Kithala Resort
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  • Aussicht: Gartenblick
  • 17 m²/183 ft²
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              Verifizierte Bewertungen von Reisenden

              Agoda Bewertungen (88)Booking.com Bewertungen (140)
              Filtern nach Reisetyp:
              Zustand/Sauberkeit7,9
              Einrichtungen7,9
              Lage8,3
              Zimmerkomfort und Qualität7,9
              Service7,8
              Preis-Leistung7,8
              Bereitgestellt von geprüften Gästen von Agoda
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              Es werden 73 verifizierte Bewertungen angezeigt
              1234
              7,6
              Daniel aus Deutschland
              Familie mit älteren Kindern
              Deluxe
              Buchte 2 Übernachtungen im Januar 2016
              Kurzaufenthalt für Yala”
              Für einen kurzen Aufenthalt zum Besuch des Yala NationalPark geeignet
              Bewertet am 31 Januar 2016
              Fanden Sie diese Bewertung hilfreich?|
              10,0
              Joerg aus Deutschland
              Zu zweit unterwegs
              Deluxe
              Buchte 2 Übernachtungen im Januar 2016
              Wunderbares Hotel an den Reisfeldern”
              Empfang und Freundlichkeit der Mitarbeiter, Moderne Zimmer und Pool mit Blick auf die Reisfelder
              Der Empfang in der schönen Lobby mit Drinks und kalten Tüchern war wunderbar. Das Hotel ist sehr schön und modern um einen Teich gestaltet. Ebenso die Zimmer, alle mit Blick auf die Reisfelder. Am und im Pool mit Blick auf die Reisfelder kann man wunderbar entspannen. Ausflüge in den Nationalpark und ein Taxi zur Weiterfahrt wurde von den Mitarbeitern organisiert. Das Früstücksbuffet ist zwar relativ überschaubar, die Qualität aber hervorragend, und wieder der Blick von der Terrasse in die Reisfelder. Alles in allem ein hervorragendes Hotel.
              Bewertet am 04 Januar 2016
              Fanden Sie diese Bewertung hilfreich?|
              8,3
              josef aus Deutschland
              Zu zweit unterwegs
              Buchte 2 Übernachtungen im Januar 2015
              komfort am nationalpark”
              atmosphäre,landschaft.modernität
              ideales komforthotel zum entspannen nach der safari
              Bewertet am 08 Februar 2015
              Fanden Sie diese Bewertung hilfreich?|
              4,7
              Erwin aus Deutschland
              Zu zweit unterwegs
              Deluxe
              Buchte 2 Übernachtungen im März 2014
              Ungeschultes Personal”
              Pool, Nähe zum Yala NP
              Schöner Pool, Preis/Leistung grenzwertig, Personal ungeschult und unsicher, kaum ein Lächeln. Zimmer gut, leider bei Standardzimmern kein Tisch und keine Stühle auf dem Balkon. Enten und Gänse im Garten, deshalb Sauberkeit der Liegen verbesserungswürdig.
              Bewertet am 14 März 2014
              Fanden Sie diese Bewertung hilfreich?|
              7,2
              Visahan aus Sri Lanka
              Zu zweit unterwegs
              Deluxe
              Buchte 1 Übernachtung im Januar 2018
              Rooms at Old wing”
              I was given room 221 at the old wing. I booked for a double room with a double bed. But I was offered a 3 bed room. The room was clean. But, first impression given by the male receptionist was not friendly or welcoming. I was asked to wait for some time. But when I objected they gave the room straight away. The room window could not be locked. The air conditioner worked but the temperature could not be controlled. Airconditioner made us feel very cold and we have to switch it off and sleep with the windows open. Obviously we were bitten by many mosquitoes. Beds had only bed sheets, there is nothing to cover you if you felt cold. The free wifi connection was extremely slow. The hotel should not have accepted the bookings if they cannot give a descent room. The room shown in the pictures are in the new wing and the room offered to me was different.
              Bewertet am 31 Januar 2018
              Eine Person fand diese Bewertung hilfreich. Und Sie?|
              8,4
              Nalin aus Sri Lanka
              Familie mit Kleinkindern
              Deluxe
              Buchte 1 Übernachtung im Januar 2018
              Nice Location”
              Hotel Rooms are facing and sourranded by a very natural soothing green environment. Very friendly staff.
              Bewertet am 08 Januar 2018
              Fanden Sie diese Bewertung hilfreich?|
              7,2
              Mohammed aus Vereinigtes Königreich
              Zu zweit unterwegs
              Deluxe
              Buchte 1 Übernachtung im April 2017
              Nice aspect hotel, impersonal service”
              Stayed here while visiting Yala National Park. The hotel is lovely, great rooms and nice aspect view overlooking the paddy fields. Unfortunately the service was impersonal which let the experience down.
              Bewertet am 28 Dezember 2017
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              10,0
              Zhi aus Hong Kong
              Zu zweit unterwegs
              Deluxe
              Buchte 1 Übernachtung im Dezember 2017
              Great facility and room, definitely value for money”
              This is best stay I have in Sri Lanka (I choose hotels 80-110 USD per night there).
              Bewertet am 27 Dezember 2017
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              9,6
              Kavinga aus Sri Lanka
              Familie mit Kleinkindern
              Deluxe
              Buchte 1 Übernachtung im November 2017
              Very hospitality place”
              Very good staff even in security peoples also. Tasty foods Confatable room Clean places . Lovly and clean environment Always smiling staff Wow...its a great place THANK YOU VERY MUCH KITHALA RESORT
              Bewertet am 18 Dezember 2017
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              9,6
              Lahiru aus Sri Lanka
              Gruppe
              Deluxe
              Buchte 1 Übernachtung im November 2017
              Calm stay good value for money ”
              It was a absolutely good place for calm stay, good relaxing environment. Not much varieties for lunch but good dinner and breakfast. Medium size pool with nice surroundings. Friendly & helpful staff.
              Bewertet am 13 November 2017
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              3,6
              Kajanga aus Sri Lanka
              Familie mit Kleinkindern
              Deluxe
              Buchte 1 Übernachtung im August 2017
              Awful for independent travellers”
              First, Agoda should be aware that this property has hidden charges for chauffeurs or drivers accompanying guests. This charge of Rs 1500 was demanded at check-in. Further, we were told that this charge applies only to online bookings. After agreeing to pay this unexpected fee our chauffeur was kept waiting for 1 hour after which point they said that they couldn't accomdate him because they were apparently full. How can the chauffers accomodation be available when we agree to pay the fee and be mysteriously unavailable after 1 hour? I had to demand a meeting with the Manager to get them to sort this out - at a cost to us to provide a roof for the night for the chauffeur. A property calling themselves a 'resort' in countries that require chauffeurs as part of travel should have alternatives in place if they know they are overbooked. The staff at the front office were pitiful, perhaps because they get so badly remunerated. How many 'resorts' in this world do you know where the most visible item at the checkin counter is a massive staff tip box? This in a 'resort' that already has a 10% service charge on the whole bill. As a seasoned global traveller I have only seen such tip boxes at budget properties who do not levy a service charge. Room 106 which we were allocated had human hair on the bathroom floor. The shower area was dripping wet. It looked as if they had forgotten to clean it. We observed these as soon as we checked in and informed the guest relations person who took us to the room. However, it was never attended to during our entire stay. Avoid this property if you are an independent traveller. There are some terrific properties with far superior service and value for money in the neighbourhood.
              Bewertet am 13 August 2017
              2 Personen fanden diese Bewertung hilfreich. Und Sie?|
              7,2
              Manoj aus Sri Lanka
              Familie mit Kleinkindern
              Deluxe
              Buchte 1 Übernachtung im Juli 2017
              Scenic Place”
              Scenic location but bit small though. Overall satisfied. Recommended for anyone.
              Bewertet am 01 August 2017
              Eine Person fand diese Bewertung hilfreich. Und Sie?|
              6,0
              Celeste aus Australien
              Zu zweit unterwegs
              Deluxe
              Buchte 1 Übernachtung im April 2017
              Beware of Bed Bugs!”
              This was a very nice hotel- however our room was riddled with bed bugs. I would never stay here ever again. The staff were great, the hotel had a lovely ambience and felt very relaxing.
              Bewertet am 13 Juli 2017
              2 Personen fanden diese Bewertung hilfreich. Und Sie?|
              9,2
              carlton aus Kanada
              Familie mit Kleinkindern
              Deluxe
              Buchte 2 Übernachtungen im April 2017
              Overall it was a good stay... ”
              We had a marvelous stay at Kithala Resort, Yala, Sri Lanka. Wonderful staff, extremely friendly, provided us with very good service. We were always made sure of how the service was, whether it was pleasing and anything that the staff could offer to make our stay memorable. We must recommend the senior server (Bandhusena – as far as we can remember his name) who provided us with and outstanding service by his energy, smile and warm hand of service. It was extremely warm the time we visited Sri Lanka and we preferred staying in the pool for long hours. The hotel manager was very kind. Even with the set times given for the pool, they let us stay there for longer and served us with hot and cold beverages to the pool. The food that was served was enticing and were served at the means of us. The room was comfortable with good quality room service provided. We had a peaceful and joyful stay!!! Until next time….
              Bewertet am 04 Juli 2017
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              4,8
              Dinesh aus Sri Lanka
              Gruppe
              Deluxe
              Buchte 1 Übernachtung im April 2017
              Never ever”
              Checking in/out was fast and the all the staff was friendly. Disappointment started when we walking through the hallway to the rooms because of the urine smell in the public washrooms then we enter the rooms here comes the fun part first it smells like the old crapy house then I opened the washroom and you can smell the gully like the spoil water sitting for too long then I informed the front desk it took few hours to get someone in to check the problem due to full house...they have tried few things but nothing work out so we endup not using the washroom luckily our group had a another room so we all shared it that it's not quit bad as the our one but still have little bit of smell and all the towels in there looks like didn't wash so we went to city and bought some towels.meals wasn't that bad but could have been better there's not much of the choices specially in the lunch and bfast buffet compared to the other hotels.rooms not nicer like that shows on website.i never recommend
              Bewertet am 18 April 2017
              2 Personen fanden diese Bewertung hilfreich. Und Sie?|
              7,6
              Michael aus Philippinen
              Familie mit Kleinkindern
              Deluxe
              Buchte 2 Übernachtungen im April 2017
              Comfortable room and nice staff”
              Room is comfortable, nice and friendly staff. Restaurant food is ok, but too many flies.
              Bewertet am 11 April 2017
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              4,8
              Anton aus Sri Lanka
              Zu zweit unterwegs
              Deluxe
              Buchte 1 Übernachtung im Februar 2017
              Akzeptabel”
              The room we were provided with had a disgusting bathroom. The shower was rusty and old and so were the knobs and taps. The shower glass walls were absolutely filthy and looked like it hasn't been cleaned in months. I immediately requested a different room. They provided a better room however it was still pretty dirty. There was also a massive dead bug on the telephone in the room, I had to ask them to send someone to clean it. Room attendants should have noticed the massive black dead bug on the beige telephone in the first place, I shouldn't have to ask them to clean it. The only saving grace was the pool which we enjoyed very much. However, I probably wouldn't go back. The hotel overall was dated and needed a lot of upgrading.
              Bewertet am 06 März 2017
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              6,4
              LIN aus China
              Familie mit älteren Kindern
              Deluxe
              Buchte 1 Übernachtung im Februar 2017
              Facilities fine; room cleanness needs to be improved ”
              The hotel facilities are not bad, rooms open to the paddy field, big pool right at the centre of the courtyard. But cleanness was a concern. I'm not 100% sure the bedsheets and pillow cases are new since I saw some stains under the yellow room light and the pillow cases were wrinkled before anyone touch it. Meals are very expensive. Takeaway breakfast consisting of a simple sandwich, an orange, a boxed drink and a bottled water was sold at LKR 950 (USD 6.5). Staff are quite friendly but their English is at times not good enough to serve international tourists.
              Bewertet am 10 Februar 2017
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              7,2
              Haosen aus China
              Allein unterwegs
              Deluxe
              Buchte 1 Übernachtung im Februar 2017
              A GOOD PLACE”
              good facilities with beautiful view. but the staff were not good at serve. almost everybody had a mark of " i want to earn your money' on their face. anyway, not bad.
              Bewertet am 09 Februar 2017
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              9,2
              Hannah aus Australien
              Zu zweit unterwegs
              Deluxe
              Buchte 2 Übernachtungen im Dezember 2016
              Excellent staff!”
              We stayed the night here after a major mix up with our booked accommodation. The staff were so helpful and attentive, and turned a frustrating experience around with their excellent service and determination to give us an enjoyable stay. The food was excellent - we ate like kings.
              Bewertet am 04 Januar 2017
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              1234
              Nicht verpassen: diese Unterkunft ist sehr beliebt!

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