De Vere Horsley Estate
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Interior view
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Interior view
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Swimming pool
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Ballroom
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6.0 Location score
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6.0Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Bar

  • Garden

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Room choices
Superior Double Room
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  • Nature view
  • 17 m²
  • 1 double bed
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Guestroom Double
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  • Nature view
  • 14 m²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (6)
Booking.com Reviews (1055)

4.0

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Good
based on 6 reviews
  • Cleanliness 7.3
  • Facilities 7.3
  • Location 6.0
  • Room comfort and quality 7.3
  • Service 5.7
  • Value for money 6.3
Good
based on 2 reviews
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 6.0
  • Value for money 6.0
Good
based on 3 reviews
  • Cleanliness 7.3
  • Facilities 8.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 8.0
Review score
based on 1 reviews
  • Cleanliness 6.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 4.0
  • Value for money 2.0
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4.0
Lassi from Finland
Business traveler
Guestroom Double
Stayed 4 nights in March 2017
Unreliable staff”
Book my room via Agoda and fully prepaid it. At check out the receptionist said I have to be more to compensate the fee that Agoda charged from them. Absurd? How can I control what kind of agreements they make with reservation agencies. I didn't accept it, but the hotel charged 60 eur extra from my Visa without asking. Receptionist were stiff and unfriendly. For business travel this kind of unreliable, unpredictable hotel is a no go. I highly recommend using other hotels.
Reviewed April 08, 2017
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6.0
Helen from United Kingdom
Couple
Guestroom Double
Stayed 1 night in July 2016
De Veres Horsley Park”
Finding a De Vere hotel is always a challenge. once there, sign posts for reception etc. not great. Parking was quite a little bit away from the reception. If someone had issues walking, more than I have issues, they would not have been able to do this. Lovely grounds. Amazing views. Tranquil. Very nice venue. Staff proved quite disappointing on check-in - no mention of breakfast/facilities, albeit written with room details, but could have been more amenable, which they wasn't. It felt a bit like they didn't want to be there, so not impressed with this. I stay in De Veres quite a few times and have not found this about the staff on other stays. I also asked for a room not far from reception (as I have issues walking) and was given the first floor (with no lift), so that was an issue for me as well. The rooms were disappointly tiny too and there was no air conditioning, which I found very odd. The room was boiling with only a tiny window, which wasn't even open when we arrived, which considering how hot it was, you would have thought someone would have taken care of this. Also, the menu on the website for bar snacks and dinner, totally different to what was actually available. Again, not impressed with this. There was hardly any choice off this menu. Apart from these things, everything else was smooth. Very beautiful surroundings and very tranquil.
Reviewed August 03, 2016
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9.2
Lindsay from United Kingdom
Couple
Guestroom Double
Stayed 1 night in March 2016
Will stay again”
Enjoyed our stay was a little disappointed we was not in the main towers and that the restaurant is in the management suit, overall staff very attentive, very clean and a lovely stay, will return.
Reviewed March 07, 2016
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9.3
Dave from United Kingdom
Business traveler
Superior Double Room
Stayed 1 night in November 2015
Stayed at hotel”
Bar, resturant, location
Stay was comfortable
Reviewed November 06, 2015
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5.7
Anil from United Kingdom
Couple
Guestroom Double
Stayed 1 night in June 2014
Away day in Surrey on the weekend”
beautiful Location, price, and easy access to the hotel
Room rate was remarkably low considering the De Vere name is synonymous with high end hotels. We eventually figured that this was essentially a hotel for business conferences and rates were low on weekends to keep occupancy levels high Rooms are very compact, Shower is extremely small and the soap tray was fixed in an awkward position where I kept banging my elbow, painfully. Dinner and breakfast meals and selection was less than average. What made the experience worth returning for was the beautiful country house and surroundings. It made us completely forget about all the negative aspects and bearable for one or at most two nights at a very reasonably low room rate.
Reviewed July 30, 2014
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5.0
John from United Kingdom
Family with teens
Guestroom Double
Stayed 1 night in July 2012
In the right place, but at the wrong price”
Location, pool, friendly staff
We booked 2 identical rooms, both without breakfast, but 1 was the last which seemed a great deal too much for a small room which could have been anywhere. Next morning, when we saw the other part of the hotel we were sorry we'd not been staying there; it had far more character. The grounds were beautiful and we were sorry to have only been staying a night and not have the chance to explore or try out the fitness trail. But we did swim twice which was the main point of picking this hotel over others in the area.
Reviewed July 26, 2012
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