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Diamond Westlake Suites
Diamond Westlake Suites
Diamond Westlake Suites
Diamond Westlake Suites
Diamond Westlake Suites
Diamond Westlake Suites
Diamond Westlake Suites

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8.5

Excellent

872 reviews

872 reviews

Housekeeping13
Swimming Pool8
Breakfast7

Staff us most pleasant and the hotel is clean and very affordable.

Stein
- Jun 17, 2021
See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Presidential Palace Historical Site 3.4 km
Vietnam Museum of Ethnology 3.7 km
Ho Chi Minh Mausoleum 3.7 km
One Pillar Pagoda 4.0 km
Vietnam Military History Museum 4.3 km
Temple of Literature & National University 4.7 km
Old Quarter 4.9 km
St. Joseph's Cathedral 5.2 km
Hoa Lo Prison 5.4 km
Vietnamese Women's Museum 5.9 km
Nearby landmarks
Trade Union 110 m
Naturally Vietnam - Organic Market 230 m
Ho Cam 400 m
Gian Hàng Từ Thiện 460 m
Pho Linh Temple 480 m
George's Fashion Boutique 490 m
Zeds Threads 490 m
Zenith yoga 600 m
HanoiBoutique Tailoring 660 m
K-market Xuân Diệ 660 m

Diamond Westlake Suites

96 To Ngoc Van Street, Quang An Commune, Tay Ho District, Hanoi, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tay Ho District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. The property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. The property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Guests are required to wear a face-covering in all public spaces and indoor common areas. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Bicycle rental

Hot tub

Kids club

Car park

Shuttle service

Your dates are popular among travelersUsers are booking a place in Hanoi every 14 minutes on Agoda.com
Value for money8.9
Distance to city center5 km
Location rating7.7
Nearest airportGia Lam Airport (NULL)
Distance to airport7.8 km

Rooms available at Diamond Westlake Suites

Excellent
Room comfort & quality

8.8

2 Bedroom Apartment
...
  • Room size: 91 m²/980 ft²
  • Garden view
  • 1 king bed & 1 single bed
Enter dates to see prices
One-Bedroom Free Upgrade to Two-Bedroom
...
  • Room size: 91 m²/980 ft²
  • Garden view
  • 1 king bed & 1 single bed
Enter dates to see prices
1 Bedroom Apartment
...
  • Room size: 61 m²/657 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 Bedroom Apartment Hot Deal
...
  • Room size: 91 m²/980 ft²
  • Garden view
  • 1 king bed & 1 single bed
Enter dates to see prices
APARTMENT 2BR apartment
...
  • Room size: 91 m²/980 ft²
Enter dates to see prices
APARTMENT 1BR FREE UPGRADE TO TWO BEDROOM
...
  • Room size: 61 m²/657 ft²
Enter dates to see prices
APARTMENT 2BR Family Suite
...
    Enter dates to see prices
    3 Bedroom Apartment
    ...
    • Room size: 128 m²/1378 ft²
    Enter dates to see prices
    Studio Executive Room
    ...
    • Room size: 59 m²/635 ft²
    Enter dates to see prices
    Studio Single Room
    ...
    • Room size: 59 m²/635 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Diamond Westlake Suites?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Diamond Westlake Suites?

    Diamond Westlake Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1600000 VND. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at Diamond Westlake Suites also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Diamond Westlake Suites has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Hanoi with private transportation, the serviced apartment can arrange both taxis or car rental.

    Is breakfast offered at Diamond Westlake Suites?

    Start your mornings right, with the continental and buffet breakfast options offered at Diamond Westlake Suites. Adults can enjoy breakfast offered with an additional charge of 250000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

    What are my dining options at Diamond Westlake Suites?

    Diamond Westlake Suites features an on-site restaurant for your dining convenience.

    What is the smoking policy at Diamond Westlake Suites?

    Diamond Westlake Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Diamond Westlake Suites?

    Diamond Westlake Suites is located in Tay Ho District, famous for good restaurants such as Cugini - Ristorante Italiano, Bud'mo and Pyza Polish House.

    What popular shopping places are close to Diamond Westlake Suites?

    Diamond Westlake Suites is located in Tay Ho District area which features shopping places such as George's Fashion Boutique, Zeds Threads and HanoiBoutique Tailoring.

    What are popular attractions near Diamond Westlake Suites?

    Diamond Westlake Suites is located in Tay Ho District area, which is famous for attractions such as Ho Tay Water Park, Pho Linh Temple and Công viên Mặt Trời Mới.

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    See map

    Explore the neighborhood

    What people love about Diamond Westlake Suites

    • 10

      Exceptional
      Staff 

      "Staff us most pleasant and the hotel is clean and very affordable."

      Stein

      |

      June 17, 2021

    • 10

      Exceptional

      "Outdoor playground is a big plus for kids too."

      Quoc

      |

      September 24, 2020

    • 10

      Exceptional

      "The kitchen is equipped with all neccesary things for our home-cooked meals."

      Quoc

      |

      September 24, 2020

    Property ranking|Compared to 2,505 Hanoi properties
    See all rankings
    Room comfort score
    8.9/10
    Room size
    81 sqm.
    Value for money score
    8.9/10
    Cleanliness score
    8.8/10
    Better than
    98
    %
    of Hanoi properties
    Bigger than
    98
    %
    of Hanoi properties
    Better than
    93
    %
    of Hanoi properties
    Better than
    92
    %
    of Hanoi properties
    Overall rating:

    8.5

    Excellent
    872 reviews
    Cleanliness
    8.8
    Facilities
    8.6
    Location
    7.7
    Read all reviews >
    What travelers say they love:
    A great hide-away from Hanoi within Hanoi.
    Quoc from Vietnam
    Family with young children
    More about Diamond Westlake Suites

    More about Diamond Westlake Suites

    Diamond Westlake Suites

    Wake up to the wonder of Hanoi with a stay at Diamond Westlake Suites, located only minutes from the heart of the city.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the serviced apartment's easy to book transportation services. The serviced apartment provides taxi, car hire and shuttle services to help you get to where you want to go in Hanoi.
    Parking is available and free, provided by the serviced apartment for guests with their own transportation. While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the serviced apartment's tours. The serviced apartment even offers a fireplace for a warm atmosphere on chilly nights.
    The serviced apartment's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the serviced apartment. The serviced apartment is entirely non-smoking, ensuring a clean air environment.
    Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The serviced apartment provides air conditioning in some rooms for the benefit of guests. The multiple room layout options at Diamond Westlake Suites include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
    The serviced apartment also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Your mornings at Diamond Westlake Suites begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the serviced apartment. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the serviced apartment's bar.
    Guests of Diamond Westlake Suites can even have groceries delivered to their room for cooking, using the serviced apartment's special service. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
    Serviced apartment's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Diamond Westlake Suites ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Diamond Westlake Suites gives you a great reason to spend more time in your swimsuit.
    For those who hate to miss a workout, a trip to the serviced apartment's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the squash court, mini golf course, ping-pong table, tennis court, golf course on site and badminton court in the serviced apartment. Have some relaxing fun with family and friends at the games room. Souvenir shopping for yourself or those back home takes no time at all at the shops.


    Around the property

    This is your chance to explore all that Hanoi has to offer. Engage in the city's best art at Vietnam Museum of Ethnology located 3.6 km away, where you can learn about the local art scene and buy original works.


    Reasons to stay here

    Past guests rate facilities here higher than 93% of the city's accommodation.
    This serviced apartment's food and dining score higher than 96% of accommodations in the city.
    Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

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    Amenities and facilities
    Excellent
    Facilities

    8.6

    Most talked about facilities

    Breakfast

    20 mentions

    Swimming Pool

    16 mentions

    Housekeeping

    7 mentions

    Food & Dining

    6 mentions

    Languages spoken

    • English
    • Vietnamese

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Badminton court
    • Billiards
    • Fitness center
    • Game room
    • Garden
    • Golf course [on-site]
    • Hot tub
    • Massage
    • Mini golf course
    • Pool with view
    • Sauna
    • Spa
    • Squash court
    • Steamroom
    • Swimming pool [outdoor]
    • Table tennis
    • Tennis court
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • BBQ facilities
    • Breakfast [free]
    • Coffee shop
    • Grocery delivery
    • Kitchen
    • Poolside bar
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Grooming service
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Family room
    • Kids club
    • Kids meal
    • Kids safety features
    • Playground
    • Swimming pool [kids]

    Land sports

    • Golf course (within 3 km)

    Access

    • Buzzer/wireless intercom
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [on-site]
    • Car power charging station
    • Rental car
    • Shuttle service
    • Taxi service

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Alarm clock
    • Bathtub
    • Closet
    • Desk
    • DVD/CD player
    • Free bottled water
    • Full kitchen
    • Hair dryer
    • Heating
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Kitchenette
    • Microwave
    • Mosquito net
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Slippers
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Washing machine
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Asian
    • Continental
    Restaurants on site

    Verandah

    • No additional information available

    Verandah

    • No additional information available

    Kimi

    • Cuisine: Italian, Japanese
    Location
    96 To Ngoc Van Street, Quang An Commune, Tay Ho District, Hanoi, Vietnam
    Very good
    Location

    7.7

    Airports

    • Gia Lam Airport (NULL)
      7.8 km 28 min drive
    • Noi Bai International Airport (HAN)
      16.9 km 25 min drive

    Public transportation

    • Hanoi Railway Station
      5.2 km

    Hospital or clinic

    • Gian Hàng Từ Thiện
      460 m

    Shopping

    • Night Market
      4.6 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Presidential Palace Historical Site
      3.4 km
    • Vietnam Museum of Ethnology
      3.7 km
    • Ho Chi Minh Mausoleum
      3.7 km
    • One Pillar Pagoda
      4.0 km
    • Vietnam Military History Museum
      4.3 km
    • Temple of Literature & National University
      4.7 km
    • Old Quarter
      4.9 km
    • St. Joseph's Cathedral
      5.2 km
    • Hoa Lo Prison
      5.4 km
    • Vietnamese Women's Museum
      5.9 km

    Nearby landmarks

    • Trade Union
      110 m
    • Naturally Vietnam - Organic Market
      230 m
    • Ho Cam
      400 m
    • Gian Hàng Từ Thiện
      460 m
    • Pho Linh Temple
      480 m
    • George's Fashion Boutique
      490 m
    • Zeds Threads
      490 m
    • Zenith yoga
      600 m
    • HanoiBoutique Tailoring
      660 m
    • K-market Xuân Diệ
      660 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee1600000 VND
    • Distance from city center5 km
    • Travel time to airport (minutes)20

    Extras

    • Breakfast charge (unless included in room price)250000 VND

    The property

    • Number of floors5
    • Number of restaurants1
    • Number of rooms 167
    • Room voltage220
    • Year property opened1997
    • Most recent renovation2015

    Parking

    • Daily parking fee0 VND
    Property announcements

    Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. The property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. The property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Guests are required to wear a face-covering in all public spaces and indoor common areas. Please contact the property for more information.

    Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

    Reviews of Diamond Westlake Suites from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness8.8
    Facilities8.6
    Location7.7
    Room comfort and quality8.8
    Service8.9
    Value for money8.9
    High score for Hanoi
    Rating
    9+ Exceptional (162)
    8-9 Excellent (76)
    7-8 Very Good (52)
    6-7 Good (17)
    <6 Below Expectation (25)
    Time of the year
    Mar - May (82)
    Jun - Aug (102)
    Sep - Nov (84)
    Dec - Feb (64)
    All guests (617)
    All room types
    All languages

    Show reviews that mention 

    Showing 332 verified guest comments
    12345
    10.0
    Exceptional
    Quoc from Vietnam
    Family with young children
    One-Bedroom Free Upgrade to Two-Bedroom
    Stayed 4 nights in September 2020

    A gem at Westlake - Hanoi”

    Our family stayed for 4 excellent nights at the Diamond Westlake suites. Thanks to Agoda’s promotion and Covid’s era, we got free upgraded to 2 bedroom suites with a balcony overlooking the lake at the lowest price. The premises is situated on the tranquil and separated location of Westlake. A great hide-away from Hanoi within Hanoi. There was no traffic noises, only birdss chipping during our stay. The beds were soft and comfortable. The kitchen is equipped with all neccesary things for our home-cooked meals. The provided breakfast was great, many selections from Japanese, Korean, Vietnamese and Western dishes. The swimming pool is spacious and water is clean. There was an guard on site until 6-7pm. The gym was big enough for my need with free weights, rowing machines, treadmills and ellipticals and a studio for yoga. Outdoor playground is a big plus for kids too. Althought we encoutered some family issues during our stay, the General Manager – Mr. Cedric M and his staff went extra miles to support us. Thanks a lot.

    Reviewed September 24, 2020

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    8.8
    Excellent
    HYEONJOO from South Korea
    Couple
    Stayed 2 nights in April 2018

    Great experience”

    As soon as I arrived at Diamond Westlake Suites, the hotel employees welcome us. They are so kind. They arranged room upgrade for our stay. The rooms were so big, and very clean. But the swimming pool was not that good.. it is clean, but the hotel was under construction on April, so the dust came to the pool. The hotel is far from downtown in Hanoi. But we use the shuttle (by hotel) and taxi. The breakfast is nice and simple. I like it. I recommend here to stay.

    Reviewed August 17, 2018

    See room deals

    8.4
    Excellent
    JINHWAN from South Korea
    Family with teens
    2 Bedroom Apartment
    Stayed 4 nights in July 2019

    Diamond westlake suite”

    All the facilities and services were quite satisfactory for the price, but I felt bad when I had breakfast for five days because of the unfriendly employee cooking omelettes and bacon on the breakfast section. Diamond Westlake Suite may need to replace staff.

    Reviewed August 04, 2019

    See room deals

    9.6
    Exceptional
    Darshan from South Africa
    Group
    2 Bedroom Apartment
    Stayed 2 nights in December 2016

    Awesome apartment”

    Diamond Westlake was a really awesome apartment with all amenities and great breakfast... location is a bit far from any retail outlets and shops but the company does provide regular shuttles and uber/grab work well...

    Reviewed December 21, 2016

    See room deals

    10.0
    Exceptional
    Sebastien from France
    Family with young children
    Stayed 6 nights in April 2017

    Excellent spot for family in Hanoi”

    The residence has a direct access to Ho Tay, playground (indoors and outdoors) bus services to all main spots in Hanoi. Staff speak excellent English and very friendly. Best place I stayed in Hanoi with my 2 toddlers.

    Reviewed April 24, 2017

    See room deals

    8.8
    Excellent
    felice from Italy
    Family with young children
    One-Bedroom Free Upgrade to Two-Bedroom
    Stayed 3 nights in April 2018

    very comfortable”

    these suites hotel are very comfortable right on the Westlake. All was very nice, staff were really nice and always accommodating and helping. really great place to stay, especially when traveling with small children

    Reviewed May 02, 2018

    See room deals

    9.2
    Exceptional
    Thao from Vietnam
    Group
    Stayed 1 night in August 2020

    Old but well-maintained and great service”

    There is nothing to complain about this suite. It is old that everyone can say. But everything else is great. If you look for a very modern decoration, then it is not the right choice for you. But if you want somewhere tranquil in the middle of busy Hanoi with great service and view, this has my thumb up.

    Reviewed October 15, 2020

    See room deals

    9.6
    Exceptional
    Sy from Hong Kong SAR, China
    Business traveler
    Stayed 2 nights in February 2017

    cosy n feel like home”

    this is my 1st time to stay in this hotel in west lake area. i can see a bit change in this old district. more new buildings.. but all didn't affect this more than 10yrs apartment (hotel). it located at the corner of west lake. very quite place. food and lobby is in the main building and rooms could be in main building / other nearby building. security were nice and happy to guide you to your building if you get lost. foods in breakfast is fresh and nice. gym equipment are old but in good condition. i will back to this hotel for sure

    Reviewed February 27, 2017

    See room deals

    10.0
    Exceptional
    Chantelle from Australia
    Couple
    1 Bedroom Apartment
    Stayed 3 nights in May 2017

    Home Suite Home”

    We booked this accommodation last minute, on the morning of our arrival that night. We didn't know what to expect. It was more than what we thought. After staying in small hotel rooms it was heaven to be in a 2 bedroom, 2 bathroom suite with a lounge room, kitchen and OMG a washing machine. Breakfast wasn't fancy, but it was good. Staff were super helpful. We were happy to be there!! It is out of the Old Quarter, which meant it was nice and quiet, the facility do have a free shuttle into the old quarter too.

    Reviewed June 04, 2017

    See room deals

    9.6
    Exceptional
    Michael from United States
    Family with teens
    Stayed 3 nights in May 2018

    Great facilities Great Location ”

    Two bedroom serviced apartment for less that the Sheraton or Hilton. Breakfast buffet is good Located in the heart of Westlake. Several very good restaurants within walking distance.

    Reviewed May 28, 2018

    See room deals

    8.3
    Excellent
    Lee from China
    Business traveler
    1 Bedroom Apartment
    Stayed 3 nights in November 2015

    Value for Money”

    1. Value for Money 2. Staffs are warm and helpful 3. Good environment

    It is a very pleasure stay. Sedona Suites is not a deluxe hotel, but neat and tidy, very comfortable and extremely spacious apartment. Maybe because we booked early, we got very good rate, and get the room updated from normal suite to a family suite with two bedrooms. Sedona sits just around the West Lake, environment is lovely and quiet. Will recommend it especially when you travel with a friends.

    Reviewed December 03, 2015

    See room deals

    10.0
    Exceptional
    jisun from South Korea
    Family with young children
    Stayed 1 night in March 2016

    Comfortable as my home”

    Staff are all very kind and helpful. Beautiful garden and lake around the hotel. But the breakfast did reach my expectation but overall everything was very good. I will choose this hotel again if I go to Hanoi.

    Reviewed April 04, 2016

    See room deals

    9.2
    Exceptional
    Gerrit from Netherlands
    Couple
    Stayed 4 nights in July 2017

    Excelent appartments”

    We liked the appartment though we had to pay more to get a walk in shower. (Aged hips makes itnearly imposible and dangerous for us to clim in and out of a wet bath.) One bedroom suites all have shower over bath. Costed $40.00 NZ $ extra a night. for a 2 bedroom suit. Beakfeast was very good and changes daily food not overpriced. Gererous pool.

    Reviewed July 25, 2017

    See room deals

    9.0
    Exceptional
    Rahinah from Malaysia
    Family with teens
    Stayed 4 nights in June 2015

    Home away from home,minus home cleaning”

    Very polite staff.They were very helpful,especially Mr.Son Tung.He helped to arrangge the tours.Transport from/to airport available.Regret they didnt advice us before coming.We took a cab there

    Good,we like the location.Away from the city but quite easy to get there.Room is big with enough facilities.It was cleaned everyday.Towels changed too even though we hang up to indicate that we will use again.I would stay there again if i should go to Hanoi again

    Reviewed June 07, 2015

    See room deals

    9.6
    Exceptional
    ANH from Vietnam
    Family with teens
    1 Bedroom Apartment Hot Deal
    Stayed 11 nights in June 2018

    Home from home”

    The hotel is very well located, looking to the West Lake. It was built about 20 years ago mainly for long term residents so very spacious with a lot of family facilities such big swimming pool, play rooms, tennis courts etc. Our family of three stayed in a two bedroom unit which is a very spacious and clean with all appliance we need so we felt like at home. We enjoyed the hotel breakfast and it is quite convenient to get food just outside the hotel. All in all it was great stay with very good value!

    Reviewed July 01, 2018

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    8.8
    Excellent
    Norbert from Netherlands
    Family with teens
    2 Bedroom Apartment
    Stayed 2 nights in July 2018

    Excellent home base for Hanoi-trips”

    Or family suite was the perfect place from which we planned our trips, and in the afternoon it really felt like coming home. The washing machine was a bonus.

    Reviewed August 01, 2018

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    7.6
    Very good
    TOSHIYA from Japan
    Family with young children
    1 Bedroom Apartment Hot Deal
    Stayed 15 nights in September 2017

    Safe place and kind people (Stays before representative life)”

    Breakfast: good but pullman hotel's breakfast is much better. People living here: Very kind (They can provide valuable information to "survive" in Hanoi for next several years) Gym: narrow and very old. Elegant suites is much better.

    Reviewed October 02, 2017

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    9.6
    Exceptional
    hyun from South Korea
    Family with young children
    1 Bedroom Apartment Hot Deal
    Stayed 6 nights in August 2018

    It is a great hotel for family”

    Everything is great there are many things to enjoy for my family I’m sure I will stay there again if i visit Hanoi city

    Reviewed August 23, 2018

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    8.8
    Excellent
    David from United States
    Family with teens
    1 Bedroom Apartment Hot Deal
    Stayed 2 nights in October 2017

    Nice apartment hotel”

    We spent 2 nights here and the apartment was spacious and well appointed though the kitchen could use an upgrade but still very good. the hotel is rather secluded requiring a taxi to go out for dinner but as it is with Vietnam taxi's are realtively cheap so not a big issue. The grounds are very good with a nice pool, tennis court, squash courts driving range and nice walking paths! The rooms are comfy with great TV's. The breakfast was average and if you are vegetarian very limited! But overall a good stay and the staff are very helpful! Also a nice mini mart with groceries on site!

    Reviewed October 30, 2017

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    9.0
    Exceptional
    Nikki from United Kingdom
    Couple
    1 Bedroom Apartment
    Stayed 1 night in May 2012

    Excellent facilities. Great service”

    Full self catering facilities in the middle of a touring holiday

    This was a perfect choice in the middle of a three week touring holiday in Vietnam. The hotel had excellent facilities that gave us a chance to take a day of respite from the hussle and bussel of more conventional hotels. It provided us with the opportunity to use a washing machine (soap provided) and ironing facilities. The ability to cook ourselves a meal when we'd been in restuarants for nearly two weeks was welcome. The on site shop was fantastic. The accommodation was very comfortable. The pool was great and so was the service. Added bonus was proximity to the airport

    Reviewed May 18, 2012

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