Devonshire Hotel
Corner Melle and Jorissen Streets, , Johannesburg City Centre, Johannesburg, South Africa, 2017 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Johannesburg City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Apartheid Museum. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Facilities
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Bar
Restaurants
Breakfast [buffet]
Laundry service
Your dates are popular among travelersUsers are booking a place in Johannesburg every 3 minutes on Agoda.com
Great hotel”
I think this is a great hotel. It has a central location, just under 10min walk to Park station, there are lots of places to eat, many shops etc. It is clean, the breakfasts are amazing and the staff friendly and helpful. The location in Braamfontein is very good and there is a Red Bus stop directly outside the hotel. I would stay there again.
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Dear Sonia Thank you for the wonderful review. We are so pleased to hear that you had a wonderful time with us and we do hope that you will return for another visit again. We look forward to it very much. Warm regards Staff and management The Devonshire Hotel
Greetings from Germany ”
Location is great, it was clean,at my room leg of the deskwas broken I wanted to charged my phone I try to move it then the desk couldn't stand. Internet was working only at the reception. Apart from that it was great to be there I will come back.
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Dear Nkosazana Thank you so much for taking the time to review the hotel and we are so happy that you had a wonderful time with us. We are working on the WIFI problems and this will be sorted out as soon as possible. We hope that you will return again very soon and we look forward to it. Warm regards The Devonshire Hotel
Would not stay again if it were not for lovely staff”
This hotel has an old, run-down feel. The window in my room did not close properly and all the traffic and street noise was blaring into the room - had to change my room. Very limited menu for vegetarians (1 dish). The toilet did not flush properly. The one elevator was not working properly. No kettle in my room to go with coffee service. I needed to stay in the area for an early morning meeting, so location is good for central JHB meetings, but I would not stay here again if I had the choice. Thankfully the staff were lovely and helpful.
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Dear Laura Thank you for taking the time and letting us know about your stay at the hotel and we are so sorry about the experience you had. We have taken note of all your concerns raised and this will be discussed with senior management and operations to ensure that the issues are tended to and sorted out. Once again please accept our sincerest apologies. The hotel is undergoing renovations and we assure you many improvements will be seen in the near future. Warm regards The Devonshire Hotel
Everything was perfect like the way it was displayed. Really enjoyed in your property ”
Cant wait to go back there. Really enjoyed the breakfast buffet.... The only challenge we had was TV channels only if you can improve them then everything is great
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Stubborn and uncooperative manager on duty”
I arrived a day early because I had an unexpected appointment at another venue the day before I was supposed to arrive. I asked the management to swap my booking to the day earlier. The manager on duty was not in the hotel - so I was told. He refused to listen to my request over the phone, to stay a day earlier even though the hotel was empty. He insisted I pay the standard rate to stay that night - R800. Not a very wise-guy. He blamed Agoda for not allowing me to change the booking. I don't believe this is a valid excuse.
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Dear Peter, We would like to thank you for staying with us at The Devonshire Hotel and for submitting a review based on your stay. We would like to apologies for not being able to assist you with moving your dates earlier, and we are very sorry that the level of service did not live up to your expectations. We hope to welcome you back in the near future. Warmest regards, The Devonshire Hotel
Mysterious ”
I booked for double bed but when I got there was told that double beds are unavailable and when I agreed to 2 single beds I was astonished to find only one single bed,mind you,am with my girlfriend. TV wasn't working because there was no remote,I asked for the remote but the remote was also not working, I managed to switch it on manually but only to find out that I cannot change channels,I tried to put up the volume but the bars showed that it was increasing though it was still no sound at all.So,if you gonna book at this hotel do not allow them to give you room 310,lights aren't working properly, window doesn't close properly and there's unfinished wiring on the electrical/phone drawer.
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Dear Ricardo Thank you for your feedback. Please accept our apologies on behalf the Management at the Hotel. The Hotels is under new management now and looking forward to assist you in the near future, Kind Regards
Exceptional ”
Above all is the great stuff, reception, kitchen and bar l salute. Facility needs upgrade but it is a good place l enjoyed my stay
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Exceptional”
friendly staff, this place is near all sort of transport and good value for money
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Dear Lucas Great review and thank you for staying with us. We look forward to welcoming you back. Warm regards Staff and management The Devonshire Hotel
Goog location”
Nice stay in Joburg, but stayed in the room from 18.00 o'clock. Walked down to Park Station where the hop-on-hopp-off bus started. Unfortunately a misunderstanding regarding the payment which I still struggle to solve.
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Dear Janiche, Apologies for all the incinviniences. The Hotel is under new management and we are looking forward to welcome you in the near future. Kind Regards
Horrible service”
When I got to the hotel it was like the arrivals of the day were not checked. Only my reg card was printed on check in and the receptionist wasnt friendly at all. She looked like she could ask me where do you come from and why are you here. After check in I was given room 212. when i entered the room the duvet had holes just on top and when opening the wardrobe a duvet inner was thrown in there and two blankets one was folded nicely and one looked like someone was coming to pick it up. My colleague called to ask for another room on the 5th floor and I was given room 510. It looked nice and loved the flooring. I then realized there was not remote for TV. I went out and asked reception for the remote and was told someone will bring it. The service was horrible and I asked for the GM's email address the the receptionist full of food in his mouth told me he doesn't have the. I will be in contact with him as soon as the holidays are finished.
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Dear Valued Guest, Thank you for taking the time to submit a review based on your stay with us. We would like to assure you that the level of service you received during your stay is not the standard we expect from our staff and we would like to sincerely apologize for that. We are also displeased to hear that other areas of our hotel provided you with below average service and we will be taking this matter further and implementing new changes to increase the level of service in the hotel. We hope you will consider visiting us in the near future to experience a more positive hotel. Warmest regards, The Devonshire Hotel
It's a no no .....”
The photos on website and reality is different. Hot water is not available easily. Toilets are not maintained properly. Toilet doors do not have locks. The shower in the bath room does not work. Only 1 socket for mobile charge. Breakfast is good. Bed quality is good. The area of the hotel is not safe for tourists and you feel uncomfortable. Better to pay 200 Rand more and get hotels in Midrand area or Sandton. While the GM Mr. Richard was helpful, but still you have to do better on infrastructure.
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Dear Anand, We would like to thank you for staying with us and for taking the time to submit a review based on your stay with us. We are sad to hear that you did not have a positive experience during your stay and we would like to sincerely apologize for any inconvenience caused by bathrooms and hot water. The Devonshire Hotel is one of the oldest hotels int he Braamfontien area and has such a deep rich history, as does the city around it. We have 24hr security for our guests/tourists and if you felt unsafe at any point, we do apologies for that. We hope that in the future you will return to our hotel and have a much more relaxed trip. Warmest regards, The Devonshire Hotel
Exceptional”
Good value for money, friendly and professional staff.
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Dear Tiisetso, Thank you kindly for your support and positive feedback. Kind Regards,
Good”
The building and its surrounding is ok except the noise on the same building, the thieves in the passage/service lane outside just next to parking entrance, the lifts not in good condition and the stairs carpet not satisfactory. Excellent service from staff members as they try all their level best to satisfy customers
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Dear Themba We thank you for taking the time and reviewing the hotel. We appreciate your feedback very much. We are happy to hear that some parts of your stay was satisfactory. We do however apologize for the other inconveniences caused. Senior management has been informed and the situation is being investigated to ensure that everything in our capacity is resolved. Warm regards Staff and management The Devonshire Hotel
The place is not clean,the breakfast very fatty.i had booked for 10ppl however only 4ppl checked in ”
The hotel still made me pay for dinner for 10 ppl they made me pay for 2 extra days they were unable to adjust my booking according to the number of clients checked inn..I still haven’t received my final invoice
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Dear Kgomotso, We would like to take this opportunity to thank you for staying with us and for submitting a review based on your stay. Please note as per our terms and conditions all cancellations need to be made 7 days in advance, if not then the amounted quoted is due. We hope that you enjoyed your stay with us and that you will return in the near future. Warmest regards, The Devonshire Hotel
Good locality but poor internet connection and cleanliness not adhered to”
I WOULD NOT RECOMMEND Pathetic Wi-Fi connectivity. Only strong at the reception and restaurant areas, it was sorted out only for one night. I had to buy my own data bundles from the local Telecom providers. Out of our five nights stay, only two nights was the room cleaned but bed sheets were changed. The bed sheets were not very clean, they were stained. Water was only provided the first day and it was one bottle. Some staff made endless empty promises to rectify things but never lived to the promise. One particular staff was very friendly and concerned but the rest nope. Breakfast buffet was amazing the first day but it's the same buffet for the rest of the days. Servings were sausages, beans, vegetables, roasted potatoes, bacon and choice of eggs. The red tour bus, just stops at the entrance of the hotel please note it is charged. At least they were a bit generous to extend our check out time to 1300H.
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Dear Joseph Thank you for taking the time and letting us know how your stay was. We are very sorry that it did not live up to your expectations. We are working very hard with senior management to make the necessary improvements so that our guests have a more enjoyable stay with us. Once again please accept our sincerest apologies. We hope that you will return again in the future and that you will see many improvements. Warm regards The Devonshire Hotel
Acceptable”
No wifi in room but in corridor. Not allowed to iron in room but in corridor. Could not sleep all night as a guests started singing and making noise fro 11pm till 10am next day. Called security and reception 7 times but no one resolved it. Checked out and it took an hour to locate manager to complain. I was promised a free night stay and no one has called or emailed as promised by the manager. I checked out and booked elsewhere. I have never seen anything like this in my life!
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Dear Andile Thank you for message and please accept our apologies for all the inconveniences. Kind Regards,
Photos on website VERY old and not relevant any more”
Room was not ready two hours after agreed time of arrival. Reception area need serious cleaning and upgrade. Music in Bar disturbingly load
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Dear Hennie, Thank you for the feedback. Please on behalf the Hotel Management kindly accept our apologies for all the inconveniences. Kind Regards
sharp”
enjoyable and save no noise
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Dear Lucas, Thank you for your positive feedback. Kind Regards
Good Decent Hotel”
Staff were cooperative and courteous
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Dear Shamanth, Thank you kindly for your positive feedback. Kind Regards
Tried to boot me out of the room ”
My stay was a nightmare. The lady at the front desk called my room creaming on top of her voice asking why l was still there l should have checked out only two days into my six day stay that was fully paid for and confirmed
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Dear Peterson, Thank you for your feedback and please accept our apologies on behalf the Management Team. Kind Regards