Diplomat Hotel
90 F. Ramos Street, Cebu City, Cebu, Philippines, 6000 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cebu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Highlights
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Sauna
Spa
Coffee shop
Laundry service
Your dates are popular among travelersPopular destination! Properties in Cebu are being booked every minute!
It was a nice and cozy place to stay ”
It is near to convenience stores and isn't that expensive
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Normally good but not this time”
The room was a nice size but a bad smell in bathroom. Also, no hot or warm water. Our room was very thumbs down. We rebooked the following day and got a different room which is thumbs up. So if you get a bad room they will try to get you a better room. Staff very good. Had a problem with front desk on a earlier stay but they were excellent this time.
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Excellent”
We stayed in this hotel in November 2019. We were very satisfied, rooms are clean and people are very helpful, good location. Good value for money, so full score from our side, just don't expect the ritz. We definitely recommend it.
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Excellent value for money”
Superior twin room had all the facilities that I needed - A/C, hot shower, fridge, security box, table and chair. Also flat-screen TV. A/C is old-fashioned so a bit noisy but it kept the room cold. I stayed on the 7th floor and it was quiet. I have never eaten at the restaurant so cannot comment on the food quality or prices. Staff were friendly and helpful. Good location as close to Robinsons Place, Fuente Osmena circle and Mango square.
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Larger rooms, nice staff, good value for money.”
I had stayed here 12 years ago, forgot what an inviting place it is. Older means larger rooms. Staff were very welcoming.
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Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope you stay with us again in the future.
Value for money”
Good hotel in a good location for a good price. The roomsafe is very convenient.
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Dear Guest. Thank you for your positive comments. We hope you stay with us again in the future.
Problems with housekeeping.”
I stayed here on Feb 12 and again on Feb 17. On the first stay, a male housekeeping staff opened my door unannounced at about 9:30AM while I was still in the room. He was very apologetic but it really did make me uncomfortable. On my second stay, a different male housekeeping staff started pounding on my door (quite impatiently it seemed) at about 10:30 AM while I was getting dressed after my shower. I shouted back that I am still in the room but he continued pounding on the door anyway and shouting that it is housekeeping. He knew I was in the room still...so why did he keep beating on the door? It seemed like he was trying to rush me to get out so he could finish his work. I didn't open my door and so off he went to beat on another guest's door. This is obviously not a case of housekeeping not knowing who is checked out and who isn't. After all, they are the ones who check the rooms so you can get your deposit. Hopefully management is reading this because it really is a big deal.
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Nice price nice room”
The hotel could use a renovation but our room was very nice. The view out the window not so nice. Had an issue with the front desk. Seems I booked the room twice on the same day. Thought front desk would and should try to fix the issue but they insisted I go thru the website. That's why I rated staff 1 star. Luckily the website fixed the issue or the diplomat would not get my business again.
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good”
will recommend
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Good Hotel”
Inexpensive Hotel but a nice place to stay
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Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.
The frontdesk not approachable. Beds are dirty.”
It has wings of insect in the beddings. Towels are dirty as well.
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Central location in Cebu. Handy to everything”
a good central location in the main city centre of cebu. good sized, clean, airconditioned rooms with free wi-fi. the meals are excellent value for money. a good selection of meals on the menu. drinks in the restaurant were also exceptional value for money. the rooms were a reasonable size with plenty of hot water. the hotel is quiet and private. the staff were all very friendly. i won't hesitate to stay at the diplomat on my next visit to cebu.
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Great value hotel in cebu”
I would rate the Diplomat one of the best vale hotels I have ever stayed in..anywhere....room is good...great aircon and cold fridge for drinks...shower and bath room is fine...beds ok..cable tv....good ,regular room service...staff all helpful and friendly...any problem was quickly attended to..cafe was ok...not great but good enough meals for the price..many options close by....5 minute walk to robinsons mall to the left...10 minute taxi to ayala for pesos (that includes 20 pesos tip)...great little laundry service left about 150 metres next to julies bakery...got 2 kgs of washing done for 60 pesos(under $2 )...also great value massage and spa directly opposite the entrance(normal massage)....all in all...I have stayed at about 6 hotels in the cebu area...this is my first choice for value and service...try it...I do not think you will be disappointed....unless you only want 5 star type room!!...3 star hotel with 5 star service and value!!!
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Service with a smile”
This is my first time in Cebu and stayed in Diplomat Hotel was not a bad idea at all. The hotel staffs are generally friendly and helpful. The room was clean, except the first room i got was smells of cigarette but i was told it was a non-smoking room. As i couldn't get my room changed, so i swapped with my friend. One thing to note is the morning noise from guests and cleaner along the corridor. It will be good if the hotel staffs can be more mindful with that as am sure there are guest who are still sleeping at 6.30am.
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Really good hotel with good location”
One of the good surprise in Cebu, this hotel is a really hotel like in europe, good service ( but they forgot to tell you, you have to give 1000 pesos deposit before you get your room ), good location ( 5 min walk to robinson mall and lots of restaurants around ), everyday cleaning ( its not clean like in europe but for Philippine clean ), really good wifi. I really recommande the Diplomat Hotel.
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Cebu trip 2010”
The hotel was really accessible.We walked from Robinson's to the hotel which is just 5-10mins away.I really appreciate the location since it allowed us to tour around Cebu without any difficulty.The staff were friendly and accommodating.If you're a first-timer in Cebu just ask the receptionists and they can recommend where you can go visit.The showers have hot and cold water, ac is ok and the room is big enough :) not to mention that outside the hotel there are cabs waiting to bring you wherever. City tour rate for the cab is P200 per hour.Plus you also get to have fresh towels,slip ons,toilet paper and clean sheets everyday :) :)
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The best Hotel in it's Class”
It is our first time to travel in cebu city, together with my brother and sisters, and i did not have any regret staying in this hotel because of its affordability and accessibility to almost everything that we are looking for. Considering also that all the staff are perfectly doing their jobs, they are friendly and helpful, as well as the security guard on duty, they are polite and willing to help whenever we need their help, they are so courteous and yet they are very respectful to each and every guests. I am sure to myself that I am going to stay again in this hotel in my future visit to cebu city.
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Practical and Convenient 3-Star Hotel”
the service in diplomat hotel is good. it could have been great but there was one instance that we requested something for room service when they said they could not at the moment since they are attending to an event. well, this kind of situation should have been anticipated by the management without sacrificing the needs of their hotel guests. diplomat hotel is in the business for 13 years already. we intentionally asked about this for the reason the this may correspond to the number of years the towels they provide have not been replaced. these towels smells clean, but looks really old. if we are that sensitive, my daughter and i will think that with the kind towels they provide is synonymous to how they think about and treat their guests - just ordinary people.
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Diplomat Hotel”
Well my experience at the Diplomat Hotel in Cebu City was great.The only surprise i got was when i got my room.Two single beds in a supreme room.Why does your add show a double bed and a single.I was told by staff this is what Agoda books.I would not have booked with Agoda if i had known this.That was the biggest disappointment of my three week stay at hotel.I will book directly with the Diplomat Hotel on my next visit.
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good location...great price”
this was my fifth stay at the diplomat. the staff here is great. i have to travel to cebu every month and the diplomat is the perfect hotel for me..the price is right..location perfect for my needs and i can't say enough about how great the staff is. just a 10 minute walk to fuente osmena, where there is a robinson mall and lots of places to choose from to eat.
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