Deka Hotel
Deka Hotel
Deka Hotel
Deka Hotel
Deka Hotel
Deka Hotel
Deka Hotel

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8.4

Excellent

129 reviews

129 reviews

Housekeeping6

Very Clean budget hotel

hendra
- Jan 21, 2021
Highly rated by guests – 83% would recommend
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Surabaya's Zoo 4.3 km
Bungkul Park 4.5 km
Tunjungan Plaza 5.1 km
Monkasel (Submarine Monument) 5.6 km
Tugu Pahlawan 6.1 km
Sampoerna Museum 7.2 km
Suramadu National Bridge 7.3 km
Pakuwon Food Festival 11.3 km
Nearby landmarks
Klinik Abdi Mulia 140 m
Family Dental Care 390 m
Andhika Badminton Court 770 m
Posyandu Cempaka II 870 m
Golden City Mall 930 m
Consulate of Belgium 980 m
Puskesmas Pembantu Sono Kwijenan 1.2 km
Poliklinik UWK 1.2 km
Bukit Darmo Golf 1.3 km
Puskesmas Pembantu Pradah Kali Kendal 1.3 km
Free Wi-Fi
2021

Deka Hotel

Jalan Hr Muhammad No 24, Kelurahan Putat Gede, Kecamatan Sukomanunggal, Dukuh Pakis, Surabaya, Indonesia, 60189 - See map

This property is in high demand!

13 travelers have booked today.

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

  • Air conditioning

  • Daily housekeeping

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money8.7
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at Deka Hotel

Standard Room
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Classic Double Room
...
  • Room size: 13 m²/140 ft²
  • View view
  • 1 queen bed
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Standard Double Room with Bunk Bed
...
  • Room size: 13 m²/140 ft²
  • View view
  • 1 queen bed and 1 bunk bed
Enter dates to see prices
Bunk Bed Room
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 bunk bed
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Classic Twin
...
  • Room size: 13 m²/140 ft²
  • City view
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Corner Room
...
  • Room size: 15 m²/161 ft²
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Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • 1 king bed
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Standard Corner Room
...
  • Room size: 15 m²/161 ft²
  • 1 double bed
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2 BEDS 2 TWIN BEDS
...
    Enter dates to see prices
    DOUBLE ROOM BUNK BED DOUBLE BED 1 TWIN BED
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Deka Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Deka Hotel?

      Deka Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Deka Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Deka Hotel has a car park that's close to the hotel. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at Deka Hotel?

      Start your mornings right, with the continental and buffet breakfast options offered at Deka Hotel. Halal breakfast is available for guests.

      What are my dining options at Deka Hotel?

      Meals served include dinner and lunch. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      Can special events be hosted at Deka Hotel?

      Large events and gatherings such as engagements can be hosted at Deka Hotel.

      Can business events be hosted at Deka Hotel?

      On-site venues and convenient event services make Deka Hotel an ideal choice for hosting meetings. Projector or LED display is available to help your business event or meeting a successful one.

      What is the smoking policy at Deka Hotel?

      Deka Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

      What is the closest train, metro, or bus station to Deka Hotel?

      Setasiun Kereta Api Gambir Jakarta is the closest train, metro, or bus station, about 1.3 km away from Deka Hotel.

      What restaurants are nearby Deka Hotel?

      Deka Hotel is located in Dukuh Pakis, famous for good restaurants such as Briosse Bistro, Grand Ocean International Seafood Restaurant and Chamas Brazilian Churrascaria.

      What popular shopping places are close to Deka Hotel?

      Deka Hotel is located in Dukuh Pakis area which features shopping places such as Supermal Pakuwon Indah, Lenmarc Mall and Family Outlet.

      What are popular attractions near Deka Hotel?

      Deka Hotel is located in Dukuh Pakis area, which is famous for attractions such as Waterpark, GKA Gloria Kota Satelit and GKI Darmo Satelit.

      What popular beaches are close to Deka Hotel?

      Deka Hotel is located in the Dukuh Pakis area, which includes Pantai manggar balikpapan, Pantai Goa Cina and Citraland Swimmingpool.

      What popular natural sightseeing spots are close to Deka Hotel?

      Deka Hotel is located in the Dukuh Pakis area, which is famous for natural sightseeing destinations such as Gor Darmo Permai, The Rocks Racing Team and Exit tol Satelit.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Deka Hotel

      • 7.2

        Very good
        Cleanliness

        "Very Clean budget hotel"

        hendra

        |

        January 21, 2021

      • 10

        Exceptional
        Location

        "Cheap clean good location"

        Teguh

        |

        December 13, 2020

      • 9.6

        Exceptional

        "Small and clean hotel"

        Irfan

        |

        March 19, 2021

      Property ranking|Compared to 734 Surabaya properties
      See all rankings
      Location score
      9.1/10
      Service score
      8.7/10
      Value for money score
      8.6/10
      Cleanliness score
      8.4/10
      Better than
      94
      %
      of Surabaya properties
      Better than
      91
      %
      of Surabaya properties
      Better than
      87
      %
      of Surabaya properties
      Better than
      87
      %
      of Surabaya properties
      Overall rating:

      8.4

      Excellent
      129 reviews
      Cleanliness
      8.4
      Facilities
      7.7
      Location
      9.1
      Read all reviews >
      More about Deka Hotel

      More about Deka Hotel

      Amenities and facilities
      Very good
      Facilities

      7.7

      Languages spoken

      • English
      • Indonesian

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Massage
      • Spa

      Cleanliness and safety

      • Body thermometer
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Hand sanitizer
      • Physical distancing of at least 1 meter
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Breakfast [free]
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service

      Services and conveniences

      • Concierge
      • Convenience store
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Gift/souvenir shop
      • Laundry service
      • Luggage storage
      • Shops
      • Smoking area

      For the kids

      • Family room

      Access

      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Rental car
      • Shuttle service
      • Taxi service
      • Valet parking

      Available in all rooms

      • Air conditioning
      • Closet
      • Free bottled water
      • Free welcome drink
      • High floor
      • Linens
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Smoke detector
      • Smoking allowed
      • Toiletries
      • Towels
      • Wake-up service
      Food and dining
      Restaurants on site

      Restaurant

      • Cuisine: Asian
      • Menu: Buffet
      Location
      Jalan Hr Muhammad No 24, Kelurahan Putat Gede, Kecamatan Sukomanunggal, Dukuh Pakis, Surabaya, Indonesia, 60189
      Exceptional
      Location

      9.1

      Airports

      • Juanda International Airport (SUB)
        14.2 km

      Hospital or clinic

      • Klinik Abdi Mulia
        140 m

      Shopping

      • Tunjungan Plaza
        5.1 km

      Convenience store

      • On-site

      Cash withdrawal

      • ATM
        250 m
      What's nearby

      Popular landmarks

      • Surabaya's Zoo
        4.3 km
      • Bungkul Park
        4.5 km
      • Tunjungan Plaza
        5.1 km
      • Monkasel (Submarine Monument)
        5.6 km
      • Tugu Pahlawan
        6.1 km
      • Sampoerna Museum
        7.2 km
      • Suramadu National Bridge
        7.3 km
      • Pakuwon Food Festival
        11.3 km

      Nearby landmarks

      • Klinik Abdi Mulia
        140 m
      • Family Dental Care
        390 m
      • Andhika Badminton Court
        770 m
      • Posyandu Cempaka II
        870 m
      • Golden City Mall
        930 m
      • Consulate of Belgium
        980 m
      • Puskesmas Pembantu Sono Kwijenan
        1.2 km
      • Poliklinik UWK
        1.2 km
      • Bukit Darmo Golf
        1.3 km
      • Puskesmas Pembantu Pradah Kali Kendal
        1.3 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-5 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 6-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee180000 IDR

      The property

      • Number of rooms 147

      Reviews of Deka Hotel from real guests

      Provided by verified guests of Agoda
      8.4
      /
      10
      Cleanliness8.4
      Facilities7.7
      Location9.1
      Service8.7
      Value for money8.7
      High score for Surabaya
      Rating
      9+ Exceptional (27)
      8-9 Excellent (6)
      7-8 Very Good (4)
      6-7 Good (2)
      <6 Below Expectation (8)
      Time of the year
      Mar - May (12)
      Jun - Aug (7)
      Sep - Nov (4)
      Dec - Feb (24)
      Don't miss out!Users are booking a place in Surabaya every 1 minutes on Agoda.com
      All guests (129)
      All room types
      All languages
      Showing 47 verified guest comments
      123
      10.0
      Exceptional
      Harry from Indonesia
      Couple
      Classic Twin
      Stayed 1 night in February 2020

      Servis”

      Previously ibis hotel, the servise is ok

      Reviewed February 23, 2020

      See room deals

      Dear Mr Harry, We are very grateful for your rating and comment regarding our visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We will share your comments with our team. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Budi Setiawan Hotel Manager

      Responded February 29, 2020
      Deka Hotel
      9.6
      Exceptional
      Irfan from Indonesia
      Solo traveler
      Standard Room
      Stayed 1 night in March 2021

      Good Hotel”

      Small and clean hotel

      Reviewed March 19, 2021

      See room deals

      Dear Mr. Irfan, We are very grateful for your rating and review regarding the visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We'll share your review with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be more satisfying than the previous one. Best regards, Budi Setiawan Hotel Manager

      Responded April 20, 2021
      Deka Hotel
      6.8
      Good
      Frendy from Indonesia
      Solo traveler
      Standard Room
      Stayed 1 night in October 2020

      2 Star Hotel”

      Former IBIS Hotel , small room , and normally Ibis style

      Reviewed February 15, 2021

      See room deals

      Yang terhormat Bapak Frendy, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

      Responded February 22, 2021
      Deka Hotel
      9.2
      Exceptional
      Deasy from Indonesia
      Family with young children
      Bunk Bed Room
      Stayed 1 night in February 2020

      Affordable and good....”

      The door of the bathroom shouldn’t be transparent....it’s a bit awkward

      Reviewed February 28, 2020

      See room deals

      Dear Ms Deasy, We are very grateful for your rating and comment regarding our visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We will share your comments with our team. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Budi Setiawan Hotel Manager

      Responded February 29, 2020
      Deka Hotel
      7.2
      Very good
      hendra from Indonesia
      Business traveler
      Standard Room
      Stayed 1 night in February 2020

      Budget hotel”

      Very Clean budget hotel

      Reviewed January 21, 2021

      See room deals

      Yang terhormat Pak Hendra, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

      Responded January 28, 2021
      Deka Hotel
      10.0
      Exceptional
      Teguh from Indonesia
      Family with young children
      Standard Room
      Stayed 1 night in December 2020

      afoordable price”

      cheap clean good location

      Reviewed December 13, 2020

      See room deals

      Dear Mr Teguh, We are very grateful for your rating and review regarding your visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We'll share your review with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be more satisfying than before. Best regards, Budi Setiawan Hotel Manager

      Responded January 19, 2021
      Deka Hotel
      9.2
      Exceptional
      Desi from Indonesia
      Solo traveler
      Classic Twin
      Stayed 1 night in February 2020

      Good”

      Overall was good 👌

      Reviewed March 01, 2020

      See room deals

      Dear Ms Desi, We are very grateful for your rating and comment regarding our visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We will share your comments with our team. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Budi Setiawan Hotel Manager

      Responded March 04, 2020
      Deka Hotel
      8.0
      Excellent
      Lyna from Indonesia
      Business traveler
      Standard Room
      Stayed 1 night in January 2020

      Satisfied”

      Satisfied

      Reviewed January 27, 2021

      See room deals

      Yang terhormat Ibu Lyna, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

      Responded January 28, 2021
      Deka Hotel
      4.0
      Andy from Indonesia
      Solo traveler
      Classic Twin
      Stayed 1 night in February 2021

      standard”

      so so only for 1 night stay.

      Reviewed January 17, 2022

      See room deals

      Dear Mr Andi, Thank you for taking the time to share your review with us. We really appreciate about your review and we will share to our staff to improve our attention and our services. Hope to welcome you back soon. Warm Regards, Deka Hotel Management Team

      Responded January 23, 2022
      Deka Hotel
      10.0
      Exceptional
      F. from Indonesia
      Couple
      Standard Room
      Stayed 3 nights in December 2021

      Good at all”

      Kamar bersih, hot waternya nyala, paling the best pelayanan dan keramahan staff hotelnya. Really recommended 👍

      Reviewed January 03, 2022

      See room deals

      Tamu yang terhormat, Terimakasih telah meluangkan waktu untuk berbagi ulasan tentang kunjungan anda di Deka Hotel. Kami sangat menghargai ulasan anda dan akan membagikan ulasan anda kepada staff kami untuk memotivasi dan meningkatkan pelayanan kami. Kami berharap untuk segera bisa menyambut anda kembali. Salam hangat, Deka Hotel Management Team

      Responded January 23, 2022
      Deka Hotel
      10.0
      Exceptional
      MISSYIANTHIA from Indonesia
      Business traveler
      Standard Room
      Stayed 4 nights in December 2021

      Modern n nyaman”

      All good Dr staff n fasilits... recommend bnget

      Reviewed December 19, 2021

      See room deals

      Ibu Missyianthia yang terhormat, Terima kasih atas kesediaan waktunya memberikan ulasan mengenai pengalaman menginap Anda di hotel kami. Ulasan Anda sangat penting bagi kami. Ulasan Anda akan kami bagikan kepada staff kami karena hal ini merupakan motivasi bagi kami untuk selalu berusaha untuk meningkatkan dan memperbaiki kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan yang Anda berikan dan kami mengharapkan kunjungan Anda selanjutnya akan lebih memuaskan dari sebelumnya. Hormat saya, Budi Setiawan Hotel Manager

      Responded December 27, 2021
      Deka Hotel
      9.6
      Exceptional
      Jefry from Indonesia
      Business traveler
      Standard Room
      Stayed 1 night in December 2021

      Compact Room like in the Ship”

      It's a budget hotel with small room but modern and clean. The most benefit of this hotel is location, just in the middle of Surabaya City.

      Reviewed December 17, 2021

      See room deals

      6.4
      Good
      Christine from Indonesia
      Couple
      Classic Twin
      Stayed 3 nights in November 2021

      Standard”

      The room is clean but small room and very standard. No water inside the room, but they provide water dispenser in the hall.

      Reviewed November 21, 2021

      See room deals

      Ibu Christine yang terhormat, Terima kasih atas kesediaan waktunya memberikan ulasan mengenai pengalaman menginap Anda di hotel kami. Ulasan Anda sangat penting bagi kami. Ulasan Anda akan kami bagikan kepada staff kami karena hal ini merupakan motivasi bagi kami untuk selalu berusaha untuk meningkatkan dan memperbaiki kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan yang Anda berikan dan kami mengharapkan kunjungan Anda selanjutnya akan lebih memuaskan dari sebelumnya. Hormat saya, Budi Setiawan Hotel Manager

      Responded November 29, 2021
      Deka Hotel
      8.4
      Excellent
      Aulia from Indonesia
      Couple
      Classic Double Room
      Stayed 1 night in April 2021

      .”

      .

      Reviewed November 18, 2021

      See room deals

      Ibu Aulia yang terhormat, Terima kasih atas kesediaan waktunya memberikan ulasan mengenai pengalaman menginap Anda di hotel kami. Ulasan Anda sangat penting bagi kami. Ulasan Anda akan kami bagikan kepada staff kami karena hal ini merupakan motivasi bagi kami untuk selalu berusaha untuk meningkatkan dan memperbaiki kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan yang Anda berikan dan kami mengharapkan kunjungan Anda selanjutnya akan lebih memuaskan dari sebelumnya. Hormat saya, Budi Setiawan Hotel Manager

      Responded November 29, 2021
      Deka Hotel
      2.0
      Dewi from Indonesia
      Couple
      Classic Double Room
      Stayed 2 nights in July 2021

      Acceptable”

      Not a good to serve their guest,they dont want to clean our room

      Reviewed August 02, 2021

      See room deals

      Dear Ms Dewi, Thank you for taking the time to leave a review regarding your stay at our hotel. Allow us to apologize for the inconvenience of your experience while staying at Deka Hotel. During the pandemic, if guests can not show the results of the swab then we can not clean the room. But your review is very important to us. We will share your review with our staff because this is a motivation for us to always try to improve and improve the quality of our services. Thank you again for your review and we hope that your next visit will be more satisfying than the previous one. Best Regards, Budi Setiawan Hotel Manager

      Responded August 23, 2021
      Deka Hotel
      10.0
      Exceptional
      Triyono from Indonesia
      Couple
      Standard Room
      Stayed 1 night in April 2021

      As is, Layak ”

      Layak dinikmati, layak diapresiasi 👌👍

      Reviewed May 02, 2021

      See room deals

      Yang terhormat Bapak Triyono, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

      Responded May 11, 2021
      Deka Hotel
      7.2
      Very good
      Rahman from Indonesia
      Business traveler
      Standard Room
      Stayed 3 nights in June 2021

      Hotel dengan lokasi yang bagus”

      Hotel dengan kamar yang sempit dan kamar mandi yang sempit juga, sarapan kurang variatif.

      Reviewed June 11, 2021

      See room deals

      Bapak Rahman yang terhormat, Terimakasih atas kesediaan waktunya memberikan ulasan mengenai pengalaman menginap Anda di hotel kami. Ijinkan kami memohon maaf atas ketidaknyamanan yang dialami Anda saat menginap di hotel kami. Ulasan Anda sangat penting bagi kami. Ulasan Anda akan kami bagikan kepada staff kami karena hal ini merupakan motivasi bagi kami untuk selalu berusaha untuk meningkatkan dan memperbaiki kualitas pelayanan kami. Sekali lagi terimakasih atas ulasan yang Anda berikan dan kami mengharapkan kunjungan Anda selanjutnya akan lebih memuaskan dari sebelumnya. Hormat saya, Budi Setiawan Hotel Manager

      Responded June 14, 2021
      Deka Hotel
      7.2
      Very good
      Rahman from Indonesia
      Business traveler
      Corner Room
      Stayed 3 nights in June 2021

      Hotel budget dengan lokasi strategis”

      Hotelnya bagus tetapi kamarnya sempit tidak sesuai yang diharapkan, kamar mandinya terlalu kecil.

      Reviewed June 11, 2021

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      Bapak Rahman yang terhormat, Terimakasih atas kesediaan waktunya memberikan ulasan mengenai pengalaman menginap Anda di hotel kami. Ijinkan kami memohon maaf atas ketidaknyamanan yang dialami Anda saat menginap di hotel kami. Ulasan Anda sangat penting bagi kami. Ulasan Anda akan kami bagikan kepada staff kami karena hal ini merupakan motivasi bagi kami untuk selalu berusaha untuk meningkatkan dan memperbaiki kualitas pelayanan kami. Sekali lagi terimakasih atas ulasan yang Anda berikan dan kami mengharapkan kunjungan Anda selanjutnya akan lebih memuaskan dari sebelumnya. Hormat saya, Budi Setiawan Hotel Manager

      Responded June 14, 2021
      Deka Hotel
      8.4
      Excellent
      Evrita from Indonesia
      Couple
      Standard Room
      Stayed 1 night in January 2021

      Overall oke buat yang mau staycation”

      minus di kerekan jendela yang rusak, untuk lainnya good lah..

      Reviewed March 31, 2021

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      Yang terhormat Ibu Evrita, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

      Responded April 20, 2021
      Deka Hotel
      2.0
      tauw from Indonesia
      Business traveler
      Standard Room
      Stayed 1 night in June 2020

      Sekali aja kesini”

      Kamar mandi bau ,ac tidak terlalu dingin .sempit.parah sekali

      Reviewed August 29, 2020

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      Yang terhormat Bapak Tauw, Kami berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Mohon maaf jika kunjungan Anda tidak sesuai dengan ekspetasi Anda. Kami menghargai ulasan Anda, sebagai informasi bahwa kamar yang Anda booking merupakan kamar standard kami. Adapun kami mempunyai kamar dengan type lebih luas namun tentunya dengan harga dan fasilitas yang berbeda. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami untuk berusaha terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

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