Diplomat Hotel
Diplomat Hotel
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7.6
Very good

"Clean rooms, powerfulHot showers, close to nice places to ea..."

Abbie

|

January 11, 2018

Superior Twin Diplomat Hotel
Superior Twin
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Interior view Diplomat Hotel
Interior view
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Ballroom Diplomat Hotel
Ballroom
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Superior Twin Diplomat Hotel
Superior Twin
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Very good
Location
7.9
See all 6 photos Diplomat Hotel
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What guests are saying:
Easy access to food establishments.in the heart of the city
Jennifer from Philippines
Family with teens
the staff were very accommodating and true to their words. we will definitely stay here again
marie from Philippines
Family with young children
The staff are very accommodating. The hotel is well-maintained.
Norma from United States
Couple
The room was very clean and spacious in this hotel. Security outside made the place feel safer.
Eric from Philippines
Solo traveler
Really worth to recommend
Danilo from Philippines
Family with young children
A good place to stay in Cebu City. We have stayed here a lot of times and have always been happy.
Sean from United Kingdom
Couple
Ita good! Very nice lication.
Erwin from Philippines
Business traveler
Great place and restaurant was very nice. The prices were very good and staff very helpful. I will continue to stay there
Rodney from United States
Couple
All okay
Jürgen from Germany
Couple

Diplomat Hotel

Very good location
- Inside city center
- What's nearby?
Very good
From 1525 reviewsSee what guests said
7.2
/
10
Very good value for money
7.8
Recommended by 86% of guests
Value for money7.8
Distance to city center1 km
Location rating7.9
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport9.1 km
  • 950 meters to public transportation

  • Located in heart of Cebu

  • Free Wi-Fi in all rooms!

  • Air conditioning

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Superior Twin
Superior Twin
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  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Superior Twin Room
Superior Twin Room
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    What people love about the property

    • 10.0
      Exceptional

      "Service was good"

      Raffy C.

      |

      February 26, 2016

    • 9.3
      Exceptional

      "Very convenient location."

      James

      |

      February 17, 2016

    • 9.6
      Exceptional

      "We enjoyed our stay there and would gladly stay again!"

      Richard

      |

      August 28, 2017

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    More about Diplomat Hotel

    More about Diplomat Hotel

    10.0
    Exceptional

    "Really good hotel for short stay on business."

    Sherwin

    |

    October 5, 2017

    An overview

    Ideal for business and leisure trips, this 3-star hotel is 40 minutes away from Mactan Cebu International Airport. Diplomat Hotel is located on F. Ramos Street, one of the most popular quarters in Cebu with tourist attractions and shopping malls such as Fuente Osmenya Park, Magellan's Cross, Plaza Indepedencia, Ayala Shopping Mall, SM Shopping Mall, and Mango Square Mall. Well equipped, clean, and spacious, the 100 guestrooms offer budget rates. The hotel’s function rooms can accommodate up to 300 people, and the on-site spa provides various massage and body treatments.

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    Muvanz Pocherohan and Seafood
    960 m Filipino, Seafood
    Simply J's Cafe & Restaurant
    1.8 km Filipino, Italian
    American cuisine
    American cuisine
    Fifties Cafe
    360 m American
    Semi-Final Sports Bar
    530 m American, European, Pizza
    Marshall's Irish Pub and Restaurant
    530 m American, Asian, Bar
    Asian cuisine
    Asian cuisine
    Bahay Fiesta Manukan Restaurant
    270 m Asian, Filipino
    wellnessland cafe
    510 m Asian, Vegan, Vegetarian
    Bervee's Bistro
    510 m Asian, Filipino, Fusion

    What they offer

    10.0
    Exceptional

    "The staff were very accommodating and true to their words."

    marie A.

    |

    February 26, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Pets are strictly not allowed at the property.

    Real reviews from real guests

    Agoda Reviews (1525)Booking.com Reviews (108)
    7.2
    /
    10
    Cleanliness6.9
    Facilities6.3
    Location7.9
    Room comfort and quality7.4
    Service7.1
    Value for money7.8
    Provided by verified guests of Agoda
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    All guests (1525)

    Show reviews that mention 

    Showing 1294 verified guest comments
    12345
    8.0
    Excellent
    Darin from United States
    Solo traveler
    Superior Twin
    Stayed 1 night in February 2018
    Decent facility and great staff.”
    The best thing about this hotel is the staff. They are always friendly, always cheerful and always helpful. As for the rooms, they are very comparable to other hotels in that price range. They have all of the basics but don't expect anything fancy. One amenity they offer that most others don't is a security box in the room. As for the location, just get onto Google maps and judge for yourself before booking. I like it but others might not. It's all a matter of preference.
    Reviewed November 29, 2018
    8.0
    Excellent
    Faye from Philippines
    Couple
    Superior Twin
    Stayed 2 nights in November 2018
    Review”
    Pros: 1. They have a very accomodating ang corteous staff. 2. The location is quite ok since its near on some tourist spots 3. You get the value for your money. Cons: 1. There were bed bugs in our bed. 2. The room is quite darl esp. they used yellow bulbs instead of led fluorescent bulbs. 3. Quite far from the airport 4. Food at the Lobby Cafe quite pricey and not that appetizing (taste not that good). 5. Don't even have a bidet shower if you pee or poop.
    Reviewed November 18, 2018
    8.0
    Excellent
    James from United States
    Couple
    Superior Twin
    Stayed 1 night in May 2018
    Nice price”
    The best part of the Diplomat is the price. The hotel is older and really needs a renovation and all new stuff in the rooms. But the value for the money is good. They will hold your bag if you take a trip and return. Lots of places nearby. The main negative is they want a 1000 peso deposit.
    Reviewed June 11, 2018
    8.0
    Excellent
    Neil from United States
    Couple
    Superior Twin
    Stayed 3 nights in March 2018
    Good deal”
    The room i had was very clean quiet and had a refrigerator they sometimes change the password for the wifi 2 times a day each time you have to go to the front desk and sign in to get a new password the ladies behind the front counter can speak some english but understand very little. They have a posted rate for a room in the lobby that they wont honor. Yes I would stay here again.
    Reviewed March 15, 2018
    8.4
    Excellent
    Lydgardo from United States
    Couple
    Superior Twin
    Stayed 3 nights in January 2018
    Good location and decent accomodation.”
    This hotel is located in a central location near restaurants, malls, bars, transportation. I highly recommend this to anyone heading to Cebu City. They have an on location restaurant and everything you need is within walking distance from it. Taxis are readily available 24 hours a day.
    Reviewed March 01, 2018
    8.8
    Excellent
    Philip from United Kingdom
    Solo traveler
    Superior Twin
    Stayed 1 night in December 2018
    Comfortable”
    Does what it says on the tin - medium range hotel in good area, close by facilities, slightly overpriced for the level of comfort but can't fault the staff or the cleanliness.
    Reviewed December 11, 2018
    8.8
    Excellent
    Philip from United Kingdom
    Solo traveler
    Superior Twin
    Stayed 1 night in December 2018
    As below”
    Nothing to add
    Reviewed December 11, 2018
    8.8
    Excellent
    Vanessa from Philippines
    Couple
    Superior Twin
    Stayed 5 nights in December 2017
    Whole stay was okay”
    The staff were very friendly and accomodating except for the one who makes up the room. She didn't clean the entire room and didn't even change the floor towel. Gave us a dirty towel as well. She was looking pissed when we asked her to have our room cleaned at around 4:45pm and told us she'll be out by 5pm. All in all, stay was good. Food at the restaurant is good too. The hotel is near the mall/hospital and other establishments. Easy to locate. 👍👍👍
    Reviewed January 04, 2018
    8.8
    Excellent
    renaud from France
    Couple
    Superior Twin
    Stayed 4 nights in December 2017
    Really good hotel with good location”
    One of the good surprise in Cebu, this hotel is a really hotel like in europe, good service ( but they forgot to tell you, you have to give 1000 pesos deposit before you get your room ), good location ( 5 min walk to robinson mall and lots of restaurants around ), everyday cleaning ( its not clean like in europe but for Philippine clean ), really good wifi. I really recommande the Diplomat Hotel.
    Reviewed December 24, 2017
    9.6
    Exceptional
    Richard from United States
    Family with young children
    Superior Twin
    Stayed 7 nights in August 2017
    Exceptional”
    We've stayed here several times before and enjoy it. We only left because we were looking for a longer stay at a more affordable price. We love the location. The shower heater wasn't working though and we got no service when asking for a repair. The fridge was a plus. The air conditioning worked great. We enjoyed our stay there and would gladly stay again!
    Reviewed August 28, 2017
    9.2
    Exceptional
    matt from United States
    Solo traveler
    Superior Twin
    Stayed 1 night in May 2017
    Nice”
    I enjoyed my stay here and to be honest was pleasantly surprised. The hotel went way past my expectations from the price point. I found the hotel to be a bit dated but in excellent condition. The room was a large size with a good size bathroom. The bed was large and very comfortable. Also the wifi and cable made the stay comfortable. Just a short distance from mango square this place is a real bargain.
    Reviewed May 28, 2017
    9.2
    Exceptional
    Jason from Australia
    Couple
    Superior Twin
    Stayed 10 nights in April 2016
    EXCELLENT STAY”
    Great location First room booked was unreovated and construction during day so we asked staff if upgraded room was available they were happy to upgrade us for a small fee. Second room renovated and very very nice. Very spacious too. Staff were always friendly and very helpful. Would definately stay there again.!!
    Reviewed April 14, 2016
    8.4
    Excellent
    Adi from Malaysia
    Group
    Superior Twin
    Stayed 1 night in April 2016
    Friendly staff”
    A would recommend this hotel to all travellers out there. Only the internet bit slow and sometime cannot be accessed from the room. I hv to stay in the corridoor to surf internet. Superfriendly staff they have.
    Reviewed April 10, 2016
    8.3
    Excellent
    Raymond from Switzerland
    Solo traveler
    Superior Twin
    Stayed 1 night in December 2015
    quiet in the middle of the City”
    Location, parking space, bed
    - Location is in center of the City - 20? carparks, always a free space - check-in is fast and easy (Deposit PHP 1'000) - Money change available (but rates only average) - rooms are clean and quiet - CR needs a renovation - beds are very comfortable - there is given a small toiletries - plenty TV channels, WiFi works fast - Restaurant is OK, but closes 10pm
    Reviewed December 07, 2015
    8.0
    Excellent
    CARLOS from Panama
    Solo traveler
    Superior Twin
    Stayed 2 nights in September 2013
    Well Located 3 Star hotel with Friendly Staff”
    Good location, Clean, Affordable
    Good staying, in fact most of the times I stay at the Diplomat. The food is bad and the Wi-Fi is slow and lousy, but the staff is the best in the Philippines, friendly, attentive, especially manager Mei, front desk Joan as well as bell men Balo and Corro who do their best to provide good service in a professional manner. Besides the food, one think I do not like is that for long staying guests, the Diplomat Hotel does not open credit card voucher so that hotel bill could be settled upon check out. All hotels in the world settle bills upon check out. With the Diplomat hotel, you have to settle your bill upon check in. That's a bit of an inconvenience, especially if you order room service, etc. Also, if you want to call a mobile in the philippines, that is not allowed. Only calls to a landline can be effected. Weird, right? But that's how it it is at the Diplomat. Another drawback is the ULTRA NOISY CORRIDORS each time there is a wedding celebration in the Hotel. I have gone through some of that and believe me, Filipinos can be some of the most noisy people on this planet Other than that, the Diplomat is a nice place. Enjoy your stay.
    Reviewed September 16, 2013
    9.0
    Exceptional
    Hoshik from South Korea
    Solo traveler
    Superior Twin
    Stayed 3 nights in September 2012
    best choice with price”
    wide room and good people in the lobby
    I always used to stay in this hotel when i came to cebu city. just 5 min away from manggo square. you can hit night club, live bar and massage shops also. people in the lobby is always kind and nice. specially joan in lobby and jinu who is security guy. i surely can say this is the good hotel with price.
    Reviewed November 10, 2012
    8.3
    Excellent
    Joel from Philippines
    Solo traveler
    Superior Twin
    Stayed 1 night in April 2012
    Clean and good service.”
    Very accommodating staff at the front desk.
    the hotel is located a distance away from the city's activity centers (ie malls, parks, etc.). this is both an advantage and a disadvantage for travelers. those who want some good night's sleep will appreciate the location of the hotel but for those who want to explore what cebu has to offer, may find the location as a restriction. for me, i prefer to have a good night sleep when i stay in hotels, the amenities at the diplomat were therefore just a fit for what i look for in hotels.
    Reviewed September 02, 2012
    9.0
    Exceptional
    GREGORY from Australia
    Couple
    Superior Twin
    Stayed 8 nights in August 2012
    Central location in Cebu. Handy to everything”
    Great Value Meals and clean rooms.
    a good central location in the main city centre of cebu. good sized, clean, airconditioned rooms with free wi-fi. the meals are excellent value for money. a good selection of meals on the menu. drinks in the restaurant were also exceptional value for money. the rooms were a reasonable size with plenty of hot water. the hotel is quiet and private. the staff were all very friendly. i won't hesitate to stay at the diplomat on my next visit to cebu.
    Reviewed August 26, 2012
    9.0
    Exceptional
    ByeongSoo from South Korea
    Solo traveler
    Superior Twin
    Stayed 3 nights in August 2012
    So near of the Mango square”
    kindly crew and clean restautran
    I stayed in the Diplomat hotel for 3 night. The Hotel crew are so kindly and frankly for me. My room is good bad and comfortable size room. But you can hear the dropping water in midnight from the bathroom. But tomorrow you talk about this problem to the hotel crew. and the Engineer visite your room and make it fix.
    Reviewed August 23, 2012
    8.0
    Excellent
    Richard from United States
    Solo traveler
    Superior Twin
    Stayed 3 nights in July 2012
    Bargin Hotel ”
    Cheap, Clean, and Friendly
    Considering the price and location, this hotel is one of the best bargains with the Cebu City area. The staff was really friendly and accommodating to most needs. Although, it is obvious that the hotel is aging, it is still a great bargain! I would recommend this hotel to all those travelers looking to get the best bite for their buck.
    Reviewed August 13, 2012
    12345
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    • Very good location
    • Museo Sugbo
    • Cebu South Bus Terminal is within 0.95 km