Diamond Suites & Residences
Diamond Suites & Residences
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10.0
Exceptional

"Nice location near ayala center cebu"

Paulo

|

November 6, 2017

Superior Room Diamond Suites & Residences
Superior Room
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Lobby Diamond Suites & Residences
Lobby
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Lobby Diamond Suites & Residences
Lobby
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Interior view Diamond Suites & Residences
Interior view
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Excellent
Location
8.7
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What guests are saying:
The location is great. The room is big and clean. Truly value for money.
Angelo from Philippines
Solo traveler
The early morning front desk staff was very helpful to me. They gave me good advice about places to eat and tips visiting this city for the first time.
Howard from Canada
Solo traveler
Nice and convenient big rooms
Alexander from United Kingdom
Solo traveler
clean room, great service, very good food, smiling staff, great location, few steps away from ayala center cebu highly recommended!! thanks airfido travel and tours
Jon
Group
Great buffet food also.
Mary from Philippines
Business traveler
Breakfast was decent. Room a bit small but okay. Nice pool at the upper floor, my daughter loves it. Accessible to Ayala Mall, transportation, banks, stores & restaurants.
Orlan from Philippines
Family with young children
Will book it again next time
Jeanie from Philippines
Family with young children
Good hotel. It's close to the Ayala Mall. The staff are very friendly and accommodating. The rooms are clean and the buffet breakfast is always good. This is my favorite place to stay in Cebu.
Mark from United States
Solo traveler
Always a pleasant stay, rates are budget-friendly and the location is great.
Jill from Philippines
Group

Diamond Suites & Residences

Excellent location
- 290 meters from city center
- What's nearby?
Very good
From 1449 reviewsSee what guests said
7.7
/
10
Very good service
7.8
Recommended by 84% of guests
Value for money7.7
Location rating8.7
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.3 km
  • Airport transfer

  • Located in heart of Cebu

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
7.6
Very good
Room comfort & quality
This property is in high demand!Booked 13 times since yesterday | 19 travelers are looking at this property right now
Deluxe Room
Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 double beds
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Superior Room
Superior Room
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  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Deluxe**
Deluxe**
...
  • Non-smoking
  • Shower and bathtub
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Deluxe Quad
Deluxe Quad
...
  • Shower
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Standard Family
Standard Family
...
  • Shower
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DOUBLE SUPERIOR - ROOM ONLY
DOUBLE SUPERIOR - ROOM ONLY
...
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    Room Capacity 5
    Room Capacity 5
    ...
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      Standard Twin Beds
      Standard Twin Beds
      ...
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        Bed in dormitory STANDARD
        Bed in dormitory STANDARD
        ...
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          Room CAPACITY 9
          Room CAPACITY 9
          ...
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            What people love about the property

            • 8.0
              Very good

              "All staff are friendly, helpful and accommodating."

              Marilyn

              |

              September 22, 2017

            • 9.6
              Exceptional

              "Great hotel in good location."

              Andrew

              |

              August 14, 2017

            • 8.4
              Excellent

              "Good location and spacious room."

              Subarailu

              |

              November 17, 2016

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            More about Diamond Suites & Residences

            More about Diamond Suites & Residences

            10.0
            Exceptional

            "Nice location, staffs are accommodating."

            RACHEL

            |

            January 19, 2018

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Filipino cuisine
            Filipino cuisine
            Simply J's Cafe & Restaurant
            210 m Filipino, Italian
            Muvanz Pocherohan and Seafood
            1.1 km Filipino, Seafood
            American cuisine
            American cuisine
            Garden Cafe
            620 m American, Asian, Filipino
            El Gecko Restobar
            940 m American, Asian, Bar
            Politics Cafe
            950 m American, Asian, Bar
            Asian cuisine
            Asian cuisine
            Puso Bistro & Bar
            60 m Asian, Chinese, Filipino
            Manuel's Restaurant
            190 m Asian, Filipino, Japanese
            Red House Taiwan Shabu Shabu
            210 m Asian, Chinese, Japanese

            What they offer

            8.0
            Very good

            "Good place to stay, just across ayala mall"

            casan J.

            |

            March 7, 2018

            Show less

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

            Show less

            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (1449)Booking.com Reviews (298)
            7.7
            /
            10
            Cleanliness7.6
            Facilities7.0
            Location8.7
            Room comfort and quality7.6
            Service7.8
            Value for money7.7
            Provided by verified guests of Agoda
            All languages
            All guests (1449)
            All room types

            Show reviews that mention 

            Showing 834 verified guest comments
            12345
            8.0
            Excellent
            YAN from Malaysia
            Family with teens
            Superior Room
            Stayed 1 night in December 2018
            Strategic Location”
            Old hotel with strategic location to access to most eateries and shopping malls. However, the amenities in the room are aged and rusty shower head produced stinky water and not advisable for drinks. The mattress have a lot of bed bugs causing rashes and itchiness. Breakfast spread is average.
            Reviewed January 07, 2019
            9.6
            Exceptional
            Aimee from Philippines
            Group
            Superior Room
            Stayed 1 night in December 2018
            Exceptional”
            We checked in late, when we arrived the guard on duty didnt even bother to greet us nor help us in our baggage. Other than that, I could say the room, the foods are superb! 👌🏼 Overall, great value for money.
            Reviewed January 02, 2019
            9.2
            Exceptional
            Michelle from Philippines
            Family with young children
            Superior Room
            Stayed 3 nights in January 2019
            We had an enjoyable stay.”
            We had a hard time locating the hotel thru google maps. But it was very conveniently located as Ayala Center is just walking distance. The room was great. The staff were friendly. The buffet breakfast was delicious with varying choices. We made a good decision booking here in Diamond.
            Reviewed January 06, 2019
            8.4
            Excellent
            Angelica from Philippines
            Business traveler
            Superior Room
            Stayed 1 night in October 2018
            Good location but a little hard to find”
            The hotel is right in the center of the business district of Cebu. Good location, but the hotel is quite hard to find when you're there already. Better if you have a bigger signage so that we can easily find the building. Also, I think the rooms and the lobby are sprayed with too much perfume. It smells good, but it's too much.
            Reviewed October 27, 2018
            9.2
            Exceptional
            Hanna
            Solo traveler
            Superior Room
            Stayed 2 nights in June 2018
            Nice location”
            Hotel staff was very accommodating. The location of the hotel is nice, since you just need to cross the street to get to a mall. BTW, they will ask you for 1000 peso deposit before checking in. The buffet breakfast at that time was okay.
            Reviewed October 22, 2018
            8.8
            Excellent
            carl from United States
            Couple
            Superior Room
            Stayed 8 nights in December 2018
            Nice hotel but some problems.”
            The food was good with a good selection, the room & common areas were clean & the staff was friendly & helpful. The location was good but the facilities had some problems. My bathroom door knob & lock didn't work & the bathroom overhead vent didn't work either. I notified the front desk but nothing was done about it. The small exercise room by the small pool was lacking. The cable on the one weight machine was broke so the machine was unusable as well as the treadmill & there weren't many free weights to use as well. It was quicker to use the steps then to use the slow elevator. The biggest problem was my last 3 days there I had no water & that was a real inconvenience. To me an adjustment should have been made on the bill because of this but none was offered.
            Reviewed December 26, 2018
            8.0
            Excellent
            Angelo from Philippines
            Solo traveler
            Superior Room
            Stayed 1 night in September 2018
            Very good”
            Its my second time to stay in the hotel. I requested for a large bed but when I arrived in the room I realized that it was just two beds joined together. Upon check out the front desk staff let me wiat for the usual rook, heck and siad she will just call me when everything is OK but I waited for a long time already and they never called me. It was not until I asked them if it was already that they remembered me. Quite unprofessional for them.
            Reviewed October 05, 2018
            9.2
            Exceptional
            Mary from Philippines
            Business traveler
            Superior Room
            Stayed 5 nights in September 2018
            Definitely recommended for work and non-work use!”
            Room: Cozy, decent, and cleaned daily. Wifi is good. There is regular replenishment of toiletries and complimentary drinks also. Staff: Great! Friendly and accommodating. Even assisted me with a receipt after a few days of our stay. Must-try: Dinner buffet! It is cheaper than most buffets I have been to but every dish I had was really good. Delicious dessert also. Only thing: One-time power outage which lasted for around 3 secs. Not sure if this is common.
            Reviewed September 16, 2018
            4.0
            Eilen from United States
            Solo traveler
            Superior Room
            Stayed 2 nights in December 2018
            Different in pictures ”
            Location was close to mall but this hotel was not located in the main road. When I got to this place, I got scared at first because there was no lights on their signage and there no street lights. Staff was ok and fast check in. My room was at 2nd floor, when I got to that floor there was an open space, seems like unfinished part of the hotel, I did not understand why there was an empty space just did at second floor. When I got to the room, it was small with 2 small beds. The bathroom was scary looking. Shower head was full of rust and it took awhile for the water to get warm and the glass door/shower door was missing that when you take a shower water spilled everywhere and had to use towels to dry the place. All in all it was an old ok hotel. If I am to choose I will not recommend this hotel nor come back.
            Reviewed January 06, 2019
            6.8
            Good
            Janice from Philippines
            Couple
            Superior Room
            Stayed 2 nights in December 2018
            Good location”
            Near ayala center cebu
            Reviewed January 09, 2019
            9.6
            Exceptional
            carl from United States
            Couple
            Superior Room
            Stayed 1 night in December 2018
            Nice stay”
            Only negatives the bathroom vent fan didn't work & the bathroom door handle was broke & wouldn't lock other then that it was fine & a nice stay. The staff were all polite & helpful & the food was very good as well.
            Reviewed December 05, 2018
            8.8
            Excellent
            Macy from Philippines
            Couple
            Superior Room
            Stayed 2 nights in November 2018
            Convenient place.”
            Place is very convenient to stay. Proximal to Ayala mall; relatively safe place. However, noisy even at night due to roads nearby. The bathroom vent releases cigar-smelling smoke at times and cable tv connection isnt that stable.. Over all, its pretty much convenient as it has its own restaurant at the ground floor which serves good food and a mini bar that offers cocktails and other drinks.
            Reviewed November 26, 2018
            6.8
            Good
            Jongpill from South Korea
            Business traveler
            Superior Room
            Stayed 1 night in November 2018
            Do ask for the deposit return!”
            I forgot to ask for the deposit(1,000 pesos) return when checkout, and the lady at the front desk opened the deposit box and waited whether I would ask for it. I realized 5mins after leaving the hotel, so I headed back and asked for it. She pull it out not from the deposit box but from somewhere underneath the desk area. My deposit was separated from all the other deposits in the deposit box for some reason. So Do ask for the deposit return when checkout!
            Reviewed November 12, 2018
            8.4
            Excellent
            Mailyn from United States
            Solo traveler
            Superior Room
            Stayed 2 nights in November 2018
            Facility Could Be Better”
            Staff is awesome. Room can be cleaner. I can’t complain much for the price paid but I signed up for a non-smoking room. The room given to me still had the stale smell of smoke. The location and value can’t be beaten though.
            Reviewed November 12, 2018
            9.2
            Exceptional
            Harold from Philippines
            Business traveler
            Superior Room
            Stayed 1 night in November 2018
            Exceptional”
            the aircon was frozen i hope they could have transferred us to another room since they weren't able to fix the ac. it was uncomfortable sleeping. i woke up in the middle of my sleep because i was sweating. anyway, still i would recommend and would still come back at diamond suites!
            Reviewed November 06, 2018
            6.0
            Mary from Philippines
            Business traveler
            Superior Room
            Stayed 1 night in October 2018
            Above average”
            Location is ok. The corridors from the elevator is so gloomy due to limited lights. Room not well maintained with it's sliding doors in the shower area not working, toilet bowl seemed so clogged with ordinary flushing of water waste.
            Reviewed October 31, 2018
            8.0
            Excellent
            David from Canada
            Solo traveler
            Superior Room
            Stayed 2 nights in October 2018
            Good value for money”
            As in all things, the price you pay will vary depending on circumstances. I found this property to be good value for the money I paid. My biggest concern would be the tepid water. The shower was not cold, but neither was it hot. It was fine if you like a tepid shower.
            Reviewed October 30, 2018
            5.2
            Matthew from Philippines
            Group
            Superior Room
            Stayed 1 night in October 2018
            The location is the only thing going for this hotel ”
            The best thing about this hotel is the location, it's close to Ayala Center. The building and rooms are not well maintained, the staff isn't so friendly especially the receptionists, the pool is very small, the decor is outdated, so many broken things through out the hotel, and constantly having to go through a full body screening every time you enter the hotel is really annoying. I would only recommend this place if you were looking for a less expensive hotel near Ayala Mall.
            Reviewed October 28, 2018
            10.0
            Exceptional
            Keith from Ireland
            Solo traveler
            Superior Room
            Stayed 1 night in June 2018
            Clean and comfortable. Close to Ayala Mall. Great Value”
            Despite the bad reviews on facebook, I can’t fault this hotel. They did everything right by me. Very professional and friendly staff. Large, clean rooms. Room service food and drinks were cheaper than on the street. Good location. I would definitely stay there again.
            Reviewed June 07, 2018
            9.6
            Exceptional
            Frauline from Philippines
            Family with young children
            Superior Room
            Stayed 1 night in June 2018
            Good location, value for money”
            The location was very near various convenience stores, restaurants and the Ayala shopping mall. The room was clean and had a mini ref. I don't have any complaints but I wish the bathroom came with a bidet.
            Reviewed June 03, 2018
            12345
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            Diamond Suites & Residences
            |Very good 7.7
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            • Excellent location
            • Ayala Center Cebu