Devis Grand Hotel
237, Lal Bahadur Shastri Street (Bussy Street),, Pondicherry City Center, Pondicherry, India, 605001 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Pondicherry City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Seaside Promenade. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Facilities
Airport transfer
Free Wi-Fi in all rooms!
Luggage storage
Car park [on-site]
Bar
Laundry service
Your dates are popular among travelersUsers are booking a place in Pondicherry every 2 minutes on Agoda.com
One good specific”
Support staffs are very supportive
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Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.
Ambience good”
Hotel Ambience is Good But facility quite lacking like T. V not working when we stayed.
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Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings.
Not worth the price”
Location - 700m away from rock beach. Staff - Very courteous and polite. Cleanliness- 2/5.Its not dirty but not super clean.Its an old hotel and staff tries to maintain it. I could see some cockroaches in the delux suite also. Overall won't give you good and fresh vibe. Its mentioned as 4 star hotel on google but its actually a 2 star hotel. Booked an delux suite.Its totally not worth the price you would pay. Not recommended.
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Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings.
Not worth the money spent”
We did book Executive Double room. The room was very basic nothing executive in it. AC temperature was set to very low and remote was not working at all. When complained, the ans was it will be taken care in the morning after manager arrival. We had to cut the room power supply by taking out key from the socket as AC has no switch to turn it On/Off from within the room. Only plus point is, all tourist destinations are very nearby.
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Hotel to be Maintained well”
Car parking not available, My car got damaged even though I parked my vehicle as per the staff on the road side. Lift is not properly working, staff is not that effecient to fix the room problem. Positive point is this is in the heart of the city
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OverPriced, less managed”
Stinky rooms, cockroach inside the room and bathroom, soap, shampoo, drinking water not provided. Staff was friendly. at 2500 it was way expensive for 1 day. I was similar to other hotels at 1000 price
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Acceptable”
Room is not clean... Toilet door not working...
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Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. We have taken necessary measures to to uplift our standards in terms of cleanliness and hygiene. We regret for the inconvenience caused to you. We look forward to hosting you again.
Lodge not a hotel”
I spent a night at the hotel with my family but was highly dissatisfied with the quality of room they had. Room was very small. The images uploaded by the hotel dont give clear indication of the size.Bathrooms were also very small and were not fit bathing. They also don't have own kitchen. Everything is to be ordered from outside. Lift has to be pressed from upper floor to bring down. They provided towels and soap only on request. Also, the service is very slow. Overall the hotel was not at all hygienic.
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Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
The worst stay ever. Don't want to give even a single star.”
I won't recommend this hotel to anyone. It is not business class hotel. It's normal hotel with very small rooms and the rooms are smelling bad. Breakfast is not at all good. They are bringing it from some shop it seems. And there is no tea/coffee. The best part is that water started leaking in my room and I have informed the staff. They bring a bucket and kept it. As the rain increased the water started sprinkling on bed. When I informed that, they suggested to sleep in a hall as they can't fix the issue immediatley. After that I called the business manager, he said will check and call back in 5mins but never showed up. Not picking the call as well. Overall it was a worst stay ever.
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Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Overrated Hotel - Misleading Room Pitcures”
I recently traveled to Pondicherry from 24-Dec to 26-Dec and stayed in Devis Grand for 2-nights. Following review is based on that experience: LOCATION: GREAT -------------------------- # The best feature of the hotel. Centrally located, very close to the seashore and almost all attractions # Lots of good restaurants nearby ROOMS: DISAPPOINTING ----------------------------------- # I booked "Superior" room based on Agoda.com's picture - it's misleading. Either I was not given the correct room OR the Agoda.com site picture is not correct. # The room looks lot bigger with a decent room layout (in picture) - while - the same was not that big in reality # The room has an LCD TV (in picture) - while - the actual room had a normal TV (like Standard room) in reality # The bathroom was pretty small (~30 sqft), little too small for my comfort level # Hot water was available, however, the shower was broken and had no practical use. The toilet seat was broken too but was in usable condition # In general, the room was clean, however, the furniture, bed, mattress looked in very old condition STAFF & SERVICE: AVERAGE -------------------------------------- # The staff was, in general, helpful and courteous except one person # The toile exhaust fan had an adjacent opening that was not closed, which allowed a lizard to enter the bathroom. We happen to notice it as it was trying to enter the main room. We informed the staff to remove the lizard as my wife is phobic about them. To my horror, they laughed at me and said it will go out all by itself and they will not do anything! Extremely disappointing and careless response... # Service and responsiveness was a mixed experience - on few occasions it was prompt & on few occasions it was bad! BREAKFAST: AVERAGE ------------------------------ # Breakfast is certainly provided with almost fixed menu every day. # PLEASE NOTE: that the breakfast in NOT unlimited. It comes in a fixed quantity and pre-packed conta
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Dear guest, Greetings for the day, thanks a lot for your valuable stay with us, Please apology for the inconvinice case if any happened to you during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next day Hope to get back to you here in your next visit too. Thanks again Regards Management
Nice Hotel with all amenities”
The hotel is nice as is the staff. Though the beach is a bit far but there are many a good eateries and restaurants around serving all types of food. The only problem one faces while trying to watch TV since there is no facility of any set top box and you just can't watch tv channels.
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Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us we appreciate your valuable review, it will reach many travellers and this will make them to book with confident with us. Hope to get back you in our hotel again in your next visit to this destination, Have a nice day. Regards Management
Very cooperative staff & helpful, Good value for money ”
Very good breakfast ,same like south Indian thali . My room A/C suddenly stopped working I informed the reception about it ,at a very next minute they shifted me & my family to the next room, hats off to your great services. Thanks very much . Keep it up.
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Dear Guest, We really appreciate and thank you for having time and sharing your review. Thank you for your positive feedback and the same its very encouraging and a great source of motivation for all of us. We hope your stay was comfortable. Your opinion is important to our team which would make us to provide the same standards throughout the era. The entire team thanking you for staying with us and we look forward to welcoming you back. Warm Regards Management
Above average”
We stayed there for one night. Location is awesome. Room size was also good. Biggest issue was cleanliness and hygiene. Bathrooms were smelling and cockroaches were roaming everywhere and cupboards were dirty. Glasses provided to drink water were dirty. Horrible experience with respect to cleanliness. Bathroom water was leaking when asked they said will send a person. But unfortunately we left the room to go out. Cant say with certainty that the person would have come. We waited for 45 mins no one came. Hotel staff were really helpful and good.
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Dear Guest, We're extremely sorry for the inconvenience caused during your stay with our hotel, We assure and take your valuable points and we will rectify the issues and ensure you that it will not happen on your next visit. We hope to resolve this to your benefit and earn you back as a customer. Warm Regards Management
Awful”
The experience with the hotel was awful. 1. They dont have parking space which can accomodate more than 3 cars properly and 1 car can be parked on the ramp. 2. Hotel staff is extremely unprofessional and dont have any knowledge of hospitality industry. 3. Pictures on the websites are highly misleading or were taken long back. 4. I had booked suite and bathroom was extremely small and dirty. 5. Room has no window and A/C will switch off once you take the key out and when you come back and insert the key to start the power, it will take 10 minutes for A/C to start and you have to sit in the room for 10 minutes without any cooling and damp air. 6. They give complimentary breakfast and in the hotel, they will give you a coupon of another restaurant for your complimentary breakfast where you dont have any option but set of mini thali that they offer. Anything outside of it is expense from your pocket.
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Dear Guest, We really appreciate and thank you for having time and sharing your review .Your suggestions regarding facilities/services & cleanliness have been very useful in taking corrective measures to render better service and grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanking you for staying with us and we look forward to welcoming you back. Warm Regards Management
Above average”
1. Complimentary breakfast was not good. 2. Drinking water not provided in the hotel rooms. 3. Cockroaches in Bathroom. 4. Room cleaning not done on the second day of the stay.
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Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us, Please apology for the inconvenience case if any happened during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next visit Hope to get back to you here in your next visit too. Thanks again Regards Management
I do staying again for next time.”
The hotel is located at the best place for shopping. It is near to bus stand,railway station, big shopping mall and street market. The staffs are nice and helpful. Air conditioner was not working good. Toilet is small and not much clean, but it is acceptable.
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Dear guest, Greetings for the day, thanks a lot for your valuable stay with us, Please apology for the inconvinice case if any happened to you during your stay with our hotel, We assure and take your valuable points and we will rectify that issues and ensure you that will not happen your next day Hope to get back to you here in your next visit too. Thanks again Regards Management
Nice”
Good Maintance ,Good to stay
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Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us we appreciate your valuable review, it will reach many travellers and this will make them to book with confident with us. Hope to get back you in our hotel again in your next visit to this destination, Have a nice day. Regards Management
nice stay ”
stay was very good
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Dear guest, Greetings for the day, Thanks a lot for your valuable stay with us we appreciate your valuable review, it will reach many travellers and this will make them to book with confident with us. Hope to get back you in our hotel again in your next visit to this destination, Have a nice day. Regards Management
Acceptable”
Its not ok for couples tour.
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Acceptable”
nghkgk
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Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better