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Spring Palace Resort Hotel

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basierend auf 73 BewertungenSchauen Sie sich die Meinungen an
8,5
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Verfügbare Zimmer
Kingsizebett Deluxe mit Poolblick (Deluxe King Pool View)
...
  • Aussicht: Poolblick
  • 45 m²/484 ft²
  • 1 Kingsize-Bett
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Deluxe Zweibettzimmer - 2 Doppelbetten (Deluxe Twin - 2 Double Beds)
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  • Aussicht: Parkblick
  • 45 m²/484 ft²
  • 2 Doppelbetten
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Super Deluxe Kingsize-Bett-Zimmer (Super Deluxe King Room)
...
  • Aussicht: Poolblick
  • 45 m²/484 ft²
  • 1 Kingsize-Bett
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Deluxe 2-Bett mit Poolblick (Deluxe Twin Pool View)
...
  • Aussicht: Poolblick
  • 45 m²/484 ft²
  • 2 Doppelbetten
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Deluxe King Size Bett Zimmer (Deluxe King Bed Room)
...
  • Aussicht: Parkblick
  • 43 m²/463 ft²
  • 1 Kingsize-Bett
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Verifizierte Bewertungen von Reisenden

Agoda Bewertungen (73)
7,6
Fantastisch
Filtern nach Reisetyp:
Zustand/Sauberkeit8,9
Einrichtungen8,4
Lage7,6
Zimmerkomfort und Qualität10,0
Service8,9
Preis-Leistung8,8
Bereitgestellt von geprüften Gästen von Agoda
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Kingsizebett Deluxe mit Poolblick
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Es werden 46 verifizierte Bewertungen angezeigt
12345
7,2
Philipp aus Deutschland
Zu zweit unterwegs
Deluxe King Size Bett Zimmer
Buchte 4 Übernachtungen im November 2017
Guter Deal, aber außerhalb von Siem Reap
Zimmer hellhörig wgen dünner Tür. Lage etwas außerhalb, für 2 Dollar in die Stadt fahren. Ungeschultes Personal ist für ein 5 Sterne Hotel nicht würdig. Aber ist eine ganz gute Wahl.
Bewertet am 15 November 2017
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9,2
Aviram aus Indien
Zu zweit unterwegs
Deluxe King Size Bett Zimmer
Buchte 4 Übernachtungen im Dezember 2017
Nice hotel with helpful staff
Stayed here for three nights. Staff are excellent and so was the room. Location is a bit far from the action but larger hotels tend to need more space. Internet connectivity was problematic throughout our stay. Airport transfers were included and prompt, which were welcome. Breakfast was decent (although oriented towards Asian travelers).
Bewertet am 30 Dezember 2017
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8,4
Siew aus Malaysia
Gruppe
Deluxe 2-Bett mit Poolblick
Buchte 4 Übernachtungen im Dezember 2017
Polite staff and clean environment. Free breakfast buffet available for 2 per room.
Nice ambiance. Location is about 10 to 15 mins from Pub Street. Tuk Tuk transport available. The hotel is slightly away from the town area.
Bewertet am 26 Dezember 2017
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9,2
hyung aus Südkorea
Familie mit Kleinkindern
Deluxe King Size Bett Zimmer
Buchte 1 Übernachtung im Dezember 2016
great boutique hotel
recommended
Bewertet am 18 Dezember 2017
Fanden Sie diese Bewertung hilfreich?|
9,6
Jia-Chi aus Taiwan
Gruppe
Deluxe Zweibettzimmer - 2 Doppelbetten
Buchte 2 Übernachtungen im Oktober 2017
Nice mini resort-styled hotel
We had a good time at the hotel. The hotel is not too far from the downtown area (about 10 mins tuktuk). The staffs were very helpful and friendly. I actually accidentally left my wallet in the hotel shop and the staffs immediately kept it safe at the hotel front desk. The room was nice and clean. I would definitely recommend this hotel.
Bewertet am 12 Dezember 2017
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7,6
Ivan aus Singapur
Allein unterwegs
Deluxe King Size Bett Zimmer
Buchte 4 Übernachtungen im November 2017
Good choice
Hotel is located about 3 mins to the town, its really convenient and you don't have to put up with the noise and crowds after dinner. The staff are polite and friendly, we arranged our tours with their help. Its a small/mid sized resort which is perfect for a relaxing time, I would surely recommend Spring Palace over a commercial big hotel.
Bewertet am 23 November 2017
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5,2
Peter aus Australien
Allein unterwegs
Deluxe Zweibettzimmer - 2 Doppelbetten
Buchte 8 Übernachtungen im Oktober 2017
Ausreichend
This was rated as a 5 star resort and I have stayed in better places with lower ratings for far less money. Pool is only average, breakfast doesn't start until 7.00am and is very crowded. I wouldn't stay here again as there are better options available.
Bewertet am 03 November 2017
Dear Peter, Thank so much for spending your valued time to give us the feedback. This is kind of review that we all do not want to see. Regarding to our hotel swimming pool, shape is attractive and most of guests enjoy and always give us the good feedback, as you see all our rooms is face to the pool and around pool is green garden with flower and in the night time the smell from flower is fresh and good smell. We would like to apologize for breakfast as it is the busy month start, so we always have a lot of guests who book the room with our hotel so in the morning if valued guests come to have breakfast the same time, it will be very busy. Best regards, Management team
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Spring Palace Resort Hotel
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9,2
Hung aus Vietnam
Zu zweit unterwegs
Deluxe King Size Bett Zimmer
Buchte 2 Übernachtungen im September 2017
good
good
Bewertet am 26 September 2017
Dear Hung, Thank for spending your valued time to wrote us the feedback. We are happy to hear you like your stay with our hotel. This is the review that we would like to see. We look forward to serve you in the near future. Best regards, Management team
Beantwortet am 29 Oktober 2017
Spring Palace Resort Hotel
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7,6
sally aus Vereinigtes Königreich
Gruppe
Deluxe 2-Bett mit Poolblick
Buchte 2 Übernachtungen im März 2017
Sehr gut
Rooms were good,clean but needed mosquito spray. Breakfast was ok Location good Staff helpful
Bewertet am 25 September 2017
Dear Sally, Thank so much for spending your valued time to share your experience during your stay with our hotel.We are happy to hear you enjoyed your breakfast and our hotel staffs. Regarding to the mosquito spray, we would like to apologize with this issue during your stay with us. During your stay is the rainy season and so little mosquito but we have scheduled the time to spray 1 time a week for the outside area and in the room we have added the good smell which mosquitoes does not like so that issue will not have in the room. Look forward to serve you in the near future again, Best regards, Management team
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Spring Palace Resort Hotel
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6,8
Georgios aus USA
Allein unterwegs
Deluxe King Size Bett Zimmer
Buchte 3 Übernachtungen im August 2017
ROOM THEFT INCIDENT
Unfortunately, had it not been for an awful thing that happened to me in the last day of my stay, I would have written a stellar review for this hotel. Indeed, the hotel reception were really kind, extremely helpful (I booked two tours with them and were both really good). The breakfast was delicious and there was wide selection, there is a nice outdoor pool and the rooms are really luxurious (photos attached). I was really excited, UNTIL the last day where I had $200 (cash) stolen from my room. Unfortunately, I had this money inside a blue necessaire kit well hidden inside my backpack and NOT in a safe box. I would not have imagined that in a four-star hotel, someone will open my backpack and start digging for valuable items. When the security staff checked the feed, I was told by the hotel management that only me and two cleaning ladies entered the room in that 24-hour period... Long story short, the cleaning ladies denied any wrongdoing, police was called but nothing happened. At some point of the interrogation, the gears (from the police officers) started shifting towards guaranteeing that I will pay for my tours (room was pre-paid) rather the solving the incident itself... And this is how constructively I spent my last whole day in Siem Reap... When I returned back home, I emailed both the hotel and the local police station about receiving an update of the status of the investigations (since police had promised they would follow up with me). I haven't received a response from any of these parties (emails attached). The saddest thing is whoever is in this does not realize the longterm effects this has in the hotel's reputation and Siem Reap's tourism industry. Obviously, I will now share my experience whenever I am asked about my Cambodia trip. It was the first time I had my money stolen and I have to say that not only you feel unsafe from the theft itself but also violated when you are treated with disbelief and suspicion... With a quick internet search, I f
Bewertet am 16 September 2017
Dear Guest, We are not surprise to see your review on agoda as what you had blackmail us that you will write bad review if we don't give you a free package tour and service you used with our hotel. On your last day you go to our front desk and complaint that you lost same amount 200$ as you owe us. I had informed you that Internationally , hotel can not pay any responsibility if the money in your pocket or your bag lost because we don't control your money on what amount you brought in or spending. For a better secure we have provided every room with room safe but you don't use it. You Went to tourism police and you have understood the explanation then agreed to pay to us , the first time you told us that you run out of money but later on you have. I heard you also made the same problem in Vietnam. Please have a peaceful mind and we wish you good luck and good health. Thank you
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Spring Palace Resort Hotel
6 Personen fanden diese Bewertung hilfreich. Und Sie?|
12345
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    • Dank eines Sofort-Gutscheins ist der Preis soeben gefallen!
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