Suria Hot Spring Resort Bentong

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6,8
Wird von 81 % an Freunde empfohlen
Suria Hot Spring Resort Bentong
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6,4Lage
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  • Thermalbad

  • Klimaanlage

  • Tägliche Reinigung

  • Garten

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Verfügbare Zimmer
Deluxe Vierbettzimmer mit Gartenblick (Deluxe Garden View Quadruple Room)
...
  • Aussicht: Gartenblick
  • 20 m²/215 ft²
  • 2 Doppelbetten
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Deluxe Dreibett Poolblick (Deluxe Triple Pool View)
...
  • Aussicht: Poolblick
  • 10 m²/108 ft²
  • 3 Einzelbetten
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Whirlpool Villa (jacuzzi villa)
...
  • Aussicht: Poolblick
  • 50 m²/538 ft²
  • 1 Doppelbett
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Deluxe Vierbettzimmer mit Poolblick (Deluxe Pool View Quadruple Room)
...
  • 20 m²/215 ft²
  • 2 Doppelbetten
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Deluxe Dreibett mit Gartenblick (Deluxe Garden View Triple)
...
  • Dusche
  • 3 Einzelbetten
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Ankündigungen

In Malaysia gilt seit dem 1. September 2017 eine Tourismusabgabe von MYR 10 pro Zimmer und Nacht. Diese betrifft alle Personen ohne festen Wohnsitz in Malaysia. Beachten Sie, dass diese Tourismusabgabe im Zimmerpreis nicht enthalten ist und beim Check-out direkt in der Unterkunft bezahlt werden muss.

Verifizierte Bewertungen von Reisenden

Agoda Bewertungen (705)
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Zustand/Sauberkeit6,6
Einrichtungen6,7
Lage6,4
Zimmerkomfort und Qualität6,9
Service7,2
Preis-Leistung7,2
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Es werden 421 verifizierte Bewertungen angezeigt
12345
6,4
Halimah aus Malaysia
Zu zweit unterwegs
Whirlpool Villa
Buchte 1 Übernachtung im Dezember 2016
Gut
Das wasser ist sehr gesund und eine gute Atmosphäre
Bewertet am 09 Dezember 2016
Dear Halimah, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are pleased that we are able to make your holiday a memorable success. It makes all our hard work and team effort worthwhile and sincere thank you on your kind words. We are looking forward to your next visit. Best regards, Guest Service Executive
Beantwortet am 25 Dezember 2017
Suria Hot Spring Resort Bentong
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6,4
Zulfahmi aus Malaysia
Familie mit Kleinkindern
Buchte 1 Übernachtung im Februar 2018
Happy holiday
Bigger pool.
Bewertet am 13 Februar 2018
Dear Zulfahmi, Thank you for taking the time to write us a review and for your positive comments and compliments. We are delighted to hear of your wonderful experience with us and how the facilities and comforts provided met your expectations. On behalf of the eRYAbySURIA Hot Spring Bentong team, we would like to express our gratitude for your feedback and compliments. We hope to see you again soon! Kind regards.
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Suria Hot Spring Resort Bentong
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8,4
Tini aus Singapur
Zu zweit unterwegs
Whirlpool Villa
Buchte 1 Übernachtung im Januar 2018
BEAUTIFUL RESORT!
The resort is beautiful! The hot spring pool was clear n clean. We book the suite. Did get to soak in the jacuzzi as we found a unique cockroach in it..hehe..I guess it came from the outdoor as the pool is located out of the unit with open roof but the jacuzzi was clean though. Room was fine its just that the room need to look into maintenance. We stayed for one night so it wasn't a big issue. Breakfast was simple. Just don't put high expectation and u'll be fine.
Bewertet am 11 Februar 2018
Dear Tini, Thank you for taking time to share your feedback as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. Our team members truly appreciate your kind words and it was a pleasure to have you with us but we sincerely do apologize with regards to the issues and inconvenience that you mentioned. Please be assured that we are continuously implementing preventive maintenance program for our room. All the comments that you raised has been taken into account and addressed by our team. We hope to welcome you back on another occasion and to give us a chance to serve you better. Regards.
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Suria Hot Spring Resort Bentong
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9,6
jothibos aus Malaysia
Familie mit Kleinkindern
Whirlpool Villa
Buchte 1 Übernachtung im Januar 2018
It was pleasant stay with family. Enjoyed the facility and value for money..
Have to improve the quality of jacuzzi and hot spring water not supplied properly to jacuzzi. Cleaning of jacuzzi is also to be improved.
Bewertet am 05 Februar 2018
Dear Jothibos, Thank you for taking time to share your feedback as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. Our team members truly appreciate your kind words and it was a pleasure to have you with us but we sincerely do apologize with regards to the issues and inconvenience that you mentioned. Please be assured that we are continuously implementing preventive maintenance program for our room. Comments on cleanliness has been taken into account and addressed by our team. We hope to welcome you back on another occasion and to give us a chance to serve you better. Regards.
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Suria Hot Spring Resort Bentong
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6,4
Norzlinda aus Malaysia
Familie mit Kleinkindern
Deluxe Dreibett Poolblick
Buchte 1 Übernachtung im Februar 2018
Value for money
Food is cheap and delicious. Breakfast spread is enough. Overall value for money. We love the 24hour hot spring pool, very refreshing. Room furniture a bit old and smelly, as well as the towels and bedsheet, this should be improved for future visitors.
Bewertet am 05 Februar 2018
Dear Norzlinda, Thank you for taking time to share your feedback as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. Our team members truly appreciate your kind words and it was a pleasure to have you with us but we sincerely do apologize with regards to the issues and inconvenience that you mentioned. Please be informed that we are currently and continuously doing audits on our room condition. We hope we will have another chance to welcome you back to our resort one day. Regards.
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Suria Hot Spring Resort Bentong
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7,2
ALIF aus Malaysia
Familie mit Kleinkindern
Deluxe Dreibett mit Gartenblick
Buchte 1 Übernachtung im Februar 2018
Cheao villa with built in warm water jacuzzi
stayed in jacuzzi villa for 1 night.Cheap price during weekdays.villa is for 4 ppl with breakfast.1 king bed with 1 sofa bed and very spacious.No kitchenette.suitable for family with young kids or baby.
Bewertet am 04 Februar 2018
Dear Alif, Thank you for taking the time to review your stay at eRYAbySURIA Hot Spring Bentong. It is always a pleasure to hear that our guests had an enjoyable stay with us. We are delighted that our services and facilities met your every expectation. We take pride and are grateful for your positive feedback. We hope that you will return for another stay with us soon. Best regards, eRYAbySURIA Hot Spring Bentong
Beantwortet am 05 Februar 2018
Suria Hot Spring Resort Bentong
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5,6
Nasuhah aus Malaysia
Gruppe
Deluxe Vierbettzimmer mit Gartenblick
Buchte 1 Übernachtung im Januar 2018
Ausreichend
toilet is dirty.. shower doesn't work properly
Bewertet am 30 Januar 2018
Dear Nasuhah, Thank you for spending your time to write a review of your stay with us. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We are pleased to inform each issue especially on toilet condition and cleanliness has been taken into account and addressed by our team. We will endeavor to ensure that these issues will not repeat itself during your next stay. We hope to welcome you back on another occasion and to give us a chance to serve you better. Kind regards.
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Suria Hot Spring Resort Bentong
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7,6
narayanan aus Malaysia
Familie mit Kleinkindern
Deluxe Vierbettzimmer mit Poolblick
Buchte 1 Übernachtung im Januar 2018
THE FACILITIES IS GOOD
ONLY NEED TO IMPROVED THE CLEANLINESS ON THE ROOM - BED SHEET /PILLOW SHEET
Bewertet am 28 Januar 2018
Dear Mr Narayanan, Thank you for spending your time to write a review of your stay with us. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. Kindly note that we already implement the new procedure to checking all the rooms arrival before guests check in to make sure all the linen are up to standard. We hope that we will have the chance to welcome you again in the future. Kind regards.
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Suria Hot Spring Resort Bentong
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6,0
NAJIAH aus Malaysia
Familie mit Kleinkindern
Deluxe Dreibett mit Gartenblick
Buchte 1 Übernachtung im Januar 2018
Not happy with cleanliness
1. Room was dirty and dusty 2. Aircond was dusty as well 3. Blanket was not changed. Still smells like someone has slept with it before we checked in 4. Basic hotel refreshments i.e. coffee/tea was pathetic 5. Free breakfast provided was so-so
Bewertet am 27 Januar 2018
Dear Najiah, Thank you for taking time to share your feedback on Agoda.com as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. We sincerely apologize for all the shortcomings and we are sorry you had felt this way during your stay. We are pleased to inform each issue especially on cleanliness has been taken into account and addressed by our team. Your feedback is extremely valuable to us as it helps us to improve the quality of our service to better meet your needs and we would like to give assurance that such shortcoming will not be repeated. We hope we will have another chance to welcome you back to our resort one day. Kind regards.
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Suria Hot Spring Resort Bentong
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7,2
Norhazlina aus Malaysia
Familie mit Kleinkindern
Deluxe Vierbettzimmer mit Poolblick
Buchte 1 Übernachtung im Dezember 2017
Sehr gut
Overall is Good but please keep up with the cleanliness especially at the pool and changing room...
Bewertet am 24 Januar 2018
Dear Norhazlina, Thank you for the valuable feedback following your stay with us. We continuously strive to enhance our service and are disappointed to hear that your expectations were not met on this occasion. We sincerely do apologize with regards to the issues and inconvenience that you mentioned. We do take serious note of your feedback and shall undertake to upgrade our service. Please be assured that your comments on cleanliness have been taken into account and will be used to continue upgrading our cleanliness level. We do hope we will be given the opportunity to host you again in the future. Warmest regards.
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