8.6
Excellent
/10
(72 reviews)See what guests said
Housekeeping10
View2
Car Park1
See map
7.9

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Iluka Park 320 m
Queens Park 760 m
The Robert Bell Oval 780 m
Stop And Go 1.0 km
Orchid Display House 1.0 km
Gold Street Park 1.1 km
Nicks Shakespeare Street IGA 1.3 km
Tom McLean Park 1.4 km
The Leichhardt Tree 1.4 km
Bluewater Lagoon 1.4 km
Direct Hotels - Pacific Sands

"Nice quiet location and only a short drive to the city heart."

Aleisha - March 11, 2020
1-Bedroom Apartment Direct Hotels - Pacific Sands
Lobby Direct Hotels - Pacific Sands
Lobby Direct Hotels - Pacific Sands
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Entire apartment
Free Wi-Fi

Direct Hotels - Pacific Sands

East Mackay, Mackay, Australia - See map
  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

  • Garden

  • Laundry service

Value for money9.0
Distance to city center2.2 km
Location rating7.9

Rooms available at Direct Hotels - Pacific Sands

Exceptional
Room comfort & quality
9.3
1-Bedroom Apartment
...
  • Room size: 62 m²/667 ft²
  • Nature view
  • 1 queen bed
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2-Bedroom Standard Apartment
...
  • Room size: 71 m²/764 ft²
  • Nature view
  • 1 queen bed & 2 single beds...
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3 Bed Apartment
...
  • Room size: 93 m²/1001 ft²
  • Nature view
  • 2 single beds and 1 queen b...
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Two-Bedroom Apartment
...
  • Room size: 71 m²/764 ft²
  • Balcony/terrace
  • 2 single beds & 1 queen bed
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Superior Apartment
...
  • Room size: 75 m²/807 ft²
  • Balcony/terrace
  • 2 single beds & 1 queen bed
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Executive King Balcony Room
...
  • Room size: 42 m²/452 ft²
  • Nature view
  • 1 king bed or 2 single beds
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King Room Studio
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 king bed or 2 single beds
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Executive King Studio
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Executive King
...
  • Room size: 40 m²/431 ft²
  • Nature view
  • 1 king bed or 2 single beds
Enter dates to see prices
2-Bedroom Executive Apartment
...
  • Room size: 75 m²/807 ft²
  • Nature view
  • 1 queen bed & 2 single beds...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Direct Hotels - Pacific Sands?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The flat offers luggage storage to guests for before check-in and after check-out. The apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to Direct Hotels - Pacific Sands?

For those who wish to drive their own cars, Direct Hotels - Pacific Sands has a car park on site, as well as additional parking nearby if the first car park is full. For those who wish to drive their own cars, Direct Hotels - Pacific Sands has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking is free for guests.

What is the smoking policy at Direct Hotels - Pacific Sands?

Direct Hotels - Pacific Sands does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Direct Hotels - Pacific Sands

  • 9.2 Exceptional

    "I would stay there again though."

    Cassandra

    |

    August 26, 2020

  • 7.6 Very good

    "Overall it was a good hotel."

    CHARLES

    |

    October 5, 2020

  • 7.6 Very good

    "Hotel was good because:"

    CHARLES

    |

    October 5, 2020

Property ranking|Compared to 73 Mackay properties
See all rankings
Room comfort score
9.3/10
Value for money score
8.9/10
Room size
55 sqm.
Cleanliness score
9.1/10
Better than
96
%
of Mackay properties
Better than
90
%
of Mackay properties
Bigger than
89
%
of Mackay properties
Better than
84
%
of Mackay properties
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Overall rating:
8.6
Excellent
72 reviews
Cleanliness
9.2
Facilities
8.0
Location
7.9
Read all reviews >
What travelers say they love:
The two girls on the desk weren’t very friendly
Emmalie from Australia
Family with older children
More about Direct Hotels - Pacific Sands

More about Direct Hotels - Pacific Sands

Whether you're a tourist or traveling on business, Direct Hotels - Pacific Sands is a great choice for accommodation when visiting Mackay. Situated only 2.2 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Direct Hotels - Pacific Sands is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, daily housekeeping, express check-in/check-out, luggage storage, Wi-Fi in public areas.

72 rooms spread over 8 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, linens can be found in selected rooms. The hotel offers many unique recreational opportunities such as outdoor pool. Enjoy unparalleled services and a truly prestigious address at the Direct Hotels - Pacific Sands.

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Most talked about facilities

Housekeeping
5 mentions
Internet
1 mention
View
1 mention

What they offer

10.0 Exceptional

"We always stay here in a 2 bedroom apartment."

Aleisha

|

March 11, 2020

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Property's guest policies

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Some helpful facts

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Reviews of Direct Hotels - Pacific Sands from real guests

Verified reviews provided by Booking
Agoda Reviews (72)Booking.com Reviews (1472)
8.4
/
10
Excellent
Cleanliness8.6
Facilities8.3
Location8.1
Room comfort and quality8.6
Service8.7
Value for money8.5
High score for Mackay
Rating
9+ Exceptional (479)
8-9 Excellent (203)
7-8 Very Good (232)
6-7 Good (129)
<6 Below Expectation (201)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
All guests (1472)
All languages
Showing 1244 verified guest comments
12345
9.0
Exceptional
Kate
Couple

Superb”

Comfortable clean room
It advertised kitchenette, but it was only a microwave&#47;grill oven device. Otherwise lovely room
Reviewed June 02, 2021

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7.0
Very good
Kim
Family with young children

Budget abd it felt like...”

Everything was OK, but not great.
Cleaning wasn’t up to standard, particularly the mildewed shower (in poorly lit bathroom with no windows) and outdoor furniture covered in dust. Not much around in the way of shops etc, need own ...
Reviewed June 02, 2021

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10.0
Exceptional
Jurgens
Business traveler

Exceptional”

Well located with very helpful staff. Excellent value for your money.
The double doors to get to the apartment.
Reviewed June 01, 2021

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10.0
Exceptional
Amiee
Couple

Beautiful little get away ”

Clean, neat, tidy, spacious..... A lot for the reasonable price that is asked
Absolutely nothing!!! Everything was perfect
Reviewed June 01, 2021

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4.0
Terence
Family with young children

Room is what I paid...”

No breakfast was provided, location was fine
The amount of owners complaining about noise. The pool area was open until 10 the complaints started at 6
Reviewed May 31, 2021

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7.0
Very good
Richard
Couple

Good”

lovely view and modern
few stains on the carpet but otherwise clean
Reviewed May 31, 2021

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6.0
Jason
Couple

Its ok...”

It was ok value.
We were promised a room clean, didnt happen. Foxtel didnt work most of the time. No sink in kitchenette. Small room. Parking on first in best dressed basis.
Reviewed May 30, 2021

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7.0
Very good
Anonymous
Business traveler

Good”

Super clean
Reviewed May 30, 2021

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7.0
Very good
Lynne
Couple

Just one night to break...”

Room fine.
Reception was quite snappy this time.
Reviewed May 29, 2021

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7.0
Very good
Lynne
Couple

Perfect stopover to visit Finch...”

Clean appt. Got an upgrade due to error in room booked. Secure parking.
In middle of residential area.
Reviewed May 29, 2021

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6.0
Anonymous
Family with young children

Get what u pay for.”

Beds were like sleeping on clouds. Bathroom was very clean and large.
There was a huge cockroach in the cupboard. Limited under cover parking in the pouring rain. Air-conditioning system was absolutely disgusting! Has NOT been cleaned in A VERY LONG TIME. Microwave was ...
Reviewed May 27, 2021

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6.0
Joseph
Family with young children

Pleasant”

No airflow in the rooms at all; ceiling fans &amp; air conditioning were non existent.
Reviewed May 27, 2021

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8.0
Excellent
Tracey
Family with young children

Great place to stay”

Location and value for money
Room was a little small
Reviewed May 26, 2021

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4.0
Kostadin
Family with young children

Disappointing”

Good location
Disorganised, nothing was properly cleaned in the rooms
Reviewed May 26, 2021

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7.0
Very good
Deb
Couple

Modern &amp; clean, parking an...”

Place looked really nice, was spotlessly clean, basic amenities, pool looked good although we didnt use it.
We were told on booking in that if we go out and come back at night we risk not having a secure carpark park on return, both nights we were not over late but had to park in the street or paddock. ...
Reviewed May 24, 2021

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1.0
Adam
Solo traveler

Bad”

The pillows where comfortable.
NOTE: This information has been emailed direct to the Hotel before I posted this. Well... from even before I arrived.. I had text messages asking to confirm my arrival before 2pm on Sunday. So ...
Reviewed May 24, 2021

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7.0
Very good
Alfred
Solo traveler

Good”

Lady on reception was super friendly and helpful. Great value, views and location. Bed was very comfortable and plenty of room in the apartment. Locked and secure parking was a bonus. Nice stay...
Windows need a clean. Bathroom also needs a better vacuum.
Reviewed May 24, 2021

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6.0
Richard
Business traveler

Pleasant”

Customer service was awesome
Bed a bit uncomfortable with springs coming through the mattress
Reviewed May 24, 2021

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9.0
Exceptional
Phillip
Family with young children

Superb”

View from Ocean side units were good, it&#39;s a shame the other inside units feel a little like a jail cell.
Couldn&#39;t get out of the car park. Automatic gates wouldn&#39;t open for us . Sliding patio doors quite hard to open and close.
Reviewed May 23, 2021

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8.0
Excellent
Fiona
Solo traveler

Very good”

new apartment style furnishings
windows too high to see the sea without standing up
Reviewed May 22, 2021

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12345
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