Diamond Palace Hotel
Diamond Palace Hotel
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"The staffs are fantastic, friendly, helpful and always smili..."

Yeo

|

March 16, 2018

Standard Double - Bed Diamond Palace Hotel
Standard Double - Bed
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Lobby Diamond Palace Hotel
Lobby
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Lobby Diamond Palace Hotel
Lobby
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Bathroom Diamond Palace Hotel
Bathroom
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See map Diamond Palace Hotel
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Very good
Location
7.0
See all 33 photos Diamond Palace Hotel
See all 33 photos
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Diamond Palace Hotel

Very good location
- 410 meters from city center
- What's nearby?
Very good
From 1103 reviewsSee what guests said
7.3
/
10
Very good value for money
7.7
Recommended by 81% of guests
Value for money7.7
Location rating7.0
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.9 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Garden

Room choices
7.6
Very good
Room comfort & quality
Superior Double
Superior Double
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed
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Deluxe Double
Deluxe Double
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds
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Standard Twin
Standard Twin
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Standard Double
Standard Double
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed
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Single Standard
Single Standard
...
  • Smoking allowed
  • Shower and bathtub
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Single Superior
Single Superior
...
  • Smoking allowed
  • Shower and bathtub
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Twin Suite
Twin Suite
...
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    Triple
    Triple
    ...
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      Double Suite
      Double Suite
      ...
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        Have a question for Diamond Palace Hotel?

        What people love about the property

        • "Great value for money."

          Nancy

          |

          March 29, 2017

        • "Good location"

          DAO

          |

          January 9, 2017

        • "Superb location , decent room"

          benny

          |

          May 9, 2016

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        More about Diamond Palace Hotel

        More about Diamond Palace Hotel

        "The room is nice and reasonable price."

        Suchanya

        |

        July 17, 2017

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Nice hotel. clean"

        adi

        |

        July 31, 2017

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (1103)Booking.com Reviews (135)
        7.3
        /
        10
        Cleanliness7.5
        Facilities6.7
        Location7.0
        Room comfort and quality7.6
        Service7.4
        Value for money7.7
        Provided by verified guests of Agoda
        All languages
        All guests (1103)
        All room types
        Showing 1043 verified guest comments
        12345
        6.0
        Wei from Singapore
        Business traveler
        Superior Twin
        Stayed 5 nights in October 2018
        Budget Hotel”
        It's really worth your money at SG$32 per night. Noise penetrated the door and wall like a piece of paper and bed is a little too hard for our preference. Otherwise, it's a good located for short business trip.
        Reviewed November 08, 2018
        5.2
        Wei from Singapore
        Business traveler
        Superior Double
        Stayed 4 nights in October 2018
        You Get What You Pay For”
        Pros - it's located near Naga World, massage parlour, Aeon Mall and other eating places. Cheap. Cons - The beds are too hard for me. Too noisy from the corridor if there is anyone outside.
        Reviewed November 05, 2018
        2.8
        Kuang from Taiwan
        Business traveler
        Deluxe Double
        Stayed 4 nights in February 2018
        GOOD location”
        this is a very good hotel, even it's not new or best. but the location is really nice.
        Reviewed October 03, 2018
        Dear Kuang, Thanks for your loyalty to come back to us every time you visit Cambodia. Best Regard, Front Office Team
        Responded October 10, 2018
        Diamond Palace Hotel
        8.4
        Excellent
        Jessy from Malaysia
        Couple
        Standard Twin
        Stayed 1 night in October 2018
        Average facilities but good service ”
        With US$25, we are provided a big room with two single bed, big shower room (the window view of our room is their store room but anyway just close the curtain and I am fine with that), amenities like bottled water, shampoo, tooth brush and a comb is given (if there is hair dryer with be a good plus).. But their service is good, first they help my friend to carry her luggage to second floor by staircase, help us open the door, and even switch on the tv to channel with Chinese sub title.. Second day morning you can select the breakfast from the menu and they will prepare it fresh and hot for you, and not to forget they always greet me before to leave and come in for numerous of times.. Great service !
        Reviewed October 03, 2018
        Dear Jessy, Greeting from Diamond Palace Hotel. we are delighted to hear that you like our service. we will do our best to provide you good service for the next stay. Best, Front Office Team
        Responded October 10, 2018
        Diamond Palace Hotel
        10.0
        Exceptional
        POY from Malaysia
        Solo traveler
        Standard Twin
        Stayed 2 nights in August 2018
        Ideal for individual, good location ”
        Breakfast is too simple and lobby air-conditioned isn't cool enough, need to install own or two more units
        Reviewed August 19, 2018
        8.4
        Excellent
        Siti from Singapore
        Group
        Deluxe Double
        Stayed 1 night in August 2018
        Decent hotel”
        Got the room for a good price. Value for money. It's clean and has all the basic amenities. Staff is friendly too !
        Reviewed August 14, 2018
        9.2
        Exceptional
        POY from Malaysia
        Solo traveler
        Standard Twin
        Stayed 2 nights in August 2018
        Ideal for budget travellers, location good ”
        Should upgrade the room without window to have an air freshener, cleanliness still need to improve, odour smell can be found in the bathroom with toilet within
        Reviewed August 13, 2018
        10.0
        Exceptional
        tanty from Cambodia
        Family with young children
        Deluxe Double
        Stayed 1 night in February 2018
        Great Hotel”
        sure we will stay again for our next trip
        Reviewed August 10, 2018
        10.0
        Exceptional
        tanty from Cambodia
        Family with young children
        Superior Twin
        Stayed 1 night in February 2018
        Great Hotel & Great Location”
        This hotel is value with the price....great location and great staffs
        Reviewed August 10, 2018
        8.0
        Excellent
        Yee from Cambodia
        Group
        Standard Twin
        Stayed 1 night in June 2018
        Staffs very friendly and nice”
        Near Aeon mall and night market
        Reviewed June 15, 2018
        2.4
        kim from Cambodia
        Group
        Standard Twin
        Stayed 1 night in May 2018
        Service and room condition”
        room was full of weired smells so it made me uncomfortable during sleep in the room. and after check out, one man called me because of dirty of towel. at that time I bleed and I just cleaned my blood using towel (there was very few toilet paper). of course I am understanding the person responsible of hotel. but at the moment, I was embarrased. and it was privite things. and he just told me. "The towel is dirty because of you." so I didn't know why I heard infront of people. it was so terrible. I want to receive apolozize from the man if it is possible.. I hope if there is chance to like this to the others, please do not tell like this.. please keep doing good service
        Reviewed May 17, 2018
        7.6
        Very good
        Dionell from Philippines
        Couple
        Standard Double
        Stayed 1 night in April 2018
        very good value for money”
        you get what you paid for
        Reviewed April 26, 2018
        8.4
        Excellent
        Yeo from Singapore
        Solo traveler
        Standard Double
        Stayed 2 nights in February 2018
        Good location, very good customer services ”
        Booked for 2 days, ended staying for a month. Room is comfortable, aircon is good. Cable TV with English channels and internet. Bed is a little hard. Hot water for shower needs to let the water to run for a few minutes. Free Breakfast is ala carte, you order thru a fixed menu with wide range of selection. Location is (walking distance) between Nagaworld and Aeon Mall. The staffs are fantastic, friendly, helpful and always smiling. The lady boss is very humble and courteous. Great value for the price you pay.
        Reviewed March 16, 2018
        10.0
        Exceptional
        Basil from United Arab Emirates
        Business traveler
        Superior Twin
        Stayed 5 nights in February 2018
        Brilliant place”
        Brilliant people
        Reviewed February 18, 2018
        10.0
        Exceptional
        tanty from Cambodia
        Family with young children
        Deluxe Double
        Stayed 1 night in December 2017
        Great Hotel Great Location”
        This is the 1st time we stayed at this hotel...It looks so so from outside...but when we reached the room, we found a big room with the small nice balcony....It's a great hotel for us becoz it near Aeon Mall and food around....we will stay again for next trip!
        Reviewed January 01, 2018
        5.2
        Charles from Cambodia
        Couple
        Standard Double
        Stayed 7 nights in December 2017
        Don't book a dungeon room”
        We stayed here for 7 days. We booked a room with a double bed, but arrived to find out that the one we booked had no window. The carpet was stained and stunk. The bathroom above us was leaking, at times pouring into our bathroom. We asked to switch rooms. A new room was arranged for us, also with no window. It was clear this new room was not cleaned properly. The sheets were dirty and there was a old razor from the last person in the shower. The front desk, night staff told us they had no replacement sheets and no more available rooms. As it was already 11pm, we slept in our clothes on-top of the bedding. Both the rooms we had been in had all the lightbulbs removed, except for 2. If felt like we were in a dungeon. The next morning, the manager apologized for this situation. We were offered 1 free $6 massage in compensation. Which we were never able to use, as our days in Phnom Penh were fully booked. The front desk staff was very professional and kind, even though we felt we deserved m
        Reviewed December 26, 2017
        8.0
        Excellent
        trinh from Vietnam
        Business traveler
        Standard Double
        Stayed 3 nights in November 2017
        Very good”
        price is reasonable vs conditions
        Reviewed November 17, 2017
        10.0
        Exceptional
        adi from Indonesia
        Group
        Superior Double
        Stayed 2 nights in July 2017
        nice hotel.. ”
        average all good..
        Reviewed November 17, 2017
        7.6
        Very good
        Said from Singapore
        Solo traveler
        Deluxe Double
        Stayed 4 nights in October 2017
        Very good”
        COOL
        Reviewed October 16, 2017
        8.0
        Excellent
        Mohammad from Thailand
        Solo traveler
        Standard Twin
        Stayed 3 nights in September 2017
        Very good”
        Reviewed October 02, 2017
        12345
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