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View, DeLaSol Phat Linh Sapa in Sapa
Standard Double or Twin Room - Bedroom, DeLaSol Phat Linh Sapa in Sapa
a man and a woman standing on a balcony looking at the ocean, DeLaSol Phat Linh Sapa in Sapa
a man and a woman sitting on a couch in front of a fireplace, DeLaSol Phat Linh Sapa in Sapa
a woman and a man are playing a video game, DeLaSol Phat Linh Sapa in Sapa
Interior view, DeLaSol Phat Linh Sapa in Sapa
Interior view, DeLaSol Phat Linh Sapa in Sapa

Removed from saved list

8.7

Excellent

175 reviews

175 reviews

View15
Housekeeping10
Breakfast5
See map
See map

8.8

Excellent

Location rating score

Excellent location - 400 meters from city center
Parking
FREE
Popular landmarks
Ham Rong Mountain 750 m
The Stone Church (Holy Rosary Church) 920 m
Quang Truong Square 1.0 km
Cat Cat Ethnic Village 1.2 km
Sun World Fansipan Legend 1.6 km
Love Waterfall 4.9 km
Fansipan Mountain 7.8 km
Thac Bac Waterfall (Silver Falls) 8.0 km
Ta Phin Village 8.0 km
Nearby landmarks
Rattan Bridge 330 m
Thac Bac Silver Waterfall 380 m
Mountain Bar & Pub 660 m
Mau Temple 660 m
Hung's Organic farm 750 m
Ham Rong Mountain 750 m
Sapa Ethnic School 780 m
Ta Phin Ethnic Commune 810 m
Indigo Cat 840 m
Lao Chai Village 840 m
Newly built in 2022

DeLaSol Phat Linh Sapa

16 Muong Hoa street, Sapa Town, Lao Cai Province, Viet Nam, Sa Pa City Center, Sapa, Vietnam, 330000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sa Pa City Center part of Sapa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fansipan Mountain. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

750 meters to Ham Rong Mountain

Check-in [24-hour]

Airport transfer

Newly built

Excellent view

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Bicycles

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

This property is in high demand!

6 travelers have booked today.

Value for money8.7
Distance to city center1.4 km
Location rating8.8
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport134.7 km

Rooms available at DeLaSol Phat Linh Sapa

King Room with Mountain View
...
  • Room size: 41 m²/441 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Premium Deluxe Double Double Room
...
  • Room size: 41 m²/441 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room with Balcony
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double Or Twin City View
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 king bed or 2 single beds
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
Enter dates to see prices
Premium Mountain View with Balcony
...
  • Room size: 41 m²/441 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Premium Room
...
  • Room size: 41 m²/441 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DeLaSol Phat Linh Sapa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DeLaSol Phat Linh Sapa?

DeLaSol Phat Linh Sapa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at DeLaSol Phat Linh Sapa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, DeLaSol Phat Linh Sapa has a car park available for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Sapa with private transportation, the hotel can arrange taxi service.

Is breakfast offered at DeLaSol Phat Linh Sapa?

Start your mornings right, with the continental and buffet breakfast options offered at DeLaSol Phat Linh Sapa. Adults can enjoy breakfast offered with an additional charge of 350000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at DeLaSol Phat Linh Sapa?

DeLaSol Phat Linh Sapa features an on-site restaurant for your dining convenience. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at DeLaSol Phat Linh Sapa?

Your special occasion or event can be hosted at the DeLaSol Phat Linh Sapa's venue.

Can business events be hosted at DeLaSol Phat Linh Sapa?

On-site venues and convenient event services make DeLaSol Phat Linh Sapa an ideal choice for hosting corporate events. The venue available at the hotel can accommodate up to 1 people.

What is the smoking policy at DeLaSol Phat Linh Sapa?

DeLaSol Phat Linh Sapa does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to DeLaSol Phat Linh Sapa?

The closest train, metro, or bus station to DeLaSol Phat Linh Sapa is Sapa Bus Station, 1.4 km away.

What restaurants are nearby DeLaSol Phat Linh Sapa?

Restaurants including Red Dao House Restaurant, Little Vietnam Restaurant and Little SaPa Restaurant are popular in DeLaSol Phat Linh Sapa’s neighborhood which is known as Sa Pa City Center.

What popular shopping places are close to DeLaSol Phat Linh Sapa?

Shopping options in DeLaSol Phat Linh Sapa’s Sa Pa City Center neighborhood include Sapa Market, Can Cau Market and Indigo Cat.

What are popular attractions near DeLaSol Phat Linh Sapa?

Guests at DeLaSol Phat Linh Sapa can easily visit Sun World Fansipan Legend, Quang Truong Square and The Stone Church (Holy Rosary Church) located in the Sa Pa City Center area.

What popular natural sightseeing spots are close to DeLaSol Phat Linh Sapa?

DeLaSol Phat Linh Sapa’s nearby natural sights include Fansipan Mountain, Muong Hoa Valley and Love Waterfall located in the same Sa Pa City Center area.

See map

Explore the neighborhood

What people love about DeLaSol Phat Linh Sapa

  • 10

    Exceptional
    Cleanliness

    "Room have nice view and I highly appreciate the cleanliness here."

    Thanh

    |

    January 28, 2023

  • 8.8

    Excellent
    Cleanliness

    "As it's clean and has a great view for this particular room type."

    Wei

    |

    January 4, 2023

  • 10

    Exceptional
    Location

    "Perfect location, distance walking from everything."

    Hila

    |

    December 5, 2022

Property ranking|Compared to 457 Sapa properties
See all rankings
Cheapest price score
Location score
8.9/10
Cleanliness score
8.9/10
Value for money score
8.7/10
Better than
90
%
of Sapa properties
Better than
89
%
of Sapa properties
Better than
88
%
of Sapa properties
Better than
84
%
of Sapa properties
Overall rating:

8.7

Excellent
175 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.8
Read all reviews >
What travelers say they love:
Room was clean and spacious with great view from balcony.
Yvonne from Singapore
Group
More about DeLaSol Phat Linh Sapa

More about DeLaSol Phat Linh Sapa

DeLaSol Phat Linh Sapa

Do more sightseeing in the famous neighborhoods of Sapa with a stay at DeLaSol Phat Linh Sapa.
At DeLaSol Phat Linh Sapa, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Sapa even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk service is provided at the hotel including luggage storage. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at DeLaSol Phat Linh Sapa thanks to the hotel's laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at DeLaSol Phat Linh Sapa are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at DeLaSol Phat Linh Sapa even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. DeLaSol Phat Linh Sapa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at DeLaSol Phat Linh Sapa begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Apart from amenities and services, DeLaSol Phat Linh Sapa goes the extra mile to make sure all guests make the most of their time. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

DeLaSol Phat Linh Sapa is the perfect spot to explore Sapa's fascinating cultural sights and attractions. The most famous landmark nearby is Cat Cat Ethnic Village just 1.2 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 90% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 88% of the city's other accommodations.
Ranking higher than 88% of the city's accommodations options, this is a great choice for location.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Languages spoken
  • English
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids facilities
  • Kids meal
  • Kids safety features
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Location

16 Muong Hoa street, Sapa Town, Lao Cai Province, Viet Nam, Sa Pa City Center, Sapa, Vietnam, 330000
Excellent
Location

8.8

Airports
  • Dien Bien Phu Airport (DIN) - Vietnam
    134.7 km
  • Wenshan Puzhehei Airport (WNH) - China
    146.2 km
Public transportation
  • Sapa Bus Station
    1.5 km
Hospital or clinic
  • Sapa Hospital
    840 m
Shopping
  • Sapa Market
    1.4 km
Convenience store
  • Huai Thu Grocery Store
    1.1 km
Cash withdrawal
  • ATM
    1.4 km

What's nearby

Popular landmarks
  • Ham Rong Mountain
    750 m
  • The Stone Church (Holy Rosary Church)
    920 m
  • Quang Truong Square
    1.0 km
  • Cat Cat Ethnic Village
    1.2 km
  • Sun World Fansipan Legend
    1.6 km
  • Love Waterfall
    4.9 km
  • Fansipan Mountain
    7.8 km
  • Thac Bac Waterfall (Silver Falls)
    8.0 km
  • Ta Phin Village
    8.0 km
Nearby landmarks
  • Rattan Bridge
    330 m
  • Thac Bac Silver Waterfall
    380 m
  • Mountain Bar & Pub
    660 m
  • Mau Temple
    660 m
  • Hung's Organic farm
    750 m
  • Ham Rong Mountain
    750 m
  • Sapa Ethnic School
    780 m
  • Ta Phin Ethnic Commune
    810 m
  • Indigo Cat
    840 m
  • Lao Chai Village
    840 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:00
  • Check-out from11:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Distance from city center1.4 km
  • Travel time to airport (minutes)300
Extras
  • Breakfast charge (unless included in room price)350000 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • Local Tax ID/ Rental License5300219994
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 65
  • Year property opened2022
  • Most recent renovation2022
Parking
  • Daily parking fee0 VND

Reviews of DeLaSol Phat Linh Sapa from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.4
Location8.8
Service9.0
Value for money8.7
High score for Sapa
Rating
9+ Exceptional (49)
8-9 Excellent (5)
7-8 Very Good (7)
6-7 Good (2)
<6 Below Expectation (3)
Time of the year
Mar - May (8)
Jun - Aug (19)
Sep - Nov (17)
Dec - Feb (22)

Show reviews that mention 

Showing 66 verified guest comments
1234
10.0
Exceptional
Phoejane from Philippines
Solo traveler
Stayed 3 nights in June 2022

Great hotel and good value for money”

I had a wonderful stay at DeLaSol Sapa this summer. The room was big and clean. Their staff was really amazing. They upgraded my room and I've got a nice view. The hotel is just a few minutes' walks from Sapa Station to Fansipan and the center. Will definitely recommend this hotel to anyone who will go to Sapa.

Reviewed June 27, 2022

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Dear Phoejane, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded July 18, 2022
DeLaSol Phat Linh Sapa
10.0
Exceptional
Wai from Singapore
Family with teens
King Room with Mountain View
Stayed 3 nights in June 2022

Fantastic hotel with majestic view. ”

We came in late at night and Ms. Lan was really good to take care of me and my 2 boys. We checked in to Family Room with Mountain View at the highest floor. Breakfast was good and of good quality. Staff are all nice and polite. We enjoyed every single bit of the hotel.

Reviewed July 02, 2022

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Dear Wai, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded July 18, 2022
DeLaSol Phat Linh Sapa
10.0
Exceptional
Dinh from Vietnam
Couple
Standard Double or Twin Room
Stayed 1 night in March 2022

Beautiful hotel, Great Location”

I stay in DeLaSol Hotel for 02 nights. The room is clean with an extraordinary view. All staffs are kind and friendly. Definitely will recommend it to friends and family.

Reviewed April 02, 2022

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Dear our beloved guest, What a pleasure to read your positive feedback regarding your stay at the DeLaSol Phat Linh Sapa Hotel. We appreciate all of the wonderful words you have shared during your visit. We are also very pleased to know that our product and service all played a role in creating such memories for you. It was such a delight hosting you as our guest and we all look forward to having a chance of being at your service in the future. Warm regards, DeLaSol Phat Linh Sapa Team

Responded May 07, 2022
DeLaSol Phat Linh Sapa
10.0
Exceptional
Rajesh from Canada
Business traveler
Standard Double or Twin Room
Stayed 1 night in March 2022

Boutique restaurant with a great restaurant”

Move over, M Gallery… DeLaSol is a boutique hotel that has been upgraded and features some of the best dining, especially classical French cuisine, in Sapa. Good selection of wines as well. Excellent view, great location, I’ll be back.

Reviewed March 20, 2022

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Dear Mr/Ms. Rajesh, What a joyful feeling for us to have the opportunity to welcome you during your recent stay! On behalf of the hotel team, we would like to say thank you for such feedback. Your feedback will be shared with the entire hotel team, as it acts as an inspiration and motivation for us to thrive harder to exceed our guests’ expectations. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you again in the not too distant future. Best regards, DeLaSol Phat Linh Sapa Team

Responded March 30, 2022
DeLaSol Phat Linh Sapa
9.6
Exceptional
Beata from Vietnam
Group
Deluxe Double or Twin Room with Balcony
Stayed 2 nights in June 2022

Exceptional”

Clean and comfortable rooms, tasty breakfast, very good location, nice balcony with a little table and chairs to admire the great view. Staff very friendly and helpful.

Reviewed June 20, 2022

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Dear Beata, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded July 18, 2022
DeLaSol Phat Linh Sapa
9.6
Exceptional
Aymeric from Vietnam
Couple
Standard Double or Twin Room
Stayed 2 nights in May 2022

Great view, great staff”

Too mountain view for selected rooms. Worth every bucks. The staff is diligent and very helpful! Receptionist team was lovely.

Reviewed May 02, 2022

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Dear our beloved guest, What a pleasure to read your positive feedback regarding your stay at the DeLaSol Phat Linh Sapa Hotel. We appreciate all of the wonderful words you have shared during your visit. We are also very pleased to know that our product and service all played a role in creating such memories for you. It was such a delight hosting you as our guest and we all look forward to having a chance of being at your service in the future. Warm regards, DeLaSol Phat Linh Sapa Team

Responded May 07, 2022
DeLaSol Phat Linh Sapa
9.6
Exceptional
Thanh from Vietnam
Family with young children
Standard Double or Twin Room
Stayed 2 nights in April 2022

Worth every penny”

New build hotel, very clean and good services. The location is convenient too.

Reviewed April 30, 2022

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Dear our beloved guest, What a pleasure to read your positive feedback regarding your stay at the DeLaSol Phat Linh Sapa Hotel. We appreciate all of the wonderful words you have shared during your visit. We are also very pleased to know that our product and service all played a role in creating such memories for you. It was such a delight hosting you as our guest and we all look forward to having a chance of being at your service in the future. Warm regards, DeLaSol Phat Linh Sapa Team

Responded May 07, 2022
DeLaSol Phat Linh Sapa
10.0
Exceptional
Huan from Vietnam
Solo traveler
Standard Double or Twin Room
Stayed 1 night in April 2022

Best value”

good service, good view.

Reviewed April 04, 2022

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Dear our beloved guest, What a pleasure to read your positive feedback regarding your stay at the DeLaSol Phat Linh Sapa Hotel. We appreciate all of the wonderful words you have shared during your visit. We are also very pleased to know that our product and service all played a role in creating such memories for you. It was such a delight hosting you as our guest and we all look forward to having a chance of being at your service in the future. Warm regards, DeLaSol Phat Linh Sapa Team

Responded May 07, 2022
DeLaSol Phat Linh Sapa
9.2
Exceptional
trang from Singapore
Family with young children
Deluxe Double or Twin Room with Balcony
Stayed 3 nights in June 2022

Exceptional”

hotel is nice and new, room is spacious, if you book those with mountain views. Staff is extremely helpful. we had a great stay

Reviewed July 03, 2022

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Dear Ms. Trang, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded July 18, 2022
DeLaSol Phat Linh Sapa
9.2
Exceptional
Chidchanok from Thailand
Group
Grand Deluxe
Stayed 2 nights in February 2023

Exceptional”

The rooms is on great location not far from Sun plaza around 5 min by walk. Hotel is very clean and comfortable. Staff could not understand English that much but it's not the ploblem. Surounding by restaurant and massage shop.

Reviewed February 07, 2023

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7.2
Very good
Ha from South Korea
Couple
Standard Double or Twin Room
Stayed 2 nights in January 2023

Bad staff attitude”

The staff kept asking me to pay for a laundry bag that I didn’t use. I tried to tell them that it might have fallen off somewhere in the room and they should check again. But they insisted that the room had been fully equipped before I got in, so if the laundry bag was missing, it would definitely be my doing. I refused to pay so they had to check again and FOUND it! And they didn’t apologize to me after that. Very bad staff attitude!

Reviewed January 30, 2023

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Dear Ms. Ha, Warmest Greetings from DeLaSol Phat Linh Sapa, Thank you so much for taking your precious time to review us. We are deeply sorry for your dissatisfaction about the services from our staff that did not match your standard while staying at our hotel. We will take note the information and will improve for the better service in the future. Once again, we apologize for the issue and hope to have another chance to serve you with the higher level. Best Regards,

Responded January 30, 2023
DeLaSol Phat Linh Sapa
10.0
Exceptional
Thanh from Vietnam
Family with young children
Premium Deluxe Double Double Room
Stayed 2 nights in January 2023

Good place to stay”

Great staff. Room have nice view and I highly appreciate the cleanliness here. Breakfast is normal, if possible, should have more choices. Overall is good

Reviewed January 29, 2023

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Dear Our beloved guest, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded January 30, 2023
DeLaSol Phat Linh Sapa
10.0
Exceptional
Rarinphat from Thailand
Family with young children
Grand Deluxe
Stayed 2 nights in January 2023

Exceptional”

Everything is good !!! i will be back🤍

Reviewed January 13, 2023

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Dear Our beloved guest, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded January 30, 2023
DeLaSol Phat Linh Sapa
8.0
Excellent
Lam from Vietnam
Family with young children
Standard Double or Twin Room
Stayed 4 nights in December 2022

Very good”

Air con not strong enough

Reviewed January 11, 2023

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Dear Our beloved guest, Thank you very much for your review. We regret that your stay was not as pleasant as it should have been. We are sorry that we did not meet your expectation. We hope to welcome you back soon so that we can bring you the memorable experience to truly show our personalized service. Yours sincerely,

Responded January 11, 2023
DeLaSol Phat Linh Sapa
6.4
Good
LIM from Singapore
Group
Grand Deluxe
Stayed 2 nights in December 2022

Good”

Hotel location is good. Many restaurants and shops at door step. Sapa city centre within walking distance. Check in was quite smooth. We were given hot ginger tea upon arrival which is very much appreciated as it was so cold when we arrived! Room is spacious with a balcony which provided a mountain view. Breakfast is decent but coffee and tea is not hot! There is power outage on our first night and no water to shower! No response or support from hotel staff despite numerous calls to the front desk. Hotel should ensure there is staff to support hotel guests in the night time. It can be frustrating if no assistance or help is available especially in times of emergency.

Reviewed January 07, 2023

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Dear our beloved guest, Thank you very much for your review. We regret that your stay was not as pleasant as it should have been. We are sorry that we did not meet your expectation. We hope to welcome you back soon so that we can bring you the memorable experience to truly show our personalized service. Many thanks and kind regards, DeLaSol Phat Linh Sapa Hotel.

Responded January 11, 2023
DeLaSol Phat Linh Sapa
8.8
Excellent
Wei from Vietnam
Couple
Grand Deluxe
Stayed 3 nights in December 2022

One of the few big hotels in SAPA”

I would highly recommend this place. As it's clean and has a great view for this particular room type. However, during my stay there was lots of mist/haze due to the winter season. Room is big and clean. Bed is great. TV is good. Water Heater and air condition is working great. The only downside will be the service isn't that great for a 4 star hotel. Breakfast is pretty simple. Nothing special. The bathroom is always extremely cold especially during winter. It's weird how the bathroom is forever freezing cold. But the room isn't with the heater.

Reviewed January 05, 2023

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Dear Our beloved guest, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded January 11, 2023
DeLaSol Phat Linh Sapa
10.0
Exceptional
AMPHON from Thailand
Group
Standard Double or Twin Room
Stayed 3 nights in December 2022

All staffs are helpful and service mind”

We came from Thailand and we stay here for 2 nights. Everything was great and all staff had service mind and helpful especially Kevin and Levi, they help me fix to connect wifi in smart TV. The room was clean and comfortable. You should get here once visit Hanoi

Reviewed January 05, 2023

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Dear Our beloved guest, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded January 11, 2023
DeLaSol Phat Linh Sapa
10.0
Exceptional
Hoàng from Vietnam
Couple
Grand Deluxe
Stayed 2 nights in December 2022

Exceptional”

The staff were very helpful, new hotel with clean room and modern facilities.

Reviewed January 02, 2023

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Dear Our beloved guest, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded January 11, 2023
DeLaSol Phat Linh Sapa
9.2
Exceptional
Supanatd from Thailand
Family with teens
Deluxe Double Or Twin City View
Stayed 2 nights in December 2022

Recommended hotel”

New hotel, big room and clean. The staff is very helpful. My family like breakfast and love sitting by the fireplace at the lobby.

Reviewed December 30, 2022

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Dear Our beloved guest, We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Responded January 11, 2023
DeLaSol Phat Linh Sapa
2.0
Pichaya from Thailand
Family with teens
Grand Deluxe
Stayed 2 nights in December 2022

Never again ,poor breakfast and no service mind ”

I booked for a delux Mountain View and I got a room with an escape stairs in front of the balcony. I posted it on fb and the hotel tells me to delete it. Also we leaved my dad’s watch in the purse and we went out but when we back his watch is not in the purse. I asked the front desk to help us but they don’t really care it much. We didn’t get any answer from the hotel till I have to asked them about the watch and they just told me they didn’t see it. That’s all they can do for us. I don’t expect that we don’t get the watch back but they should take more responsibility than this.

Reviewed December 30, 2022

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Dear Ms. Pichaya, Warmest Greetings from DeLaSol Phat Linh Sapa, Thank you so much for taking your precious time to review us. We are deeply sorry for your dissatisfaction about our services that did not match your standard while staying at our hotel. We will take note the information and will improve for the better service in the future. Once again, we apologize for the issue and hope to have another chance to serve you with the higher level. Best Regards,

Responded January 11, 2023
DeLaSol Phat Linh Sapa
1234
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