Novotel Makassar Grand Shayla Hotel
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Superior Doppel
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Empfangshalle
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Unterkunft von innen
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Unterkunft von innen
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AUF DER KARTE
Lage
Fantastisch
8,5
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Novotel Makassar Grand Shayla Hotel

Sie haben eine Frage zum Novotel Makassar Grand Shayla Hotel?
Fantastisch
basierend auf 210 BewertungenSchauen Sie sich die Meinungen an
8,2
Wird von 91 % an Freunde empfohlen
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  • 870 m bis zum Strand

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  • Klimaanlage

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Verfügbare Zimmer
8,7
Fantastisch
Zimmerkomfort & Qualität
Superior Doppel (Superior Double)
...
  • Aussicht: Stadtblick
  • 28 m²/301 ft²
  • 1 Queensize-Bett
Daten wählen zur Preisanzeige
Deluxe Zimmer (Deluxe Room)
...
  • 30 m²/323 ft²
  • Dusche
  • 1 Doppelbett
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Executive Zimmer (Executive Room)
...
  • Aussicht: Ozeanblick
  • 31 m²/334 ft²
  • 1 Queensize-Bett
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Erstklassiges Zweibett (Premiere Twin)
...
  • Aussicht: Ozeanblick
  • 28 m²/301 ft²
  • 1 Einzelbett
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Superior Zweibett (Superior Twin)
...
  • Aussicht: Stadtblick
  • 28 m²/301 ft²
  • 2 Einzelbetten
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Deluxe Zimmer 2 Einzelbetten (Deluxe Room 2 Single Beds)
...
  • 30 m²/323 ft²
  • Dusche
  • 2 Einzelbetten
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Sie haben eine Frage zum Novotel Makassar Grand Shayla Hotel?

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Verifizierte Bewertungen von Reisenden

Agoda Bewertungen (210)Booking.com Bewertungen (140)
Filtern nach Reisetyp:
Zustand/Sauberkeit8,4
Einrichtungen8,0
Lage8,5
Zimmerkomfort und Qualität8,7
Service8,0
Preis-Leistung8,2
Bereitgestellt von geprüften Gästen von Agoda
Kommentare filtern nach:
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Русский
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Superior Doppel
Superior Zweibett
Deluxe Zimmer
Deluxe Zimmer 2 Einzelbetten
Sortieren nach
134 Kommentare von garantiert echten Gästen
12345
10,0
Olyvia aus Indonesien
Zu zweit unterwegs
Superior Zweibett
Buchte 3 Übernachtungen im März 2018
Bersih”
Lokasi strategis
Bewertet am 30 März 2018
8,8
iskandarinata aus Indonesien
Familie mit älteren Kindern
Superior Zweibett
Buchte 1 Übernachtung im Januar 2018
Fantastisch”
please improve your staff hospitality
Bewertet am 09 Februar 2018
Dear Iskandarinata, Thank you for taking the time to sent your kind score rating of Novotel Makassar Grand Shayla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However reviewing your feedback, may i know in deeply what is your detail dissatisfaction experience during your stay, than i can make accurate action to fix the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager
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Novotel Makassar Grand Shayla Hotel
7,6
David aus Australien
Geschäftlich unterwegs
Superior Zweibett
Buchte 1 Übernachtung im Oktober 2017
DJP Makassar”
Good corporate hotel
Bewertet am 05 Januar 2018
Dear David, Thank you for your stay at Novotel Makassar, on behalf of team i would like to thank you for your kind score rating, really appreciate. Convince that these feedback will encourage all team to continuing and maintain the level of service. Again, thank you for your sharing and we wish to welcoming you back in the near future. Sincerely, Front Office Manager
Beantwortet am 30 Januar 2018
Novotel Makassar Grand Shayla Hotel
8,0
David aus Australien
Geschäftlich unterwegs
Superior Doppel
Buchte 2 Übernachtungen im November 2017
DJP Makassar”
Quality as expected
Bewertet am 05 Januar 2018
Dear David, Thank you for your stay at Novotel Makassar, on behalf of team i would like to thank you for the kind score rating, really appreciate. Convince that these feedback will encourage all team to continuing and maintain the level of service. Again, thank you for your sharing and we wish to welcoming you back in the near future. Sincerely, Front Office Manager
Beantwortet am 30 Januar 2018
Novotel Makassar Grand Shayla Hotel
7,2
Thiris aus Singapur
Zu zweit unterwegs
Superior Doppel
Buchte 1 Übernachtung im Dezember 2017
Nice New Hotel”
NA
Bewertet am 03 Januar 2018
Dear Thiris, Thank you for taking the time to sent us your kind score regarding your experience at the Novotel Makassar Grand Shayla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However reviewing your feedback score, may i know in deeply what is your dissatisfaction experience during your stay, than i can make accurate action to fix the problem. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager
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Novotel Makassar Grand Shayla Hotel
7,6
Rizkia aus Indonesien
Familie mit Kleinkindern
Superior Doppel
Buchte 3 Übernachtungen im August 2017
Sehr gut”
I already stated that I requested for a non smoking room since I was travel with an infant yet they gave me a smoking room when I checked in which no wonder that the overall room was smell like a heavily smoker stayed there for days before. The front office staff couldn't accommodate us well, but the overall stay was good.
Bewertet am 07 Dezember 2017
Dear Rizkia, Thank you for taking timr to tell us about yout experience at Novotel Makassar. Please accept our sincere apologize for inconvience due to we could not accomodate your non smoking room request for that day. We appreciate your sharing concern, and we hope to welcome you again in Novotel Makassar with better experience that your last visit. Sincerely, Front Office Manager
Beantwortet am 31 Dezember 2017
Novotel Makassar Grand Shayla Hotel
8,0
Indrawati aus Indonesien
Zu zweit unterwegs
Deluxe Zimmer 2 Einzelbetten
Buchte 1 Übernachtung im November 2017
Location and price”
the location is in middle of Makassar city, close to everywhere. the hotel still consider new and so the facilities still okay. price is reasonable and i like the environment.
Bewertet am 14 November 2017
Dear Indrawati, Thank you for your stay at Novotel Makassar, on behalf of team i would like to thank you for kind review of Novotel Makassar, really appreciate. I was delighted that your enjoyed our location and all facilities, convince that these feedback will encourage all team to continuing and maintain the level of service. Again, thank you for your sharing and we wish to welcoming you back in the near future. Sincerely, Front Office Manager
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Novotel Makassar Grand Shayla Hotel
10,0
Astranivari aus Indonesien
Geschäftlich unterwegs
Superior Doppel
Buchte 2 Übernachtungen im November 2017
Good for business stay”
I stayed for business trip and the location is very strategic. will definitely stay here again
Bewertet am 13 November 2017
Dear Astranivari, Thank you for your stay at Novotel Makassar, on behalf of team i would like to thank you for the full score and great comment, really appreciate.I was delighted to read that you enjoyed your stay with us, it is our priority to maintain quality of service at all level. Again thank you and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager
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Novotel Makassar Grand Shayla Hotel
10,0
Astranivari aus Indonesien
Allein unterwegs
Superior Doppel
Buchte 2 Übernachtungen im November 2017
Will be staying here again”
I love staying here, staffs are pleasant and very helpful.
Bewertet am 13 November 2017
Dear Astranivari, Thank you for your stay at Novotel Makassar, on behalf of team i would like to thank you for the full score and great comment, really appreciate.I was delighted to read that you enjoyed your stay with us and enjoyed our staff friendliness, it is our priority to maintain quality of service at all level. Thank you for your sharing and we wish to welcoming you back in the near future Sincerely, Front Office Manager Front Office Manager
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Novotel Makassar Grand Shayla Hotel
8,4
Miranti aus Indonesien
Familie mit älteren Kindern
Deluxe Zimmer
Buchte 3 Übernachtungen im Oktober 2017
Fantastisch”
Yes, I and my daughter enjoyed our stay. The food, nice and helpful staffs, good coffee at the lobby, spacious room. Small things bothering us were : elevator always warm and we have to ask for towels. Even upon our arrival, there was no towel.
Bewertet am 03 November 2017
Dear Miranti, Thank you for taking the time to tell us about your experience at the Novotel Makassar Grand Shayla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager
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Novotel Makassar Grand Shayla Hotel
12345
Nicht verpassen: diese Unterkunft ist sehr beliebt!

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