"Amazing stay and staff!"
August 11, 2017
240 meters to the beach
Free Wi-Fi in all rooms!
|Value for money||8.3|
|Distance to city center||20 Km|
|Nearest airport||Phuket International Airport (HKT)|
|Distance to airport||22.0 km|
"In general quite good."
December 25, 2018
"The Hotel and its facility's were exceptional very clean and friendly staff."
October 8, 2018
"Both swimming pools very good and clean always."
October 8, 2018
"This luxury hotel is right on the beach and 1 km from busy P..."
January 12, 2019
Diamond Cliff Resort And Spa is a popular choice amongst travelers in Phuket, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are there for guest's enjoyment. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, bathroom phone, clothes rack, complimentary instant coffee, complimentary tea. Access to the hotel's fitness center, sauna, outdoor pool, spa, massage will further enhance your satisfying stay. Convenience and comfort makes Diamond Cliff Resort And Spa the perfect choice for your stay in Phuket.
"Staff is very kind and nice."
December 21, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Service at the pool bar and main restaurant was certainly more 2* than 5*. Extremely slow with no attention to detail. Staff all looked tired and forgetful.
Diamond Cliff was beautiful and we definately appreciated the room upgrade. Staff were super friendly, although the english language barrier was a little frustrating at some times, especially when my partner called down to reception at 2am to get me some charcoal tablets as I had food poisoning. Buffet breakfast was fantastic and we loved the swim up pool bar. Maybe the only negatives re Diamond Cliff was no shuttle booking from airport to accomodation directly, the lack of english, and being on a hill, the amount of stairs in the place. I would stay here again however.
Good location of sunset.”
Hotel location is best sunset of Patong beach. And their hotel had beautiful room n nice restaurant n nice pool. Hotel staff was friendly n good hospitality. Specially my recommendation is Kiko Japanese food restaurants.
Would go back tomorrow!!”
Loved this hotel. It says 4 star but I would rate it 5 star. The room was spacious and gorgeous. We had a balcony overlooking the sea. The pools are magnificent, with one being super kid friendly with a waterslide, and the other relaxing with the restaurant and bar right there. The staff are truly incredible, they were so helpful and friendly. They all learned my kids names and greeted them by name every day. The location is great, not in the noise of Patong but so close to walk to the centre and there are amazing restaurants and bars a stone throw away along the beachfront. Don't hesitate, stay here!!
Overall the Hotel was great. We had most meals at the hotel as didn’t want to eat on the streets. All the food was beautiful. Only cons were the wifi is terrible and we weren’t aware of the activities that were held onsite until we checked out.
Hotel decor / Facilities / Staff communication ”
When we check-in around 12+ noon was greeted by one of the Japanese staff ( Chisato ) she handle procedure with professionally but only one thing’s communication problem ( whatever you ask ) I believe all of the staff were lack of communication. Management pls look onto it .. The room we request for higher floor but available room was in second floor ( Diamond suite ) . The room’s old balinas style and bedding’s abit hard & some mold smell on bed sheet/ pillows. Some stain on high chair and sofa cushions. I hope the one can solve by using sofa cover or cushions cover . Housekeeping & Room service were very attentive.. The water pool bar staff ( Paifon ) team very friendly and like the kid very much. But need more smile .. Breakfast were not much choice , during the stay for 4 nights 5 days but if your satisfied with your own appetite.. Over all experience is average and would recommend to friends & family .
Nice room and great service”
I'd definitely recommend to my friends. The room is bright and cozy with sofa bed. The breakfast is delicious, including Pad thai. I like the swimming pools here so much.
Great facilities great view”
Great view from the room. Facilities are well maintained and gardens within the hotel well kept. Security staffs are friendly and helpful in ensuring the van are arranged to pick you up when you need, although we choose to walk most of the time during the 2 days stay to enjoy the nice garden and areas around both Swimming pools. The only issue for some I guess is the walk to downtown Patong which is not an easy 15 mins walk. We choose to walk most of the time even with a rental car so as to burn off the extra calories after enjoying the nice Thia food...
We stayed there for 4 days in Oct.018 After a trip to Koh Phangan. Overall a great hotel,with a Lot of space,pick up Taxi SERVICE inside,great gym,2 great pools,good abf,15 to 20 min walk to Soi Bangla area. BUT: very awful South korean welcome staff with awful english,But we spoke Thai. Pls ,in future,let Thai speak with Thai. Great House maid ‚very friendly. Busy Hotel also with Chinese tour troops. Summarized: for around Eur 60 ok.
the second time and the fabulous stay”
one and half month ago i stayed here by myself, with a sea view, it was so lovely stay and this time i came here with my friend. We got an upgraded. I have requested an ocean view but we got pool view and the room is amazing with a jacuzzi I don't know what room type is but it's amazing and the pool view also beautiful. We have a great time here because our holiday is doing nothing much just want to eat, sleep and exercise and they have a very good gym. love the fruit shop as well. Thank you so much!! you guys are great!
Beautiful rooms, nice service, on a hill with a nice view”
We loved our vacation at the Diamond Cliff resort. The kids enjoyed the big pool with the slide. The room was spacious with a very nice bathroom. Enough space for everyone. The garden is beautiful too. The hotel is on a hill. There are shuttles to bring you up and down. It is quite a walk to the beach (and especially back up the hill). We rented a car though, which was very convenient for this location.
The Hotel and its facility's were exceptional very clean and friendly staff. Both swimming pools very good and clean always. The only very disappointing part of the stay for us was the very rude security company that works at the hotel, the hotel management really need to re consider who they are using for security please look into this Hotel Management or you will loose business in the future if this security company keeps upsetting guests.
Love my stay”
The hotel is very nice and clean. When i traveled i always looking for place that i can go for a gym, they have a good gym and the room with a nice view. So this place got it all for me. I also love that they offer you with 1 kg of fruits. The staffs is amazing! Thank you for a great stay.
Cliff top view”
This is the first time I stayed here. It's a short distance up the hill from Patong but taxi services abound for 200baht each way or book in advance for free shuttle from hotel which they have 4 times daily. What struck me was the service here. It was consistently high from all of the people I bumped into so mgmt doing that part well and it shows. the facility is spread out and pool is resort like. when I went they were upgrading one section (due to be finished this year) so two pools and one restuarant out of action but the main pool is huge and many parts including great play area for kids with waterslide etc. Golf buggies contantly ferry guests up and down the steep hill but once at the room if you have ocean view its stunning. Room was good size and bed was huge. Toiletries very good quality. I'd certainly go back.
Absolutely stunning resort!”
My mom and I checked out of this resort yesterday. What an amazing 10 day stay we had at this resort. Staff went out of their way from day 1 to make us feel like royalty. Pools are magnificent, enough space and loungers. Restaraunt food was a little pricey but the best quality food we ate the entire trip. The shuttle to take you to the higher level rooms was constantly running and we never had to wait longer than 3 minutes for a lift. The only negative was that the shuttle to Jungceylon mall was permanently booked up so we couldn't make use of that facility. The resort is located around 2km from Bangla road and this distance was perfect. An easy 20 min walk and far enough away from the madness of main streets in Patong. Thank you Diamond Cliff and superb staff for a very memorable stay. I will recommend you to everyone I know!
The resort was most definitely one of the best I have stayed at in my time. They had excellent facilities, various activities to keep you busy, attentive staff and a good range of well prepared dishes for the breakfast buffet. A point for improvement could be that the room service pizza that we ordered was disappointing. I would highly recommend this place for other young couples and would most definitely stay here again.
Great view from our room, lovely large bed!”
We would stay here again but the hotel needs to do more staff training! The hotel advertises itself as 5 stars but we would rate the pool and restaurant staff as 3 stars. No one came around the pool offering drinks. you either had to go to the bar or wave them done, they weren't that busy. When arriving for breakfast daily, they would take your room number then let you try and find a table. All staff were friendly, just not the attention you would expect from a 5 star property.
This luxury hotel is right on the beach and 1 km from busy Patong Beach market. Good part is that this hotel has two big swimming pools. Only missing part is does not serve Indian food and thus every time you have to go outside hunting for Indian restaurants. There is no doubt that this hotel is luxury in itself.
Awesome! Nice resort with family friendly and great facilities. Staff are very polite and helpful. Breakfast are great with fantastic cook and variety. Lounge facilities is great for traveler who have late flight after check-out.
Brilliant hotel! ”
Absolutely loved our stay at this hotel. Yes, access to rooms is tough due to number of steps, but the shuttle was always available and who doesn’t want to do some exercise while over indulging on holiday? Only complaint would be the free shuttle to Patong not being frequent enough and only being one way. Also, the vibe at night in the hotel is non existent. Some live music at the bars and specials on drinks etc would really make a big difference. Hotel is a bit far from the action of Patong, but if you want to be away from the noise, then this isn’t a problem. We ended up taking tuk tuk’s into patong every day which obviously become expensive. All in all, a brilliant hotel, brilliant facilities and we will definitely stay again. Loved it.