English

$

31 Mar 2023
Friday
31 Mar 2023
Friday
Direct Hotels - Villas On Rivergum
1 Bedroom Apartment, Direct Hotels - Villas On Rivergum in Emerald
a small tree in the middle of a yard, Direct Hotels - Villas On Rivergum in Emerald
a white toilet sitting next to a bath tub, Direct Hotels - Villas On Rivergum in Emerald
a large building with a lot of trees, Direct Hotels - Villas On Rivergum in Emerald
Exterior view, Direct Hotels - Villas On Rivergum in Emerald
a kitchen with a refrigerator, stove, sink and microwave, Direct Hotels - Villas On Rivergum in Emerald

Removed from saved list

9.3

Exceptional

313 reviews

313 reviews

Housekeeping7
Car Park1

"It had everything we needed for 2 couples and was clean, quiet and spacious."

Michael

"Always beautifully clean, and very accommodating staff."

Nikki

"The apartments are out of the city centre making it a quiet, peaceful location to stay."

Linda

"The entire apartment was huge, had absolutely everything we needed."

Judy

"Great accommodation and very clean."

Nicole
See map
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Botanic Gardens 1.6 km
Emerald Airport 2.7 km
Central Highlands Visitor Information Centre 3.4 km
Emerald Art Gallery 3.5 km
Emerald Aquatic Centre 5.3 km
Sunflower Painting 5.7 km
Clermont Airport 102.6 km
Moranbah Airport 166.5 km
See nearby places
Entire apartment

Direct Hotels - Villas On Rivergum

Emerald, Emerald, Australia - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Emerald part of Emerald, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Emerald Airport. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Top Value

Check-in/out [express]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Facilities

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Kitchen

Laundry service

Wi-Fi in public areas

Family room

Cheaper than 90% of all properties in Emerald in the last 24 hoursCompared to 20 Emerald properties at Agoda for various dates
Value for money9.7
Distance to city center5.9 km
Location rating8.6

Rooms available at Direct Hotels - Villas On Rivergum

Exceptional
Room comfort & quality

10

Room photos and details
2 Bedroom Apartment
...
  • Room size: 77 m²/829 ft²
  • Nature view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Room photos and details
1 Bedroom Apartment
...
  • Room size: 62 m²/667 ft²
  • Nature view
  • 1 queen bed
Enter dates to see prices
Room photos and details
TWO BEDROOMS Room
...
  • Room size: 77 m²/829 ft²
  • 2 queen beds
Enter dates to see prices
Room photos and details
One Bedroom Room
...
  • Room size: 62 m²/667 ft²
  • 1 queen bed
Enter dates to see prices
Room photos and details
Triple Room
...
    Enter dates to see prices
    Room photos and details
    Room Assigned on Arrival
    ...
      Enter dates to see prices
      Room photos and details
      Twin/Double Room
      ...
        Enter dates to see prices
        Room photos and details
        TRIPLE ROOM 2 BEDROOMS
        ...
          Enter dates to see prices
          Room photos and details
          SINGLE ROOM 2 BEDROOMS
          ...
            Enter dates to see prices
            Room photos and details
            Single
            ...
              Enter dates to see prices

              Frequently asked questions

              What time is check-in and check-out at Direct Hotels - Villas On Rivergum?

              Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out.

              How do I get to Direct Hotels - Villas On Rivergum?

              For those who wish to drive their own cars, Direct Hotels - Villas On Rivergum has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

              What is the smoking policy at Direct Hotels - Villas On Rivergum?

              Direct Hotels - Villas On Rivergum does not permit smoking in any of its rooms, but allows smoking in designated areas.

              What is the closest airport to Direct Hotels - Villas On Rivergum?

              Travel by air is easy with Emerald Airport only 2.7 km away from Direct Hotels - Villas On Rivergum.

              What restaurants are nearby Direct Hotels - Villas On Rivergum?

              Restaurants including Char House, Sitar and Salt Bar & Grill are popular in Direct Hotels - Villas On Rivergum’s neighborhood which is known as Emerald.

              What popular shopping places are close to Direct Hotels - Villas On Rivergum?

              Shopping options in Direct Hotels - Villas On Rivergum’s Emerald neighborhood include Emerald Art Gallery.

              What are popular attractions near Direct Hotels - Villas On Rivergum?

              Guests at Direct Hotels - Villas On Rivergum can easily visit Emerald Aquatic Centre and Sunflower Painting located in the Emerald area.

              What popular natural sightseeing spots are close to Direct Hotels - Villas On Rivergum?

              Direct Hotels - Villas On Rivergum’s nearby natural sights include Botanic Gardens located in the same Emerald area.

              See map

              Explore the neighborhood

              What people love about Direct Hotels - Villas On Rivergum

              • 10

                Exceptional
                Cleanliness

                "It had everything we needed for 2 couples and was clean, quiet and spacious."

                Michael

                |

                September 8, 2022

              • 10

                Exceptional
                Staff 

                "Always beautifully clean, and very accommodating staff."

                Nikki

                |

                October 11, 2021

              • 10

                Exceptional
                Location

                "The apartments are out of the city centre making it a quiet, peaceful location to stay."

                Linda

                |

                October 17, 2022

              Overall rating:

              9.3

              Exceptional
              313 reviews
              Cleanliness
              9.8
              Facilities
              9.6
              Location
              8.6
              Read all reviews >
              More about Direct Hotels - Villas On Rivergum

              More about Direct Hotels - Villas On Rivergum

              Direct Hotels - Villas On Rivergum

              Direct Hotels - Villas On Rivergum is the perfect place to experience Emerald and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
              All offerings provided by Direct Hotels - Villas On Rivergum help to ensure a pleasant stay for all travelers. Free internet access provided within the apartment keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out and luggage storage.
              For longer stays or whenever you need it, the laundromat and laundry service keep your favorite travel outfits clean and available. For health reasons, smoking is not permitted anywhere inside the apartment. For guests who would like to smoke, the designated smoking areas are available.
              A range of amenities is offered in guestrooms at Direct Hotels - Villas On Rivergum. Enjoy your stay even more at the apartment, knowing that some selected rooms include linen service and air conditioning. Some rooms at Direct Hotels - Villas On Rivergum are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
              Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms. Bathroom amenities are just as important as others, and at the apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


              Dining and things to do

              A day in will be as fun as a day out with ranges of recreational activities offered at Direct Hotels - Villas On Rivergum. Family time on relaxed evenings is easy with the apartment's shared lounge and TV area.


              Reasons to stay here

              Compared to the city's accommodation options, this apartment scored higher than 95% of them for food and dining.
              Guests who stayed here found it to be neat and tidy, scoring it above 95% of other accommodations in the city.
              According to guests who stayed here, this apartment's room comfort is rated higher than 95% of other accommodations in Emerald.

              Show less

              Amenities and facilities

              Exceptional
              Facilities

              9.6

              Most talked about facilities

              Housekeeping

              3 mentions

              Internet

              1 mention

              Languages spoken
              • English
              • German
              • Hungarian
              Accessibility
              • Wheelchair accessible
              Internet access
              • Free Wi-Fi in all rooms!
              • Internet
              • Internet services
              • Wi-Fi in public areas
              Things to do, ways to relax
              • Garden
              • Outdoor recreational features
              Cleanliness and safety
              • Anti-viral cleaning products
              • Cashless payment service
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Physical distancing of at least 1 meter
              • Room sanitization opt-out available
              • Rooms sanitized between stays
              • Shared stationery removed
              • Staff trained in safety protocol
              • Temperature check for guests and staff
              Dining, drinking, and snacking
              • Kitchen
              Services and conveniences
              • Air conditioning in public area
              • Elevator
              • Heating in public area
              • Invoice provided
              • Laundromat
              • Laundry service
              • Luggage storage
              • Smoke-free property
              • Smoking area
              • Terrace
              • Xerox/fax in business center
              For the kids
              • Family room
              Access
              • Check-in/out [express]
              • Non-smoking rooms
              • Pets allowed
              • Smoke alarms
              Getting around
              • Car park [free of charge]
              • Car park [nearby]
              • Car park [on-site]
              Available in all rooms
              • Additional bathroom
              • Additional toilet
              • Air conditioning
              • Alarm clock
              • Balcony/terrace
              • Bathtub
              • Carpeting
              • Cleaning products
              • Closet
              • Clothes dryer
              • Clothes rack
              • Coffee/tea maker
              • Dining table
              • Dishwasher
              • DVD/CD player
              • Electric kettle
              • Fan
              • Free bottled water
              • Full kitchen
              • Ground floor available
              • Hair dryer
              • Heating
              • iPod docking station
              • Ironing facilities
              • Kitchenette
              • Kitchenware
              • Linens
              • Microwave
              • Non-smoking
              • Outdoor furniture
              • Private bathroom
              • Private entrance
              • Radio
              • Refrigerator
              • Safety/security feature
              • Satellite/cable channels
              • Seating area
              • Separate dining area
              • Separate shower/bathtub
              • Shower
              • Sleep comfort items
              • Smoke detector
              • Socket near the bed
              • Sofa
              • Tile/marble flooring
              • Toiletries
              • Towels
              • Trash cans
              • Walk-in shower
              • Washing machine
              • Wi-Fi [free]
              • Wine glasses

              Location

              21 Rivergum Drive, Emerald, Emerald, Emerald, Australia, 4720
              Excellent
              Location

              8.6

              Property policies

              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Children 0-17 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 18 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • A credit card surcharge of 150 AUD is required upon check-in as a security deposit for charges or damages during the stay and will be refunded upon departure.
              • A surcharge of 1.6% to 3.22% applies when using a credit card. Please contact the property for further details.
              • The property does not accept Schoolies bookings.
              • Reception is open from 08:00 AM to 06:00 PM on weekdays, from 08:30 AM – 12:00 PM and 02:00 PM to 06:00 PM on Saturday, and from 09:00 AM to 12:00 PM on Sunday. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.
              • There will be special check-in instructions attached to your confirmation email after the booking is made. Please follow the guidelines to ensure a smooth check-in.
              • Reception is open from 8:00 PM to 12:00 PM on weekdays, from 8:30 PM to 12:00 PM on Saturday, and from 9:00 PM to 12:00 PM on Sunday.
              • A credit card security deposit of AUD 150 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
              • When booking more than 5 rooms, different policies and additional supplements may apply.

              Some helpful facts

              Check-in/Check-out
              • Check-in from: 14:00
              • Check-out until: 10:00
              • Reception open until: 17:00
              Getting around
              • Distance from city center: 5.9 km
              • Travel time to airport (minutes): 5
              The property
              • Number of rooms : 30
              • Room voltage: 240
              • Year property opened: 2013
              • Most recent renovation: 2013
              Parking
              • Daily parking fee: 0 AUD

              Reviews of Direct Hotels - Villas On Rivergum from real guests

              Provided by verified guests of Agoda
              9.4
              /
              10
              Exceptional
              From 39 reviews
              Cleanliness9.8
              Facilities9.6
              Location8.6
              Room comfort and quality10.0
              Service9.5
              Value for money9.7
              High score for Emerald
              Rating
              9+ Exceptional (20)
              8-9 Excellent (3)
              7-8 Very Good (0)
              6-7 Good (0)
              <6 Below Expectation (0)
              Time of the year
              Mar - May (3)
              Jun - Aug (10)
              Sep - Nov (7)
              Dec - Feb (3)

              Show reviews that mention 

              Showing 23 verified guest comments
              12
              10.0
              Exceptional
              rizka from Australia
              Family with young children
              2 Bedroom Apartment
              Stayed 1 night in September 2015

              Perfect place to stay”

              Modern, Clean, Affordable

              We are so happy to find this hotel, as the building is modern and very clean. The price was very affordable too, comparing to other motel in Emerald. The customer service is great as well. We will definitely coming again.

              Reviewed September 29, 2015

              See room deals

              Dear, Rizka Thank you for choosing to stay with Direct Hotels - Villas On Rivergum and giving us a great review. We are pleased you enjoyed the accommodation and hope to see you again. Thank you and kind regards Amanda Wolff - Hotel Manager

              Responded January 29, 2018
              Direct Hotels - Villas On Rivergum
              10.0
              Exceptional
              michael from Australia
              Solo traveler
              1 Bedroom Apartment
              Stayed 1 night in May 2016

              excellent ”

              very nice rooms, well laid out rooms. quite area 3 min drive to emerald township 100% recommend

              Reviewed May 22, 2016

              See room deals

              Dear Michael, Thank you for choosing to stay with Direct Hotels - Villas On Rivergum. We are pleased you enjoyed the accommodation and hope to see you again. Thank you and kind regards Amanda Wolff - Hotel Manager

              Responded January 29, 2018
              Direct Hotels - Villas On Rivergum
              9.6
              Exceptional
              Drew from Australia
              Family with young children
              2 Bedroom Apartment
              Stayed 1 night in June 2016

              Excellent value”

              We were looking for an overnight stay and got an unbelievable deal for such a nice, new 2 bedroom apartment. We had a car so the fact it was a little bit out if the way didn't bother us. It's in a nice, quiet location which suited us as we needed a good nights rest. WiFi and all foxtel channels was a nice bonus and the service was excellent. Best accommodation we've had on our trip. Would not hesitate to recommend this place.

              Reviewed June 17, 2016

              See room deals

              Dear Drew, Thank you for choosing to stay with Direct Hotels - Villas On Rivergum. We are pleased you enjoyed the accommodation and what we had to offer. Thank you again for this wonderful review. Hope to see you again. Thank you and kind regards Amanda Wolff - Hotel Manager

              Responded January 29, 2018
              Direct Hotels - Villas On Rivergum
              10.0
              Exceptional
              Amanda from Australia
              Solo traveler
              1 Bedroom Apartment
              Stayed 2 nights in July 2018

              Excellent”

              The apartments are spacious and well furnished. Plenty of visitor parking space. Although they are a little distance from the town centre (approx 5-10 min drive) this is a plus because it is so beautiful and quiet. The mattress I slept on would have to be the best mattress ever! I had the best nights sleep in ages. I totally recommend this place.

              Reviewed August 03, 2018

              See room deals

              Dear Amanda, Thank you for taking the time to write such a wonderful review on your stay with us at Villas on Rivergum. I am so glad to hear that you enjoyed the accommodation. We hope to see you again soon. Kind regards, Amanda Wolff

              Responded August 14, 2018
              Direct Hotels - Villas On Rivergum
              9.6
              Exceptional
              Miriama from New Zealand
              Couple
              1 Bedroom Apartment
              Stayed 1 night in October 2017

              Exceptional”

              Even though location was not central the unit made up for it. Well appointed, comfortable and clean. Highly recommend.

              Reviewed October 25, 2017

              See room deals

              Dear Miriama, Thank you for choosing to stay with Direct Hotels - Villas On Rivergum. We are pleased you enjoyed the accommodation and hope to see you again. Thank you and kind regards Amanda Wolff - Hotel Manager

              Responded January 29, 2018
              Direct Hotels - Villas On Rivergum
              10.0
              Exceptional
              Chinh from Australia
              Business traveler
              1 Bedroom Apartment
              Stayed 1 night in May 2016

              Great hotel, especially for the price”

              large rooms, clean, friendly staff

              Reviewed May 17, 2016

              See room deals

              Dear Chinh, Thank you for choosing to stay with Direct Hotels - Villas On Rivergum. We are pleased you enjoyed the accommodation and taking the time to rate our hotel, hope to see you again. Kind regards Amanda Wolff - Hotel Manager

              Responded January 29, 2018
              Direct Hotels - Villas On Rivergum
              8.8
              Excellent
              gary from Australia
              Couple
              1 Bedroom Apartment
              Stayed 1 night in June 2018

              Gary R”

              A little way out of town but worth the journey

              Reviewed June 10, 2018

              See room deals

              Hi Gary, Thank you for your review and for choosing to stay with us at Villas on Rivergum. Short and sweet but as long as you were happy, we are happy. Thanks again for stopping by, hopefully we'll see you again next time you are in Emerald. Kind regards, Ben Andrews

              Responded June 25, 2018
              Direct Hotels - Villas On Rivergum
              8.8
              Excellent
              Pete from Australia
              Couple
              1 Bedroom Apartment
              Stayed 1 night in September 2016

              Perfect”

              Short or long stay. Good in all aspects

              Reviewed September 27, 2016

              See room deals

              Dear Pete, Thank you for choosing to stay with Direct Hotels - Villas On Rivergum. We are pleased you enjoyed the accommodation and hope to see you again. Thank you and kind regards Amanda Wolff - Hotel Manager

              Responded January 29, 2018
              Direct Hotels - Villas On Rivergum
              10.0
              Exceptional
              michael from Australia
              Solo traveler
              1 Bedroom Apartment
              Stayed 4 nights in May 2016

              excellent stay”

              100% recommended

              Reviewed May 22, 2016

              See room deals

              Dear Michael, Thank you for choosing to stay with Direct Hotels - Villas On Rivergum and for taking the time to rate our hotel. We are pleased you enjoyed the accommodation and hope to see you again. Thank you and kind regards Amanda Wolff - Hotel Manager

              Responded January 29, 2018
              Direct Hotels - Villas On Rivergum
              10.0
              Exceptional
              Tim from Australia
              Couple
              2 Bedroom Apartment
              Stayed 2 nights in January 2023

              Exceptional”

              Best place to stay in emerald!

              Reviewed January 24, 2023

              See room deals

              10.0
              Exceptional
              Shirley from Australia
              Group
              2 Bedroom Apartment
              Stayed 1 night in November 2022

              Home away from home! ”

              Villas on River Gum is like a home away from home! The house offers everything you need for any length of stay. The rooms and general area are a very good size and very comfortable. Extremely clean and lovely receptionist.

              Reviewed November 10, 2022

              See room deals

              10.0
              Exceptional
              Linda from Australia
              Solo traveler
              1 Bedroom Apartment
              Stayed 2 nights in October 2022

              Direct Hotels Emerald”

              Very happy with my stay at Emerald. The apartments are out of the city centre making it a quiet, peaceful location to stay. Would highly recommend Villas on Rivergum.

              Reviewed October 17, 2022

              See room deals

              10.0
              Exceptional
              Michael from Australia
              Couple
              2 Bedroom Apartment
              Stayed 1 night in August 2022

              Stopover in Emerald”

              We only had one night in Emerald but if we had know how good this place was we would have stayed longer. What a great place to stay. It had everything we needed for 2 couples and was clean, quiet and spacious. The beds we comfortable and the towels great. Plenty of room to spread out and a bonus garage. Would highly recommend.

              Reviewed September 08, 2022

              See room deals

              9.6
              Exceptional
              Debbie from Australia
              Couple
              2 Bedroom Apartment
              Stayed 4 nights in August 2022

              True Home Away From Home ”

              This is the second time we have stayed in the appartments and both times we have been impressed that absolutely everything you need is there. We love that we have all the facilities to make our own meals if we choose to . It's great for us when we want to visit family for a decent amount of time but want to have our own space instead of having to impose on them.

              Reviewed August 12, 2022

              See room deals

              10.0
              Exceptional
              Raechel from Australia
              Solo traveler
              1 Bedroom Apartment
              Stayed 1 night in January 2022

              Awesome accommodation”

              Highly recommended Have not stayed anywhere better then this

              Reviewed January 30, 2022

              See room deals

              10.0
              Exceptional
              Raechel from Australia
              Solo traveler
              1 Bedroom Apartment
              Stayed 1 night in January 2022

              Highly recommended”

              I don’t think I have ever stayed at a better place Highly recommended Absolutely No Complaints

              Reviewed January 28, 2022

              See room deals

              10.0
              Exceptional
              Nikki from Australia
              Couple
              1 Bedroom Apartment
              Stayed 1 night in October 2021

              Never fails to impress!”

              We love staying here, whether it is for 1 night, or a week. I love the ease of which everything is set out, and the kitchen facilities so we can cook our own meals. Quiet, private, no traffic noise. Always beautifully clean, and very accommodating staff.

              Reviewed October 12, 2021

              See room deals

              9.2
              Exceptional
              Samantha from Australia
              Couple
              1 Bedroom Apartment
              Stayed 3 nights in September 2021

              Exceptional”

              Great value for money, lovely and helpful staff, amazing comfort and facilities. A little out of town so need to have transport but that would be my only criticism. Highly recommend!!

              Reviewed September 03, 2021

              See room deals

              10.0
              Exceptional
              Nicole from Australia
              Couple
              2 Bedroom Apartment
              Stayed 2 nights in August 2021

              Great accommodation ”

              Great accommodation and very clean. Units are huge with each bedroom having their own bathroom. Highly recommended for short or long stays

              Reviewed August 24, 2021

              See room deals

              10.0
              Exceptional
              Judy from Australia
              Couple
              1 Bedroom Apartment
              Stayed 1 night in July 2021

              Excellent Place to Stay”

              We were welcomed by an extremely warm hearted lady on reception. Everything was explained about our apartment for the night including the private garage to park the car. The entire apartment was huge, had absolutely everything we needed. It was spotless and very well maintained throughout. We didn't hear a sound despite a fairly full house within the other apartments. The bed was lovely and comfy which is always a worry. Can only speak highly of this little gem in Emerald. Thank you

              Reviewed July 22, 2021

              See room deals

              12
              This is a popular property. Don't miss out!

              Back to search results

              Back to room choices

              |

              Dismiss