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The Reef Coco Beach Resort
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8,0 Sehr gute Lage
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  • Sauna

  • Bar

  • Nachtclub

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Verifizierte Bewertungen von Reisenden

Agoda Bewertungen (3) Bewertungen (330)


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3 Bewertungen
  • Zustand/Sauberkeit 7,3
  • Lage 8,0
  • Zimmerkomfort und Qualität 7,3
  • Service 6,7
  • Preis-Leistung 8,7
1 Bewertungen
  • Zustand/Sauberkeit 10,0
  • Lage 10,0
  • Zimmerkomfort und Qualität 10,0
  • Service 10,0
  • Preis-Leistung 10,0
2 Bewertungen
  • Zustand/Sauberkeit 6,0
  • Lage 7,0
  • Zimmerkomfort und Qualität 6,0
  • Service 5,0
  • Preis-Leistung 8,0
Bereitgestellt von geprüften Gästen von Agoda

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Sarah aus Australien
Buchte 3 Übernachtungen im Mai 2014
Didn't have our fully paid booking.”
Value for money
There is nothing worse than after 35 hours of travel, you arrive at your hotel to be told they do not have your fully paid reservation. I don't know whether to blame Agoda or the hotel, but I felt the hotel could have handled the situation better. After 30 minutes of discussion, they gave us a room after holding an imprint of our credit card. By morning, they had found the reservation and there was no apology. The hotel is most definitely 3 star, I think other reviewers need to remember that. Overall, it's a great 3 star hotel. It's also one of those resorts where people get up super early and put their towels on pool lounges - I think some forget and don't come back all day!
Bewertet am 27 Mai 2014
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todd aus USA
Buchte 3 Übernachtungen im Mai 2013
Nice beach,nice pool,nice room”
I like my stay here because the meal from breakfast until dinner is already included..they have a very nice beach and pool also..
Bewertet am 31 Mai 2013
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Abraham aus Australien
Buchte 4 Übernachtungen im Dezember 2012
All inclusive with limitations, check other places”
on the beach for you to escape
This place has a long way to go for improvement. Arrived and there was no one to help with the bags. Was checked into a room that smelt loike paint, had most lighting not working, the tv not working nor the fan. Ask for a room change and they couldn't do it until the next day. Wasn't compensated for this night. Next day went to reception after a call that there will be a room change. The lady than asked me to go check the other room to see if it was cleaned? Like they couldn't ask the maid? Went to the room and it was fine. Had to go back down and be checked into this room. Baggage was supposably meant to be brought up but communication between reception and the bell boy did not happen. I had to go back down to get my bags. All-inclusive does not include wifi? a safe (which you have to pay $3/day, never payed for a safe in my life, drinks are houselables and the snack bar needs to change its menu as the 5 nights I was there, beef ribs where non-existant. Staff are mostly despondent and need some training customer service. My first night I attempted to ask the reception about possible nice places to go out for a drink and he allowed himself to be disrupted twice by other patron request who would walk up yell out and get their response. He answered the phone three times and engaged in conversation with his colleague yelling from the other room, I regretted bothering asking. Another staff memeber the following day actually spoke to me with sun-glasses on. There were considerable friendly staff at the restaurant and the snack bar though. Never tried the Italian or Mexican restaurant as they seemed to pre-book the place for people which I found unfair as there was no chance for us to get a table since day one. The hotel had an entertaining room which provided shows with dinner, so saw a Michael Jackson tribute show which was funny and on New years they had a great set-up with a Mayan show. The beach was nice but you have security with guns walking by, not very relaxing.
Bewertet am 06 Februar 2013
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