Dem Guest House
Dem Guest House
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8.0
Very good

"Convenient and spacious."

Charissa

|

May 4, 2018

Turati Single Room - Bed Dem Guest House
Turati Single Room - Bed
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Interior view Dem Guest House
Interior view
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Bathroom Dem Guest House
Bathroom
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Bathroom Dem Guest House
Bathroom
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See map Dem Guest House
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Excellent
Location
8.6
See all 32 photos Dem Guest House
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What guests are saying:
nothing
William from Singapore
Business traveler
The man is really friendly. We need to print the shuttle bus ticket. He got our mail then print it for us immediately. And also he'll explain the map to you. I will go to Dem house again 😊
Hsiao-Ching from Taiwan
Couple
Had a lovely stay!
Jin from South Korea
Solo traveler
The hosts were very friendly and the room was excellent. Location was a little difficult to find but very central Rome and very convenient because close to Roma Termini Train Station. Safe and clean.
Reetaza from United Kingdom
Solo traveler
Price was very reasonable. There are many snacks in the room. Very kind. But there is only one problem, it is hard to find where it is.
DOHYEON from South Korea
Group
Spacious, clean and reasonable price. In addition to this,it's 3mins from Termini Station.
Bong from South Korea
Couple
Our room had a very comfortable bed and lovely hot shower and overlooked a lovely park, and was 5 mins walk from Termini Train Station, which was so convenient. The breakfast was good and the staff were very helpful and friendly.
Ruth from Australia
Couple

Dem Guest House

Excellent location
- Inside city center
- What's nearby?
Very good
From 292 reviewsSee what guests said
7.9
/
10
Excellent room comfort and quality
8.1
Recommended by 80% of guests
Value for money8.0
Distance to city center1.5 km
Location rating8.6
Nearest airportCiampino–G. B. Pastine International Airport (CIA)
Distance to airport13.4 km
  • 270 meters to public transportation

  • Airport transfer

  • Located in heart of Rome

  • Free Wi-Fi in all rooms!

Room choices
8.1
Excellent
Room comfort & quality
Turati Double Room
Turati Double Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds or 1 double b...
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Fanti Triple Room
Fanti Triple Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 single bed and 1 double b...
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Turati Single Room
Turati Single Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 single bed
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Rattazzi Double Room
Rattazzi Double Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds or 1 double b...
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Rattazzi Quad Room
Rattazzi Quad Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Rattazzi Triple Room
Rattazzi Triple Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 single bed and 1 double b...
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Fanti Double Room
Fanti Double Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Twin Standard
Twin Standard
...
  • Room size: 15 m²/161 ft²
  • Bathtub
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Double Annex
Double Annex
...
  • Room size: 15 m²/161 ft²
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Triple Annex
Triple Annex
...
  • Room size: 18 m²/194 ft²
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Have a question for Dem Guest House?

What people love about the property

  • 8.4
    Excellent

    "Rafael and Simone were very helpful and hospitable."

    Elizabeth

    |

    July 13, 2016

  • 9.6
    Exceptional

    "Price was very reasonable."

    DOHYEON

    |

    June 28, 2016

  • 9.6
    Exceptional

    "Spacious, clean and reasonable price."

    Bong J.

    |

    April 10, 2016

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More about Dem Guest House

More about Dem Guest House

10.0
Exceptional

"The staffs are friendly and being helpful when you needs hel..."

Hsien-hsien

|

August 9, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Italian cuisine
Italian cuisine
Ristorante da Giovanni di Valentino
30 m Italian, Mediterranean, Soups
Ristorante Pizzeria da Giuseppe
30 m Italian, Mediterranean, Pizza
Da Guiseppe
30 m Italian, Mediterranean, Pizza
American cuisine
American cuisine
The Yellow Bar
720 m American, Bar, Pub
Bougainvillea
750 m American, Barbecue, European
Mcdonald's Nazionale
890 m American, Fast food
Mediterranean cuisine
Mediterranean cuisine
Synbiofood piazza indipendenza
640 m Mediterranean, Vegetarian
Matermatuta
930 m Mediterranean, Seafood
Pastificio Faini
960 m Mediterranean

What they offer

8.4
Excellent

"Location is best, just 5 minutes walk from train station."

yuanyuan

|

November 5, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (292)Booking.com Reviews (689)
7.9
/
10
Cleanliness8.1
Facilities7.2
Location8.6
Room comfort and quality8.1
Service8.0
Value for money8.0
Provided by verified guests of Agoda
All languages
All guests (292)
All room types
Showing 226 verified guest comments
12345
6.0
Maria from Philippines
Group
Rattazzi Quad Room
Stayed 1 night in December 2018
friendly receptionist; small room”
the room was made for 2. they put extra beds for 2 more which made it severely cramped. bathroom was ok. receptionist was friendly. breakfast was just a croissant. cereals but no milk. coffee machine was a blessing. our door knob was loose-like someone tried to open it. we went to the address located in the agoda page. was not informed about the actual address (2 blocks down). this wouldve been ok if i werent pregnant with 2 senior citizens and a bunch of heavy luggage. overall okay, but better if you stay somewhere else.
Reviewed December 07, 2018
10.0
Exceptional
JIHYUN from South Korea
Solo traveler
Fanti Double Room
Stayed 3 nights in November 2018
Great location, Good price, Friendly Receptionist, Clean room”
Me and my friend had nice time in Dem guest house. The owner was very kind and you can contact every time fast with him. Location is perfect because directly in front of Termini station so you can go everywhere easily. And they prepare towel, shampoo, body wash, welcome drink(water) and dryer. I wish to stay if I visit Rome again. Thanks, Dem Guesthouse :)
Reviewed November 11, 2018
Dear JIHYUN, thank you so much for your nice words, nothing more grateful for us than happy guests! We loved have you at our place, and hope to see you back in the future!
Responded November 19, 2018
Dem Guest House
10.0
Exceptional
Karan from India
Group
Fanti Triple Room
Stayed 2 nights in October 2018
Dem Guest House + David's Hospitality = Rome Trip Fulfilled”
Dear Readers & Fellow travellers, We friends were backpacking and travelling across Italy and coincidently came across Dem Guest House. This was our first time trying B&B concept so we were super sceptical of how our stay would be. BUT we were soooooo wrong. We were catered to in the best possible manner and greeted with a lot of respect and courtesy. We also had a complete room and a Coffee Vending machine along with a couple of other kitchenware ( which obviously we did not use but it was good to have them ) all in all : - the stay was pleasant - the room was nice - the location was awesome - last but not the least David was the go-to man at Dem Guest House and he helped immediately with information of Rome and places to visit as well as the Room. Also, there are a lot of dining places nearby which are yummy.
Reviewed October 28, 2018
Dear Karan, having this type of feedback fills our heart! We work really hard to give you all the best experience, and there is nothing better to know that you had a good time here! Hope to see you back in the future! Carolina
Responded November 19, 2018
Dem Guest House
8.8
Excellent
David from Cyprus
Couple
Turati Double Room
Stayed 3 nights in November 2018
Very good value”
We stayed for 3 nights and were very pleased with the location and the value. Facilities were OK, the coffee machine in the breakfast area had broken down but on day 3 an individual coffee machine appeared in our room - so top marks for customer service. There are plenty of restaurants etc nearby, and the typical Italian food is good although some can be a bit pricey. Train, bus and Metro are a few minutes walk away in Termini. There is a small 'mini-market' nearby where you can obtain essentials. We took an 'open bus' tour from Termini but were very disappointed and would have done better using the Metro, but didn't have the time as we only had one free day to do any sightseeing. We were also very disappointed in Rome itself which we found dirty (dog poo everywhere) with badly 'maintained' roads and pavements - really Third World standards, and would not go back out of choice.
Reviewed November 18, 2018
Dear David, thank you so much for your review and giving a feedback about your experience at our place. We are really happy you appreciated the coffee machine at the room =) We know that Rome right now is in a moment of transition and hope our government will value this magnificent city! Kind regards Carolina
Responded November 19, 2018
Dem Guest House
10.0
Exceptional
luis
Solo traveler
Rattazzi Double Room
Stayed 3 nights in July 2018
Amazing place to stay close to everything , clean ,fast check in and checkout, very good comunicatio”
It’s a perfect place to stay , very clean and very kind staff, I would highly recommend this place for any one who travels to Rome for short or long stay, they take credit cards with no problem and easy to get to all the major tourist attractions
Reviewed August 08, 2018
Hi Luis! thank you so much for the nice words! We are really happy you enjoyed your stay at our place and hope to see you back in the future! Kind regards Carolina
Responded August 22, 2018
Dem Guest House
8.0
Excellent
saiful from Australia
Family with young children
Rattazzi Quad Room
Stayed 3 nights in July 2018
comfortable stay close to station”
although its very close to the train station, this place is a little hard to find as they have few location close to one another. however once you find it, its all good. room is decent size, clean. bathroom is well equipped and clean. breakfast is ok, coffee is available all the time. all in all comfortable stay.
Reviewed July 31, 2018
Hi Saiful, thank you so much for your review! We are happy you had a good time at our place and enjoyed your stay here. Before the check in date, we always contact the guest in order to give them all the info for the check in and make the check in easier and faster =) Kind regards Carolina
Responded August 22, 2018
Dem Guest House
8.8
Excellent
Sau from Hong Kong
Solo traveler
Fanti Double Room
Stayed 4 nights in July 2018
Worth it! New and cozy”
Excellent location, close to Roma Termini. Many restaurants in the surrounding. Friendly and attentive staff. My room is stylish, spacious and new. Safe, hair dryer and refrigerator are available. Simple breakfast included. Free coffee available all the time. Some remarks: - They don't provide you with toothbrush sets. - They change your towel and refill amenities every 2 days. - The Dem Guesthouse owns 3 apartments which are close to one another. Call the staff at (+39) 06 4451371 when you check in. It appears to me that the telephone number given by Agoda as in the 'Special Check-in instructions' pdf. is wrong. They will take you to the right place. - The hot shower does not last long. Do bathe quickly.
Reviewed July 18, 2018
Hi! thank you so much for writing a review about your stay! It will help another travelers =) We are really happy you had a good time at our place! Hope to see you back in the future, Kind regards Carolina
Responded August 23, 2018
Dem Guest House
10.0
Exceptional
Hyewon from South Korea
Solo traveler
Turati Single Room
Stayed 2 nights in November 2018
Good”
It is to close to termini station. Price is reasonable too. If I go to roma again, I'll stay again.
Reviewed December 03, 2018
Dear Hyewon, thank you so much for your feedback! Having happy guests is our 1st propose, and we are really happy you had a good time here, we loved to guest you! Hope to see you back soon!
Responded December 04, 2018
Dem Guest House
4.0
Jhon from Indonesia
Solo traveler
Turati Single Room
Stayed 2 nights in November 2018
lack of cleanliness, information and can barely see the reception”
Cleanliness there were fruit fly in the cabinets where they put the croissants. They cleaned the room but they didn’t get rid of the old towels that I put on the table, nor gave me the new one. And I stayed there for 2 days Information. I asked the staff if theres shuttle from airport to hotel like other hotels, they sent someone from hotel to picked me up but didn’t tell me how much it cost. In most of hotel that I have stayed in Europe normally free and even if I have to pay only €5 but this hotel picked up cost me €48 nearly the same with what it cost when you stay a night. You can barely see the reception. Only one time I bumped into the guy who worked there.
Reviewed November 09, 2018
Dear John, thank you for taking your time to write your experience. Also this type of reviews help us to improve and get better. We want to clarify that we didn't changed the towels, because we care about the planet. We always give a new towel on the 3rd, one day yes, one no. Obviously if the guest leaves the towel on the floor or ask us to change it, we give a new one, but I don't think at home you use 1 new towel any day. One really important thing, WE ARE NOT AN HOTEL! That's the most important thing you should know. You expected to find an hotel, and we are a guesthouse. The service you booked was the TAXI, and the price is always €48. As you didn't share it with anybody, and the driver was waiting for you exclusively. Kind regards Carolina
Responded November 19, 2018
Dem Guest House
5.2
Teo from Hong Kong
Business traveler
Turati Double Room
Stayed 1 night in October 2018
Above average”
Value stay with cost around half price of others around the area Closest to train station just opp street, but not so good street hygiene has to be considered if you care Free simple breakfast provided not asking for much with this value paid Room is ok just my room can’t receivr WiFi the signal is very weak , you have to stay near the door next to the common corridor
Reviewed October 13, 2018
Dear Teo, thank you for taking your time to give us a feedback about your stay here. Also this type of reviews are precious for us to improve us and get better. First of all we really apologize about the Wi-Fi signal, there was a problem with the router that we already fixed. About the breakfast we want to clarify that you booked a Fee with EXCLUDED breakfast, as we didn't offer this service anymore. We offer to all our guests for FEE coffee and croissants to start the morning, but is not included in the price, and is not a breakfast as you expected. About the street hygiene on the city unfortunately we cannot make anything, that compete to the government. Kind regards Carolina
Responded November 19, 2018
Dem Guest House
3.6
han
Couple
Fanti Double Room
Stayed 1 night in August 2018
won't come back here again”
checkin counter is different from address shown online. hotel is located at messy place around train station, you will see a lot of trash cans once step into the building. the room was huge but old, like a very old motel at country side, and makes us not very comfortable, luckily we only stayed for one night!
Reviewed October 11, 2018
Dear Han, first of all we want to clarify that we sent you looooot of emails asking your estimated arrival time and your room location (we have 3 buildings around 150 mts, so doesn't change so much the location). We are sorry that you expected a 5 stars hotel for the price you paid. By the way, we are planning a renovation this winter. Kind regards Carolina
Responded November 19, 2018
Dem Guest House
6.0
Mike from Switzerland
Couple
Turati Double Room
Stayed 4 nights in October 2018
Above average”
We booked a queensize bedroom .What we got was a 90cm next to a 120cm bed. One of us slept in the gap. That mean we couldn‘t lie next to each other. Unfortunately for a couple. Except of that it was ok
Reviewed October 09, 2018
Dear Mike, Thank you for taking your time and leaving a review. We are sorry if the size of the bed was not what you expected! Yours was the only room with this type of beds. We always appreciate when guests expose this type of inconvenient in order to intervene to make your stay as pleasant as possible! We are happy you enjoyed all the rest, kind regards Carolina
Responded October 10, 2018
Dem Guest House
9.2
Exceptional
Juuso from Finland
Couple
Turati Double Room
Stayed 4 nights in September 2018
Great place to stay”
The staff was super helpful and the room was pretty. Great location near termini so it was really easy to get around rome. Only minor minuses was that the room was kind of rough around the edges, there was scratches and stains at walls. Other minus was that the staff is really busy because they manage three different locations and because of that they were hardly seen around our place.
Reviewed September 26, 2018
Dear Juuso, Thanks a lot for sharing your experience about your recent stay at Dem Guesthouse. We loved having you as our guests and we are glad that you appreciated our location and the staff. Will take your advices and work hard to offer our guests the best experience! We look forward to seeing you again soon.
Responded October 10, 2018
Dem Guest House
6.8
Good
Patricia from Canada
Family with teens
Turati Double Room
Stayed 1 night in November 2018
The room was great elevator small for 2 people 4 bags the operator David was great on arrival ”
But was not there next morning phone no rang at his desk so was useless. We wanted him to get us a taxi. Hotel next door assisted us. This made our trip to airport very late. The coffee machine broken breakfast limited bun cereal tea juice
Reviewed November 12, 2018
Dear Patricia, thank you for taking your time to write a feedback about your stay at our place. First of all you should know that we are located on a historic building. I know that Canada is really different, you live in a new country, but you should understand that Rome was built many many centuries before and the elevator at our building was placed many years after the construction, they fixed it on the place they found. As our reception is not open 24 hours, we always advice to our guests to contact us during the reception times (9am - 10 pm). We really apologize about the broken coffee machine, we already find a solution! but please notice you have not included breakfast on your rate. Kind regards Carolina
Responded November 19, 2018
Dem Guest House
10.0
Exceptional
Inga from Poland
Group
Rattazzi Quad Room
Stayed 3 nights in November 2018
Exceptional”
Excelent localisation , awsome and friendly staff!
Reviewed December 01, 2018
Dear Inga, we are really happy you appreciated our location and staff! Thank you so much for your review! Hope to see you back on your next time in Rome =)
Responded December 04, 2018
Dem Guest House
4.8
Alana from Hong Kong
Solo traveler
Turati Single Room
Stayed 2 nights in July 2018
A Highly Disappointing Experience”
I have never left a bad review before... however as my experience was so disappointing and quite different to others reviewed here, I feel it's important to share. - I was charged an extra 20 Euro for arriving 10minutes after the "late check-in" cut off time. It should also be noted I was not aware of this "late check-in" fee until after I had paid and received my booking confirmation. It is not made overly apparent prior to booking. - Key to the building was very temperamental; was left fiddling with lock on the street - Overflowing rubbish bins in building entrance with a terrible smell - Room not like the pictures; no windows - Very noisy; drilling at 7am on Saturday and can hear everyone entering/exiting the accommodation - No rubbish bin in the room; had to devise my own make-shift one to keep my room tidy - Hairs on the supplied toiletries!!! - "Breakfast" was highly minimal, with insufficient cutlery and crockery. Really shouldn't be used as a selling a point.
Reviewed August 01, 2018
Dear Alana, We are sorry your experience was disappointing as we work hard to give our guests a good service. First of all we want to clarify that we are a guesthouse and not an hotel. Our reception is open since 9 am until 10 pm and between that hours our guests can make the check in without any problem. On Agoda's page you can read CLEARLY that the check in between 10 pm and midnight, have an extra fee of 20€. Is important to read all the information before booking a room, not only check the competitive price. About the key we really apologize about the problem you find, we already changed all the keys and now work properly. Unfortunately the bins were a municipal imposition, after many years fighting, we finally get the permission to take them out. About your description of the room, we are really surprised about "no windows" this is crazy because OF COURSE all our rooms have windows. Kind regards Carolina
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Dem Guest House
6.4
Good
Hyoju from South Korea
Solo traveler
Fanti Double Room
Stayed 2 nights in July 2018
not bad location but the condition of guest house...was not good.”
@good point: - fairly close from Termini station to lodging. - very kind, careful and hospitable reception staff. @bad point: - too much noise and loudly talking sound made by worker at the lobby of 2nd floor, even no matter what time it is, they don't care about guest's comfortability. Though I am really not so sensitive when I sleep, I had to open my eyes by loud talking noise of worker from 6 a.m. I was so exhausted by long journey so I strongly needed relaxation but everything was ruined from 5:30-6 a.m. The structure of the lodging space is so small and the rooms are very next to the reception. Also there is no other place to have breakfast so we just take some foodstuffs at the small robby to the room for eating. Plus I found small dead cockroach in the bathroom but it was fine. I just want to say the workers need to care about the guest especially in the early morning like 5:30 to 6.30 a.m.
Reviewed July 29, 2018
Dear Hyoju, thank you for your review. We are happy you appreciated our location and staff. About the work at the 2nd floor, unfortunately is a private apartment and it it does not belong to us, but is really strange they started working at 6am as is forbidden by the law! Kind regards Carolina
Responded August 23, 2018
Dem Guest House
2.4
Denisa from Romania
Couple
Turati Double Room
Stayed 4 nights in July 2018
Bad choice, choose something else”
We were giving a room in Via Filippo Turati, 48. Room was much different than in the pictures, with old or no furniture, dirty walls and even ants in the room. The bathroom was renconditioned tho. On Agoda and in the confirmation mail we wasn't informed about OUR PAID BREAKFAST, we only seen the pictures on Agoda, with proscciutto, cheese, croissants and other food. When we went to have breakfast, we only had bread, with butter, jam and nutella, some pie we've seen in supermarket with 1 euro, and some minicroissants full of hardened sugar on them. As a person who doesn't really eat sugary food, I've kindly asked in an email (because no one was there) if we could have the prosciutto we've seen in the pictures for breakfast. Of course this didn't happened, for all the 4 mornings we've spend there. Also, we DID NOT HAVE AT LEAST WATER, in the morning to drink! As for cleaning, our bed sheets were made only on the surface, on the inside were wrinkled and so on...
Reviewed July 18, 2018
Hello Denisa, We are really sorry you were disappointed with our service. We are working to find new choices of breakfast to satisfy everybody. It cheers us up that this is just a black spot in a bunch of nice reviews. We'll take your comments to get better everyday. Kind regards Carolina
Responded August 23, 2018
Dem Guest House
8.0
Excellent
MINSEOK from South Korea
Couple
Fanti Double Room
Stayed 1 night in February 2017
It is a suitable place to travel”
It is a suitable place to travel. And the state of the room is better than I thought. It is better to catch these rooms than to catch expensive accommodation in Rome. Because it will not come to Rome to have a rest in the hotel all day.
Reviewed June 01, 2017
8.4
Excellent
Elizabeth from Malaysia
Solo traveler
Turati Single Room
Stayed 3 nights in July 2016
clean and safe lodging”
On first impression, Dem lacks frontage without proper signage and reception on ground level, making me very skeptical initially. But once inside, the accommodation was clean, safe and great hospitality from both Rafael and Simone, both manning the reception on different shifts. The room was spacious, clean and came with ensuite bathroom and Wi-Fi. Light breakfast is available in the small pantry. Excellent location, 5 min from Termini station and walking distance to some major tourist attractions. Rafael and Simone were very helpful and hospitable. I'd to thank both for making my stay in Roma, a safe and comfortable one. I'd stay in Dem again and would recommend to anyone looking for an affordable accommodation in the centre of Roma! Great job guys!
Reviewed July 13, 2016
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  • Excellent location
  • Colosseum
  • Roma Termini Railway Station is within 0.27 km