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Very good7.4
Based on5reviews
Dharamshala - The Sanctuary, A Sterling Holiday Resort
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Classic Room
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6.0 Location score
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6.0Location
  • Air conditioning

  • Airport transfer

  • Elevator

  • Room service

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Room choices
Classic Room
  • City view
  • 20 m²
  • 1 queen bed
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More about Dharamshala - The Sanctuary, A Sterling Holiday Resort

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Verified traveler reviews

Agoda Reviews (5)
Booking.com Reviews (42)

7.4

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Very good
based on 5 reviews
  • Cleanliness 7.6
  • Facilities 5.3
  • Location 6.0
  • Room comfort and quality 10.0
  • Service 7.6
  • Value for money 7.6
Excellent
based on 3 reviews
  • Cleanliness 8.7
  • Facilities 7.0
  • Location 6.0
  • Room comfort and quality 10.0
  • Service 8.7
  • Value for money 8.7
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 8.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Review score
based on 1 reviews
  • Cleanliness 2.0
  • Facilities 2.0
  • Location 4.0
  • Service 2.0
  • Value for money 2.0
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  • Classic Room

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Showing 4 verified written reviews
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2.4
Pedro from Portugal
Group
Classic Room
Stayed 3 nights in October 2016
Terrible quality and service! Stay away!”
My experience in Sanctuary was probably the worst hotel experience I ever had. It was terrible since we arrived. First they denied having our agoda reservation and wanted to charge a different fee for our stay. We requested the manager and he then validated the agora reservation. When in the rooms we realized they were used (bed & towels) and not previously cleaned. When the desk was contacted they sent someone so simply replace sheets and towels. These replacements were, more than half of them stained (incluiding a very, self explanatory stain in a pillow sheet and a curry stain in a bed cover!). When contacted again reception said costumers were only allowed 1 change per day and thus we had to live with it. Again, management involved till we finally got clean sheets. From then onwards it kept on being a terrible experience. Multiple times at day (startig at 8) random hotel and closeby facilities would call the rooms selling services over and over. A horrible expirience.
Reviewed October 28, 2016
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9.0
Trine from Norway
Couple
Classic Room
Stayed 1 night in September 2014
Lovely staff, beautiful hotel, bad location”
clean, nice food, beautiful nature
We were really happy with our stay. But please note that thsi si a 500 rs and 30 minutes taxi ride away from the city. So if you want a nice retreat a bit away from the city this is perfect. If you want sightseeing the city and the temple an dthe waterfalls I would recommand staying in the city itself. But it's beautiful nature and a tiny waterfall next to the hotel.
Reviewed September 21, 2014
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9.7
krunoslav from Croatia
Solo traveler
Classic Room
Stayed 9 nights in August 2013
great hotel, nice friendly staff,great food”
food,staff
staff go beyond expectations, very friendly and welcoming, great cheff
Reviewed September 04, 2013
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7.2
Jean-Charles from France
Couple
Classic Room
Stayed 5 nights in June 2016
bien”
L'hôtel est bien, propre. Le personnel agréable et serviable. Le petit déjeuner est sous forme de buffet essentiellement salé et composé de plats indiens. Le seul point négatif est l'emplacement, il n'y a rien à côté de l'hôtel il faut compter environ 40 mn pour aller à Mg Leod en taxi et 600 roupies à chaque fois.
Reviewed June 25, 2016
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