It's closed, Agoda doesn't care”

For over a year it's been closed. Agoda doesn't care or bother to know

Not recommended for family”

unless you're a smoker and travel alone.

Ausreichend”

No house keeper to clean my room. Complained to Reception and changed to new room. With More less the same room rate. I recommend the Bridge Club in the same building

Room 2642 which has no view ”

I ask them for room face to royal palace, they said they finished it. Then they give me room 2642 which half of the room already block with another building. Toilet not clean. Smelly a little. And floor was sticky. The electricity plug behind tv is broken. But other stuffs all good.

It's cheap but the room was so bad”

The toilet flush doesn't work. The bed is hard. And noisy at the night, some of the guest walking and talking loudly at the corridor

Good location”

Value for money, good location and near Nagaworld Casino

Too noisy”

It's easy to hear everything when somebody walk through. Need to go to floor 33-61 to check in. Have small cockroach in the room.

Like the calmness”

If you are the one who like to stay in a cozy and silence place, I'd recommend to stay at here. The room is clean indeed, hope they will maintain the good quality there. But only one minus part which was the receptionist staff seems like not really welcome guests. Hope the hotel management could increase the good service. Thank you!!!

Good Location”

Residence with a Shopping Plaza and Coffee shops. Many chinese shops and chinese staying here

Definitely not recommend ”

When we arrived, after searching to find it, the staff was very unfriendly and unhelpful. The rooms, although very large and had an incredible view, had dirty walls, beer caps in the sink, no toilet paper, cigarette burn marks on the walls above the bed, and smelled of cigarette smoke. When we tried to swim, we were told we could only swim 1 hour and was asked to leave. The pool was nice and clean, we just wish we could have used it more (our children love to swim). After dinner out, we returned to the hotel and noticed an extremely strong smell of cigarette smoke. We asked the hotel staff and he said there wasn't a smell. I asked if there was smoking in the hotel and he said, no smoking here. You could literally see the cigarette smoke in the hallway. I asked again and he just looked at me and said he couldn't smell anything. We were coughing, and he just smiled and said, oh maybe it was another guest. This could be a great place to stay, but between the poor staff, smell of cigarettes and uncleanliness, we cannot recommend or will we return.

Not a good place to stay”

The view from the room is great. Lobby was full of smoking cigarettes. It is for Chinese people to stay look so disgusted lobby...will never go back and stay again!!!

Highly recommended to stay”

I would like to come back again.

Unorganized staff only 1 speaks English out of 4 staff ”

Trying to find the front desk is very challenging because there is No Name or direction arrow to point you to the hidden office on floor 33, and try and find room 60 & 61 because the entrance to these rooms is a glass door that is locked and NO name on it or way to buzz them.. you have to hit the glass door and scream and yell for someone to open it.. ridiculous Took staff 3 rooms to finally get one that everything worked in it..from wifi to drapes closing on windows. The bed was the Worst bed I have ever slept on ever..so hard and uncomfortable & 2 horrible pillows & i had to beg for extra pillows. The house cleaning staff were great and efficient. The restaurants in the complex are very expensive for food especially when a small plate of noodles costs $6.00 USA.. A much bigger and better plate at Aeon mall costs $2.50. The location is ok and $2.00 tuck tuck ride to Aeon mall. The pool was freezing but the steam room was very good . Overall.okplace to stay.Airport to htl. $18. US

the staff so awful within i booked and paid already they still asking me you are not yet paid ”

the staff of this hotel is so bad i book and paid already and they still asking me to wait and said i not yet paid and they request me book 10$ for key this is strange hotel i never met

I went there but they say there is no room for me!!! ”

So I didn’t at there!!!!

Worst hotel ever stayed in cambodia ”

The room shower was leaking to the point that the toilet was flooded and the sink was stuck when requested to change room the new room had cockroaches in it and the fridge was not working.

Akzeptabel”

I was given a wrong room due to guests on the room we booked extended their, we weren't compensated for that. The room smells cigarettes and we didn't get the river side view that we expected. The wifi isn't Working and the tv was in Chinese language ☹️☹️☹️☹️

Good ”

Good

Good Location ”

Near Aeon Mall and monument. Rooms clean and spacious.

You are in Chinatown”

Enter a glass door with "The Bridge Soho", take the lift to level 17 and look for unit #42. They have converted a condo unit to their check in/out counter. Mostly occupied by Chinese. Towels are clean and toiletries are provided. You can see a few security guards outside the building and they are doing their job very well. You will feel safe staying there. There are many 24 hr eateries right across the street but all from China. Most of the shops in The Bridge are not open even though you can see the list of tenants. Very centralised so taking grab tuk tuk everywhere is ey cheap. will definitely stay again.