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Balcony/terrace, Aurora Premium Hotel & Spa in Hanoi
Superior Room without Window - Facilities, Aurora Premium Hotel & Spa in Hanoi
Lobby, Aurora Premium Hotel & Spa in Hanoi
Lobby, Aurora Premium Hotel & Spa in Hanoi
Balcony/terrace, Aurora Premium Hotel & Spa in Hanoi
Balcony/terrace, Aurora Premium Hotel & Spa in Hanoi
Bathroom, Aurora Premium Hotel & Spa in Hanoi

Removed from saved list

9.0

Exceptional

1,751 reviews

1,751 reviews

Housekeeping71
Breakfast34
View28
See map
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Hong Ha Anh Silk
10 m
Vietnam Old Propaganda Posters
30 m
Do Manh Cuong Boutique
70 m
Thang Long Water Puppet Theatre
110 m
Hang Dau Street
140 m
Popular landmarks
Old Quarter
380 m
St. Joseph's Cathedral
610 m
Vietnamese Women's Museum
1.1 km
Hoa Lo Prison
1.1 km
Vietnam Military History Museum
1.4 km
Closest landmarks
87 Ma May
190 m
Factory Outlet
220 m
Viettime Craft
220 m
Ancient House
220 m
Dien Dam Gallery
230 m
Newly renovated
2021

Aurora Premium Hotel & Spa

61 Hang Be, Hoan Kiem, Ha Noi, Old Quarter, Hanoi, Vietnam, 100000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Hanoi

Check-in [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Sauna

Spa

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

6 travelers have booked today.

Value for money9.0
Location rating9.5
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.4 km

Rooms available at Aurora Premium Hotel & Spa

Deluxe Double Room - No View
...
  • Room size: 23 m²/248 ft²
  • No Windows view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Suite with Lake View
...
  • Room size: 27 m²/291 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Aurora Suite with Panoramic View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Suite Balcony With City View
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
Suite Balcony with City View
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Room without Window
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Executive City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Room with Lake View
...
  • Room size: 25 m²/269 ft²
  • Lake view
  • 1 queen bed
Enter dates to see prices
Central Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Central Room 1 Queen bed
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Aurora Premium Hotel & Spa provide laundry services?

Yes! Aurora Premium Hotel & Spa provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Does Aurora Premium Hotel & Spa feature an option for contactless check-in and check-out?

At Aurora Premium Hotel & Spa, visitors can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

What public parks are in close proximty of Aurora Premium Hotel & Spa?

While lodging at Aurora Premium Hotel & Spa, take joy in your morning or evening stroll at nearby park which include August 19 Garden, Vườn hoa Hàng Đậu, and Vườn hoa Cửa Nam.

In which languages can Aurora Premium Hotel & Spa's personnel communicate?

Aurora Premium Hotel & Spa can communicate in 3 languages and supports popular languages such as English and Mandarin Chinese for guest visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do past guests love most about Aurora Premium Hotel & Spa?

Past guests that stayed at Aurora Premium Hotel & Spa have given this property a rating of 9.483 for its outstanding location as the primary highlight for their stay.

What is the typical rating that verified Solo travelers' have given to Aurora Premium Hotel & Spa?

Verified solo travelers that have stayed at this property have given Aurora Premium Hotel & Spa an average rating of 9.1. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to Aurora Premium Hotel & Spa?

Verified business travelers that have stayed at this property have given Aurora Premium Hotel & Spa an average rating of 9.0. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Aurora Premium Hotel & Spa?

Verified group travelers that have stayed at this property have given Aurora Premium Hotel & Spa an average rating of 9.3. You can check out more precise customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Aurora Premium Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

What people love about Aurora Premium Hotel & Spa

  • 10

    Exceptional
    Cleanliness

    "Rooms were big and clean."

    Michael

    |

    September 20, 2023

  • 10

    Exceptional
    Cleanliness

    "- Fast check-in - Rooms were clean - Food was really good!"

    Thratib

    |

    July 11, 2023

  • 10

    Exceptional
    Location

    "The property has a very good location in the Old Quarters area."

    Jeremy

    |

    September 10, 2023

Property ranking|Compared to 3,784 Hanoi properties
See all rankings
Location score
9.5/10
Cleanliness score
9.2/10
Service score
9.3/10
Couples review score
9.2/10
Better than
98
%
of Hanoi properties
Better than
97
%
of Hanoi properties
Better than
96
%
of Hanoi properties
Better than
96
%
of Hanoi properties
Overall rating:

9

Exceptional
1,751 reviews
Cleanliness
9.2
Facilities
8.6
Location
9.5
Read all reviews >
What travelers say they love:
The breakfast was really delicious, and the rooftop is nice.
Dylan from United States
Couple
More about Aurora Premium Hotel & Spa

More about Aurora Premium Hotel & Spa

Experience Luxury and Comfort at Aurora Premium Hotel & Spa in Hanoi

Aurora Premium Hotel & Spa is a 4.0-star hotel that offers a wide range of facilities to make your stay in Hanoi, Vietnam, comfortable and memorable. The hotel features 24-hour room service, a coffee shop, bar, and restaurant where you can enjoy a variety of delicious dishes. You can also take advantage of the laundry service, nightclub, safety deposit boxes, airport transfer, tours, valet parking, and concierge services. After a long day of exploring the city, relax and rejuvenate at the hotel's spa, sauna, massage, and poolside bar. Stay connected with free Wi-Fi in all rooms and public areas. The hotel also offers shuttle service, dry cleaning, express check-in/check-out, BBQ facilities, car hire, luggage storage, shared lounge/TV area, convenience store, daily housekeeping, grocery deliveries, laundromat, taxi service, and ticket service. For guests with dietary restrictions, the hotel has halal and kosher restaurants to cater to your needs. Book your stay at Aurora Premium Hotel & Spa for an unforgettable experience.

Luxurious Room Offerings at Aurora Premium Hotel & Spa

Experience the ultimate comfort and relaxation in one of Aurora Premium Hotel & Spa's luxurious rooms. Choose from a variety of room types, including the Deluxe Double Room - No View, Executive City View, Suite Balcony, Suite with Balcony, Suite with Lake View, and Superior Room without Window. Each room is designed to cater to your needs and preferences, ensuring a memorable stay in Hanoi, Vietnam.

Discover the Charm of Hanoi's Old Quarter at Aurora Premium Hotel & Spa

Aurora Premium Hotel & Spa is located in the heart of Hanoi's Old Quarter, making it the perfect base for exploring the city's historic sites and cultural attractions. Just steps away from the hotel, you'll find the bustling Night Market, where you can sample local street food and pick up souvenirs to take home. Take a stroll down Ta Hien Street and soak up the lively atmosphere, or visit the Ancient House and Bach Ma Temple to learn more about Hanoi's rich history. For an evening of entertainment, head to the Vietnam National Tuong Theatre, where you can watch traditional Vietnamese opera performances.

Exceptional Hospitality and Beautifully Presented Rooms

Aurora Premium Hotel & Spa in Hanoi, Vietnam has been receiving rave reviews from its guests. The hotel staff are exceptionally good, friendly, and helpful, making the hospitality the best that some guests have ever experienced. The entire hotel is incredibly clean and beautifully presented, with rooms that are spotless and well-decorated. The location is also very good, making it easy to move around the old town and enjoy lots of good food. Guests have thoroughly enjoyed their stay and would definitely recommend this hotel to anyone visiting Hanoi.

Experience Unmatched Comfort and Service at Aurora Premium Hotel & Spa

The Aurora Premium Hotel & Spa in Hanoi, Vietnam has consistently received high praise from its guests, with an impressive 9.1 overall rating. The hotel's exceptional value, luxurious facilities, and impeccable cleanliness have earned it a 9.0, 8.6, and 9.2 rating respectively. The prime location of the hotel has also been a standout feature, with a 9.5 rating, while the staff's excellent performance has garnered a 9.3 rating. Guests can expect nothing but the best in comfort and service when they choose to stay at Aurora Premium Hotel & Spa.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

5 mentions

Housekeeping

5 mentions

Food & Dining

2 mentions

Taxi

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Foot bath
  • Garden
  • Hiking
  • Massage
  • Nightclub
  • On-site entertainment
  • Pub crawl
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Free bottled water
  • Hair dryer
  • Mini bar
  • Separate dining area
  • Slippers
  • Toiletries
  • Towels
  • TV

Food and dining

Breakfast options
  • American
Restaurants on site
Chestnut Central Restaurant
  • Cuisine: American, Asian, European

Location

61 Hang Be, Hoan Kiem, Ha Noi, Old Quarter, Hanoi, Vietnam, 100000
Exceptional
Location

9.5

Airports
  • Noi Bai International Airport (HAN)
    21.4 km
  • Cat Bi International Airport (HPH)
    93.4 km
Public transportation
  • Hanoi Railway Station
    1.6 km
Hospital or clinic
  • Nha Thuoc Pharmacy
    270 m
Shopping
  • Night Market
    600 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Old Quarter
    380 m
  • St. Joseph's Cathedral
    610 m
  • Vietnamese Women's Museum
    1.1 km
  • Hoa Lo Prison
    1.1 km
  • Vietnam Military History Museum
    1.4 km
  • Temple of Literature & National University
    2.0 km
  • Ho Chi Minh Mausoleum
    2.0 km
  • One Pillar Pagoda
    2.1 km
  • Presidential Palace Historical Site
    2.1 km
  • Vietnam Museum of Ethnology
    5.7 km
Nearby landmarks
  • Hong Ha Anh Silk
    10 m
  • Vietnam Old Propaganda Posters
    30 m
  • Do Manh Cuong Boutique
    70 m
  • Thang Long Water Puppet Theatre
    110 m
  • Hang Dau Street
    140 m
  • Cau Go Street
    140 m
  • Fivimart Aupermkt
    150 m
  • Vietnam Moontravel
    170 m
  • Cau The Huc
    190 m
  • Ba Kieu Temple
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee500000 VND
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)400000 VND
The property
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 45
  • Year property opened2019
  • Most recent renovation2022

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Aurora Premium Hotel & Spa from real guests

Provided by verified guests of Agoda
9.0
Cleanliness9.2
Facilities8.6
Location9.5
Service9.3
Value for money9.0
High score for Hanoi
Rating
9+ Exceptional (458)
8-9 Excellent (56)
7-8 Very Good (52)
6-7 Good (18)
<6 Below Expectation (15)
Time of the year
Mar - May (93)
Jun - Aug (198)
Sep - Nov (196)
Dec - Feb (112)

Show reviews that mention 

Showing 599 verified guest comments
12345
10.0
Exceptional
Ong from Singapore
Solo traveler
Superior Room without Window
Stayed 1 night in September 2022

Best hotel in Hanoi”

First timer in Hanoi and am full of raving reviews especially receptionist Ngoc Anh who went all the way to make my stay at ease and how to navigate to St Joseph Cathedral. Bellboy Tuan Anh thoughtfully brought me to my room and also sent me off. Had really great time as location is central to shop at old quarters. There was promotion for the massage spa not bad to try. Room is perfect, comfortable and spacious. The breakfast was the best! They had everything from Pho noodles to sushi, omelette, local foodfare! Kudos to Ms Quinn for serving me and pouring me drink without me asking! Superb view at the breakfast area! Will definitely come back again in my next trip!

Reviewed September 08, 2022

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Dear Ong, Thank you for taking a moment to share your experience at Aurora Hotel Premium Spa. We are so pleased to hear you found our services to your liking. We look forward to welcoming you back again soon! Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 04, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Elisia from Vietnam
Family with teens
Deluxe Double Room - No View
Stayed 1 night in October 2022

Great find!”

We stayed just one night but would go back again anytime! Excellent location, clean rooms and very comfortable beds. The skybar was fun. The breakfast was the only place I felt this hotel fell short. There's definitely room for improvement there. And plenty of other options for breakfast. The staff were very helpful and welcoming, especially Ms. Cherry who arranged for a private car to Ninh Binh even after her shift had ended. There may be many nice hotels in Ha Noi, but I highly recommend this one!

Reviewed October 21, 2022

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Dear Ms. Elisia, Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay with us and we hope to see you again very very soon! Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 21, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
kean from Malaysia
Family with teens
Superior Room without Window
Stayed 1 night in September 2022

Exceptional”

Considered not expensive for a room on friday night stay. Night check in. Compared to other 2hotels i stayed, hospitality is normal, breakfast variety is ok taste is normal. Restaurant is at higher floor with good view. Room is ok and clean. Allow to keep luggage there even after check out. I didnt try other facility, so i have no comment. Overall still worth the money and an economical 4star hotel

Reviewed October 04, 2022

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Dear Alexander, Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay with us and we hope to see you again very very soon! Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 05, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Hannah from Australia
Couple
Superior Room without Window
Stayed 2 nights in October 2022

Excellent accommodation ”

Excellent accodomation in a perfect location. The staff were extremely helpful and friendly and the room was clean and the bed was large and comfortable. The rooftop bar had beautiful views of the city and the buffet breakfast had a great range of options. I would highly recommend this hotel!

Reviewed October 13, 2022

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Dear Ms., Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay with us and we hope to see you again very very soon! Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 15, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Shannon from United States
Couple
Executive City View
Stayed 1 night in November 2022

Great Hotel Option”

My husband and I had a great stay at Aurora Hotel. The staff was very friendly and helpful, the rooftop bar has a great view, and the location is great. It is right in the heart of Old Town within walking distance of most sites. Even with the proximity to the loud and busy streets, our room was very quiet. We highly recommend staying at the Aurora Hotel!

Reviewed December 01, 2022

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Dear valued guest, Thank you for sharing a review of your recent experience. Our team here at Aurora Premium Hotel & Spa is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded December 04, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Michelle from Singapore
Family with young children
Superior Room without Window
Stayed 3 nights in October 2022

Nice and clean hotel”

My family and I enjoyed our stay in Aurora Premium hotel & spa. Nice location closed to a lot of food places. Staff were very accommodating to all out inquiries! And showed us the best food/coffee place like the egg coffee. Overall we enjoyed our stay in the hotel.

Reviewed October 10, 2022

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Dear valued guest,  Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay and we hope to see you again very very soon!  Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 11, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Rachel from Australia
Couple
Deluxe Double Room - No View
Stayed 5 nights in February 2020

BEST HOTEL IN HANOI!”

Cannot recommend this hotel highly enough. The location is fantastic; right in the heart of everything and if a taxi was ever required, the staff were always more than happy to assist. On arrival, we were provided with a local map and the staff took the time to highlight key attractions and assist us to orient ourselves. The rooms were incredible with lovely comfortably beds, plush pillows, crisp clean white sheets and all brand new bathroom amenities. It was also sound proof and pitch black for sleeping which some of the other 4/5 star resorts we stayed in were not. The entire hotel was incredibly clean and beautifully presented. There is an incredible rooftop bar, a spa centre (where I had the BEST massage I had throughout my entire three weeks in Vietnam), a delicious buffet breakfast and a restaurant which blew us away because of the quality of the food. We weren't expecting the hotel restaurant to be so fantastic and regrettably only ate there for the first time on the last night

Reviewed March 05, 2020

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Dear Ms. Rachel, We want to express our sincerest thanks to you for this wonderful review regarding your stays at Delicacy Central Hotel & Spa with us. The Delicacy team genuinely loves to try our utmost to make customers’ stays comfortable and memorable, and we are delighted to know that you have felt the same. Please rest assured that your kind and generous comments on the staff, food, room, spa and the service will be shared with the team as a motivation for us to continue on our path for excellence and professionalism. It would be our pleasure to remain your trusty address in the future.

Responded March 29, 2021
Aurora Premium Hotel & Spa
10.0
Exceptional
Junaline
Couple
Superior Room without Window
Stayed 1 night in August 2019

Amazing hotel”

Delicacy Central is perfectly located in the Old Quarters in Hanoi. Everything is brand new because this hotel is new. The bed is sooooo soft and comfortable. The pillows and comforter are so fluffy and it feels like you're sleeping on clouds. We only stayed here one night before our cruise to Halong Bay, but the customer service we received was top notch and deserves 5 stars. All staffs were very helpful from the moment we arrived. Our room was in 702 - and I didn't realized it didn't have window but it was ok because we were out majority of the day anyways. The breakfast from the hotel was great and had variety. We enjoyed it before we got picked up for our cruise. They have a rooftop bar and the drinks are pricey compared to the alcohol you can buy at the street bars. The view from the rooftop bar though is simply amazing and worth the extra expense. If I ever go back to Hanoi, I would definitely stay here again. The customer service and the hotel is definitely 5 stars!! I will r

Reviewed January 31, 2020

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Dear Ms. Junaline, How wonderful to receive your feedback and to read that you enjoyed your recent stay at Delicacy Central Hotel & Spa. We are glad to know that you appreciated the hotel, especially the services by our caring staff. It is a delight to know that you had a wonderful stay and that our hotel, its facilities, rooftop bar and the breakfast did live up to your expectations. And please rest assured that your warm words will definitely be shared with the whole team. Thank you for sharing this great review, and we all look forward to your visit in the future. Best regards, Kim (Ms.)

Responded February 01, 2020
Aurora Premium Hotel & Spa
9.6
Exceptional
Suan from Malaysia
Group
Executive City View
Stayed 3 nights in October 2022

Great Service, Best Location”

We booked 8 rooms, i guess hence why we also get such good service. They basically helped us arranged some of things we asked for, like transport, breakfast when we need it earlier than their timing and etc. Apart from that, the hotel room is very clean (which im most particular of) and that is good. Ours was the Luxury type with windows, hence i think it is also a better type of room and more comfortable. Anything smaller may seem kinda narrow. Also, i think the hotel is situated at a very good location - away from the hustle bustle of the noisy street where they close for events on weekends but at the same time it is just 3 mins away by walking. Overall, was a good stay, i would wanna stay again next time.

Reviewed October 12, 2022

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Dear valued guest, Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay with us and we hope to see you again very very soon! Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 15, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Sok from Singapore
Group
Central Room
Stayed 3 nights in June 2022

Great place to stay”

Got this room at a great deal. The hotel connected me with one of the staff to help with any queries about travelling Hanoi/Vietnam. She was extremely helpful with booking transport between towns and also recommended a great coffee spot near the hotel! Room-wise, really great. Clean sheets, basic toiletries provided, aircon works great, lots of hangers provided for your clothes. Just note that mineral water in the minibar is chargeable, different from the free distilled water that they put by your beds. Water heater works great and water pressure is good as well.

Reviewed June 25, 2022

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Dear valued guest,  Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay and we hope to see you again very very soon!  Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 05, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Michael from Vietnam
Couple
Superior Room without Window
Stayed 2 nights in December 2022

Awesome experience!!”

Best hotel experience I've had anywhere. The staff treated us more like family than customers. Perfect location, fantastic food and hands down the best massage I've ever had. Wish we had spent more time there. When we travel to Hanoi in the future, we will definitely stay here again

Reviewed December 14, 2022

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Dear valued guest, Thank you for sharing a review of your recent experience. Our team here at Aurora Premium Hotel & Spa is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Many thanks and best regards, Irene

Responded December 16, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Tinisha from Japan
Couple
Aurora Suite with Panoramic View
Stayed 4 nights in January 2023

Amazing hotel!”

The location was perfect! Walking distance to shopping, food & bars! Would definitely recommend staying here if you want to get the full walking experience. Plus the room was beautiful!

Reviewed January 16, 2023

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Dear valued guest, Thank you for sharing a review of your recent experience. Our team here at Aurora Premium Hotel & Spa is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded January 23, 2023
Aurora Premium Hotel & Spa
9.6
Exceptional
POOI from Malaysia
Group
Deluxe Double Room - No View
Stayed 1 night in November 2022

Exceptional”

Ms. Cherry & team are very friendly and helpful during our stay. No issue communicating in English. Good service. Hotel is new and clean. Room is a bit small but bed is comfortable. Bathroom is also a bit small but water pressure is perfect. The Skybar at 12th floor is awesome. We travelled as a group of friends and couples and we really enjoyed our time spent chilling out together at the Skybar in the late evenings. Prices are reasonable too. Hotel breakfast has good variety. Many food choices too at walking distance from the hotel, opening as early as 6.30am.

Reviewed November 23, 2022

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Dear valued guest, Thank you for sharing a review of your recent experience. Our team here at Aurora Premium Hotel & Spa is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded November 26, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Pauline from Hong Kong SAR, China
Business traveler
Deluxe Double Room - No View
Stayed 2 nights in April 2022

Great service and clean room”

Staff from receptionist and bellboy to cleaner and massagist are very helpful and friendly. Although it’s not the fanciest hotel lobby you’ll find in the area, the room is great for its value. Restaurant on 11/F has great view. Receptionist is very observant, not only she helped me make reservation at testing center for my travel, she also helped me call grab. Highly recommended!

Reviewed April 07, 2022

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Dear valued guest, Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay and we hope to see you again very very soon! Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 05, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Jiamin from Singapore
Couple
Superior Room without Window
Stayed 1 night in December 2022

Convenient, Affordable and Good”

Stayed at the hotel on three separate days throughout my trip (where we checked in and out and left our main luggages in Aurora). Happy that we chose this place to stay. Will be happy to come back!

Reviewed December 19, 2022

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Dear valued guest, Thank you for sharing a review of your recent experience. Our team here at Aurora Premium Hotel & Spa is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded January 01, 2023
Aurora Premium Hotel & Spa
10.0
Exceptional
GUNHO from South Korea
Solo traveler
Central Room
Stayed 1 night in June 2022

reasonable price and CLEAN room”

staying in this hotel was really satisfying experience. room and the facilities are all very clean, employees were really kind and nice. and because its location is on very center of Hanoi so it was really easy to get a taxi and almost every tour place was not far.

Reviewed July 28, 2022

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Dear valued guest,  Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay and we hope to see you again very very soon!  Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 05, 2022
Aurora Premium Hotel & Spa
9.6
Exceptional
Atishay from India
Family with young children
Executive City View
Stayed 1 night in August 2022

Right at the center of the night market”

Good rooms (they are small though) but very clean and sound proof. Very quite and has a spa as well which is really good and has good discounts for hotel customers. Loved the experience

Reviewed January 31, 2023

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Dear valued guest, Thank you for sharing a review of your recent experience. Our team here at Aurora Premium Hotel & Spa is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded February 05, 2023
Aurora Premium Hotel & Spa
10.0
Exceptional
Yeo from Singapore
Couple
Deluxe Double Room - No View
Stayed 5 nights in August 2022

Superb location around old quarters! ”

We really enjoyed our stay in Aurora Hotel, rooms were neat and tidy, every furniture looks new! Staff was polite and friendly. Breakfast was great as well! Location was very near to many sites to visit, finding a grab there was very easy. Overall a pleasant experience, highly recommended!

Reviewed September 10, 2022

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Dear Yeo, Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay with us and we hope to see you again very very soon! Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 04, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Sanghyuk from South Korea
Solo traveler
Executive City View
Stayed 4 nights in October 2022

Comfortable / good location ”

It was good to stay a few days in Hanoi. It was first time to visit the Vietnam and i was able to have nice remember and time in Vietnam. If you have a worry it is good or not, dont hesitate to choose it

Reviewed November 12, 2022

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Dear Mr. Sang Huyk, Thank you for sharing a review of your recent experience. Our team here at Aurora Premium Hotel & Spa is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded November 12, 2022
Aurora Premium Hotel & Spa
10.0
Exceptional
Nguyen from Vietnam
Family with young children
Deluxe Double Room - No View
Stayed 1 night in August 2022

Nice hotel in the area”

The hotel is located very near Hoan Kiem lake which is so much convenient, we really love the atmosphere around. The staffs are nice and helpful. The room is kinda smaller than my thought according to the pictures on website. However, services and breakfast are so good 😊 Absolutely we will come back here for the next trip to Ha Noi.

Reviewed September 01, 2022

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Dear Nguyen, Thank you for choosing Aurora Premium Hotel & Spa as your destination of choice! We glad that you enjoyed your stay and we hope to see you again very very soon! Many thanks and best regards, Irene Customer Relations of Aurora Premium Hotel & Spa.

Responded October 04, 2022
Aurora Premium Hotel & Spa
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