Wedding Reception”

I have stayed at the Diamond Hotel before and each time it has been wonderful. But this time they really lived up to their reputation of a 5 star Hotel. We had our wedding reception planned in the dining room during the weekend. The management and the wait staff went over the top to take care of our guests and visiting family members. Our special thanks to Mr. Edwin Acuyan, Director of Food and Beverage. He made our special day the best it could have been. The attention to detail was exemplary. The rooms were cozy but elegant and the staff was always concerned about our comfort. My husband and I were able to feel at ease. The fantastic service of our guests was followed up with the delivery of a complimentary bottle of wine and personal message of congratulations. To anyone looking for a hotel that offers the best Service, Professionalism, Security, and Attention to detail with a Personalized touch, the Diamond Hotel encapsulates it all. We looked at many places to hold this momentous event but the staff of the Diamond was the only hotel to call us and follow up and make sure the details were correct from place settings to flowers they really were the best choice in Manila. The Diamond hotel is elegant, and the management and staff have the professionalism and knowledge to make a weekend stay or a wedding reception a wonderful and relaxing stressless event. Our special thanks to the staff. We will be visiting the Diamond again soon.

Best Hotel in Manila”

Having stayed at Trader, Heritage hotels in Manila which were also rated 5 stars, I was trying Diamond hotel with cautious since those two hotels were disappointing for what they charged ! When I arrived at Diamond hotel the 1st time, my view at Manila 5 star hotels have finally changed. With similar price, you don't only get the pros I have mentioned earlier, you finally find a hotel which their renovation, furniture and bedding materials can match what we expect to find in a 5 star hotels in rest of Asia. Due to my tight schedule, I didn't have a chance to check out their breakfast nor did I manage to go to nearby restaurants and shopping area which I was told within walking distance. Once again, much better than the other two I mentioned earlier. If you have never been to any hotels in Manila, don't border looking for any hotels lower than 5 stars unless you are on a tight budget. Once I have stayed at the Diamond hotet, I won't need to search for another hotel to stay in my next trip !

Much much better than Bayleaf Intramuros”

the executive suite room was really big and all the amenities are there. big bath tubs, lcd tv, coffee maker etc. my fiance had her preparations for our wedding on the executive suite room and is was overlooking the manila bay. i couldn't ask for more on the service of the hotel's staff. i upgraded the room to be on the hotel's diamond club floors so we can check out late. my father and mother in law loves the room and complimented me for choosing diamond hotel over other hotel like the bayleaf in intramuros where i cancelled my booking because i was irritated by the hotel's staff upon visiting that hotel with a very small rooms and boastful staff. we planned to book it directly on bayleaf but they told me that there was no available premiere room on the day that i want to check in. maybe they taught that i have no money to pay them (now that's discriminaion! right?). upon checking on agoda. i found out that there was still an available premiere room on bayleaf (now i know that they lied). i booked that premiere room in bayleaf but later cancelled it (at no cost) as i saw the rooms in diamond hotel. i'm willing to pay more just to have the peace of mind that we will have a great stay and also a great video during our wedding preps. it was really a great experience here at diamond hotel. good thing i chose it over bayleaf intramuros.

Value for money hotel in Manila”

2nd time I stayed at the Diamond hotel, I already said if you have not found a value for money 5 star hotel in Manila yet. No need to look further as Diamond hotel delivers a 5 star service especially when you compare with other 5 stars hotels around in Manila. This time I finally get to taste and tried out their breakfast which is not bad for US$6 when you book via Agoda, otherwise you'll have to pay much more. I still didn't manage to scout around restaurants, bars and shops around the hotel, but I look forward to do so in future trips. I must say apart from Diamond hotel, I also found Agoda web site very useful and friendly. Don't forget when you book via Agoda web site to ask for receipt to be sent to your mailbox, since payment is made by credit card to Agoda in advance, you print off the hotel voucher to show to the hotel, the hotel won't give you an offical receipt at all. Agoda will provide this receipt to you. I hope Agoda can make this automatic soon instead of having to request it every time since most of us need the receipt for expenses claim !

Great Price and Hotel”

One of the BESt hotels int he Malate area. Very friendly staff and great security.The rooms are clean ands smell nice, The beds are big and comfortable, the rooms are big also. for the Price you cant beat with 5 stars.I would recommend this hotel to everyone and will stay at the Diamond Hotel from now on when in the Malate area!!Some Hotels in Manila for the same price is like a 3 star hotel.

Luxurious Hotel in a Convenient Location”

despite frequently staying in malate, i had never stayed at the diamond before. conveniently located just off of roxas blvd, the hotel is located just around the corner from the hyatt, which is probably a close rival for the type of business travelers who would likely stay in either place. the rooms at the diamond are what you expect to find at a high quality establishment. my only complaint was that the hotel safe malfunctioned. i would definitely consider staying at this hotel again if my work took me to manila in the future.

A perfect place to stay”

Stayed for two days at Diamond Hotel Manila before going to Hong Kong for four days and everything met our expectations. We rented a condo when we came back from Hong Kong but wasn't comfortable with it. So, we decided to leave the condo after staying two of the seven days I booked, and checked in again for the remaining ten days of our stay in the Philippines at Diamond Hotel until we left for Canada. We were able to finally sleep well - the bed, pillows and bed covers are comfy. Other hotels have complimentary bottles of water in each room. At Diamond, besides water, there are two cans of soft drinks, two bottles of iced tea, and cookies! Staff always has a smile and greet guests, and the service everywhere in the hotel is #1. From staff to food and amenities - we couldn't ask for anything more. The location is close to everything. There's no bad comment at all - a real diamond!

Great hotel and good location for the real Manila”

easy to book online, check in lines are abit of a nightmare, slow and people always push in, but the upgrade to diamond club is worth it esp if you have a laptop as the free internet is cable only not wifi. room was on level 24 and we could tap into the wifi in certain parts of the room, the diamond lounge is very nice, awesome breakfast and has snacks throughout the day, only one pc for internet so make sure you have something you can tap into the wifi with it though the pc was never used while we were there. great service throughout the hotel and would definitely stay there again. not a bad distance to the airport, very close to robinsons mall which is very big and quite good. this area is the real manila rather than makati which is basically america in manila. sky bar had a very good band and views of the city. it is also close to the jetty/port for the ferry around manila and corrigedor tours.

great location in front of manila bay”

diamond hotel is cheap prize for a 5 star hotel and also it is one of the fewest manila hotels that has most of his rooms with an ocean view of manila bay. his room is very big and service is excellante. it is also located in the malate area that has the best night life. dont miss LA caffee its just a walking distante from the hotel.

Awesome...”

It was awesome. This is my first time to stay at Diamond Hotel, what struck me most is their large comfortable bed and equally large bathtub. We had a great view from our floor if the Manila bay side which is beautiful sight. Their spacious room is relaxing for a traveller staying for a conference the whole day. Another thing that I observed is variation of breakfast choices filling your stomach the max if you are a food lover. I want to compliment the lady chef preparing my egg omelet with a style and was served to your liking with an attitude. I was happy that their staff were attentive even to the last detail giving the best service. Diamond Hotel is a five star hotel with equally givinv you an equally five star service. It is worth every money you spend..

The service and comfort we all deserve”

We arrived after an eight hour bus road from Anda as we attended a friends wedding. There were 6 of us looking a little dishevelled and in need of a good shower. We had been staying in a 2 star for the previous 4 nights The front desk staff were fantastic and we were in our rooms in minutes, with our bags closely behind. We stayed 3 nights and I have to compliment all the staff on there level of customer service, from the guy who cleaned our room to the pool attendants and the bar and breaky staff. There english was good and there friendly hellos contagious I always get a little annoyed at 5 star hotel drinks prices, but with the number of staff serving you I suppose you have to live with it The rooms were big enough, the beds comfortable the pillows great. Shower water pressure excellent. I may never go back to Manila but if I do the Diamond hotel would be on the itinerary

still a quality hotel all these years”

i am amazed by how the manila diamond hotel has kept and maintained its quality facilities and service all these years. the spacious rooms are enhanced by the complete line of essentials and great super comfortable beds and beddings. i just love them. to top it all, the service staff are all well trained, friendly and efficient. the yurakuen restaurant is as great as ever with quality food and reasonable prices. i'd recommend to my friends to rediscover the manila diamond.

Perfect Hotel ”

the diamond hotel is one of the superior hotels and assets to manila. i got upgraded to the executive club level floors and the rooms were amazing. this also allowed exclusive access to the executive club lounge which offered amazing complimentary food, drinks, with an amazing staff. the hotel room was big and comfortable as well as the rest of the hotel. the hotel gets a 4.5/5 due to the hotel not having an on-site atm machine. the hotel is the shangri-la of manila. it offers the same amenities and exclusivity and comfort as shangri-la makati, but just a smaller version. will stay at this hotel again!

Truly a 5-star hotel”

I booked a superior room at a discounted rate in agoda. I got a one bed-room, but it is big enough to accommodate three persons. The hotel is around 30-45 mins away from the airport. The hotel staff were courteous from check-in to check-out. The facilities were superb and comparable to other 5-star hotels in the world. The security in the hotel is tight - hotel staff would check the bags before guests are allowed entry to the hotel and frisk them after passing through the metal detector. K-9 dogs are stationed beside the metal detector. The hotel is near the baywalk area and is facing the famous Manila Bay. It is also near Robinsons Place Manila (where you can shop, dine, watch movies, among other things) and the red light district of Ermita. Also, if you need to go somewhere, you can easily get a taxi outside the hotel. Roman Catholics need not worry of missing their Sunday masses since the hotel is also near Ermita and Malate Churches. I will definitely stay again here given a chance. Good job to the hotel management and staff. Keep up the good work.

Diamond Hotel a True Gem in Manila”

Diamond Hotel is truley a gem in Manila. The location is very near the BayWalk and one can stroll along the shores of Manila Bay, which is not kept up to the standards of the hotels near it's shores. The roooms are very spacious and clean. Free items in the snak bar in the room and if you desire not to leave the hotel, but who would, you are in Manila, the television cable system will keep you entained as will the entainment on the 27th floor nightly live bands. Dining and the food is also great. We have booked this Hotel as the hotel for our Wedding Entrouge before the church wedding.

Great hotel”

One of the BESt hotels int he Malate area. Very friendly staff and great security.The rooms are clean ands smell nice, The beds are big and comfortable, the rooms are big also. for the Price you cant beat with 5 stars.I would recommend this hotel to everyone and will stay at the Diamond Hotel from now on when in the Malate area!!

Classic Hotel that has not lost its charm”

i was very impressed with the location of the diamond hotel. i had been staying regularly in a different part of the city that was a little over-run by "nightlife", so the diamond was a welcome change. the hotel is very close to the manila bay, which is a great place for walks. it is also convenient to the airport, although this can be greatly affected by traffic. the hotel has all the amenities that one would desire in its price range. the restaurant was beautiful, and had a delightful seafood buffet.

Diamond Hotel”

Good location by the baywalk in Malate area which is full of restaurants and night clubs.I been there first time and i was really surprised with hospitality and cleanliness of the property.Staff very friendly and accommodating.Beautiful experience.For sure we will be back in Diamond Hotel Manila

A New Experience”

I have stayed in many good hotels in Malate/Mabini, but this was my first stay at the Diamond, based on a very good rate via Agoda. I enjoyed the stay very much, and will certainly look to stay again in the future. Just one small issue - the food was I felt very average for a hotel of this stature, and suffered as many hotels do in Manila form having chefs who mix in the salt all too liberally into sups and main courses.

Impressive hotel in every respect”

This is an impressive hotel. From the moment you are greeted by staff dressed fit for a ball, to the quality of fit-out and attention to detail. Where do you start with this hotel. By Australian standards it is very moderately priced yet offers first class service and quality throughout. The staff make you feel comfortable the moment you walk in and nothing is a problem. The hotel has every amenity and from the service, to the rooms, the extent and quality of food we were never disappointed. Ask to upgrade to the Diamond Club which includes breakfast, snacks during the day, dinner and drinks in an exclusive lounge on the twenty-fifth floor. The Diamond Club option includes an upgrade to even better accomodation with many inclusions such as late check-out you would normally pay for. Security into the hotel is tightly controlled. The hotel is walking distance to the Robinson's shopping center,15 minutes by vehicle to other major shopping centers and 30 minutes to the airport. There are many small restaurants within walking distance The hotel overlooks the ocean. I can only recommend this hotel and would not bother considering other hotel options when next there.