Outstanding suites to stay with this price, room condition is good and spacious”

The DeFace Suites has its own staff at the right hand side of the lobby and they are very friendly and helpful. I booked it very last minute and I call contact no. in Agoda, the staff answered promptly where I can find them for check it and also told me I can whatpps them. So the check in became v smooth. The suites is clean and no insects can be seen. The washing machine cum dryer is very convenient to family travelllers. Most amazing is washing detergent is provided! Great! The kitchen utensils are provided! The 2 bed room suites is good for us with 2 kids ! The bed in master bedroom is enough for me and my 2 kids to sleep together.My hubby can sleep in the other bed room. Very comfortable! The master toilet is huge with 🛁 and a 🚿 area. There are 2 basins the master toilet. The skypool is so eye catching and we took many lively photos there. I also appreciate the guard near the pool pays attention to the travellers, i.e like pushing up their body on the edge to prevent accident. The study area and gym at 51/F are also very nice to go. One thing just need to prepare is the lifts in the suites are very busy, you may need to spend some time in waiting for lift! 10 mins walking to KLCC and the mall, you can also take free Greenline GoKL bus to stay at Renaissance Hotel to walk there for 5 mins. On the whole, a very high rating suites with this price! Amazing!!!

Incredible Stay ”

I booked through Agoda a One bedroom apartment at DeFace Suites. When we arrived we went to check in at the hotel reception and we're told that our booking was actually with Air Bnb- I had never been told or had seen Air Bnb mentioned anywhere. I felt slightly dumb when I was advised I needed to contact my Air Bnb host to get the key to the apartment- considering it was never mentioned anywhere that my Agoda booking was being directed to AirBnb? However the concierge desk were extremely helpful and ended up contacting 'host' and giving us our key. Despite this little hiccup with Agoda booking- Face Suites were absolutely incredible. Our apartment was so beautiful with stunning views of the city. As mentioned by everyone- the infinity pool on the 51st floor is breathtaking (however towels are not provided for DeFace apartment residents and only for Face Hotel guests) The location of DeFace is perfect- only a 10 minute walk to the iconic Twin Towers. It is also well known by any taxi driver we got home. We usually called Uber's and they are extremely cheap and would definitely recommend. We really had an incredible stay at Face Suites, which was such great value for money! Can not wait to return.

DeFace Platinum Suites - The Best Restaurant (Deep Blue at 51st Floor-Rooftop) & the Most Proactive Staffs!”

If you are planning for a gathering or a wedding, and to enjoy the most splendid view of KL City's skyline with the Twin Towers and the KL Tower at sight - Go for DeFace Platinum Suites! The staffs are remarkable, esp. look for Fareez & May Hoh- They were so proactive in assisting us and had always been a few steps ahead in anticipating our needs! Totally Value for Money and the view is truly splendid!

Lovely place ”

DeFace Platinum, - Highly recommend. We booked for a 2 bedroom suite, the suite is very spacious, the bathrooms and the amenities are lovely especially the infinity pool. The owner though I didn't meet him is very responsive with your queries and seems nice. Walking distance to Petronas Towers and some shopping malls. If you don't mind walking for 15-20 min but it's a good exercise anyway.

Little for a lot”

The next time we go to Kuala Lampur, I'm getting this booking again. It's a WHOLE apartment complete with a kitchenette and a washing/drying machine! It's about 3 American blocks away from the Petronas towers and I block away from quill mall. The staff in the lobby is so friendly and our host was most gracious and always was available for requests. Pro-tip is to ask for another set of towels in case you wanted to go swimming, since the towels that are given out at the pool is for patrons of the face hotel suites and not deface. A+++++

Great stay and definitely will be my 1st choice when I'm back!”

Great weekend staycation with my love one! Stayed at room D19.9 1 bedroom apartment. The pool view is on point! Initially wanted to book the face suites but only Deface available. But overall was a great experience altho is not the service is part of the hotel management. The Owner Ching Wei responds very quickly and friendly! great location, you may use grabs to any nearby malls with just rm3-5. Totally worth it!

Face suites”

The location of this place was really good because its in the middle of a lot of great places to visit. The views of the room were amazing. On the 51st floor it has an infinity pool over looking Kuala Lumpur and from all the hotels I researched this had the best view. The stay was great but I would say the service was a good. Had a few questions but the person overseeing the place seemed to busy and wasn't as helpful. But All and all I would def recommend a friend going to this place.

Great accommodation ”

The Face Suites is located in the heart of KL - we can get to Twin Tower and Suriya KLCC by just a 10-min walk. Also very convenient to access to local transports - LRT Dang Wangi station & Monorail Bukit Nanas station. The apartment is a big plus. It’s spacious, neat and bright. Hotel facilities are definitively the highlight with the gym, reading room, infinity pool, bar and restaurant all on the 51th floor where you can enjoy the entire view of KL city and two big landmarks. Will surely go for this accommodation again if visiting KL in the future!

Not a five star hotel so don't expect 5 star service or facilities.”

First off this is not DeFace Platinum Suites it is The Faces Platinum suites but units bought by either Luma or Victoria homes that are then sublet to you. Positives: The agent there is a phone call away and really does try to get you what they can. There was a problem with our shower and it was fixed within an hour. The room is beautiful ad big with a great fridge, one really comfy office chair and a spacious bathroom. Negatives: Cleaning products, shower gel and tissue are the cheapest they could possibly supply. We had to request for floor mats. There is cleaning services but no room service. You cannot request for additional chairs, kitchen paraphernalia etc. But for some reason there are numerous extra bedding available in your suite. (It says max 3 people but by the bedding available it seems that 6 to 8 are expected to sleep there.) The lifts at check out are abysmal and not at all adhering to MCO procedures and protocols. We had to wait an hour to get a lift to get down.

My wonderful exoerience in DeFace Platinum”

They have 5he nicest staff,getting back at me on email,answering all inqueries and granting all my request! My family lived their stay in this hotel,the view on roof deck is Amazing.Their pool in rooftop is extra ordinary! I think we will come back agsin to this hotel! Thank you DeFace good job!

Superb! Only one thing that annoyed.”

First time experiencing staying in a luxury residence, the unit was spacious, clean and super comfortable with the settings, had all cooking utensils and fridge and built in microwave ready. Booked a 3-bedroom suite, master and second room were perfect, but the smallest room had some issue with the door, the door was a black transparent automated glass door, lost the privacy, the automatic system didn't seem to work perfectly. With a stunning swimming pool located on 51st floor facing both spectacular KLCC and KL Tower, touristy, the pool was not meant to swim but to dip in it and witness KL from the top.

more than i expect”

very great place to crack! the view were very great both in my room and from the pool. the facilities were very completed. it have almost everything that i need and things that i dont even realise that i need it. the price were very reasonable, it have very easy access to the monorail station and the grab driver easity found this place. the staff were very helpful, especially thanks to mr hassan who provide me with earlier check in which is make me easily to travel the towm. overall this de face platinum pretty much is the best experience that i have in malaysia! thanks!!

DeFace is the place”

I was more than happy when i first laid eyes on the room i was given at the DeFace . It was huge. I was not expecting it. It was clean. It has everything every traveler needs. So much that you do not want to move out anymore. The view from the pool was spectacular.

Infinity pool, town area, highclass”

nice hotel, good location just 5 minute walk to dang wangi lrt station, the pool really nice! and see all the kuala lumpur view such as kl tower and kl twin tower! really recommend for those overseas friends

Always come back here due to smooth flow of check-in and out”

This is not the first time I booked here. The reason I keep coming back to this place is because of the following: - good service and staff - fast internet - spacious space and bed - easy check-in and out No other place to be in Kuala Lumpur :)

Exceptional”

Lobby was very large with a nice ambience, brightly lit, very nice smelling and well ventilated. Stayed 2 nights from the 17th to 19th June and was given an apartment on the 46th floor. Check in and out was easy but just take note that you have to give a 300 RM deposit upon Checking in which will be returned to you upon checkout. Room was very spacious, unobstructed view across the entire KL skyline. You'd love to just see the view from the night. Bathroom amenities were all provided and i enjoyed the bathtub. 2 air conditions in the living room alone to ensure you are always cool and 1 each per room. Pillows and bed were comfortable. Clean and very neat. Location was great, near to the MRT station. Nevertheless, i took Grab whenever i travel to all the malls around KL, eg; Pavillion, KLCC, Lot 10, Bukit bintang as they dont cost much. Saves a lot of time too so that you get to shop more. Overall, was very happy with the stay. 5 stars for you guys! Recommended and hope to be back.

Exceptional”

The infinity pool is simply amazing.Staff at Deface is very accomodating! Near at Bukit Bintang Station Monorail.

best hotel in KL ”

our stay is amazing! most people are here for the rooftop pool and view. really spacious room and great view inside the suit! you can see the twin towers and kl tower inside the view! we had a 2 bedder suits, the sececd room is a bit too small and the toilet smells a bit, but overall it is pretty good for its money. it shares the facility with the face suits, so this is not a hotel, no service. but still great stay!

great place”

great place to stay in center of Kuala Lumpur. room is quite big. infinity pool on the rooftop

Very good hotel but management crap”

Pool on 51 floors with fantastic views. Nice hote but it has two management. When you book online be careful. Book the platinum hotel not the deface suits otherwise you won't get any service from hotel and breakfast. Booked it for 4 people but there were only two towel and had to go through agents to get it. There were no tea or coffee provided in the room. Hotel Staff was not helpful because my booking was not part of hotel and had to go through online agents for any service. Overall fantastic hotel but bad management.