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Dear Hotel Madrid
Dear Hotel Madrid
Dear Hotel Madrid
Dear Hotel Madrid
Dear Hotel Madrid
Dear Hotel Madrid
Dear Hotel Madrid
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8.8

Excellent

572 reviews

572 reviews

View28
Breakfast11
Housekeeping11

Top Personal und zentrale Lage

Nadine
- Jun 1, 2021
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Gran Vía 640 m
Royal Palace of Madrid 680 m
Mercado de San Miguel 890 m
Plaza Mayor 910 m
Thyssen-Bornemisza Museum 1.6 km
Prado Museum 1.7 km
Museo Sorolla 2.0 km
Museo Nac. Centro de Arte Reina Sofia 2.2 km
Buen Retiro Park 2.4 km
Santiago Bernabéu Stadium 3.8 km
Nearby landmarks
REYES, CALLE, DE LOS,23 40 m
Minis 40 m
Plaza de España Metro Station 70 m
Cantaro 100 m
Parroquia de Santa Teresa y San Jose Madrid 100 m
A. Méndez 100 m
Pepecar 130 m
Mostenses 150 m
MOSTENSES, PLAZA, DE LOS,6 150 m
CONDE DE TORENO, PLAZA, DEL,1 160 m
Free Wi-Fi

Dear Hotel Madrid

Gran Vía 80, City Center, Madrid, Spain, 28013 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 70 meters to public transportation

  • Airport transfer

  • Located in heart of Madrid

  • Free Wi-Fi in all rooms!

  • Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Madrid every 3 minutes on Agoda.com
Value for money8.5
Distance to city center0,3 KM
Location rating9.4
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.7 km

Rooms available at Dear Hotel Madrid

Exceptional
Room comfort & quality

10

Family
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds and 1 king be...
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Deluxe Triple
...
  • Room size: 20 m²/215 ft²
  • City view
  • 3 single beds
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Premium
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Deluxe
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Suite (2 Adults)
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Suite Single
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Premium Single
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite (3 Adults)
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Triple Room
...
    Enter dates to see prices
    Deluxe Triple Room
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Dear Hotel Madrid have a hot tub?

      Dear Hotel Madrid does not have a hot tub.

      What time is check-in and check-out at Dear Hotel Madrid?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Dear Hotel Madrid?

      Dear Hotel Madrid is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 35 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Dear Hotel Madrid has a car park that's close to the hotel. Parking is available for a fee of 29.50 EUR per day. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange both taxis or car rental.

      Is breakfast offered at Dear Hotel Madrid?

      Start your mornings right, with the continental and buffet breakfast options offered at Dear Hotel Madrid. There's an additional charge of 22 EUR for adults and 13 EUR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Dear Hotel Madrid?

      Dear Hotel Madrid features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

      Can special events be hosted at Dear Hotel Madrid?

      Both indoor and outdoor venues are available to choose for your special gathering. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated.

      Can business events be hosted at Dear Hotel Madrid?

      On-site venues and convenient event services make Dear Hotel Madrid an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the hotel can accommodate you and your guests.

      What is the smoking policy at Dear Hotel Madrid?

      Dear Hotel Madrid does not permit smoking in any of its rooms or indoor areas.

      What is the closest train, metro, or bus station to Dear Hotel Madrid?

      The closest train, metro, or bus station to Dear Hotel Madrid is Plaza de España Metro Station, 60 m away.

      What restaurants are nearby Dear Hotel Madrid?

      Restaurants including Nice To Meet You Madrid, Bajamar and Tapaspana are popular in Dear Hotel Madrid’s neighborhood which is known as City Center.

      What popular shopping places are close to Dear Hotel Madrid?

      Shopping options in Dear Hotel Madrid’s City Center neighborhood include Gran Vía, El Rastro Market and Minis.

      What are popular attractions near Dear Hotel Madrid?

      Guests at Dear Hotel Madrid can easily visit Royal Palace of Madrid, Plaza Mayor and Thyssen-Bornemisza Museum located in the City Center area.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Dear Hotel Madrid

      • 8.8

        Excellent

        "Top Personal und zentrale Lage"

        Nadine

        |

        June 1, 2021

      • 8.8

        Excellent

        "Extrem geschmackvoll, cooler Style,, tolles Gebäudes, superschöne Zimmer, wunderschöne Rooftop Terrasse ."

        Nadine

        |

        June 1, 2021

      • 8.4

        Excellent

        "One of the most striking things about the hotel is it's excellent location on the Gran Vie."

        sarthak

        |

        March 28, 2020

      Property ranking|Compared to 2,592 Madrid properties
      See all rankings
      Room comfort score
      10/10
      Cleanliness score
      9/10
      Value for money score
      8.6/10
      Location score
      9.4/10
      Better than
      99
      %
      of Madrid properties
      Better than
      98
      %
      of Madrid properties
      Better than
      97
      %
      of Madrid properties
      Better than
      97
      %
      of Madrid properties
      Overall rating:

      8.8

      Excellent
      572 reviews
      Cleanliness
      9.0
      Facilities
      8.5
      Location
      9.4
      Read all reviews >
      What travelers say they love:
      Roof top bar was amazing and so was breakfast!
      Anita from Australia
      Couple
      More about Dear Hotel Madrid

      More about Dear Hotel Madrid

      Conveniently located in Madrid, Dear Hotel Madrid is a great base from which to explore this vibrant city. Situated only 0,3 KM from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

      Offering hotel guests superior services and a broad range of amenities, Dear Hotel Madrid is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, wheelchair accessible, laundromat, daily housekeeping.

      Dear Hotel Madrid is home to 162 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, cleaning products, clothes rack, complimentary instant coffee, complimentary tea. The complete list of recreational facilities is available at the hotel, including outdoor pool, solarium. Enjoy unparalleled services and a truly prestigious address at the Dear Hotel Madrid.

      Show more
      Amenities and facilities
      Excellent
      Facilities

      8.5

      Most talked about facilities

      Breakfast

      13 mentions

      Swimming Pool

      13 mentions

      View

      10 mentions

      Housekeeping

      5 mentions

      Languages spoken

      • English
      • French
      • Italian
      • Spanish

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Solarium
      • Swimming pool [outdoor]
      • Tours

      Cleanliness and safety

      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Rooms sanitized between stays
      • Safe dining setup
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Poolside bar
      • Restaurants
      • Room service

      Services and conveniences

      • Concierge
      • Contactless check-in/out
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Invoice provided
      • Ironing service
      • Laundromat
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area

      For the kids

      • Family room

      Access

      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Airport transfer
      • Car park [charges apply]
      • Car park [nearby]
      • Rental car
      • Taxi service

      Sports equipment rental

      • Bicycle rental

      Available in all rooms

      • Air conditioning
      • Alarm clock
      • Free bottled water
      • Hair dryer
      • Heating
      • Non-smoking
      • Soundproofing
      • Wake-up service
      Food and dining
      Breakfast options
      • Buffet
      Location
      Gran Vía 80, City Center, Madrid, Spain, 28013
      Exceptional
      Location

      9.4

      Airports

      • Adolfo Suárez Madrid-Barajas Airport (MAD)
        14.7 km
      • Valladolid Airport (VLL)
        171.5 km

      Public transportation

      • Plaza de España Metro Station
        70 m
      • Santo Domingo Metro Station
        300 m

      Hospital or clinic

      • A. Méndez
        100 m

      Shopping

      • Gran Vía
        640 m

      Cash withdrawal

      • ATM
        10 m
      What's nearby

      Popular landmarks

      • Gran Vía
        640 m
      • Royal Palace of Madrid
        680 m
      • Mercado de San Miguel
        890 m
      • Plaza Mayor
        910 m
      • Thyssen-Bornemisza Museum
        1.6 km
      • Prado Museum
        1.7 km
      • Museo Sorolla
        2.0 km
      • Museo Nac. Centro de Arte Reina Sofia
        2.2 km
      • Buen Retiro Park
        2.4 km
      • Santiago Bernabéu Stadium
        3.8 km

      Nearby landmarks

      • REYES, CALLE, DE LOS,23
        40 m
      • Minis
        40 m
      • Plaza de España Metro Station
        70 m
      • Cantaro
        100 m
      • Parroquia de Santa Teresa y San Jose Madrid
        100 m
      • A. Méndez
        100 m
      • Pepecar
        130 m
      • Mostenses
        150 m
      • MOSTENSES, PLAZA, DE LOS,6
        150 m
      • CONDE DE TORENO, PLAZA, DEL,1
        160 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      Minimum age of guests is: 1 year(s).

      Infant 1-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-12 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-in until23:00
      • Check-out from08:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee35 EUR
      • Distance from city center0,3 KM
      • Travel time to airport (minutes)45

      Extras

      • Breakfast charge (unless included in room price)22 EUR
      • Daily Internet/Wi-Fi fee0 EUR

      The property

      • Non-smoking rooms/floorsYES
      • Number of bars/lounges1
      • Number of floors15
      • Number of restaurants1
      • Number of rooms 162
      • Room voltage220
      • Year property opened2015
      • Most recent renovation2015

      Parking

      • Daily parking fee29.50 EUR
      Property announcements

      When booking for more than 9 people, different policies and additional supplements may apply. Please contact the hotel directly for more information.

      Reviews of Dear Hotel Madrid from real guests

      Provided by verified guests of Agoda
      8.8
      /
      10
      Cleanliness9.0
      Facilities8.5
      Location9.4
      Room comfort and quality10.0
      Service8.8
      Value for money8.5
      High score for Madrid
      Rating
      9+ Exceptional (160)
      8-9 Excellent (35)
      7-8 Very Good (32)
      6-7 Good (8)
      <6 Below Expectation (16)
      Time of the year
      Mar - May (45)
      Jun - Aug (60)
      Sep - Nov (81)
      Dec - Feb (65)
      Don't miss out!Users are booking a place in Madrid every 3 minutes on Agoda.com
      All guests (572)
      All room types
      All languages

      Show reviews that mention 

      Showing 251 verified guest comments
      12345
      10.0
      Exceptional
      RAYMOND from Indonesia
      Solo traveler
      Deluxe
      Stayed 1 night in February 2020

      Fantastic. Thank you for free upgrade!”

      Price is not too expensive compared to what it can offer. Location is excellent really in front of gran via with lots of shopping destinations. The staffs are all friendly. Wifi is very fast. Room is big enough. Bathroom is nice with bathtub. Thank you Dear Madrid to upgrade my room!!! I didn't try hotel facilities though so i can't give rating. The downside is the surrounding can be a bit noisy from the busy street even from 8th floor, not a problem for me but may be for others. And my taxi driver complained it's hard to find the entrance to drop me maybe the hotel sign is too small to see from the road.

      Reviewed February 25, 2020

      See room deals

      8.4
      Excellent
      sarthak from India
      Couple
      Deluxe
      Stayed 4 nights in February 2020

      Highly Recommended 🥳”

      We stayed at the Dear Hotel in Madrid during our honeymoon in February. One of the most striking things about the hotel is it's excellent location on the Gran Vie. With the metro station right in front of the gate connectivity is not a problem at all. Moreover the rooms were excellent and they were thoughtful enough to put a little "happy honeymoon" message. The restaurant is on the terrace which offers a great view of the city. The breakfast buffet was very nice and offered a great variety. The staff are also very helpful and pleasant. We had a great stay here and would strongly recommend it to all travellers in Madrid!

      Reviewed March 28, 2020

      See room deals

      9.6
      Exceptional
      Kayla from Egypt
      Group
      Deluxe
      Stayed 1 night in March 2019

      Lovely Stay in Madrid”

      My mom and I stayed at Dear Hotel and were happy with the hotel staff, rooms and especially the breakfast on the top floor! The food was very fresh and they had many different healthy options. Location of the hotel was excellent as well. Parking in Madrid is a nightmare in general (not to mention expensive), but the hotel is helpful with their valet service.

      Reviewed April 02, 2019

      See room deals

      10.0
      Exceptional
      Vikki from United Kingdom
      Family with young children
      Deluxe
      Stayed 4 nights in June 2018

      Lovely, quiet and great central location ”

      its the only hotel I've ever wanted to go back to! It was reasonably priced, with great customer service (especially by the reception team and concierge). The sky bar has some nice views of Madrid (for what is a central city location) and the private area for guests only was lovely. and although small always had room. Despite being on a major road (with road works) and central location the room was incredibly acoustically insolated, you could believe you were on the edge of town boardering the country. The air con was also very effient and almost silent, something very few hotels can boast about.

      Reviewed June 26, 2018

      See room deals

      9.6
      Exceptional
      Catherine from New Zealand
      Couple
      Deluxe
      Stayed 3 nights in July 2018

      A great boutique hotel”

      We loved the Dear Hotel Madrid. It had clean, comfortable rooms, and the breakfast exceeded expectations. It offered great value for money, and was centrally situated within walking distance of many restaurants and attractions.

      Reviewed September 03, 2018

      See room deals

      10.0
      Exceptional
      Robert
      Couple
      Deluxe
      Stayed 4 nights in September 2019

      Great location hotel, very friendly and happy to help staff”

      Recently stayed for 4 nights at the Dear Hotel, and I can’t recommend this hotel enough. The hotel is in a prime location, with great metro and bus links and walking distance of many other things such as shops restaurants and bars. All the staff were extremely helpful and friendly and were very happy to advise and help with us in terms of getting around and places to see. The rooms were very clean with lots of amenities and the cleaners seem to come round at a decent time so we never felt we need to vacate the room too early. The hotel also has an amazing roof top terrace with a restaurant and bar, that also has a small pool if you just want a lazy day relaxing. However be sure to get up there before the bar is open to the public, as it can get very busy.

      Reviewed September 08, 2019

      See room deals

      10.0
      Exceptional
      Anita from Australia
      Couple
      Deluxe
      Stayed 3 nights in June 2019

      Roof top bar”

      This hotel was modern and spotless. Great location at one end of Gran Via and walking distance to all major attractions in Madrid. Car park underground at Plaza De Espania, concierge will park it for you if you have the City sticker with access to drive around the city. We did not have this so he jumped in the car and showed us where to park. Roof top bar was amazing and so was breakfast! A great modern spread of food in an open airy setting. Helpful reception staff, they gave us great recommendations of places they go to eat ( not the touristy area) they recommended a wonderful area behind the hotel that was full of locals and great food at La Pescaderia

      Reviewed February 02, 2020

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      9.6
      Exceptional
      Mark from Australia
      Couple
      Deluxe
      Stayed 1 night in July 2019

      Excellent location and hotel was absolutions stunning”

      Staff were amazing from the beginning of our stay right to the end. So helpful and super friendly. The hotel itself is location is one of the most amazing part of Madrid so central to everything within the city and a view that is breathtaking in during the day and evening. Would recommend this hotel to everyone looking for a stay in Madrid.

      Reviewed July 09, 2019

      See room deals

      10.0
      Exceptional
      Rene from United States
      Group
      Deluxe
      Stayed 3 nights in November 2019

      A True Gem”

      I absolutely loved this hotel and would definitely stay here again whenever I return to Madrid. The location was perfect for me, because I could take public transportation to and from the Airport (~5 EUR each way) and I could walk between the touristy central area and the more artsy local areas in less than 10 minutes. The hotel itself was beautiful, very clean and chic. Views on the roof were perfect and the room and bathroom were both large, clean and modern. My room came with 2 twin/1 double AND a sofa bed so it easily could have fit 3 people even though we only had 2. Staff were always friendly and helpful. They even let me borrow their iPad when I desperately needed to access a computer and they printed our boarding passes to help us avoid a 50 Euro fee with Ryanair.

      Reviewed November 26, 2019

      See room deals

      9.6
      Exceptional
      Theresa from Canada
      Family with teens
      Deluxe
      Stayed 3 nights in September 2017

      Location Location Location ”

      This hotel is very nicely kept, it's in a great location for walking to the Palace, shopping is right up the street and very helpful staff. The only downfall is the restaurant there, they have some work to do, may need a new chef. Seating is similarly run as Mexico with A' la Cartes. Madrid is a very busy city, tons of tourists, very authentic.

      Reviewed September 29, 2017

      See room deals

      9.2
      Exceptional
      Mohd from Malaysia
      Couple
      Deluxe
      Stayed 3 nights in February 2019

      Located at the best spot”

      Dear Hotel located steps away from Plaza De Espana Metro station. Pls dont get cofused with the address at Grand Via, because if you google Grand Via, you'll be led to 17 minutes walk to the hotel. Pls google Plaza De Espana station & very important. Furthermore Mario is one of the very friendly staffs and wil help you.

      Reviewed February 09, 2019

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      9.6
      Exceptional
      Ying from Hong Kong SAR, China
      Couple
      Deluxe
      Stayed 4 nights in November 2018

      Perfect location, great breakfast with wonderful view”

      Pros 1) perfect location, subway entrance just next to hotel front door; major scenic spots, restaurants and shops are nearby 2) Great, fresh breakfast with 360 wonderful view of Madrid on roof top 3) Fancy designed room with all you needs and comfortable to take rest Cons 1) my room faces construction and redecoration building so I can't open window while the heat is too much for autumn in Spain

      Reviewed November 19, 2018

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      10.0
      Exceptional
      William from United States
      Family with young children
      Deluxe Triple
      Stayed 5 nights in July 2018

      BEAUTIFUL!”

      Dear Hotel was excellent. Everything from the location (literally on the Grand Via and right in front of a metro stop) to the views from the roof was perfect for our trip. We loved our room and the staff. definitely will recommend.

      Reviewed July 31, 2018

      See room deals

      9.0
      Exceptional
      Kirsten from United States
      Solo traveler
      Deluxe Double or Twin Room
      Stayed 1 night in November 2015

      Loved the rooftop terrace!”

      Great rooftop terrace, helpful staff, excellent access to subway at front door.

      My stay was very good, and front desk staff was very helpful. Bed was very comfortable, the rooftop terrace is beautiful, and subway entrance (Plaza Espana station) is just outside the front door. Excellent location on Gran Via -- a very busy popular street in central Madrid. I wish the restaurant had a larger menu for dinner.

      Reviewed November 10, 2015

      See room deals

      9.6
      Exceptional
      David from United Kingdom
      Solo traveler
      Premium
      Stayed 3 nights in December 2019

      Great hotel with stunning rooftop views”

      Hotel is right opposite plaza de españa, which unfortunately is looking quite ugly at the moment due to refurbs, room was large and well appointed. I was here during the winter so couldn't take full advantage of the rooftop bar and small pool, however still a great spot to take in the Madrid skyline.

      Reviewed December 16, 2019

      See room deals

      9.6
      Exceptional
      RUANDHA from Indonesia
      Business traveler
      Double Deluxe
      Stayed 8 nights in December 2019

      Location just a step to Plaza De Espana Metro”

      Dear Hotel, is located in perfect area Gran Via and just a step to Plaza De Espana Metro station and bus halte. So transportation to and from Dear Hotel, is perfect.

      Reviewed December 16, 2019

      See room deals

      10.0
      Exceptional
      Mali from Israel
      Solo traveler
      Deluxe Triple
      Stayed 4 nights in December 2018

      Chic hotel in a great location with a fabulous top roof bar”

      We were 5 girls and booked 2 rooms. The rooms were ready at noon as we arrived, and they even upgraded the 3 girls room and took care of every wish we had. The hotel is located perfectly in the end of Gran-Via right on the metro station on plaza de espana. The bar on the 14th floor has a great view of the city and a delicious meals. The only unfortunate thing was the taxi's rate we booked in advance for 68€ (twice the price we paid on our way back) 30€

      Reviewed December 17, 2018

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      9.2
      Exceptional
      Bora from Singapore
      Solo traveler
      Deluxe
      Stayed 3 nights in May 2017

      I love this hotel!”

      Very good location in the cenral. All amenities are very cute and lovely. I was really enjoyed staying here for 3nights in Madrid. Just only one thing!: the rooftop pool is quite small but the view is awesome ! :) I love it!

      Reviewed May 27, 2017

      See room deals

      9.6
      Exceptional
      Denise from Canada
      Couple
      Deluxe
      Stayed 3 nights in May 2019

      Exceptional”

      Great spot with a very friendly and helpful staff. The location is perfect for enjoying the Gran Via and the Royal District of Madrid. Great views and food in the top floor restaurant.

      Reviewed May 07, 2019

      See room deals

      6.4
      Good
      Shermin from Singapore
      Couple
      Deluxe
      Stayed 1 night in December 2018

      Disappointing”

      I had great expectations of this hotel after reading various good reviews about it. I booked a night at Dear Hotel Madrid due to its good location (very near to the Granvia). Before check-in, I received an online form (similar to an online pre-check-in concierge system) to fill up what kind of facilities I could choose (Shower/Bathtub) and other amenities/facilities for my room - I was impressed by how they have enabled technology to anticipate clients' needs but when I reached, I was solemnly disappointed. I had a long flight and only arrived at 2200 on the hotel, so I was looking forward to soaking in the bathtub that I requested for. Upon checking in, I found that it was a shower set-up instead. It was not as clean as I have hoped for it to be, there were some water/soap stains on the floor, I did not have a good first impression. I then requested to switch my room if possible but they refused. The service felt very superficial too. I did not feel very welcome. Will not return.

      Reviewed January 20, 2019

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      12345
      This is a popular property. Don't miss out!

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