Deluxcious Luxurious Heritage Hotel
Free Wi-Fi

Deluxcious Luxurious Heritage Hotel

15 Jalan Sultan Ahmad Shah Pulau Pinang, Georgetown, Penang, Malaysia, 10050
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Superior Single Room Deluxcious Luxurious Heritage Hotel
Superior Single Room
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     Deluxcious Luxurious Heritage Hotel

    Deluxcious Luxurious Heritage Hotel Reviews

    8.0
    Excellent
    /10
    (832 reviews)See what guests said
    8.8
    Excellent

    "The room is super clean ,very beautiful and it smells very n..."

    Farah

    -

    November 12, 2018

    8.3
    Excellent service
    Recommended by 81% of guests

    Things you’ll love about Deluxcious Luxurious Heritage Hotel

    Things you'll love

    • Airport transfer

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Sauna

    Excellent
    Location
    8.3
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • The Camera Museum610 m
  • Khoo Kongsi1.11 km
  • Penang Peranakan Mansion1.18 km
  • Gurney Drive1.89 km
  • Gurney Plaza2.89 km
  • Penang Hill4.91 km
  • Kek Lok Si Temple6.98 km
  • Penang Bridge7.89 km
  • Penang National Park12.49 km
  • Escape Adventureplay Theme Park13.19 km
  • This property is in high demand!

    Booked 12 times since yesterday | 10 travelers are looking at this property right now

    Value for money8.0
    Distance to city center0.1km
    Location rating8.3
    Nearest airportPenang International Airport (PEN)
    Distance to airport16.2 km

    Rooms available at Deluxcious Luxurious Heritage Hotel

    Junior Suite
    Junior Suite
    ...
    • Room size: 37 m²/398 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    1 King Junior Suite Balcony
    1 King Junior Suite Balcony
    ...
    • Room size: 70 m²/753 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 26 m²/280 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 39 m²/420 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Superior Single Room
    Superior Single Room
    ...
    • Room size: 15 m²/161 ft²
    • Garden view
    • 1 single bed
    Enter dates to see prices
    Standard Room - Queen
    Standard Room - Queen
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
      Enter dates to see prices
      Presidential Suite
      Presidential Suite
      ...
      • Shower
      Enter dates to see prices
      Have a question for Deluxcious Luxurious Heritage Hotel?

      What people love about Deluxcious Luxurious Heritage Hotel

      • 9.2
        Exceptional
        Spaciousness

        "Room was spacious, nice interior, nearby famous local food (transfer road), sparkling clean room, helpful staff, comfortable bed"

        Syahirah

        |

        January 7, 2019

      • 10.0
        Exceptional

        "From my parent's review, they were very happy with the hospitality there."

        Masriena

        |

        January 8, 2019

      • 9.2
        Exceptional
        Cleanliness

        "Good place, clean and comfortable."

        nur

        |

        September 3, 2018

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      More about Deluxcious Luxurious Heritage Hotel

      More about Deluxcious Luxurious Heritage Hotel

      8.0
      Very good

      "Very good service"

      Thilaga

      |

      December 26, 2018

      An overview

      Show less

      What they offer

      7.6
      Very good

      "Clean and spacious, and VERY comfortable with the necessary..."

      Naziha

      |

      December 17, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of Deluxcious Luxurious Heritage Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (832)Booking.com Reviews (161)
      8.0
      /
      10
      Cleanliness8.2
      Facilities7.1
      Location8.3
      Service8.3
      Value for money8.0
      All languages
      All guests (832)
      All room types

      Show reviews that mention 

      Showing 371 verified guest comments
      12345
      9.6
      Exceptional
      Putri from Malaysia
      Group
      Family Suite
      Stayed 1 night in February 2019

      What a luxury heritage hotel!”

      Love, love, love this place. It has huge bed. The deco of the hotel and room is really beautiful. Really look so luxury. The aircond was cold. The only problem is the water pressure. I guess that time most of the people in the hotel was using the water as it's almost check out time, so the pressure was low. So, I didnt enjoy my shower.

      Reviewed May 22, 2019

      Dear Ms Putri, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that overall you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel comfortable rooms. This must be the nicest compliment we have received, and we are so honored to have your detailed review based on your observations towards our hospitality. It is through discerning guest like you that allows us to continue to strive to be the best. Thank you also for highlighting to us on the shortfall. Be assured that your feedback has been shared with the relevant department to improve on water pressure better. We're looking forward to welcoming you back for yet another great stay. Best regards, Kavitha Pandian Hotel Manager

      Responded May 23, 2019
      Deluxcious Luxurious Heritage Hotel
      8.4
      Excellent
      Jacinta from Australia
      Solo traveler
      Superior Double Room
      Stayed 3 nights in May 2019

      The bed was great”

      I read many reviews about how great the bed was so I had to try it for myself. It lived up to expectations. A lovely firm coil spring bed with a thick soft pillow top. My room was directly off the reception area - something different but the noise was minimal and staff were lovely.

      Reviewed May 11, 2019

      Dear Ms Jacinta, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that overall you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel comfortable rooms and friendly staff. This must be the nicest compliment we have received, and we are so honored to have your detailed review based on your observations towards our hospitality. It is through discerning guest like you that allows us to continue to strive to be the best. We're looking forward to welcoming you back for yet another great stay. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded June 01, 2019
      Deluxcious Luxurious Heritage Hotel
      9.6
      Exceptional
      Siong
      Group
      Superior Twin Room
      Stayed 1 night in April 2019

      Happy with everything”

      The hotel is good! It's small but very beautiful. The room is great too, clean and quiet. It's quite easy to look for food around the hotel if you have transport, if no, the hotel has its own restaurant too. Staffs are all friendly and helpful. Nothing to complain about.

      Reviewed May 01, 2019

      Dear Mr Siong, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that overall you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel comfortable rooms and friendly staff. This must be the nicest compliment we have received, and we are so honored to have your detailed review based on your observations towards our hospitality. It is through discerning guest like you that allows us to continue to strive to be the best. We're looking forward to welcoming you back for yet another great stay. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded June 01, 2019
      Deluxcious Luxurious Heritage Hotel
      8.4
      Excellent
      Mohd from Malaysia
      Family with young children
      Standard Room - Queen
      Stayed 1 night in December 2018

      Good location”

      1. Nice and beatiful colonial building 2. Strategic location 3. Affordable price 4. But lack of parking space during full house

      Reviewed May 18, 2019

      Dear Mr Mohd, Thank you for leaving us the kind review. We are pleased to know that you have returned and found the experience a good one. It brings us a great pleasure to hear that you have enjoyed the stay and met many expectations. Your nice comments with regards to hotel location,interiorand price are so much appreciated. Thank you also for highlighting to us on the shortfall. Be assured that your feedback has been shared with the relevant department to improve our carpark area better. My team and I take great pride in delivering quality standard and we can’t wait to welcome you back in the near future! Best regards, Kavitha Pandian Hotel Manager

      Responded May 23, 2019
      Deluxcious Luxurious Heritage Hotel
      10.0
      Exceptional
      Thing from Malaysia
      Couple
      Superior Double Room
      Stayed 1 night in March 2019

      The greatest hotel experience so far!!”

      With the price range, this would be the greatest experience so far. Firstly the whole interior really fit to its name, <Deluxcious Luxurious Heritage Hotel>. Secondly the room is super clean and beautiful, most importantly comfortable bed. Last but not least, staff are super duper polite, friendly and very very helpful. I even get a room upgrade because the room I booked supposedly has a working desk, but the one I get come with a design without a working desk (Is the correct room type though), the staff politely explained to me every room will have their own unique design, but since I need a working desk, he directly check for availability and switch me to a new room!! A very very good service experience!! Thx Gaya/Daya (sorry can't remember well on that staff name).

      Reviewed March 12, 2019

      Dear Mr Thing, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that overall you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel location, comfortable rooms and friendly staff. This must be the nicest compliment we have received, and we are so honored to have your detailed review based on your observations towards our hospitality. We will convey your message to daya and we will train our staff to better. It is through discerning guest like you that allows us to continue to strive to be the best. We're looking forward to welcoming you back for yet another great stay. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded April 03, 2019
      Deluxcious Luxurious Heritage Hotel
      5.6
      SEE from Malaysia
      Couple
      Junior Suite
      Stayed 1 night in April 2019

      Above average”

      Need to improve on cleaniness..

      Reviewed May 18, 2019

      Dear Guest, Thank you so much for taking the time to sharing your experience with us. Thank you also for highlighting to us on the shortfall.We apologiese for the inconvenience caused during your stay. Be assured that your feedback has been shared with the relevant department to improve on our cleanliness better. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded May 23, 2019
      Deluxcious Luxurious Heritage Hotel
      5.2
      Yin from Malaysia
      Couple
      Junior Suite
      Stayed 1 night in April 2019

      bad service during vocation”

      already booking room from agoda,end up receptionist told us already room fully book..ask me to ask agoda rebate.after i call agoda ,make a complain,they just said still have only one room for us. very unhappy for the service.hotel said always having this problem with agoda.but this is the first time that i had this problem with booking.

      Reviewed May 04, 2019

      Dear Guest, Thank you so much for taking the time to sharing your experience with us. Thank you also for highlighting to us on the shortfall. We would like to apologize for your unpleasant experience,However we would like to explain to you that agoda took two booking for same room and we left one room only for the category you choose and we left two single bed only which you refuse as you booked for king size bed. That is the reason we ask you to check with agoda as we only can offer the two single bed room . After spoke with agoda, with gesture of goodwill we change you to the room you have booked and move the another guest to 2 single bed as agoda agreed. We will try our best to ensure all our guest have a pleasant stay and will acoomodate according to their bookings. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded May 06, 2019
      Deluxcious Luxurious Heritage Hotel
      9.6
      Exceptional
      Harald from Germany
      Solo traveler
      Deluxe King Room
      Stayed 2 nights in May 2019

      It was really deuxcious”

      There was all perfect!!!!

      Reviewed May 10, 2019

      Dear Harald, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that overall you had a pleasant stay with us. This must be the nicest compliment we have received, and we are so honored to have your detailed review based on your observations towards our hospitality. It is through discerning guest like you that allows us to continue to strive to be the best. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded June 01, 2019
      Deluxcious Luxurious Heritage Hotel
      8.4
      Excellent
      Farah from Malaysia
      Solo traveler
      Superior Single Room
      Stayed 1 night in February 2019

      Excellent”

      Love the bed! The bed is so comfortable and the pillows are soft and comfy. Like 5 starts hotel ! 😀 The room is a bit too small for me thou. But didn’t bother me much since I spent my time exploring the restaurants and places in Georgetown Penang.

      Reviewed February 17, 2019

      Dear Farah, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that overall you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel comfortable beds. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded February 20, 2019
      Deluxcious Luxurious Heritage Hotel
      8.0
      Excellent
      YAP from Malaysia
      Business traveler
      Superior Double Room
      Stayed 2 nights in January 2019

      Wels”

      Pros - Super comfy bed and pillows, clean and walking distance to eateries, convenient stores and some tourist spots. Decent TV channels and sufficient guest parking lots, sometimes might be full due to the hotel is combined with a restaurant and a spa, but hotel staffs might assist to locate a parking space for guest. Located in central and a quiet area. Nicely maintain property. Cons - Wifi connection is poor and honestly, the room is a bit too small (Superior double), the bathroom space is sufficient enough.

      Reviewed January 27, 2019

      Dear Yap, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that overall you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel location, comfortable rooms and friendly staff. Thank you also for highlighting to us on the shortfall. Be assured that your feedback has been shared with the relevant department to improve on our wifi better. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded February 20, 2019
      Deluxcious Luxurious Heritage Hotel
      8.0
      Excellent
      Voon from Malaysia
      Couple
      Standard Room - Queen
      Stayed 1 night in January 2019

      Nice decoration”

      The hotel was very nicely decorated. We were upgraded from Standard to Superior room. Thank you. The bed is very soft and comfortable! However, the hotel need regular maintainance as water stains can be seen from room and bathroom ceilings.

      Reviewed January 20, 2019

      Dear Voon, Thank you so much for taking the time to sharing your experience with us. It brings us a great pleasure to hear that you have enjoyed the stay and met many expectations. We are so delighted to hear that overall you had a pleasant stay with us. Thank you also for highlighting to us on the shortfall and be assured that your feedback has been shared with the relevant department to improve our maintanance of hotel better. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded February 20, 2019
      Deluxcious Luxurious Heritage Hotel
      10.0
      Exceptional
      Masriena from Malaysia
      Couple
      Superior Double Room
      Stayed 2 nights in January 2019

      Helpfull!!”

      It was my parents who staying at the hotel. From my parent's review, they were very happy with the hospitality there. The design was very nice and awesome! I am greatly thanks so much to the workers at the hotel who helping my parents. I've been told that ; 1) Your boy were very gently escort my parents when my parents was asking where to rent a motorcycle. 2) Your receptionist also helping my parents to print their boarding pass that I send tru wapp (as this is last minit check-in). I was worried. But with all your hospitality and great assistance, I felt release when all settle with smooth. We will stay there again if got chance! Thanks so much!

      Reviewed January 08, 2019

      Dear Ms Masriena, Thank you so much for taking the time to sharing your parents stay experience with us. We are so delighted to hear that overall your parents had a pleasant stay with us. It means a lot to us for you and your parents to particularly compliment the hotel friendly staff. This must be the nicest compliment we have received, and we are so honored to have your detailed review based on your observations towards our hospitality. It is through discerning guest like you that allows us to continue to strive to be the best. We're looking forward to welcoming you back for yet another great stay. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded February 20, 2019
      Deluxcious Luxurious Heritage Hotel
      8.4
      Excellent
      Brian from United States
      Couple
      Standard Room - Queen
      Stayed 3 nights in January 2019

      Best bed”

      The room was quite small but I didn't care as we were only sleeping there. I booked this hotel for the reviews on the bed and it didn't disappoint. One of the most comfortable sleeps I've had while traveling. Want a great night sleep. Stay here.

      Reviewed January 06, 2019

      Dear Mr Brian, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that overall you had a pleasant stay with us. Thank you also for highlighting to us on the shortfall and that was a standard room size. You next stay you may try our bigger room category and its our pleasure to welcome you back. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded February 20, 2019
      Deluxcious Luxurious Heritage Hotel
      9.2
      Exceptional
      jaiganth from Malaysia
      Couple
      Deluxe King Room
      Stayed 1 night in December 2018

      ok”

      2nd visit here,was ok for a night stay. This time around it was rather noisy possibly from other hotel/restaurant guests. Bed and shower was ok. Parking was fully taken up but the receptionist was attentive and found us a parking spot at one of the gates. May stay again in the future if the price is cheap.

      Reviewed January 05, 2019

      Dear Mr Jaiganath, Thank you so much for taking the time to sharing your experience with us. It brings us a great pleasure to hear that you have return to our hotel and have enjoyed the stay and met many expectations. Your nice comments with regards to the attentive staffs are so much appreciated. We are so delighted to hear that overall you had a pleasant stay with us and we will definately improve on the shortfall you have mention, We hope to see you again on your next visit to Penang and you may contact us for good price, Best regards, Kavitha Pandian Hotel Manager

      Responded February 19, 2019
      Deluxcious Luxurious Heritage Hotel
      4.4
      Vinothkumar
      Group
      Standard Room - Queen
      Stayed 1 night in May 2019

      Acceptable”

      It is not spacious . Also no smoking zone provided . Lot of restrictions inside room ..it was mentioned to not have some foods

      Reviewed May 21, 2019

      Dear Mr Vinotkumar, Thank you so much for taking the time for sharing your experience with us. Thank you also for highlighting to us on the shortfall. We would like to inform that the room you have booked is standard room and the size is mention in the booking page. Our hotel is stirctly non smoking inside the hotel, however we have allocated 3 smoking area for the hotel guest to smoke and we oly dont allow durian and magostene. We do not have any other restriction on food items. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded May 23, 2019
      Deluxcious Luxurious Heritage Hotel
      2.0
      Agnes from Malaysia
      Solo traveler
      Superior Double Room
      Stayed 1 night in May 2019

      Bad Service ”

      Bad Service and will not recommended to other!

      Reviewed May 09, 2019

      Dear guest, Thank you for the review, We are sorry that we cant cancelled your booking as you requested because your booking is non refundable and last minute cancellation cant be refund, We hope you will check with agoda before confirm your booking whether it refundable or non refundable booking in order to avoid any non refundable booking in future. Regards Kavitha Pandian Hotel Manager

      Responded May 10, 2019
      Deluxcious Luxurious Heritage Hotel
      10.0
      Exceptional
      Jasmin
      Solo traveler
      Superior Twin Room
      Stayed 1 night in December 2018

      Exceptional”

      love the junior suite, comfortable bed

      Reviewed May 01, 2019

      Dear Ms Jasmin, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that overall you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel comfortable rooms . It is through discerning guest like you that allows us to continue to strive to be the best. We're looking forward to welcoming you back for yet another great stay. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded June 01, 2019
      Deluxcious Luxurious Heritage Hotel
      8.0
      Excellent
      Chua from Malaysia
      Couple
      Junior Suite
      Stayed 1 night in March 2019

      Comfortable bed”

      •Comfortable bed •Parking Space provides •Nice decoration room •Friendly staff Cons: •Cleanliness to be improved •Unit abit old in reality than the picture shown •Carpet in room is dirty •Not tidy arrange in room

      Reviewed April 01, 2019

      Dear Chua, Thank you so much for taking the time to sharing your experience with us. We are so delighted to hear that overall you had a pleasant stay with us. It means a lot to us for you to particularly compliment the hotel beds, comfortable rooms and friendly staff. Thank you also for highlighting to us on the shortfall. Be assured that your feedback has been shared with the relevant department to improve on hotel cleanliness better. We hope to see you again on your next visit to Penang. Best regards, Kavitha Pandian Hotel Manager

      Responded April 03, 2019
      Deluxcious Luxurious Heritage Hotel
      10.0
      Exceptional
      Mohd from Malaysia
      Family with young children
      Junior Suite
      Stayed 1 night in March 2019

      Value for money”

      My husband and I travelled with 2 children and we booked the suite. The bed is comfy and spacious for us. Since the hotel is near to the road, we can hear sounds coming from vehicle/ motorcycle late nights. But, overall we were very happy during our stay;)

      Reviewed March 30, 2019

      Dear Mohd, Thank you for leaving an awesome review. We are extremely happy to know that you had a pleasant stay with us, and particularly mentioned our excellent and spacious room. We're looking forward to welcoming you and your family to be back already! Best regards, Kavitha Pandian Hotel Manager

      Responded April 03, 2019
      Deluxcious Luxurious Heritage Hotel
      7.6
      Very good
      Meang from Malaysia
      Couple
      Deluxe King Room
      Stayed 1 night in March 2019

      Coming back to stay”

      Kavitha the manager was very helpful. Recommended where to eat, place to go for hair wash and massage. The room was a good size and it had all the essentials necessary for a short stay. Will be going back to stay when in penang.

      Reviewed March 13, 2019

      Dear Meang, Thank you for leaving us the kind review. We are pleased to know that you have returned and found the experience a good one. It brings us a great pleasure to hear that you have enjoyed the stay and met many expectations. Your nice comments with regards to the friendly hotel, hotel location, and room size are so much appreciated. My team and I take great pride in delivering quality standard and we can’t wait to welcome you back in the near future! Best regards, Kavitha Pandian Hotel Manager

      Responded April 03, 2019
      Deluxcious Luxurious Heritage Hotel
      12345
      This is a popular property. Don't miss out!

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      Deluxcious Luxurious Heritage Hotel
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      • Excellent location
      • The Camera Museum
      • Komtar Bus Terminal is within 1.01 km