Diplomat Hotel

Diplomat Hotel

90 F. Ramos Street, Cebu City, Cebu, Philippines, 6000
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Superior Twin Diplomat Hotel
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     Diplomat Hotel

    Diplomat Hotel Reviews

    7.2
    Very good
    /10
    (1548 reviews)See what guests said
    8.8
    Excellent

    "Good location, clean and the wifi is superb."

    Swaran

    -

    October 12, 2018

    7.8
    Very good value for money
    Recommended by 86% of guests

    Things you’ll love about Diplomat Hotel

    • 950 meters to public transportation

    • Located in heart of Cebu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Last booked 8 hours ago
    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Southwestern University520 m
  • Fuente Osmena Fountain570 m
  • Central Bank of the Philippines Cebu580 m
  • Fuente Osmena Circle580 m
  • Mango Square Mall580 m
  • Fuente Osmena650 m
  • Santo Rosario Parish Church740 m
  • Mango Avenue800 m
  • Rizal Memorial Library and Museum840 m
  • Robinsons Galleria Cebu970 m
  • Value for money7.8
    Distance to city center1 km
    Location rating7.9
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport9.1 km

    Rooms available at Diplomat Hotel

    Superior Twin
    Superior Twin
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
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      What people love about Diplomat Hotel

      • 7.2
        Very good

        "Affordable and very accessible whenever i go from known places in cebu like ayala, IT PARK COLON and etc."

        Melton

        |

        January 4, 2017

      • 9.2
        Exceptional

        "Easy access to food establishments.in the heart of the city"

        Jennifer

        |

        February 4, 2018

      • 5.6
        Review score

        "The location was good"

        reina

        |

        June 11, 2016

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      More about Diplomat Hotel

      More about Diplomat Hotel

      8.0
      Very good

      "The location is perfect."

      noralynn C.

      |

      May 18, 2018

      An overview

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      What they offer

      10.0
      Exceptional

      "The staff were very accommodating and true to their words."

      marie A.

      |

      February 26, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Filipino cuisine
      Filipino cuisine
      Muvanz Pocherohan and Seafood
      960 m Filipino, Seafood
      Simply J's Cafe & Restaurant
      1.8 km Filipino, Italian
      American cuisine
      American cuisine
      Fifties Cafe
      360 m American
      Semi-Final Sports Bar
      530 m American, European, Pizza
      Marshall's Irish Pub and Restaurant
      530 m American, Asian, Bar
      Asian cuisine
      Asian cuisine
      Bahay Fiesta Manukan Restaurant
      270 m Asian, Filipino
      wellnessland cafe
      510 m Asian, Vegan, Vegetarian
      Bervee's Bistro
      510 m Asian, Filipino, Fusion

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Announcements

      Pets are strictly not allowed at the property.

      Reviews of Diplomat Hotel from real guests

      Agoda Reviews (1548)Booking.com Reviews (102)
      7.2
      /
      10
      Cleanliness6.9
      Facilities6.3
      Location7.9
      Room comfort and quality7.4
      Service7.1
      Value for money7.8
      Provided by verified guests of Agoda
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      All guests (1548)

      Show reviews that mention 

      Showing 1302 verified guest comments
      12345
      8.0
      Excellent
      IRVING from United States
      Solo traveler
      Superior Twin
      Stayed 2 nights in February 2019

      Good just good”

      The hotel has what you need for a good stay, good wi-fi, good value for money, would definetly stay here again

      Reviewed March 03, 2019
      8.0
      Excellent
      david
      Solo traveler
      Superior Twin
      Stayed 1 night in February 2019

      Very good”

      If you are the high maintenance type and have an overly high opinion of your self importance, then try somewhere else where you will be noticed by the other like minded superficial types. The Diplomat satisfies the basic needs, comfort and practicality to the modest traveller. Treat the staff with respect and you will find they are very pleasant, polite and helpful in any aspect of your stay. The Hotel is close to many outside amenities, stores, eateries and city interests.

      Reviewed February 24, 2019
      8.0
      Excellent
      Darin from United States
      Solo traveler
      Superior Twin
      Stayed 1 night in February 2018

      Decent facility and great staff.”

      The best thing about this hotel is the staff. They are always friendly, always cheerful and always helpful. As for the rooms, they are very comparable to other hotels in that price range. They have all of the basics but don't expect anything fancy. One amenity they offer that most others don't is a security box in the room. As for the location, just get onto Google maps and judge for yourself before booking. I like it but others might not. It's all a matter of preference.

      Reviewed November 29, 2018
      8.0
      Excellent
      Faye from Philippines
      Couple
      Superior Twin
      Stayed 2 nights in November 2018

      Review”

      Pros: 1. They have a very accomodating ang corteous staff. 2. The location is quite ok since its near on some tourist spots 3. You get the value for your money. Cons: 1. There were bed bugs in our bed. 2. The room is quite darl esp. they used yellow bulbs instead of led fluorescent bulbs. 3. Quite far from the airport 4. Food at the Lobby Cafe quite pricey and not that appetizing (taste not that good). 5. Don't even have a bidet shower if you pee or poop.

      Reviewed November 18, 2018
      6.4
      Good
      robert from United States
      Solo traveler
      Superior Twin
      Stayed 4 nights in January 2019

      single, tourist”

      Every morning you must go to the front desk to ask for the new password. You will not get it on the phone so you must get fully dressed and go down stairs and sign for the password. Very stupid, I have been to five continents and this is the only one with such a policy.

      Reviewed February 04, 2019
      8.0
      Excellent
      Neil from United States
      Couple
      Superior Twin
      Stayed 3 nights in March 2018

      Good deal”

      The room i had was very clean quiet and had a refrigerator they sometimes change the password for the wifi 2 times a day each time you have to go to the front desk and sign in to get a new password the ladies behind the front counter can speak some english but understand very little. They have a posted rate for a room in the lobby that they wont honor. Yes I would stay here again.

      Reviewed March 15, 2018
      4.4
      Jael from Philippines
      Couple
      Superior Twin
      Stayed 2 nights in February 2019

      A bad choice.”

      The location is good. Getting a ride will not be a problem. The property is old and outdated. In the room where we stayed the refrigerator is not working and the sink in the toilet is clogged. The front office staff does not know how to say hello and good morning. Thumbs up to the housekeeping staff, they keep the room as neat as possible despite the condition of the property. Towels and linens looks old and need to be replaced.

      Reviewed February 16, 2019
      8.8
      Excellent
      Philip from United Kingdom
      Solo traveler
      Superior Twin
      Stayed 1 night in December 2018

      Comfortable”

      Does what it says on the tin - medium range hotel in good area, close by facilities, slightly overpriced for the level of comfort but can't fault the staff or the cleanliness.

      Reviewed December 11, 2018
      8.8
      Excellent
      Philip from United Kingdom
      Solo traveler
      Superior Twin
      Stayed 1 night in December 2018

      As below”

      Nothing to add

      Reviewed December 11, 2018
      8.4
      Excellent
      Lydgardo from United States
      Couple
      Superior Twin
      Stayed 3 nights in January 2018

      Good location and decent accomodation.”

      This hotel is located in a central location near restaurants, malls, bars, transportation. I highly recommend this to anyone heading to Cebu City. They have an on location restaurant and everything you need is within walking distance from it. Taxis are readily available 24 hours a day.

      Reviewed March 01, 2018
      8.8
      Excellent
      Vanessa from Philippines
      Couple
      Superior Twin
      Stayed 5 nights in December 2017

      Whole stay was okay”

      The staff were very friendly and accomodating except for the one who makes up the room. She didn't clean the entire room and didn't even change the floor towel. Gave us a dirty towel as well. She was looking pissed when we asked her to have our room cleaned at around 4:45pm and told us she'll be out by 5pm. All in all, stay was good. Food at the restaurant is good too. The hotel is near the mall/hospital and other establishments. Easy to locate. 👍👍👍

      Reviewed January 04, 2018
      8.8
      Excellent
      renaud from France
      Couple
      Superior Twin
      Stayed 4 nights in December 2017

      Really good hotel with good location”

      One of the good surprise in Cebu, this hotel is a really hotel like in europe, good service ( but they forgot to tell you, you have to give 1000 pesos deposit before you get your room ), good location ( 5 min walk to robinson mall and lots of restaurants around ), everyday cleaning ( its not clean like in europe but for Philippine clean ), really good wifi. I really recommande the Diplomat Hotel.

      Reviewed December 24, 2017
      9.2
      Exceptional
      matt from United States
      Solo traveler
      Superior Twin
      Stayed 1 night in May 2017

      Nice”

      I enjoyed my stay here and to be honest was pleasantly surprised. The hotel went way past my expectations from the price point. I found the hotel to be a bit dated but in excellent condition. The room was a large size with a good size bathroom. The bed was large and very comfortable. Also the wifi and cable made the stay comfortable. Just a short distance from mango square this place is a real bargain.

      Reviewed May 28, 2017
      9.2
      Exceptional
      Jason from Australia
      Couple
      Superior Twin
      Stayed 10 nights in April 2016

      EXCELLENT STAY”

      Great location First room booked was unreovated and construction during day so we asked staff if upgraded room was available they were happy to upgrade us for a small fee. Second room renovated and very very nice. Very spacious too. Staff were always friendly and very helpful. Would definately stay there again.!!

      Reviewed April 14, 2016
      8.3
      Excellent
      Raymond from Switzerland
      Solo traveler
      Superior Twin
      Stayed 1 night in December 2015

      quiet in the middle of the City”

      Location, parking space, bed

      - Location is in center of the City - 20? carparks, always a free space - check-in is fast and easy (Deposit PHP 1'000) - Money change available (but rates only average) - rooms are clean and quiet - CR needs a renovation - beds are very comfortable - there is given a small toiletries - plenty TV channels, WiFi works fast - Restaurant is OK, but closes 10pm

      Reviewed December 07, 2015
      8.0
      Excellent
      CARLOS from Panama
      Solo traveler
      Superior Twin
      Stayed 2 nights in September 2013

      Well Located 3 Star hotel with Friendly Staff”

      Good location, Clean, Affordable

      Good staying, in fact most of the times I stay at the Diplomat. The food is bad and the Wi-Fi is slow and lousy, but the staff is the best in the Philippines, friendly, attentive, especially manager Mei, front desk Joan as well as bell men Balo and Corro who do their best to provide good service in a professional manner. Besides the food, one think I do not like is that for long staying guests, the Diplomat Hotel does not open credit card voucher so that hotel bill could be settled upon check out. All hotels in the world settle bills upon check out. With the Diplomat hotel, you have to settle your bill upon check in. That's a bit of an inconvenience, especially if you order room service, etc. Also, if you want to call a mobile in the philippines, that is not allowed. Only calls to a landline can be effected. Weird, right? But that's how it it is at the Diplomat. Another drawback is the ULTRA NOISY CORRIDORS each time there is a wedding celebration in the Hotel. I have gone through some of that and believe me, Filipinos can be some of the most noisy people on this planet Other than that, the Diplomat is a nice place. Enjoy your stay.

      Reviewed September 16, 2013
      9.0
      Exceptional
      Hoshik from South Korea
      Solo traveler
      Superior Twin
      Stayed 3 nights in September 2012

      best choice with price”

      wide room and good people in the lobby

      I always used to stay in this hotel when i came to cebu city. just 5 min away from manggo square. you can hit night club, live bar and massage shops also. people in the lobby is always kind and nice. specially joan in lobby and jinu who is security guy. i surely can say this is the good hotel with price.

      Reviewed November 10, 2012
      8.7
      Excellent
      Leonora from United States
      Couple
      Superior Twin
      Stayed 3 nights in September 2012

      A little scarry at first, but nice hotel”

      Clean rooms and very friendly and helpful staff

      i was a little worried when i first saw the hotel. the outside looked like something out of the old european eastern block from the early 90's....scarey. once we got into the hotel my opinion quickly changed. the inside is well maintained and the staff was very friendly. check in was a breeze. i showed them my agoda printout and i was in my room laying down. this hotel is very close to malls and shopping areas. there are numerous atms available within a 5 minute walk, but not all machines will take visa. there is a 24 hour coffee shop called bo's that is a 7 minute walk from the hotel.. it is excellent. i did not try any food at the restaurant.

      Reviewed September 13, 2012
      8.3
      Excellent
      Joel from Philippines
      Solo traveler
      Superior Twin
      Stayed 1 night in April 2012

      Clean and good service.”

      Very accommodating staff at the front desk.

      the hotel is located a distance away from the city's activity centers (ie malls, parks, etc.). this is both an advantage and a disadvantage for travelers. those who want some good night's sleep will appreciate the location of the hotel but for those who want to explore what cebu has to offer, may find the location as a restriction. for me, i prefer to have a good night sleep when i stay in hotels, the amenities at the diplomat were therefore just a fit for what i look for in hotels.

      Reviewed September 02, 2012
      9.0
      Exceptional
      GREGORY from Australia
      Couple
      Superior Twin
      Stayed 8 nights in August 2012

      Central location in Cebu. Handy to everything”

      Great Value Meals and clean rooms.

      a good central location in the main city centre of cebu. good sized, clean, airconditioned rooms with free wi-fi. the meals are excellent value for money. a good selection of meals on the menu. drinks in the restaurant were also exceptional value for money. the rooms were a reasonable size with plenty of hot water. the hotel is quiet and private. the staff were all very friendly. i won't hesitate to stay at the diplomat on my next visit to cebu.

      Reviewed August 26, 2012
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      • Very good location
      • Museo Sugbo
      • Cebu South Bus Terminal is within 0.95 km