DeFace Platinum Suites
1 Bed Room DeFace Platinum Suites
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Lobby DeFace Platinum Suites
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8.6
Excellent
0.1% this month
/10
(1838 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Bukit Nanas Monorail Station190 m
  • A'Famosa Theme Park210 m
  • Hard Rock Café290 m
  • Tourist Police300 m
  • LRT Train Station - Dang Wangi300 m
  • Malaysian Travel Business310 m
  • Malaysian Tourism Centre310 m
  • Maison Bar460 m
  • Garçon at Maison460 m
  • Imperial Spa480 m
  • Free Wi-Fi

    DeFace Platinum Suites

    THE PLATINUM SUITES ,1020 Jalan Sultan Ismail, 50250 Kuala Lumpur, KLCC, Kuala Lumpur, Malaysia, 50250 - See map
    "The pool was amazing and we enjoyed the nice breakfast at the skybar as well."
    Hee R. - November 30, 2017
    Exceptional reputation
    Recommended by 89% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    • 210 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 54 times | 13 travelers are looking at this property right now

    Property ranking|Compared to 13,223 Kuala Lumpur properties
    See all rankings
    Value for money score
    8.8/10
    Location score
    8.9/10
    Review score - United States
    8.0/10
    Service score
    8.1/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Value for money8.8
    Distance to city center1KM
    Location rating8.9
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.0 km

    Rooms available at DeFace Platinum Suites

    2 Bedroom Deluxe Suite
    2 Bedroom Deluxe Suite
    ...
    • Room size: 95 m²/1023 ft²
    • City view
    • 1 king bed & 1 single bed
    Enter dates to see prices
    2 Bed Room Premium
    2 Bed Room Premium
    ...
    • Room size: 96 m²/1033 ft²
    • City view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 98 m²/1055 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    1 Bed Room
    1 Bed Room
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    3 Bedroom Executive Suite
    3 Bedroom Executive Suite
    ...
    • Room size: 105 m²/1130 ft²
    • City view
    • 1 king bed & 1 queen bed & ...
    Enter dates to see prices
    2 Bedroom
    2 Bedroom
    ...
      Enter dates to see prices
      Run of House
      Run of House
      ...
        Enter dates to see prices
        2 Bed Room
        2 Bed Room
        ...
          Enter dates to see prices

          What people love about DeFace Platinum Suites

          • 8.4
            Excellent
            Location

            "Nice night view and great location"

            Yew

            |

            June 3, 2018

          • 8.4
            Excellent

            "Great view with petronas by the pool."

            Roselette

            |

            October 19, 2018

          • 10.0
            Exceptional

            "Nice view in the infinity pool (you can both see KL towers, Petronas)"

            Grace

            |

            October 23, 2018

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          More about DeFace Platinum Suites

          More about DeFace Platinum Suites

          10.0
          Exceptional

          "Pool is amazing."

          Ramzi Q.

          |

          December 29, 2018

          An overview

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          What they offer

          9.6
          Exceptional

          "Amazing pool and view."

          Nina

          |

          January 10, 2019

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          American cuisine
          American cuisine
          Urbean
          630 m American, Cafe, European
          Arthur's Bar and Grill
          720 m American, Asian, Bar
          Front Page Sports Bar & Grill
          1.1 km American, Bar, Pub
          Asian cuisine
          Asian cuisine
          Celestial Court
          80 m Asian, Chinese, Halal
          Chatz Brasserie
          80 m Asian, Chinese, French
          Essence Restaurant
          80 m Asian, Chinese, Halal
          Chinese cuisine
          Chinese cuisine
          Si Chuan Dou Hau Restaurant
          80 m Chinese
          biba's, mandarin oriental
          860 m Chinese
          Plaza Court Chinese Restaurant
          1.1 km Chinese

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of DeFace Platinum Suites from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (1838)
          8.6
          /
          10
          Excellent
          0.1% this month
          Cleanliness8.6
          Facilities8.6
          Location8.9
          Service8.1
          Value for money8.8
          Rating
          9+ Exceptional (405)
          8-9 Excellent (132)
          7-8 Very Good (157)
          6-7 Good (45)
          <6 Below Expectation (96)
          Time of the year
          Mar - May (254)
          Jun - Aug (220)
          Sep - Nov (141)
          Dec - Feb (220)
          All guests (1838)
          All room types
          All languages

          Show reviews that mention 

          Showing 835 verified guest comments
          12345
          9.2
          Exceptional
          Erdawati from Malaysia
          Family with young children
          2 Bedroom Executive
          Stayed 1 night in February 2019

          very nice place for short vacation. ”

          But please do not a booking during public holiday or long holiday. The pool are full with people..just want to take of picture.

          Reviewed July 22, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN

          Responded July 23, 2019
          DeFace Platinum Suites
          10.0
          Exceptional
          Manuwet from Thailand
          Group
          2 Bedroom Deluxe Suite
          Stayed 1 night in July 2019

          Good”

          Good

          Reviewed July 15, 2019

          THANK YOU AND HOPE TO SEE YOU SOON

          Responded July 22, 2019
          DeFace Platinum Suites
          9.6
          Exceptional
          Tatiana from Russia
          Family with young children
          1 Bed Room
          Stayed 3 nights in January 2019

          Great rooms”

          We are very impressed with the apartment, it's huge and modern, has full kitchen and everything you need to cook and eat, washing machine. Rooftop pool is amazing, but very crowded. It's about 15 minutes walk to Petronas towers and KLCC. The only thing I would add is some extra towels (and maybe pool towels).

          Reviewed February 05, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN

          Responded February 11, 2019
          DeFace Platinum Suites
          10.0
          Exceptional
          Malik
          Couple
          1 Bed Room
          Stayed 5 nights in June 2019

          Amazing hotel.... 10 star...❤️❤️❤️❤️”

          Love it

          Reviewed July 11, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN.

          Responded July 11, 2019
          DeFace Platinum Suites
          8.4
          Excellent
          Valerio from Italy
          Couple
          1 Bed Room
          Stayed 2 nights in May 2019

          NICE POOL”

          Room very big, nice pool view. lack of facilities. major tourism 90% chinese

          Reviewed July 01, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN.

          Responded July 11, 2019
          DeFace Platinum Suites
          10.0
          Exceptional
          Glena from United States
          Group
          3 Bedroom Executive Suite
          Stayed 3 nights in June 2019

          Place is elegant and close to tourist spot. The room is very spacious and feels like you’re home.”

          Highly recommended to anyone. We’ll comeback again. Thank you .

          Reviewed June 27, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN.

          Responded July 11, 2019
          DeFace Platinum Suites
          10.0
          Exceptional
          Firdaus
          Solo traveler
          2 Bedroom Deluxe Suite
          Stayed 2 nights in June 2019

          Exceptional”

          Lobby was very large with a nice ambience, brightly lit, very nice smelling and well ventilated. Stayed 2 nights from the 17th to 19th June and was given an apartment on the 46th floor. Check in and out was easy but just take note that you have to give a 300 RM deposit upon Checking in which will be returned to you upon checkout. Room was very spacious, unobstructed view across the entire KL skyline. You'd love to just see the view from the night. Bathroom amenities were all provided and i enjoyed the bathtub. 2 air conditions in the living room alone to ensure you are always cool and 1 each per room. Pillows and bed were comfortable. Clean and very neat. Location was great, near to the MRT station. Nevertheless, i took Grab whenever i travel to all the malls around KL, eg; Pavillion, KLCC, Lot 10, Bukit bintang as they dont cost much. Saves a lot of time too so that you get to shop more. Overall, was very happy with the stay. 5 stars for you guys! Recommended and hope to be back.

          Reviewed June 21, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN.

          Responded July 11, 2019
          DeFace Platinum Suites
          10.0
          Exceptional
          CHIEW from Singapore
          Group
          1 Bed Room
          Stayed 1 night in April 2019

          Easy and Friendly staff”

          Nice place, clean, shiok. But, the infinity swimming pool is too small. And, few tower share one swimming pool. Thats why very very very crowded in swimming pool. Disappointed with the swimming pool. The infinity swimming pool is one of the reason i choose this homestay. sigh....

          Reviewed June 09, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN

          Responded June 15, 2019
          DeFace Platinum Suites
          7.2
          Very good
          Truc from Vietnam
          Family with young children
          2 Bedroom Deluxe Suite
          Stayed 4 nights in May 2019

          New condo but not so-well decoration”

          The location is near KLCC. The space is excellent with 2 bedrooms, 2 bathrooms, kitchen & sofa. However, there are only 3 chairs in a condo. The rooftop swimming pool was closed from our first date-in and it was opened finally in our last morning. We believed the building management tried to offset after received complaints from many guests about the pool. One minus point is no art decoration in condo without picture or painting, there's only 1 pan for your cooking. Tip: shall not stay here in Ramadan month as rooftop service is limited and swimming pool mostly is closed.

          Reviewed June 05, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN

          Responded June 15, 2019
          DeFace Platinum Suites
          8.4
          Excellent
          Nur
          Family with teens
          2 Bedroom Executive
          Stayed 1 night in May 2019

          Swimming pool, pass card and none sachet of tea or sugar”

          The swimming pool was under renovation and i wasn't being told about it. The pass card only one and it's hard for family .For more convenience, the room should be provided with delivery for a sachet of tea and sugar!

          Reviewed May 29, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN

          Responded June 15, 2019
          DeFace Platinum Suites
          10.0
          Exceptional
          Ana
          Solo traveler
          1 Bed Room
          Stayed 1 night in January 2019

          Amazing! ”

          Was really impressed by the room, a lot of open space, everything you need. A big plus was the washing machine, really in handy when you travel for some time, plus it had washing liquid which is great. The pool is just.. speechless! Been up and down few times and never had to wait more then 3-4min for the elevator, which is very reasonable. 30min wait for the elevator sounds a bit extreme, so was worried about booking after reading some of the reviews. Stayed on the 18th level and the city view was just stunning. Totally recommend and would go again!

          Reviewed January 19, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN

          Responded January 21, 2019
          DeFace Platinum Suites
          10.0
          Exceptional
          Greg from Australia
          Couple
          1 Bed Room
          Stayed 1 night in January 2019

          Awesome”

          Fantastic. HUGE room which I was not expecting an apartment. Extremely clean. Large comfortable bed. Amazing view from our room. OMG. The infinity pool over looking the city. Amazing. Thanks to Jack for picking us up and taken us back to the airport and thanks Aniee for sorting everything out for us. Our time was amazing and excellent.

          Reviewed January 06, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN

          Responded January 07, 2019
          DeFace Platinum Suites
          8.0
          Excellent
          NORASHIKIN from Malaysia
          Family with teens
          1 Bed Room
          Stayed 1 night in November 2018

          Vacation Feedback”

          The apartment was beautiful, clean and fully furnished but the pillows smells. But my only problem is with the owner and the staffs, they did not mention any deposits in the booking confirmation; I’m fine with giving the deposit but the deposit was not mentioned therefore I was not prepared. I wish the owner and the staffs can take this as an improvement. Overall, I enjoyed my stay.

          Reviewed November 07, 2018

          THANK YOU FOR YOUR REVIEW, HOPE CAN SEE YOU AGAIN

          Responded November 07, 2018
          DeFace Platinum Suites
          10.0
          Exceptional
          Michael from Egypt
          Couple
          1 Bed Room
          Stayed 3 nights in October 2018

          Great experience best swimming pool you can ever be to”

          The staff are great, they’ll solve any problem if you contact them by call or Whatsapp at any time. Specially for Mr Hasan he’s very helpful. Seven eleven super market is just a 4 minute walk..same to the monorail station that can take you directly to bukit Bintang or Times Square.

          Reviewed November 03, 2018

          THANK YOU AND HOPE TO SEE YOU AGAIN

          Responded November 06, 2018
          DeFace Platinum Suites
          10.0
          Exceptional
          Grace from Philippines
          Solo traveler
          1 Bed Room
          Stayed 1 night in October 2018

          Amazing!”

          1. location is few walks to the MRT though "Grab" is more convenient and cheap 2. Nice view in the infinity pool (you can both see KL towers, Petronas) 3. Fast Internet 4. Easy check-in (though it was 3pm) 5. Clean,spacious, good interior, superb! You will not be disappointed.

          Reviewed October 23, 2018

          THANK YOU AND HOPE TO SEE YOU AGAIN

          Responded October 29, 2018
          DeFace Platinum Suites
          8.0
          Excellent
          Mokhlis from Malaysia
          Family with young children
          2 Bed Room Premium
          Stayed 1 night in September 2018

          In the heart of KL”

          Pros 1. Nice room, spacious and very clean and condusive 2. Nice view of rooftop pool and gym Cons 1. Long queue for the elevator 2. New mgmnt requested deposit RM500 but no early notification 3. Slight delay in checking out due to so many people check out the same time and the mgmnt need to check the room first before return the refund.

          Reviewed September 10, 2018

          THANK YOU AND HOPE TO SEE YOU AGAIN

          Responded September 18, 2018
          DeFace Platinum Suites
          5.6
          cristian from Hong Kong
          Couple
          1 Bed Room
          Stayed 2 nights in June 2019

          People working in the company is terrible”

          We didn't have warm water for 3 days. We told them and they didn't do anything. The apartment is big and nice. The swimming pool amazing. Will recommend you to go to DE FACE HOTEL, not the PLATINUM one

          Reviewed July 11, 2019

          HI SIR, THERE IS A WATER HEATER SWITVH INSIDE THE ROOM. YOU NEED TO TURN IT ON WHEN YOU WANNA USE IT.THANK YOU AND HOPE TO SEE YOU AGAIN.

          Responded July 11, 2019
          DeFace Platinum Suites
          5.6
          Baptista from Macau
          Couple
          1 Bed Room
          Stayed 3 nights in June 2019

          Above average”

          There is no services pretty much. Visitors have to get a local phone to contact housekeeping as there is no internal phone. Room is very large and nice, but no amenities. Two towels per day and if you asked for more, they suggest you to wash it. I guess it will be nice if it was shown in Agoda this is a serviced apartment and not a hotel

          Reviewed July 02, 2019

          THANK YOU AND HOPE TO SEE YOU AGAIN.

          Responded July 11, 2019
          DeFace Platinum Suites
          9.6
          Exceptional
          Lorrie
          Family with teens
          2 Bedroom Deluxe Suite
          Stayed 4 nights in April 2019

          Better than expected! ”

          The place is quite popular, and easily found. Upon arrival, the lobby is well lit and ventilated, clean and spacious. Checking in was a breeze. Ms. Tathi at the concierge left her What's App with us, so it was easy to contact her. WiFi in the room was fast and reliable. The rooms were sparkling clean, and the facilities were complete. And that bathroom! I've never enjoyed any other bathroom more! The location was walking distance from Petronas Towers and KL tower, near the monorail and KJL. The view at the 51st floor was amazing! Also near 7-eleven and Quill City Mall where we bought our snacks. Check out was also easy.

          Reviewed April 24, 2019

          Thank you for your review, hope to see you again.

          Responded April 30, 2019
          DeFace Platinum Suites
          6.4
          Good
          Mikael from Sweden
          Family with young children
          2 Bedroom Executive
          Stayed 3 nights in February 2019

          Room with a view”

          We stayed on the 34th floor with a view of the Petrona Towers. Easy access to subway which is a good way to get arround the city combined with Grab. The pool had a really nice location but was not the most clean I have seen. The restaurant was quite ok for a lunch or a drink.

          Reviewed April 10, 2019

          thank you and hope to see you again

          Responded April 11, 2019
          DeFace Platinum Suites
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          DeFace Platinum Suites
          |Excellent 8.6
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          Experiences on Agoda. Because your room is just the beginning.

          • Excellent location
          • Petronas Twin Towers
          • Bukit Nanas Monorail Station is within 0.19 km