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Diamond Resort Phuket (SHA Certified)
Diamond Resort Phuket (SHA Certified)
Diamond Resort Phuket (SHA Certified)
Diamond Resort Phuket (SHA Certified)
Diamond Resort Phuket (SHA Certified)
Diamond Resort Phuket (SHA Certified)
Diamond Resort Phuket (SHA Certified)

Removed from saved list

8.9

Excellent

1,156 reviews

1,156 reviews

Housekeeping16
Swimming Pool12
Beach11
See map

7.9

Very good

Location rating score

Very good location - 930 meters to the beach
Parking
FREE
Popular landmarks
Phuket FantaSea 4.2 km
Patong Beach 9.4 km
Bangla Road 10.9 km
Jungceylon Shopping Center 11.1 km
Freedom Beach 13.1 km
Karon Beach 14.7 km
Chaithararam Temple (Wat Chalong) 16.6 km
Big Buddha Phuket 18.3 km
Kata Beach 18.5 km
Nai Harn Beach 23.6 km
Nearby landmarks
Bang-Tao Night Market 560 m
Phuket International Horse Club 610 m
Central Food Hall - Porto de Phuket 650 m
Oasis Spa Turquoise Cove 650 m
The Frying Kiwi Eatery Bar 740 m
Boat Avenue Villa Market 740 m
Tawai Thai Cooking School 750 m
Bampot Kitchen & Bar 760 m
Milan Tailor Ltd 760 m
Porto de Phuket 770 m

Diamond Resort Phuket (SHA Certified)

106 Soi Cherngtaley 14, Srisoonthorn Road, Tambol Cherngtaley, Bang Thao, Phuket, Thailand, 83110 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bang Thao part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Sauna

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money9.0
Distance to city center25 km
Location rating7.9
Nearest airportPhuket International Airport (HKT)
Distance to airport13.3 km

Rooms available at Diamond Resort Phuket (SHA Certified)

Grand Two Bedroom Suite
...
  • Room size: 66 m²/710 ft²
  • Outdoor view
  • 1 double bed & 1 double bed
Enter dates to see prices
Three Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 double bed & 1 double bed...
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Grand Two Bedroom Suite Pool Terrace
...
  • Room size: 66 m²/710 ft²
  • Pool view
  • 1 double bed & 1 double bed
Enter dates to see prices
Room #315222410
...
  • Kitchenette
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Three Bedroom Suite Pool Terrace
...
  • Room size: 80 m²/861 ft²
  • Pool view
  • 1 double bed & 1 double bed...
Enter dates to see prices
Grand Deluxe Suite with Pool Terrace
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 double bed & 1 double bed
Enter dates to see prices
Junior Suite Double
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Grand Deluxe Suite Hollywood Twin
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Junior Suite Hollywood Twin
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 double bed & 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Diamond Resort Phuket (SHA Certified)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Diamond Resort Phuket (SHA Certified)?

Diamond Resort Phuket (SHA Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1000 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Diamond Resort Phuket (SHA Certified) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Diamond Resort Phuket (SHA Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Diamond Resort Phuket (SHA Certified)?

Start your mornings right, with the continental and buffet breakfast options offered at Diamond Resort Phuket (SHA Certified). There's an additional charge of 295 THB for adults and 195 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Diamond Resort Phuket (SHA Certified)?

Diamond Resort Phuket (SHA Certified) features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Diamond Resort Phuket (SHA Certified)?

Diamond Resort Phuket (SHA Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Diamond Resort Phuket (SHA Certified)?

Diamond Resort Phuket (SHA Certified) is located in Bang Thao, famous for good restaurants such as Infuse Restaurant by Diamond Resort, Chit Chat Corner and Locavore Restaurant.

What popular shopping places are close to Diamond Resort Phuket (SHA Certified)?

Diamond Resort Phuket (SHA Certified) is located in Bang Thao area which features shopping places such as Boat Avenue Villa Market, Milan Tailor Ltd and Canal Village Shopping Centre.

What are popular attractions near Diamond Resort Phuket (SHA Certified)?

Diamond Resort Phuket (SHA Certified) is located in Bang Thao area, which is famous for attractions such as Oasis Spa Turquoise Cove, Lemonade Club and Wat Choeng Thalay.

What popular beaches are close to Diamond Resort Phuket (SHA Certified)?

Diamond Resort Phuket (SHA Certified) is located in the Bang Thao area, which includes Bang Tao Beach and Pineapple Beach.

What popular natural sightseeing spots are close to Diamond Resort Phuket (SHA Certified)?

Diamond Resort Phuket (SHA Certified) is located in the Bang Thao area, which is famous for natural sightseeing destinations such as Elephant Family Phuket.

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See map

Explore the neighborhood

What people love about Diamond Resort Phuket (SHA Certified)

  • 10

    Exceptional
    Staff 

    "An extremely clean and cozy apartment with friendly staff and amazing facilities."

    Nishanth

    |

    June 24, 2022

  • 9.6

    Exceptional
    Staff 

    "Excellent staff and lovely restaurant"

    Stephen

    |

    June 13, 2022

  • 10

    Exceptional

    "I love this hotel for 3 reasons:"

    Elena

    |

    May 24, 2022

Property ranking|Compared to 3,601 Phuket properties
See all rankings
Cleanliness score
9.3/10
Value for money score
9/10
Service score
9/10
Overall score
8.8/10
Better than
97
%
of Phuket properties
Better than
95
%
of Phuket properties
Better than
94
%
of Phuket properties
Better than
90
%
of Phuket properties
Overall rating:

8.9

Excellent
1,156 reviews
Cleanliness
9.3
Facilities
8.9
Location
7.9
Read all reviews >
What travelers say they love:
Clean and comfortable compact apartment with nice pool.
Varang from Thailand
Family with older children
More about Diamond Resort Phuket (SHA Certified)

More about Diamond Resort Phuket (SHA Certified)

Diamond Resort Phuket (SHA Certified)

Learn the meaning of a genuinely relaxing holiday and indulge yourself in all that Phuket has when you stay at Diamond Resort Phuket (SHA Certified).
Diamond Resort Phuket (SHA Certified) offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Phuket even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Diamond Resort Phuket (SHA Certified) thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Diamond Resort Phuket (SHA Certified) come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Diamond Resort Phuket (SHA Certified) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Diamond Resort Phuket (SHA Certified) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Diamond Resort Phuket (SHA Certified) is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub. For the ultimate convenience, you can even have groceries delivered to your room at Diamond Resort Phuket (SHA Certified), with their exclusive service.
Diamond Resort Phuket (SHA Certified) offers wonderful recreational facilities for guests to enjoy. End your days in total relaxation with a visit to the sauna, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Cool off on hot days by joining water-world activities like fishing, snorkeling and diving. If you like water sports, you'll appreciate the convenience of canoes provided by Diamond Resort Phuket (SHA Certified). Casual sporty activities are also available including horse riding. Engage in some easy evening fun with other guests with the hotel's mini golf course.
Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Diamond Resort Phuket (SHA Certified) is the perfect spot to explore Phuket's fascinating cultural sights and attractions. Enjoy the simple pleasures of an oceanside getaway, with Patong Beach located 10.6 km away, where you can turn a good day into a great one with a sea view. Don't forget to stop by Big Buddha Phuket located 18.2 km away, where everyone who visits Phuket wants to have their photo taken.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 94% of the city's accommodation.
Facilities at this hotel are rated higher than 96% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 97% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Food & Dining

1 mention

Breakfast

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • French
  • Russian
  • Spanish
  • Thai

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Exercise area
  • Fishing
  • Garden
  • Golf course [on-site]
  • Horseback riding
  • Mini golf course
  • Nightclub
  • Sauna
  • Snorkeling
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • Kitchenette
  • Linens
  • Lock box in room
  • Microwave
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate living room
  • Shower
  • Slippers
  • Smoke alarm
  • Sofa
  • Toiletries
  • Towels
  • Umbrella
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Infuse Restaurant

  • Cuisine: Asian, International, Thai
  • Menu: Buffet, A-la-carte
Location
106 Soi Cherngtaley 14, Srisoonthorn Road, Tambol Cherngtaley, Bang Thao, Phuket, Thailand, 83110
Very good
Location

7.9

Airports

  • Phuket International Airport (HKT)
    13.3 km
  • Krabi International Airport (KBV)
    76.0 km

Public transportation

  • Phuket Bus Terminal 2
    13.5 km
  • Phuket Town Local Bus Station (Terminal 1).
    16.0 km

Hospital or clinic

  • CityCare
    4.7 km

Convenience store

  • Family Mart
    1.8 km

Cash withdrawal

  • ATM
    720 m 2 min drive
What's nearby

Popular landmarks

  • Phuket FantaSea
    4.2 km
  • Patong Beach
    9.4 km
  • Bangla Road
    10.9 km
  • Jungceylon Shopping Center
    11.1 km
  • Freedom Beach
    13.1 km
  • Karon Beach
    14.7 km
  • Chaithararam Temple (Wat Chalong)
    16.6 km
  • Big Buddha Phuket
    18.3 km
  • Kata Beach
    18.5 km
  • Nai Harn Beach
    23.6 km

Nearby landmarks

  • Bang-Tao Night Market
    560 m
  • Phuket International Horse Club
    610 m
  • Central Food Hall - Porto de Phuket
    650 m
  • Oasis Spa Turquoise Cove
    650 m
  • The Frying Kiwi Eatery Bar
    740 m
  • Boat Avenue Villa Market
    740 m
  • Tawai Thai Cooking School
    750 m
  • Bampot Kitchen & Bar
    760 m
  • Milan Tailor Ltd
    760 m
  • Porto de Phuket
    770 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1000 THB
  • Distance from city center25 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)295 THB

The property

  • Local Tax ID/ Rental License0835550002909
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Year property opened2018
  • Most recent renovation2018

Reviews of Diamond Resort Phuket (SHA Certified) from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.9
Location7.9
Service9.0
Value for money9.0
High score for Phuket
Rating
9+ Exceptional (117)
8-9 Excellent (26)
7-8 Very Good (20)
6-7 Good (9)
<6 Below Expectation (14)
Time of the year
Mar - May (51)
Jun - Aug (24)
Sep - Nov (37)
Dec - Feb (74)
All guests (408)
All room types
All languages

Show reviews that mention 

Showing 186 verified guest comments
12345
9.6
Exceptional
Shu from Aruba
Solo traveler
Deluxe Suite Double
Stayed 1 night in November 2020

Great value”

I have stayed at Diamond Resort Phuket couple times and definitely highly recommended for solo or couple traveller that looking for a resort that located at quiet area yet so close to beaches, grocery stores, great restaurants and bars. So far the resort staffs provided great services and clean room that value for money.

Reviewed April 01, 2021

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Dear Mr/Ms. Shu Thank you for your recent stay at Diamond resort. We appreciated your kind message about your recommendation on our resort location closed to the beach , great restaurants and bars. It is nice to hear that our staffs provide you the great service. We are looking forward to welcome you again soon. Until then please keep well and stay safe. Best regards , Diamond resort Management.

Responded April 15, 2021
Diamond Resort Phuket (SHA Certified)
8.0
Excellent
Jocelyn from United States
Couple
Deluxe Suite Double
Stayed 2 nights in December 2019

Very good”

My husband and I stayed at Diamond Resort Phuket for two nights on our way back from our honeymoon in Koh Phi Phi. The staff was very friendly and accommodating, even letting us keep our luggage at the desk after our check-out time. The pool was also very nice, very large with great pool bean bag floats. The room was very clean. However, the bed was awful and the walls were paper thin. My husband and I actually checked to make sure we weren’t sleeping on a boxspring - the bed felt like concrete. We were also able to hear every door slam, every baby cry, and every couple knock a bed board from any room on our floor Between the bed and the noise, we didn’t sleep at all during our stay. The hotel was fine for a couple of days just passing through, but I can’t imagine having stayed more than that.

Reviewed January 03, 2020

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Dear Jocelyn, Thank you kindly for your feedback and for sharing some pointers for us to address. First off, we are very grateful for your positive comments regarding the team, swimming pool and overall cleanliness of the resort. Regarding the mattresses, we understand that the comfort level may not satisfy all guests, as some prefer quite soft, whilst others prefer more firm ones. We tried o find a balance, though as well, understand that they may not suit everyone. We hope you informed our team, as we would have been more than pleased to provide you with a comfort topper. Also, we do apologize for the noise pollution during your stay, as this can be rather tricky to manage during periods of high occupancy. Should you decide to return (which of course we hope you will), then please inform us to ensure you are given a suite that is not near other occupied rooms and is away from any risk of noise pollution. Many thanks again and hope you will come back to see us in the near future.

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Diamond Resort Phuket (SHA Certified)
10.0
Exceptional
Janet from United States
Couple
Deluxe Suite Double
Stayed 2 nights in November 2019

Modern clean new resort”

Love love our room in this resort. The location is about 30 mins away from Patong Beach but it is close to Bang Tao beach. The resort provides free shuttle to the beach and Boat Avenue area for food and shopping. If you like somewhere more quiet than the hustle bustle of Patong, this is the place for you. We met the owner Joe. He is super friendly and helpful. We rented a motorbike from the resort for 350 baht per day. We rode to Patong on our own. The restaurant’s food is great as well. I highly recommend this resort to everyone.

Reviewed November 22, 2019

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Dear Janet, Thank you so much for your outstanding review and rating. We could not be happier to read such positive comments from a guest and are so pleased that you enjoyed your time here with us. We will be sure to pass on your comments to Jo and to the team and to thank them all on your behlaf. For now, we would like to thank you for your patronage and hope that you will be back again in the not-too-distant future. Many thanks, best wishes and have a wonderful Christmas and a Happy New Year. Kind regards, Management @ Diamond Resort, Phuket

Responded December 11, 2019
Diamond Resort Phuket (SHA Certified)
8.8
Excellent
Tejas from United States
Couple
Deluxe Suite Double
Stayed 1 night in March 2019

Single Night”

Spent one night here after arriving late to Phuket, the hotel was conveniently close to the Airport. Otherwise, location is not that great to access the rest of Phuket.

Reviewed July 31, 2019

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Dear Valued Guest, Thank you for taking the time to write a review and for choosing to stay with on your first night in Phuket. As may know, Phuket is an island that is primarily built up along its coastline, thus most of the major towns and tourist attractions are on average, a 15-20 minute drive from one another due to the mountainous landscapes that are enclosed within. We ourselves are situated right near the coast and are less than 5 minutes to Bangtao Beach & Surin Beach, 5 minutes to Laguna, 10 minutes to FantaSea and 20 minutes to Patong. Whether you are situated on the north end or south end, you are likely to face the same travel times. We also have a complimentary shuttle bus that takes our guests to numerous attractions and hope that if you return in the future, you would avail of this service and allow us to show you all that beautiful area has to offer. We wish you the very best of luck and a safe journey ahead. Kind regards, Management & Team @ Diamond Resort

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Diamond Resort Phuket (SHA Certified)
10.0
Exceptional
Suman from India
Group
Two Bedroom Suite
Stayed 3 nights in December 2018

Just Wow!”

I couldn't one single thing which is bad about this property. The only thing I could highlight is the location of property - Its a bit away from the beach. Loved the swimming pool. Great property to relax and have good time in Phuket.

Reviewed November 30, 2019

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Dear Suman, What a fantastic review and rating! Thank you kindly from the entire team for sharing your positive experience with us. We are very pleased that you enjoyed the swimming pool and were able to relax during your time here. We understand that the location may appear a little remote, however we are simply tucked behind a main street and situated right in between an extremely popular shopping area, stunning beach and even a waterpark. We appreciate your comments all the same and hope that you were able to avail of our compimentary shuttle bus service, in order to show you all that BangTao has to offer. We do hope we will be seeing you again soon and for now, wish you a safe and pleasant trip home. Have a wonderful Christmas and a very Happy New Year. Kind regards, Management and team @ Diamond Resort, Phuket

Responded December 11, 2019
Diamond Resort Phuket (SHA Certified)
8.8
Excellent
Christina from Australia
Couple
Deluxe Suite Double
Stayed 7 nights in July 2019

A wonderful quiet resort”

We enjoyed the yum buffet breakfast and beautiful pool area. Spacious suite room, we liked that we had a microwave and that we could use Bluetooth with the TV to play music. The staff were very accomodating and helpful. Affordable massages within walking distance. Night markets three nights a week in the area. Only downside is there aren’t many eateries open on the street of the resort in the wet season

Reviewed July 19, 2019

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Dear Valued Guest, Thank you kindly for choosing to stay with us during your visit to Phuket and for also taking the time to review us. We are extremely pleased to know that you enjoyed your experience and that you availed of the numerous amenities available onsite. We understand that during the raining season, travelling around can become awkward and unpleasant, particularly when on foot, however we do hope that you were able to take advantage of our free shuttle service, as it is complimentary to all guests and will bring you to numerous locations which include restaurants, markets and shops. We hope you will come again soon and that we can help assist with getting you to and from any desired destinations. Thank you again from all of us here at the resort and we hope to see you again in the not-too-distant future. Kind regards, Management & Team @ Diamond Resort

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Diamond Resort Phuket (SHA Certified)
9.6
Exceptional
Darren from Singapore
Solo traveler
Deluxe Suite Double
Stayed 2 nights in June 2019

Attention to detail and very accommodating ”

Stayed there during the Laguna marathon. Love the service from all the staff. The room was spacious, clean and everything is as described in the pix - perhaps even better. Highly recommended,

Reviewed June 14, 2019

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Dear Valued Guest, Thank you for choosing to stay with us during the Laguna Marathon period and for taking the time to write such a positive review. We coudn't be happier to know that our resort and services were able to exceed your expectations. Knowing that the pictures matched the reality of what we have to offer, really is important to us and we thank you kindly for pointing that out. We do hope that you will come back to visit us again soon and for now would like to wish you the very best of luck from all of us here at the Diamond Resort. Kind regards, Management & Team @ Diamond Resort

Responded July 04, 2019
Diamond Resort Phuket (SHA Certified)
10.0
Exceptional
Jai from Thailand
Solo traveler
Deluxe Suite Double
Stayed 4 nights in December 2020

A diamond ”

I really enjoyed my stay here. The condo itself has all the facilities you require. The breakfast buffet is good and changes everyday. There is a free shuttle service to a number of locations. The food in the restaurant is good - my two faves were the pork satay and Massaman. Staff are friendly and polite and resort is super clean. Pool is quite big too, in terms of length. Definitely worth staying here. Good value for money.

Reviewed December 20, 2020

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Dear Jai, Much appreciated for taking the time to write us such a nice review. We are really happy that you were overall satisfied with your stay and our resort. Many thanks also for your feedback regarding the breakfast and the food at our restaurant we will make sure to inform our concerning department. We are hoping to welcome you back again soon. Kind regards, Diamond Resort Management

Responded February 01, 2021
Diamond Resort Phuket (SHA Certified)
6.4
Good
Zita
Couple
Deluxe Suite Double
Stayed 3 nights in February 2019

Nice if you like Poolholidays, but the beach is to crowded and the shuttle very disappointing.”

The food is good, the room nice with a little kitchen, if you like to cook by yourself. They have a Shuttlebus to the beach, but it's disappointing how the aren't on time. We were there on the beachmeetingpoint four minutes bevor they should left, but they allready left. we had to wait for one hour or walk back. The same happend to a mom with a Little two year old child... we walked back but she couldn't the boy was tired and it was very hot. we informd the reception as soon as we arrived the hotel and askde them to send the shuttle for the women with the child, but they didn't. ...

Reviewed March 20, 2019

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Dear Zita, thank you for making time to write your valuable feedback. We would like to thank you for choosing Diamond Resort and apologize for this inconvenience. We are sorry we did not meet your expectations. We strive to provide the best service possible, and we are improving day by day. At the moment we are improving our shuttle service and we sent your comments to the responsible department. Thank you for choosing Diamond Resort Phuket and we hope to see you again soon! Best regards, Diamond Resort Phuket team.

Responded April 03, 2019
Diamond Resort Phuket (SHA Certified)
10.0
Exceptional
Jonathan from United Kingdom
Couple
Deluxe Suite Double
Stayed 3 nights in February 2020

Amazing all round!!!! 10/10”

Perfect resort, the staff were friendly, the owner himself took care of us, fantastic location, good rooms and the best breakfast hands down. Look forward to coming again, cannot fault this place what so ever! Thank you!

Reviewed February 13, 2020

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Dear Jonathan, What a wonderfully positive and kind review to receive. We could not be happier to receive such positive comments and are extremely grateful for your top rating. It is wonderful to know that you liked our team and enjoyed the buffet breakfast. We will be sure to pass on your comments to everyone and to commend them on your behalf. We very much look forward to your return and in the meantime, wish you a very happy and prosperous new year. Many thanks and kind regards, Diamond Resort Management

Responded February 15, 2020
Diamond Resort Phuket (SHA Certified)
8.4
Excellent
Simon
Couple
Junior Suite Double
Stayed 2 nights in June 2019

good hotel - friendly people, great pool”

solid hotel, maybe to much Plastic bottle use (could change to glass) and too much paper waste

Reviewed June 15, 2019

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Dear Valued Guest, Thank you for your kind and positive review. We also appreciate your input regarding the plastic bottles and paper waste. We have already begun preparations for a way to minimise overusage of paper and as well, a plan to address the plastics within the resort. Your suggestion is an excellent one and we will be taking this into strong consideration. We hope to see you again in the not-too-distant future and for now, would like to thank you for your visit and to have a wonderful and prosperous year to come. Best wishes, Management @ Diamond Resort

Responded July 04, 2019
Diamond Resort Phuket (SHA Certified)
9.6
Exceptional
Timothy from United States
Couple
Deluxe Suite Double
Stayed 3 nights in February 2020

Amazing ”

The resort, facilities, and room were wonderful. A bit away from the beach but free shuttle when we needed it. Great stay and we have felt blessed and welcome the whole time.

Reviewed February 29, 2020

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Dear Timothy, Thank you for sharing you wonderful review and for awarding us with such a high rating. We are so glad that you had a good time and were impressed with the facilities. We hope you will come back to see us again soon and for now, wish you a very happy new year with many more to come. Kind regards, Diamond Resort Management

Responded March 02, 2020
Diamond Resort Phuket (SHA Certified)
9.2
Exceptional
nazreen from South Africa
Group
Two Bedroom Suite
Stayed 3 nights in September 2019

Shining bright like a Diamond”

Amazing place. Staff were all great especially Nan and Valerie. Food at Infuse was delicious. We had a wonderful time.

Reviewed September 14, 2019

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Dear Valued Guest, Thank you for your wonderful review and for mentioning two of our very hard working staff. Both of them will be informed of your remarks and be strongly praised for achieving such positive feedback. We truly are so pleased to know that you enjoyed your time here with us and really do hope you will consider us again during your next visit to Phuket. Kind regards, Management & Team @ Diamond Resort

Responded October 08, 2019
Diamond Resort Phuket (SHA Certified)
9.6
Exceptional
JANETTE from Canada
Solo traveler
Deluxe Suite Double
Stayed 6 nights in November 2019

The holiday was exception and the the Staff were very accommodating. ”

I would recommend this resort. It was 5 star. We stayed there for one week and we found that the staff were accommodating. The shuttle service was very good. Short distance to the beach and for shopping. There are several l night markets near by. Very safe area.

Reviewed December 01, 2019

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Dear Janette, Thank you so much for the extremely positive review and for sharing this experience for all to read. We culd not be happier knowing that you would recommend us and consider the resort to be of 5 star standards. The team will be thanked on your behalf for making this possible and commended on their hard efforts to ensure your experience was both safe and accommodating. We truly hope we will get to see you again soon and for now, hope you have a safe journey on to your next destination, have a wonderful Christmas and a fantastic New Year. Many thanks from the entire team and kind regards, Management @ Diamond Resort, Phuket

Responded December 11, 2019
Diamond Resort Phuket (SHA Certified)
9.6
Exceptional
Jorge from Macau SAR, China
Family with young children
Two Bedroom Suite
Stayed 7 nights in August 2019

Very good and worth to go again”

Everything was perfect except not having a thermometer to see kids temperature at night.

Reviewed August 27, 2019

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Dear Valued Guest, Thank you for your excellent rating and positive feedback. We are especially pleased to know that you feel we are worth visiting again and surely hope that you do. We do apologise for not having a thermometer available, though will look into this and make sure that there is one available for the future. We appreciate you mentioning this and are always glad to receive any advice or constructive criticism, for which will assist us in bettering our standards, facilities and amenities. We hope you have a safe journey home and wish you the very best of luck for the rest of 2019. Kind regards, Management & Team @ Diamond Resort

Responded August 28, 2019
Diamond Resort Phuket (SHA Certified)
9.2
Exceptional
Dean from Canada
Family with young children
Deluxe Suite Double
Stayed 3 nights in February 2020

Fantastic stay ”

Fantastic stay, not close to the beach but they have a complimentary shuttle every 30 min! Wonderful! Pool is great daughter loves it. Rooms clean, bed is a little on the firm side but I give this a 5 star review!

Reviewed February 27, 2020

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Dear Dean, Thank you very much for your outstanding review and score. We could not be happier to know that you enjoyed the experience, that your daughter enjoyed the swimming pool and that you were able to make use of our complimentary shuttle bus service. We hope you will come back to see us again soon and when you do, please kindly inform our team that you would like a complimentary mattress topper placed onto your bed, to ensure you have an extra comfy nights sleep. Many thanks again and best wishes for the new year. Kind regards, Diamond Resort Management

Responded March 02, 2020
Diamond Resort Phuket (SHA Certified)
8.8
Excellent
Hock from Malaysia
Business traveler
Deluxe Suite Double
Stayed 2 nights in September 2019

Overall was happy with this arrangement ”

Very nice & well design of swimming pool, but too bad raining day can’t swim!

Reviewed September 16, 2019

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Dear Valued Guest, Thank you for taking the time to review us and for choosing to stay at our new resort. We are sorry to learn that you were not able to enjoy the swimming pool during the rainy days, though the monsoon season is in fact almost over, thus should you decide to return again soon, we highly recommend visiting again during the next 4-5 months. In the meantime, we thank you graciously for your patronage and truly hope that we will be seeing you again in the not-too-distant future. Kind regards, Management & Team @ Diamond Resort

Responded October 08, 2019
Diamond Resort Phuket (SHA Certified)
8.8
Excellent
Katie from Australia
Family with young children
Two Bedroom Suite
Stayed 3 nights in October 2019

A fantastic stay”

The restaurant was fabulous and the staff were so friendly and welcoming. The pool was great although there were not alot of activities for kids available at the resort. However, Catch Jnr Beach Club with a trampoline and slide into the pool is less than a 5 minute shuttle ride away.

Reviewed November 02, 2019

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Dear Katie, Thank you for taking the time to share your experience with us for your high score. We are very happy to know that you were impressed with our team and swimming pool, though are sorry to learn that you felt your kids had limited options for activities to partake in. We are however are very glad you were able to take them to our local kids beach club and that they were able to have fun there. We do hope that this will not deter you from returning in the future and for now, wish you a very Happy Christmas and a Wonderful New Year. Kind regards, Management @ Diamond Resort, Phuket

Responded November 14, 2019
Diamond Resort Phuket (SHA Certified)
6.8
Good
YONG from Malaysia
Family with young children
Grand Two Bedroom Suite
Stayed 4 nights in February 2019

satisfatory”

moderate

Reviewed February 15, 2019

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Dear Yong Thank you for your kind review and score. We really appreciate that our resort and staff met your expectations and made you feel warm and welcomed. We strive to offer the best possible experience to all our guest and we certainly would like to welcome you again in the future! Our warmest regards, The Diamond Resort Team

Responded February 21, 2019
Diamond Resort Phuket (SHA Certified)
9.6
Exceptional
raz from Thailand
Solo traveler
Deluxe Suite Double
Stayed 1 night in January 2020

Clean and comfortable”

This hotel have a small apartment like room and have everything you can possibly need in those small apartments. Everything looks new clean and well kept. Food what alright. Gym is OK the staff are great!

Reviewed January 10, 2020

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Dear Raz, Thank you very much for your positive feedback and high rating. We are very happy that you enjoyed your time at our resort and that you were impressed with the cleanliness, comfort, food, gym and the team. We do hope you will come back to visit us again soon and for now, thank you again for choosing our resort and wish you a very happy and luck filled new year. Kind regards, Diamond Resort Management

Responded February 12, 2020
Diamond Resort Phuket (SHA Certified)
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