Dear Hotel Madrid

Gran Vía 80, City Center, Madrid, Spain, 28013 - See map
Free Wi-Fi
8.8
Excellent
/10
(566 reviews)See what guests said
View28
Housekeeping11
Breakfast11
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Dear Hotel Madrid

"Dear Hotel, is located in perfect area Gran Via and just a step to Plaza De Espana Metro station and bus halte."

RUANDHA - December 16, 2019

Deluxe  Dear Hotel Madrid
Interior view Dear Hotel Madrid
Interior view Dear Hotel Madrid
See all 49 photos
See map
Popular landmarks
Gran Vía 640 m
Royal Palace of Madrid 680 m
Mercado de San Miguel 890 m
Plaza Mayor 910 m
Thyssen-Bornemisza Museum 1.57 km
Prado Museum 1.74 km
Museo Sorolla 2 km
Museo Nac. Centro de Arte Reina Sofia 2.17 km
Buen Retiro Park 2.4 km
Santiago Bernabéu Stadium 3.8 km
Nearby landmarks
Minis 40 m
Plaza de España Metro Station 70 m
Cantaro 100 m
Parroquia de Santa Teresa y San Jose Madrid 100 m
Pepecar 130 m
Parroquia de San Marcos 170 m
Torre de Madrid 190 m
Plaza de España 190 m
Princesa 210 m
Monumento Cervantes 220 m
9.4

Exceptional

Location rating score

Inside city center
Popular neighborhood
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Solarium
Workout and Leisure
Swimming pool [outdoor]
What guests are saying:Read all 566 reviews
Exceptional comfort
10.0 room quality and comfort
Exceptional cleanliness
9.0 rating for cleanliness
Excellent service
8.8 rating for service
Excellent facilities on premise
8.5 facilities on premise

I absolutely loved this hotel and would definitely stay here again whenever I return to Madrid.

Rene | November 26, 2019

Views on the roof were perfect and the room and bathroom were both large, clean and modern.

Rene | November 26, 2019

The hotel itself was beautiful, very clean and chic.

Rene | November 26, 2019

Staff were always friendly and helpful.

Rene | November 26, 2019

Dear Hotel was excellent.

William | July 31, 2018

  • 70 meters to public transportation

  • Airport transfer

  • Located in heart of Madrid

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Madrid every 26 minutes on Agoda.com
Value for money8.5
Distance to city center0,3 KM
Location rating9.4
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.7 km

Rooms available at Dear Hotel Madrid

10.0
Exceptional
Room comfort & quality
Family
Family
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds and 1 king be...
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Deluxe Triple
Deluxe Triple
...
  • Room size: 20 m²/215 ft²
  • City view
  • 3 single beds
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Premium Single
Premium Single
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Premium
Premium
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
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Suite (2 Adults)
Suite (2 Adults)
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Suite Single
Suite Single
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Suite (3 Adults)
Suite (3 Adults)
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Single Suite  Standard
Single Suite Standard
...
  • Shower
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DOUBLE (TWIN/DOUBLE) FAMILY (2AD + 2CH)
DOUBLE (TWIN/DOUBLE) FAMILY (2AD + 2CH)
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Dear Hotel Madrid?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Dear Hotel Madrid?

Dear Hotel Madrid is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 35 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Dear Hotel Madrid has a car park that's close to the hotel. Parking is available for a fee of 29.50 EUR per day. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Dear Hotel Madrid?

Dear Hotel Madrid does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood

What people love about Dear Hotel Madrid

  • 10.0
    Exceptional
    Location

    "Strategical location next to metro station & near shopping area."

    Rosa

    |

    January 29, 2019

  • 9.6
    Exceptional
    Cleanliness

    "Great location , very clean and wonderful staff ."

    GRAEME

    |

    August 30, 2019

  • 10.0
    Exceptional
    Breakfast

    "Roof top bar was amazing and so was breakfast!"

    Anita

    |

    February 2, 2020

Property ranking|Compared to 4,598 Madrid properties
See all rankings
Cleanliness score
9.1/10
Room comfort score
10.0/10
Review score - United States
9.2/10
Value for money score
8.6/10
Better than
99
%
of Madrid properties
Better than
99
%
of Madrid properties
Better than
99
%
of Madrid properties
Better than
98
%
of Madrid properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.8
Excellent
566 reviews
Cleanliness
9.0
Facilities
8.5
Location
9.4
Read all reviews >
What travelers say they love:
Location is excellent really in front of gran via with lots ...
RAYMOND from Indonesia
Solo traveler
More about Dear Hotel Madrid

More about Dear Hotel Madrid

Conveniently located in Madrid, Dear Hotel Madrid is a great base from which to explore this vibrant city. Situated only 0,3 KM from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Dear Hotel Madrid is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, wheelchair accessible, laundromat, daily housekeeping.

Dear Hotel Madrid is home to 162 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, cleaning products, clothes rack, complimentary instant coffee, complimentary tea. The complete list of recreational facilities is available at the hotel, including outdoor pool, solarium. Enjoy unparalleled services and a truly prestigious address at the Dear Hotel Madrid.

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Most talked about facilities

Breakfast
13 mentions
Swimming Pool
13 mentions
View
10 mentions
Housekeeping
5 mentions

What they offer

10.0
Exceptional

"A great modern spread of food in an open airy setting."

Anita

|

February 2, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Nearby restaurants

Spanish cuisine
Spanish cuisine
Pintxos Iurreta
90 m Spanish
Mamajuana Rock II
100 m Spanish
La Surena
140 m Spanish
American cuisine
American cuisine
Pele Mele
340 m American, Fast food, Mexican
Carmencita Bar
400 m American, Spanish
Beer station
430 m American
Mediterranean cuisine
Mediterranean cuisine
La Tradicion
140 m Mediterranean, Spanish
Cambridge Soho Club
150 m Mediterranean, Spanish
El Celler
150 m Mediterranean

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Dear Hotel Madrid from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.5
Location9.4
Room comfort and quality10.0
Service8.8
Value for money8.5
High score for Madrid
Rating
9+ Exceptional (159)
8-9 Excellent (34)
7-8 Very Good (32)
6-7 Good (8)
<6 Below Expectation (16)
Time of the year
Mar - May (44)
Jun - Aug (60)
Sep - Nov (80)
Dec - Feb (65)
Don't miss out!Users are booking a place in Madrid every 26 minutes on Agoda.com
All guests (566)
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Show reviews that mention 

Showing 249 verified guest comments
12345
9.6
Exceptional
Kayla from Egypt
Group
Deluxe
Stayed 1 night in March 2019

Lovely Stay in Madrid”

My mom and I stayed at Dear Hotel and were happy with the hotel staff, rooms and especially the breakfast on the top floor! The food was very fresh and they had many different healthy options. Location of the hotel was excellent as well. Parking in Madrid is a nightmare in general (not to mention expensive), but the hotel is helpful with their valet service.

Reviewed April 02, 2019
9.6
Exceptional
Catherine from New Zealand
Couple
Deluxe
Stayed 3 nights in July 2018

A great boutique hotel”

We loved the Dear Hotel Madrid. It had clean, comfortable rooms, and the breakfast exceeded expectations. It offered great value for money, and was centrally situated within walking distance of many restaurants and attractions.

Reviewed September 03, 2018
10.0
Exceptional
Vikki from United Kingdom
Family with young children
Deluxe
Stayed 4 nights in June 2018

Lovely, quiet and great central location ”

its the only hotel I've ever wanted to go back to! It was reasonably priced, with great customer service (especially by the reception team and concierge). The sky bar has some nice views of Madrid (for what is a central city location) and the private area for guests only was lovely. and although small always had room. Despite being on a major road (with road works) and central location the room was incredibly acoustically insolated, you could believe you were on the edge of town boardering the country. The air con was also very effient and almost silent, something very few hotels can boast about.

Reviewed June 26, 2018
10.0
Exceptional
Robert
Couple
Deluxe
Stayed 4 nights in September 2019

Great location hotel, very friendly and happy to help staff”

Recently stayed for 4 nights at the Dear Hotel, and I can’t recommend this hotel enough. The hotel is in a prime location, with great metro and bus links and walking distance of many other things such as shops restaurants and bars. All the staff were extremely helpful and friendly and were very happy to advise and help with us in terms of getting around and places to see. The rooms were very clean with lots of amenities and the cleaners seem to come round at a decent time so we never felt we need to vacate the room too early. The hotel also has an amazing roof top terrace with a restaurant and bar, that also has a small pool if you just want a lazy day relaxing. However be sure to get up there before the bar is open to the public, as it can get very busy.

Reviewed September 08, 2019
9.6
Exceptional
Mark from Australia
Couple
Deluxe
Stayed 1 night in July 2019

Excellent location and hotel was absolutions stunning”

Staff were amazing from the beginning of our stay right to the end. So helpful and super friendly. The hotel itself is location is one of the most amazing part of Madrid so central to everything within the city and a view that is breathtaking in during the day and evening. Would recommend this hotel to everyone looking for a stay in Madrid.

Reviewed July 09, 2019
9.6
Exceptional
Theresa from Canada
Family with teens
Deluxe
Stayed 3 nights in September 2017

Location Location Location ”

This hotel is very nicely kept, it's in a great location for walking to the Palace, shopping is right up the street and very helpful staff. The only downfall is the restaurant there, they have some work to do, may need a new chef. Seating is similarly run as Mexico with A' la Cartes. Madrid is a very busy city, tons of tourists, very authentic.

Reviewed September 29, 2017
9.2
Exceptional
Mohd from Malaysia
Couple
Deluxe
Stayed 3 nights in February 2019

Located at the best spot”

Dear Hotel located steps away from Plaza De Espana Metro station. Pls dont get cofused with the address at Grand Via, because if you google Grand Via, you'll be led to 17 minutes walk to the hotel. Pls google Plaza De Espana station & very important. Furthermore Mario is one of the very friendly staffs and wil help you.

Reviewed February 09, 2019
9.6
Exceptional
Ying from Hong Kong
Couple
Deluxe
Stayed 4 nights in November 2018

Perfect location, great breakfast with wonderful view”

Pros 1) perfect location, subway entrance just next to hotel front door; major scenic spots, restaurants and shops are nearby 2) Great, fresh breakfast with 360 wonderful view of Madrid on roof top 3) Fancy designed room with all you needs and comfortable to take rest Cons 1) my room faces construction and redecoration building so I can't open window while the heat is too much for autumn in Spain

Reviewed November 19, 2018
10.0
Exceptional
William from United States
Family with young children
Deluxe Triple
Stayed 5 nights in July 2018

BEAUTIFUL!”

Dear Hotel was excellent. Everything from the location (literally on the Grand Via and right in front of a metro stop) to the views from the roof was perfect for our trip. We loved our room and the staff. definitely will recommend.

Reviewed July 31, 2018
6.4
Good
Shermin from Singapore
Couple
Deluxe
Stayed 1 night in December 2018

Disappointing”

I had great expectations of this hotel after reading various good reviews about it. I booked a night at Dear Hotel Madrid due to its good location (very near to the Granvia). Before check-in, I received an online form (similar to an online pre-check-in concierge system) to fill up what kind of facilities I could choose (Shower/Bathtub) and other amenities/facilities for my room - I was impressed by how they have enabled technology to anticipate clients' needs but when I reached, I was solemnly disappointed. I had a long flight and only arrived at 2200 on the hotel, so I was looking forward to soaking in the bathtub that I requested for. Upon checking in, I found that it was a shower set-up instead. It was not as clean as I have hoped for it to be, there were some water/soap stains on the floor, I did not have a good first impression. I then requested to switch my room if possible but they refused. The service felt very superficial too. I did not feel very welcome. Will not return.

Reviewed January 20, 2019
9.6
Exceptional
Jung from South Korea
Couple
Deluxe
Stayed 3 nights in February 2019

Perfect!”

For Honeymoon, this hotel gave us the fantastic location, viewpoint, and service. Except for the slow elevator, everything was perfect. If I have one more chance to visit Madrid, I will definitely choose this hotel again.

Reviewed March 05, 2019
10.0
Exceptional
Lisa from Norway
Couple
Deluxe
Stayed 4 nights in March 2017

Great location, stunning rooftop”

Great choice in Madrid. The location makes for a great starting point whether you want to go for a walk in the trendy Malasaña or Chueca barrios or whether you need to take the metro which is literally right outside the door. The rooms are clean, quiet and stylish. The view from the rooftop is breathtaking.

Reviewed April 02, 2017
9.0
Exceptional
Kirsten from United States
Solo traveler
Deluxe
Stayed 1 night in November 2015

Loved the rooftop terrace!”

Great rooftop terrace, helpful staff, excellent access to subway at front door.

My stay was very good, and front desk staff was very helpful. Bed was very comfortable, the rooftop terrace is beautiful, and subway entrance (Plaza Espana station) is just outside the front door. Excellent location on Gran Via -- a very busy popular street in central Madrid. I wish the restaurant had a larger menu for dinner.

Reviewed November 10, 2015
10.0
Exceptional
Mali from Israel
Solo traveler
Deluxe Triple
Stayed 4 nights in December 2018

Chic hotel in a great location with a fabulous top roof bar”

We were 5 girls and booked 2 rooms. The rooms were ready at noon as we arrived, and they even upgraded the 3 girls room and took care of every wish we had. The hotel is located perfectly in the end of Gran-Via right on the metro station on plaza de espana. The bar on the 14th floor has a great view of the city and a delicious meals. The only unfortunate thing was the taxi's rate we booked in advance for 68€ (twice the price we paid on our way back) 30€

Reviewed December 17, 2018
8.4
Excellent
Tsz from Hong Kong
Couple
Deluxe
Stayed 3 nights in October 2018

Excellent service”

Staff were excellent! Hotel is modern and nice. Price is on the “steep” side, but considering the convenient location, you pay what you get. Metro is right outside the front door. Overall, excellent hotel for your stay in Madrid!

Reviewed October 06, 2018
9.2
Exceptional
Bora from Singapore
Solo traveler
Deluxe
Stayed 3 nights in May 2017

I love this hotel!”

Very good location in the cenral. All amenities are very cute and lovely. I was really enjoyed staying here for 3nights in Madrid. Just only one thing!: the rooftop pool is quite small but the view is awesome ! :) I love it!

Reviewed May 27, 2017
9.6
Exceptional
Denise from Canada
Couple
Deluxe
Stayed 3 nights in May 2019

Exceptional”

Great spot with a very friendly and helpful staff. The location is perfect for enjoying the Gran Via and the Royal District of Madrid. Great views and food in the top floor restaurant.

Reviewed May 07, 2019
10.0
Exceptional
Jason from Australia
Solo traveler
Deluxe
Stayed 1 night in September 2019

Great boutique hotel”

This is a very centrally located hotel. The staff were very welcoming and allowed me to check in an hour early. Room was exactly in the photos and thanks to double glazing, it was also very quiet. They provide nice Spanish-made toiletries... bit on the feminine side in smell, but I can live with that. View from the rooftop restaurant and plunge pool is gorgeous.

Reviewed September 09, 2019
9.6
Exceptional
Emma
Group
Deluxe
Stayed 2 nights in December 2018

Quirky and modern hotel”

We loved this quirky hotel in a really central location close to many key sights. All the little added touches really make the difference. The rooftop is amazing to watch the sunsets, pool isnt really for use other than photos but still nice extra. The restaurant has the best breakfast, really great value but most of all the best views. Bar area lacks atmosphere in the evening but likely in the summer the rooftop bar would be the place to be!. Would definitely return!

Reviewed December 10, 2018
9.6
Exceptional
tomer from Israel
Couple
Deluxe
Stayed 4 nights in February 2019

Very nice hotel, big and clean rooms at great location ”

This is a great hotel with great rooftop overlooking the city. The hotel is very well located on the Gran Via street, and you can walk pretty much everywhere. The first room we got was OK but not so great (they put two twin bids together). We asked to be moved to a double bed room and it was much better. Overall a great stay.

Reviewed March 08, 2019
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  • Exceptional location
  • Gran Vía
  • Plaza de España Metro Station is within 0.07 km
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