This property is in high demand!
Booked 18 times since yesterday | 14 travelers are looking at this property right now
26 May 2019
Sunday
27 May 2019
Monday
2 adults
1 room
Free Wi-Fi
DeFace Platinum Suites
THE PLATINUM SUITES ,1020 Jalan Sultan Ismail, 50250 Kuala Lumpur, KLCC, Kuala Lumpur, Malaysia, 50250
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1 Bed Room
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Guest reviews
8.6
Excellent
/10
(1591 reviews)See what guests said
9.6
Exceptional"Amazing pool and view."
Nina
-
January 10, 2019
8.8
Excellent value for moneyRecommended by 90% of guests
Property highlights
Things you'll love
190 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
Excellent
Location
8.9
See map
Excellent location - Inside city center
Popular neighborhood
Nearby
Popular
| Value for money | 8.8 |
| Distance to city center | 1KM |
| Location rating | 8.9 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 17.0 km |
Select your room
Room photos and details
2 Bedroom Deluxe Suite
...
- Room size: 95 m²/1023 ft²
- City view
- 1 king bed & 1 single bed
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Room photos and details
2 Bed Room Premium
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- Room size: 96 m²/1033 ft²
- City view
- 1 queen bed and 1 king bed
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Room photos and details
2 Bedroom Executive
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- Room size: 98 m²/1055 ft²
- City view
- 1 king bed & 1 queen bed
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Room photos and details
1 Bed Room
...
- Room size: 83 m²/893 ft²
- City view
- 1 king bed
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Room photos and details
3 Bedroom Executive Suite
...
- Room size: 105 m²/1130 ft²
- City view
- 1 king bed & 1 queen bed & ...
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Room photos and details
2 Bed Room
...
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Room photos and details
2 Bedroom
...
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Have a question for DeFace Platinum Suites?
What people love about the property
- 8.0Very good
"Overall, I enjoyed my stay."
NORASHIKIN
|
November 7, 2018
- 7.6Very good
"The apartment was clean and the bed was great to sleep in."
Diyana S.
|
August 8, 2018
- 8.4Excellent
"Nice night view and great location"
Yew
|
June 3, 2018
10.0
Exceptional"Pool is amazing."
Ramzi Q.
|
December 29, 2018
An overview
When visiting Kuala Lumpur and surrounding areas, guests will enjoy their stay at the pampering and relaxing the DeFace Platinum Suites. The rooms here overlook the city, giving you picturesque views of the area. This property is near A'Famosa Theme Park, Cocoa Boutique, Quill City Mall, Jalan Thamby Dollah, and KL Tower. With a bar, a shared kitchen, a coffee shop, and room service, it features an assortment of dining and snacking choices. It is equipped with a kids swimming pool to keep your children happy and active all day long. Offering guided tours, the DeFace Platinum Suites is a great spot to stay to learn about the area. Featuring a fitness center and an outdoor swimming pool, it has everything you will need to make your time away as comfortable and convenient as can be.
The DeFace Platinum Suites provides a number of useful services, which include a concierge, luggage storage, as well as daily housekeeping. There's free Wi-Fi available in all rooms, as well as Wi-Fi in common areas, ensuring that you are always able to contact your friends and family back home without splurging on roaming and data costs. The DeFace Platinum Suites has an around-the-clock front desk, so there is always someone on call to answer any questions. This property provides express and 24-hour check in and check out, allowing you to conveniently choose the service that best suits you. It offers check-in from 03:00 PM to 12:00 AM and check-out from 12:00 PM. Bukit Nanas Monorail Station is 190 m away and LRT Train Station-Dang Wangi is 300 m away. The nearest airports are Sultan Abdul Aziz Shah Airport (SZB) and Kuala Lumpur International Airport (KUL), which are located 17.7 km and 45.8 km away.
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What they offer
10.0
Exceptional"Location is few walks to the MRT though "Grab" is more conve..."
Grace
|
October 23, 2018
Popular facilities
- Fitness center
- Swimming pool [outdoor]
- kitchen
Languages spoken
- English
- Chinese [Mandarin]
- Chinese [Cantonese]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Swimming pool [outdoor]
- Tours
Dining, drinking, and snacking
- Bar
- kitchen
- Coffee shop
- Room service
Services and conveniences
- Concierge
- Luggage storage
- Smoking area
- Daily housekeeping
- Smoke-free property
For the kids
- Swimming pool [kids]
Access
- Check-in/out [express]
- Elevator
- Pets allowed
- Check-in [24-hour]
- Front desk [24-hour]
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Car park [free of charge]
- Valet parking
Available in all rooms
- Air conditioning
- Kitchenware
- Shower
- Free bottled water
- Microwave
- Toiletries
- Hair dryer
- Non-smoking
- Washing machine
- Ironing facilities
- Refrigerator
- Kitchenette
- Seating area
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Nearest essentials
Airports
Sultan Abdul Aziz Shah Airport (SZB)
17.0 km
Kuala Lumpur International Airport (KUL)
44.9 km
Public transportation
Bukit Nanas Monorail Station
190 m
LRT Train Station - Dang Wangi
300 m
Hospital or clinic
Twin Tower Medical Clinic
880 m
Shopping
Pavilion Kuala Lumpur
1.4 km
Convenience store
7 Eleven
380 m
7 minutes
Cash withdrawal
ATM
260 m
5 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
American cuisine
Urbean
630 m American, Cafe, European
Arthur's Bar and Grill
720 m American, Asian, Bar
Front Page Sports Bar & Grill
1.1 km American, Bar, Pub
Asian cuisine
Celestial Court
80 m Asian, Chinese, Halal
Chatz Brasserie
80 m Asian, Chinese, French
Essence Restaurant
80 m Asian, Chinese, Halal
Chinese cuisine
Si Chuan Dou Hau Restaurant
80 m Chinese
biba's, mandarin oriental
860 m Chinese
Plaza Court Chinese Restaurant
1.1 km Chinese
What's nearby
Popular landmarks
- Petronas Twin Towers - 800 m
- Suria KLCC - 860 m
- Kuala Lumpur City Centre (KLCC) - 900 m
- Aquaria KLCC - 1.08 km
- Pavilion Kuala Lumpur - 1.38 km
- Petaling Street - 1.65 km
- Sri Maha Mariamman Temple - 1.85 km
- Thean Hou Temple - 4.42 km
- Mid Valley Mega Mall - 5.32 km
- Batu Caves - 9.6 km
Nearby landmarks
- Bukit Nanas Monorail Station - 190 m
- A'Famosa Theme Park - 210 m
- Hard Rock Café - 290 m
- Tourist Police - 300 m
- LRT Train Station - Dang Wangi - 300 m
- Malaysian Travel Business - 310 m
- Malaysian Tourism Centre - 310 m
- Maison Bar - 460 m
- Garçon at Maison - 460 m
- Imperial Spa - 480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 2-11 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 12 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- The property is independently operated by an individual owner and does not have a proper reception/concierge area. Guests must attend an organized meet-and-greet session to receive keys and further contact details regarding the property. Guests are kindly requested to inform the property owner at least 1 day before arrival to discuss on how to enter the property. Owner contact details is available in the voucher provided upon booking confirmation.
- The property requires a refundable security deposit Rm500 upon check-in.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 50 MYR
Distance from city center: 1KM
Travel time to airport (minutes): 45
The property
Number of rooms : 50
Year property opened: 2016
Most recent renovation: 2016
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (1591)
8.6
/
10
Excellent
Provided by verified guests of 
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All guests (1591)
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Showing 728 verified guest comments
12345
9.6
Exceptional
Lorrie
Family with teens
2 Bedroom Deluxe Suite
Stayed 4 nights in April 2019
Better than expected! ”
The place is quite popular, and easily found. Upon arrival, the lobby is well lit and ventilated, clean and spacious. Checking in was a breeze. Ms. Tathi at the concierge left her What's App with us, so it was easy to contact her. WiFi in the room was fast and reliable. The rooms were sparkling clean, and the facilities were complete. And that bathroom! I've never enjoyed any other bathroom more! The location was walking distance from Petronas Towers and KL tower, near the monorail and KJL. The view at the 51st floor was amazing! Also near 7-eleven and Quill City Mall where we bought our snacks. Check out was also easy.
Reviewed April 24, 2019
Thank you for your review, hope to see you again.
Responded April 30, 2019
DeFace Platinum Suites
Did you find this review helpful?|
7.6
Very good
Ip from Hong Kong
Family with young children
3 Bedroom Executive Suite
Stayed 2 nights in April 2019
Very good”
It takes time for Check in and Check out, it’s is not recommended if you don’t have enough time for waiting. However, if you come with a group of people, suite is good for us. Hotel rate is extremely attractive if you booked more than 2days, when I would like to extend my booking by 1 night, the daily rate is almost the same as 2 nights. Therefore, it’s better to confirm the booking date before making the reservation
Reviewed April 29, 2019
Thank you for your review, so sorry for the inconvenience for your extend. we hope to see you again.
Responded April 30, 2019
DeFace Platinum Suites
Did you find this review helpful?|
9.6
Exceptional
Tatiana from Russia
Family with young children
1 Bed Room
Stayed 3 nights in January 2019
Great rooms”
We are very impressed with the apartment, it's huge and modern, has full kitchen and everything you need to cook and eat, washing machine. Rooftop pool is amazing, but very crowded. It's about 15 minutes walk to Petronas towers and KLCC.
The only thing I would add is some extra towels (and maybe pool towels).
Reviewed February 05, 2019
THANK YOU AND HOPE TO SEE YOU AGAIN
Responded February 11, 2019
DeFace Platinum Suites
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6.4
Good
Mikael from Sweden
Family with young children
2 Bedroom Executive
Stayed 3 nights in February 2019
Room with a view”
We stayed on the 34th floor with a view of the Petrona Towers. Easy access to subway which is a good way to get arround the city combined with Grab. The pool had a really nice location but was not the most clean I have seen. The restaurant was quite ok for a lunch or a drink.
Reviewed April 10, 2019
thank you and hope to see you again
Responded April 11, 2019
DeFace Platinum Suites
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9.2
Exceptional
Bo from Canada
Solo traveler
1 Bed Room
Stayed 3 nights in March 2019
Rooftop pool is the best feature of this property”
My condo rental was nice, clean and well equipped with several AC units. The bathroom was very nice and modern which I enjoyed alot. The rooftop pool was by far the best amenity of this location seeing as it is so high up and close to the twin towers. It opened as early as 6am and stayed open until around midnight.
There is also a rooftop restaurant, club and lounge for hang outs too or a night of partying that is very convenient for residents. The concierge service is good too where they helped to arrange a ticket to visit the twin towers but there was a 40Ringgit commission charge so beware.
Overall I would stay again, it is most good for singles and friends looking for a weekend adventure.
Reviewed April 09, 2019
Thank you and hope to see you again
Responded April 11, 2019
DeFace Platinum Suites
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6.4
Good
LEI from China
Couple
1 Bed Room
Stayed 2 nights in April 2019
Good location with Perfect Pool BUT ..”
Suite is not best value for money, next time I’d rather add 20% price to enjoy Hilton or Sheraton.
Advantage :
1) near public transportation.
2) best pool view at KL.
3) big room.
4) WiFi is super fast.
Disadvantage:
1) DO NOT HAVE reception. Only one person next to sofa to check in.
2) DO NOT HAVE smart key card. Only have old key. And very hard to open the door.
3) Bed is very uncomfortable to sleep.
4) we stay two night , housekeeping didn’t change bed sheets. Did NOT give us new toothbrush and shampoo/ shower gel /..
Only give us Once.
5) cleaning still have big space to improve. Even bed have black spot.
BTW : the door is REALLY HARD to open.
Wouldn’t recommend this place.
Reviewed April 03, 2019
THANK YOU FOR YOUR REVIEW AND HOPE TO SEE YOU AGAIN
Responded April 05, 2019
DeFace Platinum Suites
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9.2
Exceptional
Shane from New Zealand
Couple
1 Bed Room
Stayed 3 nights in March 2019
nice room”
nice room worth the money massive in size and the view was amazing
Reviewed April 21, 2019
THANK YOU FOR YOUR REVIEW AND HOPE TO SEE YOU AGAIN.
Responded April 21, 2019
DeFace Platinum Suites
Did you find this review helpful?|
10.0
Exceptional
jonah
Family with young children
2 Bedroom Executive
Stayed 1 night in April 2019
Satisfied ”
The place is so nice near the twin tower and the hotel facilities is very nice room are so big and the pool area is nice
Reviewed April 20, 2019
THANK YOU FOR YOUR REVIEW, WE HOPE TO SEE YOU AGAIN
Responded April 21, 2019
DeFace Platinum Suites
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10.0
Exceptional
Ana
Solo traveler
1 Bed Room
Stayed 1 night in January 2019
Amazing! ”
Was really impressed by the room, a lot of open space, everything you need. A big plus was the washing machine, really in handy when you travel for some time, plus it had washing liquid which is great.
The pool is just.. speechless!
Been up and down few times and never had to wait more then 3-4min for the elevator, which is very reasonable. 30min wait for the elevator sounds a bit extreme, so was worried about booking after reading some of the reviews.
Stayed on the 18th level and the city view was just stunning.
Totally recommend and would go again!
Reviewed January 19, 2019
THANK YOU AND HOPE TO SEE YOU AGAIN
Responded January 21, 2019
DeFace Platinum Suites
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10.0
Exceptional
Greg from Australia
Couple
1 Bed Room
Stayed 1 night in January 2019
Awesome”
Fantastic. HUGE room which I was not expecting an apartment. Extremely clean. Large comfortable bed. Amazing view from our room. OMG. The infinity pool over looking the city. Amazing. Thanks to Jack for picking us up and taken us back to the airport and thanks Aniee for sorting everything out for us. Our time was amazing and excellent.
Reviewed January 06, 2019
THANK YOU AND HOPE TO SEE YOU AGAIN
Responded January 07, 2019
DeFace Platinum Suites
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8.0
Excellent
NORASHIKIN from Malaysia
Family with teens
1 Bed Room
Stayed 1 night in November 2018
Vacation Feedback”
The apartment was beautiful, clean and fully furnished but the pillows smells. But my only problem is with the owner and the staffs, they did not mention any deposits in the booking confirmation; I’m fine with giving the deposit but the deposit was not mentioned therefore I was not prepared. I wish the owner and the staffs can take this as an improvement. Overall, I enjoyed my stay.
Reviewed November 07, 2018
THANK YOU FOR YOUR REVIEW, HOPE CAN SEE YOU AGAIN
Responded November 07, 2018
DeFace Platinum Suites
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10.0
Exceptional
Michael from Egypt
Couple
1 Bed Room
Stayed 3 nights in October 2018
Great experience best swimming pool you can ever be to”
The staff are great, they’ll solve any problem if you contact them by call or Whatsapp at any time. Specially for Mr Hasan he’s very helpful. Seven eleven super market is just a 4 minute walk..same to the monorail station that can take you directly to bukit Bintang or Times Square.
Reviewed November 03, 2018
THANK YOU AND HOPE TO SEE YOU AGAIN
Responded November 06, 2018
DeFace Platinum Suites
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9.2
Exceptional
Jae-yeon from South Korea
Group
2 Bed Room Premium
Stayed 1 night in April 2019
Extremely Good for the price ”
Booked 2br for 4ppl.
The towels had stains and smelled.
Except the towel everything was perfect-room,bed,bath,pool,gym.
Reviewed April 14, 2019
THANK YOU FOR YOUR REVIEW, WE HOPE TO SEE YOU AGAIN
Responded April 21, 2019
DeFace Platinum Suites
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10.0
Exceptional
jax from Singapore
Couple
1 Bed Room
Stayed 2 nights in April 2019
Very beautiful and price worthy”
Not very expensive and very beautiful and clean place. City central.
Reviewed April 12, 2019
THANK YOU FOR YOUR REVIEW, WE HOPE TO SEE YOU AGAIN
Responded April 21, 2019
DeFace Platinum Suites
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10.0
Exceptional
Nerissa from Kuwait
Group
2 Bedroom Executive
Stayed 1 night in March 2019
Exceptional”
great place to stay and very spacious. infinity pool is amazing.
Reviewed April 08, 2019
Thank you and hope to see you again
Responded April 11, 2019
DeFace Platinum Suites
Did you find this review helpful?|
9.2
Exceptional
Probo from Indonesia
Group
1 Bed Room
Stayed 2 nights in March 2019
Good view & good apt”
Perfect view at KL (swimming pool). Nice apt.
A little bit dusty (b/ i hv dust allergic, so more sensitive perhaps). Nice and helpful staf
Reviewed April 04, 2019
THANK YOU AND HOPE TO SEE YOU AGAIN
Responded April 05, 2019
DeFace Platinum Suites
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9.6
Exceptional
Jason from United Kingdom
Couple
1 Bed Room
Stayed 4 nights in March 2019
Nearly perfect”
Spacious clean apartment. Great location. Only 200m from Bukit Nanas monorail. Fantastic views. Great service at check in/out. Deep blue bar superb. Only cons were roof top pool water a bit dirty. Maybe the filter was broken?
The lifts are a bit of a problem though. Clearly this building was built for residential purposes and the lifts cannot cope with the amount of tourists coming and going especially around check out time. Bit of a problem to go out if your stuck in the middle 20-30 floors up as the lifts are all full and still seem to stop at every floor trying to pick up yet more people who called a lift but cant fit in. Desperately needs a lift controller or smart system in place to make more efficient. Expect to wait 15 minutes plus to get in any lift up or down just to be in one to eventually go down. Which is what other people are doing only adding to the problem.
Reviewed March 27, 2019
THANK YOU SO MUCH FOR YOUR REVIEW, WE ALREADY SUBMITTED THE COMPLAINTS TO THE BUILDING MANAGEMENT.
Responded March 28, 2019
DeFace Platinum Suites
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8.8
Excellent
Elvin from Singapore
Family with young children
2 Bedroom Deluxe Suite
Stayed 1 night in February 2019
Very nice view. Located in the heart of city. ”
I’m quite satisfied in overall. But a bit disappointed with the parking arrangement. If you are staying in the suite with driving in, pls check with the staff for the parking before you enter. Otherwise will be really troublesome.
Reviewed February 11, 2019
Thank you and hope to see you again.
Responded February 15, 2019
DeFace Platinum Suites
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10.0
Exceptional
Grace from Philippines
Solo traveler
1 Bed Room
Stayed 1 night in October 2018
Amazing!”
1. location is few walks to the MRT though "Grab" is more convenient and cheap
2. Nice view in the infinity pool (you can both see KL towers, Petronas)
3. Fast Internet
4. Easy check-in (though it was 3pm)
5. Clean,spacious, good interior, superb!
You will not be disappointed.
Reviewed October 23, 2018
THANK YOU AND HOPE TO SEE YOU AGAIN
Responded October 29, 2018
DeFace Platinum Suites
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8.0
Excellent
Mokhlis from Malaysia
Family with young children
2 Bed Room Premium
Stayed 1 night in September 2018
In the heart of KL”
Pros
1. Nice room, spacious and very clean and condusive
2. Nice view of rooftop pool and gym
Cons
1. Long queue for the elevator
2. New mgmnt requested deposit RM500 but no early notification
3. Slight delay in checking out due to so many people check out the same time and the mgmnt need to check the room first before return the refund.
Reviewed September 10, 2018
THANK YOU AND HOPE TO SEE YOU AGAIN
Responded September 18, 2018
DeFace Platinum Suites
Did you find this review helpful?|
12345
Compare to other recommended properties
 DeFace Platinum Suites | Best value!  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 1591 reviews 8.6 Location 8.9 | Excellent 1238 reviews 8.8 Location 9.0 | Exceptional 2644 reviews 9.1 Location 9.1 | Excellent 2231 reviews 8.5 Location 8.5 |
| Neighborhood | KLCC | KLCC | KLCC | KLCC |
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Petronas Twin Towers
- Bukit Nanas Monorail Station is within 0.19 km
