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Diamond Westlake Suites
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7.5 Very good location
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Diamond Westlake Suites

Serviced apartment
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Excellent
From 253 reviewsSee what guests said
8.4
88% would recommend to a friend
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Sauna

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1 Bedroom Apartment Hot Deal
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  • Garden view
  • 91 m²/980 ft²
  • 1 king bed
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2 Bedroom Family Suite
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  • Garden view
  • 91 m²/980 ft²
  • 1 king bed
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3-Bedroom Villa
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  • Lake view
  • 128 m²/1378 ft²
  • 1 king bed
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Family Suite Apartment
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  • Garden view
  • 91 m²/980 ft²
  • 1 king bed
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1 Bedroom Suite Apartment
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  • Garden view
  • 61 m²/657 ft²
  • 1 king bed
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Studio Single Room
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  • Garden view
  • 59 m²/635 ft²
  • 1 king bed
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2 Bedroom Apartment with Breakfast (B2B)
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      Verified guest reviews

      Agoda Reviews (253)Booking.com Reviews (197)
      Filter by guest type:
      Cleanliness8.8
      Facilities8.5
      Location7.5
      Room comfort and quality8.8
      Service8.8
      Value for money8.7
      Provided by verified guests of Agoda
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      Showing 162 verified guest comments
      12345
      5.6
      Lynda from New Zealand
      Family with teens
      2 Bedroom Family Suite
      Stayed 1 night in December 2017
      Weird location, good facilities but lots of issues with room.
      Food in restaurant was fantastic and staff nice. Facilities great but room was really bad and we had lots of issues. Only stayed one night so didn't attempt to get it fixed but wouldn't stay again.
      Reviewed January 07, 2018
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      9.6
      Susanne from United Kingdom
      Couple
      2 Bedroom Family Suite
      Stayed 4 nights in December 2017
      Exceptional
      Excellent staff..facilities. would return again. Nothing too much trouble
      Reviewed December 27, 2017
      Did you find this review helpful?|
      8.8
      Suyeon from South Korea
      Group
      Family Suite Apartment
      Stayed 2 nights in November 2017
      Very good
      The location is so far to hoankiem. But hotels staff is best. I was decieved by taxi driver. So I tell the staff. Him call to taxicenter. And he call the driver. The driver is cameback to hotel and he refund money. The staff was the best to my life.
      Reviewed November 27, 2017
      Did you find this review helpful?|
      9.6
      Lesley from United Kingdom
      Couple
      1 Bedroom Suite Apartment
      Stayed 4 nights in November 2017
      Lovely apartment with all you need with in a short walk. Fabulous buffet breakfast.
      Spotlessly tidy, fab pool area, very safe for walking about. Only downside was taxis found it difficult to find and navigate streets with one entrance for pedestrians only
      Reviewed November 18, 2017
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      8.8
      David from United States
      Family with teens
      1 Bedroom Apartment Hot Deal
      Stayed 2 nights in October 2017
      Nice apartment hotel
      We spent 2 nights here and the apartment was spacious and well appointed though the kitchen could use an upgrade but still very good. the hotel is rather secluded requiring a taxi to go out for dinner but as it is with Vietnam taxi's are realtively cheap so not a big issue. The grounds are very good with a nice pool, tennis court, squash courts driving range and nice walking paths! The rooms are comfy with great TV's. The breakfast was average and if you are vegetarian very limited! But overall a good stay and the staff are very helpful! Also a nice mini mart with groceries on site!
      Reviewed October 30, 2017
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      6.4
      Lee from United Kingdom
      Family with young children
      Family Suite Apartment
      Stayed 4 nights in October 2017
      Too remote
      The apartment was really great however it’s too far out of the city .... no taxi driver knew where it was. Staff were not very helpful I found. The pool is nice and food is ok. ..... all in all I would choose to stay in the old quarter next time.
      Reviewed October 09, 2017
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      7.6
      TOSHIYA from Japan
      Family with young children
      1 Bedroom Apartment Hot Deal
      Stayed 15 nights in September 2017
      Safe place and kind people (Stays before representative life)
      Breakfast: good but pullman hotel's breakfast is much better. People living here: Very kind (They can provide valuable information to "survive" in Hanoi for next several years) Gym: narrow and very old. Elegant suites is much better.
      Reviewed October 02, 2017
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      9.2
      Kidong from Philippines
      Couple
      1 Bedroom Suite Apartment
      Stayed 7 nights in September 2017
      Perfect place if you have young children
      Fantastic scenery (just next to the West Lake of Ha Noi), swimming pool and playing ground
      Reviewed September 24, 2017
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      9.6
      KYUBONG from United States
      Family with young children
      2 Bedroom Family Suite
      Stayed 4 nights in September 2017
      Wonderful for the family
      Spacious rooms and wonderful swimming pool. Room service is also both cheap and great!
      Reviewed September 19, 2017
      Did you find this review helpful?|
      8.4
      Hyekyoung from South Korea
      Group
      2 Bedroom Family Suite
      Stayed 2 nights in August 2017
      impressive staffs in deed
      We inquired where the nearest Noibai airport bus stop is from the hotel, to return to our country. I think the staffs didn't know well about that bus. But they caught what I said right away, and promptly googled then explained the result with alternations. We asked them to call taxi and After calling taxi for us, one of them even waited outside of the lobby for a couple of time! and gave the call for taxi again to check whether the driver came in the right way, in time. WE WERE SO IMPRESSED ABOUT ALL OF HOSPITALITY THEY SHOWED US! We really appreciate for all of you guys and hope you doing everything well sincerely. Also the clean view, quiet atmosphere, shuttle bus, morning buffet won't be missed.
      Reviewed September 02, 2017
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      12345
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