Very good 7.2
Based on 1143 reviews

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About this property

Description

Ideal for business and leisure trips, this 3-star hotel is 40 minutes away from Mactan Cebu International Airport. Diplomat Hotel is located on F. Ramos Street, one of the most popular quarters in Cebu with tourist attractions and shopping malls such as Fuente Osmenya Park, Magellan's Cross, Plaza Indepedencia, Ayala Shopping Mall, SM Shopping Mall, and Mango Square Mall. Well equipped, clean, and spacious, the 100 guestrooms offer budget rates. The hotel’s function rooms can accommodate up to 300 people, and the on-site spa provides various massage and body treatments.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Massage(s)
  • Spa

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Smoking area

Access

  • Elevator
  • Facilities for disabled guests
  • Pets allowed
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Policies

Airport transfer is not available at this property.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 15 km
Number of Floors: 8
Number of Rooms : 100
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2002
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Recent customer comments

Filter by traveler type
Very good



based on 1143 reviews
  • Cleanliness 6.8
  • Facilities 5.7
  • Location 7.8
  • Room comfort and quality 7.4
  • Service 7.0
  • Value for money 7.9
  • Food and dining 6.4
Sort by

miralem from Turkey
Business travelers
Superior Twin
Stayed one night in September 2016
I dont like was noisy
Hotel was noisy
Reviewed September 18, 2016

Byron from United States
Families with young children
Superior Twin
Stayed 12 nights in September 2016
Very good. Good location, friendly service, great transportation, and good places to eat near by.
Pros: Cost, location, transportation, service, and free internet. Cons: Older hotel
Reviewed September 14, 2016

rashelle from Philippines
Groups
Superior Twin
Stayed 2 nights in September 2016
Nice
Old hotel but still good and clean.
Reviewed September 12, 2016

Larry from United States
Couples
Superior Twin
Stayed 2 nights in July 2016
Will stay again
Nice place
Reviewed July 31, 2016

Jerly from Philippines
Groups
Superior Twin
Stayed one night in July 2016
Satisfactory
The hallway smells like cigarette. The cr is not that clean. The location is safe and staff are friendly. We were allowed to checked in early.
Reviewed July 10, 2016

reina from Philippines
Families with older children
Superior Twin
Stayed 2 nights in May 2016
its was ok
the location was good
Reviewed June 11, 2016

Sarah from United States
Groups
Superior Twin
Stayed one night in May 2016
second room better than the first
We stayed at the hotel two different times (because we went to Camiguin island in between). The first room we stayed in was in an older part of the hotel, and the shower curtain was very dirty, and the hot water heater often flipped off in the middle of showers. The mattresses were also very worn, but they were comfortable, and the wifi signal was very poor. I was told the problem with the wifi was because the hotel was fully booked. The second room we stayed in was on a higher floor and seemed to be in a more recent addition to the hotel. It was generally cleaner, and the hot water heater worked well, though the room was still very small. I did see small bugs in both rooms - but they are very difficult to keep out in Asia!
Reviewed June 10, 2016

Armel from Philippines
Families with older children
Superior Twin
Stayed one night in June 2016
worth my money
I like the location.
Reviewed June 08, 2016

jayson from Canada
Groups
Superior Twin
Stayed one night in May 2016
Needs a lot of improvement
Booked from agoda. We made a late check-in since we only need it to stay for the night. They gave us an uncleaned room. But was quick enought to transfer us to a different room. It was an ok ok room but the shower heater was not working.
Reviewed May 29, 2016

Milagros from Philippines
Business travelers
Superior Twin
Stayed 2 nights in May 2016
not good
Not good smell was really awful, facilities are very old, far from anywhere
Reviewed May 29, 2016



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