Diplomat Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cebu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Highlights
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Sauna
Spa
Coffee shop
Laundry service
Exceptional”
There is a massage business at the main entrance. Avoid this business at all cost. Staff are rude, untrained and earn extra money offering extra services that are obviously not advertised.
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It was a nice and cozy place to stay ”
It is near to convenience stores and isn't that expensive
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Exceptional”
The accommodation was very nice, staff very friendly
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Normally good but not this time”
The room was a nice size but a bad smell in bathroom. Also, no hot or warm water. Our room was very thumbs down. We rebooked the following day and got a different room which is thumbs up. So if you get a bad room they will try to get you a better room. Staff very good. Had a problem with front desk on a earlier stay but they were excellent this time.
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Excellent”
We stayed in this hotel in November 2019. We were very satisfied, rooms are clean and people are very helpful, good location. Good value for money, so full score from our side, just don't expect the ritz. We definitely recommend it.
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Very good”
If you are the high maintenance type and have an overly high opinion of your self importance, then try somewhere else where you will be noticed by the other like minded superficial types. The Diplomat satisfies the basic needs, comfort and practicality to the modest traveller. Treat the staff with respect and you will find they are very pleasant, polite and helpful in any aspect of your stay. The Hotel is close to many outside amenities, stores, eateries and city interests.
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Larger rooms, nice staff, good value for money.”
I had stayed here 12 years ago, forgot what an inviting place it is. Older means larger rooms. Staff were very welcoming.
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Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope you stay with us again in the future.
Excellent value for money”
Superior twin room had all the facilities that I needed - A/C, hot shower, fridge, security box, table and chair. Also flat-screen TV. A/C is old-fashioned so a bit noisy but it kept the room cold. I stayed on the 7th floor and it was quiet. I have never eaten at the restaurant so cannot comment on the food quality or prices. Staff were friendly and helpful. Good location as close to Robinsons Place, Fuente Osmena circle and Mango square.
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Value for money”
Good hotel in a good location for a good price. The roomsafe is very convenient.
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Dear Guest. Thank you for your positive comments. We hope you stay with us again in the future.
Problems with housekeeping.”
I stayed here on Feb 12 and again on Feb 17. On the first stay, a male housekeeping staff opened my door unannounced at about 9:30AM while I was still in the room. He was very apologetic but it really did make me uncomfortable. On my second stay, a different male housekeeping staff started pounding on my door (quite impatiently it seemed) at about 10:30 AM while I was getting dressed after my shower. I shouted back that I am still in the room but he continued pounding on the door anyway and shouting that it is housekeeping. He knew I was in the room still...so why did he keep beating on the door? It seemed like he was trying to rush me to get out so he could finish his work. I didn't open my door and so off he went to beat on another guest's door. This is obviously not a case of housekeeping not knowing who is checked out and who isn't. After all, they are the ones who check the rooms so you can get your deposit. Hopefully management is reading this because it really is a big deal.
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Nice price nice room”
The hotel could use a renovation but our room was very nice. The view out the window not so nice. Had an issue with the front desk. Seems I booked the room twice on the same day. Thought front desk would and should try to fix the issue but they insisted I go thru the website. That's why I rated staff 1 star. Luckily the website fixed the issue or the diplomat would not get my business again.
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Good just good”
The hotel has what you need for a good stay, good wi-fi, good value for money, would definetly stay here again
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Very good”
The best hotel accommodation we ever had in Cebu City.
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not bad”
good location to go manggo
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great location”
location wise- great although building is a it old already
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good”
will recommend
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Good Hotel”
Inexpensive Hotel but a nice place to stay
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Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.
affordable and satisfactory”
budget and friendly, and right in the center of cebu
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Good for short stay!”
Need to do room facelift for a more comfortable guest’s better stay.
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single, tourist”
Every morning you must go to the front desk to ask for the new password. You will not get it on the phone so you must get fully dressed and go down stairs and sign for the password. Very stupid, I have been to five continents and this is the only one with such a policy.
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