that you had a good time at the hotel. The fly problem was indeed quite challenging but it was just a sporadic phenomenon on the whole islands which completely stopped after a few days so I am very sorry to hear that you had been affected by this. I will forward your positive comments on the food to our kitchen and hope we can welcome you back soon on another occasion! Best regards, Masami Egami General Manager
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Kempinski Seychelles Resort
8,8
harish aus Singapur
Zu zweit unterwegs
Zimmer mit Bergblick
Buchte 3 Übernachtungen im September 2016
Good hotel at a nice location ”
Will recommend to others
Bewertet am 24 September 2016
Dear Mr. Harish, Thank you very much for taking the time to rate us. I am happy to see that you enjoyed your stay and hope you will come back soon. Best regards, Masami Egami General Manager
Beantwortet am 30 April 2017
Kempinski Seychelles Resort
7,6
Ramon aus Philippinen
Zu zweit unterwegs
Zimmer mit Meerblick und Zugang zum Garten
Buchte 3 Übernachtungen im September 2016
Staff are Amazing!”
Best thing about this resort are staff. They are very friendly, accommodating and helpful. Overall, facilities are good. The hotel should provide complimentary transport for hotel guests to/from Victoria or the city center.
Bewertet am 15 September 2016
Dear Mr. Ramon, Thank you very much for taking the time to review your stay. I am pleased to see that you enjoyed our staff and hope that could make your time extra special! Hotels in the Seychelles are unfortunately not permitted to provide the own transfer arrangements but I will look into this and see what we can do regarding the shuttle service. Thank you for staying with us! Best regards, Masami Egami General Manager
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Kempinski Seychelles Resort
8,4
Ann aus Philippinen
Zu zweit unterwegs
Zimmer mit Bergblick
Buchte 4 Übernachtungen im September 2016
Seychelles”
The staffs are warmth and friendly. Please add the Creole foods in your menu and everything is perfect.
Bewertet am 14 September 2016
Dear Mrs. Ann, Thank you very much for your review. I am delighted to see that you enjoyed your stay and our staff. We have already taken note of your suggestion and introduced more local dishes every day as fix part of the buffet dinner so thank you for your constructive feedback! Best regards, Masami Egami General Manager
Beantwortet am 30 April 2017
Kempinski Seychelles Resort
6,8
Vineet aus Indien
Zu zweit unterwegs
Zimmer mit Meerblick und Zugang zum Garten
Buchte 1 Übernachtung im September 2016
Good Hotel but Need Improvement”
Miscommunication regarding taxi drop
Bewertet am 07 September 2016
Dear Mr. Vineet, Thank you very much for your feedback. I am sorry to see that there has been some miscommunication regarding the taxi transfer. Could you please provide me with more details on this so we can investigate the matter? Best regards, Masami Egami General Manager
Beantwortet am 30 April 2017
Kempinski Seychelles Resort
9,2
XIAOYAN aus China
Zu zweit unterwegs
Zimmer mit Meerblick
Buchte 1 Übernachtung im September 2016
Nice Hotel”
Staffs are great and friendly, at their reception, they sell very nice tortoise and turtle carved by local artist, very cool!
Bewertet am 05 September 2016
Dear Mr. Xiaoyan, Thank you very much for your feedback. It is great that you enjoyed your stay and also, that you like our turtles that are available to buy as a souvenir. I hope, we will have the chance to welcome you back soon on another occasion! Best regards, Masami Egami General Manager
Beantwortet am 30 April 2017
Kempinski Seychelles Resort
6,0
Jessica aus USA
Zu zweit unterwegs
Zimmer mit Meerblick
Buchte 6 Übernachtungen im April 2016
5 Star Location, with 2 Star Service”
Though the location is fantastic, this is not a 5-star resort. The Four Seasons is a 5-star resort, and this pales in comparison. The rooms were unclean to a 5-star standard: we had to request twice they change the sheets after we found sand in two of our beds, they replaced the toilet paper rolls with 1/2 used rolls, film of dirt still on the floor after service was received, and a used wine glass with lipstick marks replaced as if it were new back in to rotation. Also, the attention to detail is severely lacking: we had to request multiple evenings to replenish the coffee supply, replenish the shower gel, replenish the face wash cloths, and request turn-down service. Their bath towels are also the quality of those you would find in a road-side motel. Would I stay at this resort again? No.
Bewertet am 29 April 2016
Dear Mrs. Jessica, Thank you very much for sharing your experience with us. I am truly sorry to read that we could not uphold to our usual service level. We had well taken note of your comments and took all necessary action to improve the housekeeping service and brand new towels have been ordered and received for all rooms and the beach. Again, I would like to apologize for any inconvenience caused and hope that we will have the chance to welcome you back one day so I can personally ensure that you receive the full service that we promise to our customers. Thank you for staying with us and for your constructive feedback. Best regards, Masami Egami General Manager
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Kempinski Seychelles Resort
12345
Nicht verpassen: diese Unterkunft ist sehr beliebt!

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