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Mercure Jakarta Batavia
Privilege room - 1 king size bed - Guestroom, Mercure Jakarta Batavia in Jakarta
a large building with a clock on the front of it, Mercure Jakarta Batavia in Jakarta
a living room with a lot of furniture in it, Mercure Jakarta Batavia in Jakarta
a living room filled with lots of furniture, Mercure Jakarta Batavia in Jakarta
a room with a lot of chairs and a lot of lights, Mercure Jakarta Batavia in Jakarta
Mercure Jakarta Batavia

Removed from saved list

8.8

Excellent

473 reviews

473 reviews

Housekeeping22
Breakfast16
Swimming Pool4
See map
See map

8.5

Excellent

Location rating score

Excellent location
Excellent for walking
Parking
FREE
Walkable places
Kota Intan Bridge

410 m

Wayang Museum

420 m

Fatahillah Square

450 m

Toko Merah

460 m

Jakarta History Museum (Fatahillah Museum)

490 m

Popular landmarks
Museum Bank Indonesia

640 m

Ancol Dreamland

2.6 km

Jakarta Cathedral

4.8 km

National Museum

5.1 km

National Monument (MONAS)

5.2 km

Closest landmarks
Sunda Kelapa Harbour

220 m

Colosseum Club

420 m

Puskesmas Kelurahan Roa Malaka

440 m

Puskesmas Kelurahan Pinangsia

620 m

Museum Bahari

630 m

Mercure Jakarta Batavia

Jl. Kali Besar Barat No.44 - 46., Mangga Dua, Jakarta, Indonesia, 11230 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Mangga Dua part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

750 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.9
Distance to city center6.2 KM
Location rating8.5
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport17.1 km

Rooms available at Mercure Jakarta Batavia

Superior Room with 1 King-Size bed
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Family Room 2 Queen Beds
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Privilege Room with 2 Single Beds
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Garden Terrace Superior Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Superior
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Privilege room - 1 king size bed
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite 1 King bed
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite 1 King
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 60 m²/646 ft²
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 116 m²/1249 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Jakarta Batavia?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Jakarta Batavia?

For those who wish to drive their own cars, Mercure Jakarta Batavia has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Mercure Jakarta Batavia?

Wake up to a great buffet breakfast at Mercure Jakarta Batavia. Adults can enjoy breakfast offered with an additional charge of 164 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Jakarta Batavia?

Mercure Jakarta Batavia features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Mercure Jakarta Batavia?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Mercure Jakarta Batavia?

Mercure Jakarta Batavia does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

See map

Explore the neighborhood

What people love about Mercure Jakarta Batavia

  • 10

    Exceptional
    Cleanliness

    "Room clean, comfy bed, and delicious breakfast."

    Cinthia

    |

    March 16, 2023

  • 10

    Exceptional
    Cleanliness

    "Rooms are clean and updated"

    Navindran

    |

    February 15, 2023

  • 10

    Exceptional
    Location

    "Good place, near old batavia"

    IQBAL

    |

    March 24, 2023

Overall rating:

8.8

Excellent
473 reviews
Cleanliness
9.1
Facilities
8.8
Location
8.5
Read all reviews >
What travelers say they love:
Room was a very good size AC worked perfectly.
Cathal from Ireland
Solo traveler
More about Mercure Jakarta Batavia

More about Mercure Jakarta Batavia

Mercure Jakarta Batavia

Take everything available in Jakarta with a comfort stay at Mercure Jakarta Batavia.
Mercure Jakarta Batavia offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Jakarta even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Mercure Jakarta Batavia guarantee a comfortable stay for all travelers. Some rooms at Mercure Jakarta Batavia are equipped with air conditioning for your convenience. Some rooms at Mercure Jakarta Batavia include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Mercure Jakarta Batavia. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Mercure Jakarta Batavia caters to its guests varied dietary restrictions with cuisine types such as halal available.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Mercure Jakarta Batavia are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Mercure Jakarta Batavia.


Around the property

Mercure Jakarta Batavia provides an excellent base for exploring the sights of Jakarta in-depth. The best way to remember your time in Jakarta is with a nice gift at Grand Indonesia Mall located about 7.0 km away.

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Amenities and facilities

Excellent
Facilities

8.8

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Malaka Restaurant
  • Cuisine: American, Asian, Indonesian
  • Menu: Buffet, A-la-carte

Location

Jl. Kali Besar Barat No.44 - 46., Mangga Dua, Jakarta, Indonesia, 11230
Excellent
Location

8.5

Airports
  • Halim Perdanakusuma International Airport (HLP)
    17.1 km 44 min drive
  • Soekarno-Hatta International Airport (CGK)
    17.3 km 29 min drive
Public transportation
  • Halte Transjakarta Kota
    750 m
  • Jakarta Kota Railway Station
    790 m 11 min walk
Hospital or clinic
  • Puskesmas Kelurahan Roa Malaka
    440 m
Shopping
  • Grand Indonesia Mall
    7.1 km
Convenience store
  • Indomaret
    1.3 km 6 min drive
Cash withdrawal
  • ATM
    150 m 3 min walk

What's nearby

Popular landmarks
  • Jakarta Old Town
    520 m
  • Museum Bank Indonesia
    640 m
  • Ancol Dreamland
    2.6 km
  • Jakarta Cathedral
    4.8 km
  • National Museum
    5.1 km
  • National Monument (MONAS)
    5.2 km
  • Gambir Train Station Building
    5.5 km
  • Grand Indonesia Mall
    7.1 km
  • Istiqlal Mosque
    19.0 km
  • Beautiful Indonesia in Miniature Park
    23.7 km
Nearby landmarks
  • Sunda Kelapa Harbour
    220 m
  • Kota Intan Bridge
    410 m
  • Colosseum Club
    420 m
  • Wayang Museum
    420 m
  • Puskesmas Kelurahan Roa Malaka
    440 m
  • Fatahillah Square
    450 m
  • Toko Merah
    460 m
  • Jakarta History Museum (Fatahillah Museum)
    490 m
  • Watchtower
    510 m
  • Jakarta Old Town
    520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee380000 IDR
  • Distance from city center6.2 KM
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)164 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 376
  • Room voltage220
  • Most recent renovation2019
Parking
  • Daily parking fee0 IDR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Jakarta Batavia from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.8
Location8.5
Service9.1
Value for money8.9
High score for Jakarta
Rating
9+ Exceptional (106)
8-9 Excellent (17)
7-8 Very Good (20)
6-7 Good (1)
<6 Below Expectation (15)
Time of the year
Mar - May (27)
Jun - Aug (26)
Sep - Nov (51)
Dec - Feb (55)

Show reviews that mention 

Showing 159 verified guest comments
12345
9.6
Exceptional
Carolina from United States
Family with young children
Family Room 2 Queen Beds
Stayed 2 nights in April 2022

Exceptional”

The room we stayed in was so big and clean, but need more chairs or sofa bed will be more better since the hotel doesn't have extra bed for more extra people or family members,and the chair inside the room was only one chair others needs to standing or sitting on the bed when we have conversation, the bathroom so clean and new and beautiful but the floor on the shower so slippery,I slipped my self on the floor, if the hotel can put something on it?to prevent people's from falling or get injured other than that everything was 👍 great we really like the stayed in the hotel

Reviewed April 06, 2022

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Dear Carolina, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. We are delighted to learn that you like staying in our hotel. However, please accept our sincerest apologies for the uncomfortable experience that you had. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We all look forward to welcome back soon. Our best regards, Carissa Rhea Front Office Manager.

Responded April 08, 2022
Mercure Jakarta Batavia
10.0
Exceptional
Sari from Indonesia
Solo traveler
Superior Room with 1 King-Size bed
Stayed 2 nights in June 2022

Stay cation recommended ”

The hotel itself is clean and equipped with standard amenities. The staffs are helpful. The traffic around the area is unfortunately slightly jammed during this time.

Reviewed June 21, 2022

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Dear Ms. Sari Thank you for your time to give us some review regarding your stayed at Mercure Jakarta Batavia. We are very glad and very happy that you met the expectation form us. I will shared your value feedback to our team and i am sure this will be come good motivation for us to improved the quality of our service. Once again thank you and i hope will see you again in the future with another experience from us. Best regards Maksum Aksan Damanik Resident Manager

Responded June 24, 2022
Mercure Jakarta Batavia
10.0
Exceptional
Rakhelliana from Indonesia
Solo traveler
Superior
Stayed 1 night in December 2019

Excellent”

Clean is the most thing i need!! And totally i satisfied with this hotel, and i appreciate the staff who is really nice and capalble with many task!! Thanks!!

Reviewed April 21, 2022

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Dear Ms.Rakheliana Thank you for your time to give us some comment regarding your stayed at Mercure Jakarta Batavia. We are very happy and delighted that you mat the expectation with us. I will shared your value comment to the entire team and i am sure this will be come good motivation for us to keep deliver the best service to all of our guest. Once again thank you and we hope can meet you again in the future with another experience from us. Best regards Maksum Aksan Damanik Resident Manager

Responded April 28, 2022
Mercure Jakarta Batavia
10.0
Exceptional
Tomas from Slovakia
Couple
Superior
Stayed 1 night in December 2019

Great value for money”

The quality of room was very high especially at the price we got. Amazing value for money if you want to stay in the old town. No complaints at all.

Reviewed February 20, 2020

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Dear Tomas, Thank you for the review of our hotel! We are glad that you enjoyed your stay. Hope to see you again very soon. Our Best Regards, Carissa Rhea - Front Office Manager.

Responded February 21, 2020
Mercure Jakarta Batavia
10.0
Exceptional
Knut from Norway
Solo traveler
Superior Room with 1 King-Size bed
Stayed 2 nights in June 2022

Four star beauty at a reasonable price”

Somewhat a bit fallen beauty, but generous space and very friendly staff. Located in 'real' Jakarta, fascinating to walk around at nighttime.

Reviewed June 27, 2022

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Dear value customer Thank you for your time to gave us some feedback regarding your stayed at Mercure Jakarta Batavia. We are very delighted that you met the expectation with us. I will shared your value comment to the entire team and i am sure this will be come good motivation for us to keep maintain the quality of our service. Once again thank you and we hope will see you again in the future with another experience from us. Best regards Maksum Aksan Damanik Resident Manager

Responded June 29, 2022
Mercure Jakarta Batavia
10.0
Exceptional
Sarah from Indonesia
Couple
Superior Room with 1 King-Size bed
Stayed 1 night in July 2022

The Room Super Great!”

Honestly, didn't expect too much but this Hotel is so amazing. The pillow might not too fluffy but over all the best

Reviewed July 12, 2022

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Dear Ms.Sarah Thank you for your time to give us some feedback regarding your stayed at Mercure Jakarta Batavia. We are very happy that you met the expectation with us although there was a comment regarding our pillow. We will inform about this to our Housekeeping and management to be follow up and action. I am sure this will be come good motivation for us to continue deliver the best service for all of our guest. Once again thank you and we hope will meet your again in the future with another service from us. Best regards Maksum Aksan Damanik Resident Manager

Responded July 13, 2022
Mercure Jakarta Batavia
9.6
Exceptional
Mark from Australia
Couple
Superior Room with 1 King-Size bed
Stayed 5 nights in September 2019

Top Hotel”

This recently and tastefully renovated hotel 10 minutes walk to the old town of Bavaria was excellent value at $70AUS for a Superior King room.The facilities including pool,gym and spa were as good as anywhere and with helpful,friendly staff made our stay pleasurable.The restaurant provided an extensive a la carte manu and the buffet at $20AUS was a bargain. We will stay here again.

Reviewed September 26, 2019

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Dear Mark, Thank you for choosing our hotel and taking the time to share your review with us. It is indeed our pleasure to know that your stay was an enjoyable one and everything met your expectation. Your compliment will definitely motivate us to strive harder to raise our standards even higher. We look forward to welcoming you again soon. Our Best Regards, Carissa Rhea - Front Office Manager.

Responded October 08, 2019
Mercure Jakarta Batavia
10.0
Exceptional
Rika from Indonesia
Family with young children
Superior Room with 1 King-Size bed
Stayed 1 night in May 2022

Hotel with best price”

Neat and Clean hotel with best price

Reviewed May 18, 2022

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Dear Ms.Rika Thank you for time to give us some review regarding your stayed at Hotel Mercure Jakarta Batavia. We are very happy that you met the expectation with us. I will shared your feedback to the entire time. I am sure this will be come good motivation for us to maintain the quality of our service. One again thank you and i hope will see you again in the future with another experience from us. Best regards. Maksum Aksan Damanik Resident Manager

Responded May 24, 2022
Mercure Jakarta Batavia
10.0
Exceptional
Suwandy from Malaysia
Solo traveler
Superior Room with 1 King-Size bed
Stayed 3 nights in December 2019

Couldn't ask for more”

I would love to come back again whenever i am in town next time.

Reviewed January 03, 2020

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Dear Suwandy, We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our Best Regards, Carissa Rhea - Front Office Manager.

Responded January 08, 2020
Mercure Jakarta Batavia
9.2
Exceptional
Lebong from Indonesia
Family with teens
Family Room 2 Queen Beds
Stayed 1 night in May 2022

best hotel in the area”

outside look might as old as other buildings in the vicinity, reflecting old batavia, but inside it's truly fine 4* hotel with complete facilities one might expect. if i may raise a note, it might be hot water, would be perfect if it can be hotter. staff teams was good, really nice to see them working assuring good stay for guests. some parts of surrounding area is under development, hopefully all can maintain this level of service along with the progress of development.

Reviewed May 22, 2022

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Dear Mr.Lebong Thank you for time to give us some review regarding your stayed at Hotel Mercure Jakarta Batavia. We are very happy that you met the expectation with us. I will shared your feedback to the entire time. I am sure this will be come good motivation for us to maintain the quality of our service. One again thank you and i hope will see you again in the future with another experience from us. Best regards. Maksum Aksan Damanik Resident Manager

Responded May 24, 2022
Mercure Jakarta Batavia
10.0
Exceptional
Syahidan from Indonesia
Family with young children
Superior Room with 1 King-Size bed
Stayed 1 night in April 2021

Exceptional”

Value for money. You will get superb facilities

Reviewed April 05, 2021

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Dear Syahidan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carissa Rhea Front Office Manager

Responded April 12, 2021
Mercure Jakarta Batavia
8.8
Excellent
Elbrus from Turkey
Solo traveler
Superior Room with 1 King-Size bed
Stayed 2 nights in April 2022

Nice”

Stayed 2 nights. 10 minutes close by walk to the old Jakarta and Chinatown. 20 minutes to beaches and shopping malls by car. Rooms were clean, foods in the restaurant were delicious. walls in the rooms are a little bit thin, i hv listened screams of a couple in next room whole night... I hv booked a room including open buffet breakfast but they offered me a continental breakfast. there is 65.000 Rupiah difference between those breakfast menues. I felt like deceived. Hotel did not deduct the amount fm my payment. This is not fair and they hv never mentioned that they do not provide open buffet breakfast during Ramadan.

Reviewed April 18, 2022

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Dear Mr/s Eibrus Thank you for time to give us some comment regarding your last stay at Mercure Jakarta Batavia. Please accept our sincerest apologize about the breakfast and your room. I will shared your comment to our team and management. I am sure this will be good input and motivation for us to improve the quality of our service. Once again thank you and we hope can meet you again in the future with another experience from us. Best regards Maksum Aksan Damanik Resident Manager

Responded April 28, 2022
Mercure Jakarta Batavia
10.0
Exceptional
Wisnubroto from Indonesia
Business traveler
Superior Room with 1 King-Size bed
Stayed 1 night in May 2022

Good place”

Good place to stay

Reviewed May 10, 2022

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Kepada Bapak Wisnubroto yang terhormat Terima kasih sudah memberikan waktu nya untuk memberitahu kami pengalaman nya tinggal di Hotel Mercure Jakarta Batavia. Kami sangat senang sekali bisa memenuhi harapan Bapak. Kami akan sampaikan masukan ini kepada semua tim kami. saya percaya hal ini akan menjadikan motivasi yang baik bagi kami untuk terus meningkatkan mutu pelayanan kami. Sekali lagi terima kasih dan kami berharap dapat bertemu lagi dengan Bapak dilain waktu dalam pelayanan yang jauh lebih baik lagi. Hormat Saya Maksum Aksan Damanik Resident Manager

Responded May 11, 2022
Mercure Jakarta Batavia
10.0
Exceptional
Samuel from Indonesia
Business traveler
Superior Room with 1 King-Size bed
Stayed 3 nights in July 2022

Good”

Good service, good location

Reviewed July 20, 2022

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Dear Mr.Samuel Thank you for your time to gave us some review about your experience at Mercure Jakarta Batavia. We are very happy that you met the expectation with us. I will shared value comment to the entire team. I am sure this will be good motivation for us to keep continue give the best service for all of our guest. Once again thank you and we home will see again in the future with another experience from us. Best regards Maksum Aksan Damanik Resident Manager

Responded July 22, 2022
Mercure Jakarta Batavia
9.2
Exceptional
Maria from Indonesia
Couple
Superior
Stayed 1 night in November 2021

Good place for staycation”

Hotel was clean but make sure if you bought for 2 person book with 2 adult or you got 1 bfast only. I like this hotel because it's classic from outside and inside.

Reviewed December 30, 2021

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Dear Maria, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Batavia. We hope that you you had a pleasant stay and look forward to welcome you back! Our best regards, Carissa Rhea Front Office Manager.

Responded January 17, 2022
Mercure Jakarta Batavia
9.2
Exceptional
Hardy from Indonesia
Business traveler
Superior
Stayed 1 night in September 2019

Perfection!”

A very spacious hotel with professional and friendly service. What you expect more if you have a 4 star hotel with a great price? The hallway to the room reminds me of luxury japanese hotel. I love the variety of menu in their diner. A perfect hotel!

Reviewed September 28, 2019

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Dear Hardy, Thank you for choosing our hotel and taking the time to share your review with us. It is indeed our pleasure to know that your stay was an enjoyable one and everything met your expectation. Your compliment will definitely motivate us to strive harder to raise our standards even higher. We look forward to welcoming you again soon. Our Best Regards, Carissa Rhea - Front Office Manager.

Responded October 08, 2019
Mercure Jakarta Batavia
10.0
Exceptional
Rika from Indonesia
Family with young children
Superior Room with 1 King-Size bed
Stayed 1 night in March 2020

Addicted”

Again and again, will book again

Reviewed March 17, 2020

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Dear Rika, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Carissa Rhea Front Office Manager.

Responded March 20, 2020
Mercure Jakarta Batavia
9.2
Exceptional
Jumpei from Thailand
Solo traveler
Superior
Stayed 1 night in July 2022

Good location”

This hotel location is quite good for going to Kota. It takes just5 minitues by walk. Breakfast, room clearness is also quite good.

Reviewed July 17, 2022

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Dear Value Customer We very much appreciate your comments regarding your stay at the Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maksum Aksan Damanik Resident Manager

Responded July 18, 2022
Mercure Jakarta Batavia
9.6
Exceptional
Egi from Indonesia
Couple
Superior Room with 1 King-Size bed
Stayed 1 night in July 2022

Good place good price”

All so good.

Reviewed July 11, 2022

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Dear Value Customer Thank you for your time to having us some review regarding your stay at Mercure Jakarta Batavia. We are very happy that you met the expectation with us. I will shared your value comment to the entire team. I am sure this will be come good motivation for us to keep continue deliver the best service for all of our guest. Once again thank you and we hope will see you again in the future with another experience from us. Best regards Maksum Aksan Damanik Resident Manager

Responded July 12, 2022
Mercure Jakarta Batavia
9.6
Exceptional
Simon from United Kingdom
Business traveler
Privilege room - 1 king size bed
Stayed 2 nights in September 2019

Great choice”

Recently refurbished. A well kept secret.

Reviewed September 22, 2019

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Dear Simon, Thank you for choosing our hotel during your visit to Jakarta and taking the time to share your review with us. It is indeed our pleasure to know that your stay was enjoyable. Your compliment will definitely motivate us to strive harder to raise our standards even higher. We look forward to welcoming you again soon. Our Best Regards, Carissa Rhea - Front Office Manager.

Responded October 10, 2019
Mercure Jakarta Batavia
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