Discovery Suites Hotel
Discovery Suites Hotel
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"Location is superb, being near shopping malls and restaurant..."

Christine M.

|

April 2, 2018

Serendipity Junior Suite Deluxe - Guestroom Discovery Suites Hotel
Serendipity Junior Suite Deluxe - Guestroom
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Lobby Discovery Suites Hotel
Lobby
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Lobby Discovery Suites Hotel
Lobby
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Interior view Discovery Suites Hotel
Interior view
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Excellent
Location
8.9
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Excellent
From 1072 reviewsSee what guests said
8.3
/
10
Excellent service
8.5
Recommended by 93% of guests
Value for money8.1
Distance to city center0 km
Location rating8.9
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport9.3 km
  • 440 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
Serendipity Three-Bedroom Suite
Serendipity Three-Bedroom Suite
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 2 single beds and 1 queen b...
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Serendipity Two- Bedroom Suite
Serendipity Two- Bedroom Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 2 single beds and 1 king be...
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1 Bedroom Suite
1 Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 queen bed
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Serendipity Junior Suite Premier
Serendipity Junior Suite Premier
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 queen beds
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Serendipity Junior Suite Deluxe
Serendipity Junior Suite Deluxe
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 queen bed
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Quadruple Two Bedrooms
Quadruple Two Bedrooms
...
  • Room size: 105 m²/1130 ft²
  • Bathtub
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Double One Bedroom
Double One Bedroom
...
  • Room size: 70 m²/753 ft²
  • Bathtub
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Deluxe Double
Deluxe Double
...
  • Bathtub
  • Kitchenette
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Premium Double
Premium Double
...
  • Bathtub
  • Kitchenette
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Family 2 Bedroom Suite Serendipity (Renovated)
Family 2 Bedroom Suite Serendipity (Renovated)
...
  • Non-smoking
  • Kitchenette
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What people love about the property

  • "The 2 big beds has enough and big pillows which my parents love."

    Janice

    |

    February 5, 2018

  • "The Room was clean, comfortable and spacious enough for family."

    Mary A.

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    February 2, 2018

  • "Good location, staff is friendly and always ready to lend a hand"

    Maria C.

    |

    January 16, 2018

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More about Discovery Suites Hotel

More about Discovery Suites Hotel

"We love our stay and we''ll come back next time"

jamie A.

|

February 26, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
7.0 km Filipino, French, Mediterranean
iBread
8.3 km Filipino
Hizon's Cakes & Pastries
8.6 km Filipino
American cuisine
American cuisine
Wild West Roadhouse Grill
2.0 km American
Shakey's ERMITA
4.5 km American, Pizza
Bacolod Chicken Express
5.4 km American, Asian, Filipino
Asian cuisine
Asian cuisine
Tramway Buffet Plaza
2.0 km Asian, Chinese
Gloria Maris
2.0 km Asian, Chinese, Filipino
Tapa king
3.0 km Asian, Filipino

What they offer

"Buffet breakfast is good."

Anna M.

|

March 3, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1072)Booking.com Reviews (741)
8.3
/
10
Cleanliness8.4
Facilities8.0
Location8.9
Room comfort and quality8.3
Service8.5
Value for money8.1
Provided by verified guests of Agoda
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Showing 814 verified guest comments
12345
9.2
Exceptional
Michael from Australia
Solo traveler
Serendipity Junior Suite Deluxe
Stayed 6 nights in November 2018
Exceptional”
The hotel had everything I wanted or could have asked for and so conveniently placed near shopping malls and restaurants
Reviewed November 15, 2018
Hi Michael, thank you for taking the time to write us a review. We're pleased to know that you had a great stay with us and that you found our location to be convenient. Being centrally located at Ortigas Business Center, shopping malls, restaurants, and offices are within walking distance. With Manila traffic being hectic at times, being close to different establishments is a great convenience to have. It was our pleasure to have you as our guest and we look forward to welcoming you here again soon!
Responded November 16, 2018
Discovery Suites Hotel
9.2
Exceptional
Jenny from Philippines
Couple
Junior Suite Double Room
Stayed 1 night in November 2018
nice hotel. with small parkway though”
Nice hotel. value for money. big enough room and bathroom. the only cons is the very narrow parkway and the only available parking are basement 4 and up.
Reviewed November 12, 2018
Hi Jenny, thank you for sharing your insights with us. Having both business and leisure travelers staying here at our hotel, we always strive to provide a stay that provides great value for money. From the spacious and comfy suites, excellent service, and everything in between, our team pays close attention to details to ensure an overall great stay for our guests. We sincerely apologize for the inconvenience you've experienced with parking. We do offer a 24/7 valet parking service for our guests convenience that you may use on your next stay. We hope to see you again soon!
Responded November 16, 2018
Discovery Suites Hotel
10.0
Exceptional
Jay from Philippines
Couple
1 Bedroom Suite
Stayed 1 night in November 2018
Super nice”
All their staff are the best and room is squeaky clean. Will definitely stay again and recommend this hotel.
Reviewed November 11, 2018
Hi Jay, thank you for the kind words. We're glad to know that you had an excellent stay with us. We have our team to thank for their exemplary service and their commitment to maintain great upkeep of our suites. They truly are Discovery Suites' gem. Kindly allow us to share this with our team to let them know how much you've appreciated their efforts. We look forward to welcoming you back here again soon!
Responded November 16, 2018
Discovery Suites Hotel
9.6
Exceptional
jamie from Philippines
Couple
Serendipity Junior Suite Deluxe
Stayed 1 night in December 2017
Nice Hotel”
My friend booked this and they're very happy with their stay.
Reviewed November 11, 2018
Hi Jamie, thank you for sharing your review with us. We're happy to know that your friend was delighted with their stay. We hope that you can join next time as it would be our pleasure to have you as our guest. Looking forward to seeing you soon!
Responded November 16, 2018
Discovery Suites Hotel
8.4
Excellent
lily from Philippines
Group
Serendipity Junior Suite Premier
Stayed 1 night in August 2018
Good”
Nice place to hang out w friends
Reviewed November 08, 2018
Hi Lily, thank you for sharing your feedback with us. We are pleased to know that you had a pleasant stay with us. Staycations are one of the great ways to hang out and catch up with friends, and our spacious suites is perfect for such occasions, especially if you're a big group. We hope that on your next stay, you can head up to 22 Prime and try our Tomahawk Steak, it's perfect for sharing, and the view of the Ortigas skyline from the restaurant is superb. We hope to see you again soon!
Responded November 16, 2018
Discovery Suites Hotel
9.6
Exceptional
Frances from Philippines
Family with young children
Serendipity Junior Suite Premier
Stayed 1 night in September 2018
Great stay”
Great stay and highly recommended!
Reviewed September 17, 2018
Hi Frances, thank you for sharing your feedback with us. It is a delight for everyone in our team to hear that you had an excellent stay with us. With our comfy rooms, convenient location, and warm service, it is our goal to make our guests feel right at home here at Discovery Suites. This wouldn't be possible without the efforts of our team, who through their commitment in delivering "Service that's All Heart," make each stay a memorable one. It was our pleasure to have you as our guest, and we hope to see you again soon!
Responded September 17, 2018
Discovery Suites Hotel
8.8
Excellent
Andrea from Philippines
Family with young children
Serendipity Junior Suite Premier
Stayed 1 night in September 2018
Excellent”
Hotel facilities needs to get upgraded but the quality of service from the Staff was exceptional so I don't mind. Frank was awesome. He was very friendly and was smiling on both days he assisted us with our bags. The front desk staff was also very pleasant and helpful. The staff in the lounge was also very accommodating and I loved the welcome drinks. Will go back because of the service received.
Reviewed September 11, 2018
Hi Andrea, thank you for sharing your review with us. We highly appreciate your feedback regarding our facilities. We shall bring your concern forward to our management and take it into consideration should an opportunity to enhance our facilities arise. On a lighter note, we're glad that our service was remarkable during your stay. Frank has been a part of our family for years, and like everyone in our team, proudly embodies Discovery's mantra of giving "Service that's all heart!" Kindly allow us to share this with them to commend them on doing a great job during your stay. It was our pleasure to have you as our guest and we would be thrilled to see you again soon!
Responded September 14, 2018
Discovery Suites Hotel
7.6
Very good
Gel from Philippines
Family with young children
Serendipity Junior Suite Premier
Stayed 1 night in September 2018
relaxing!”
our experience is really relaxing every time!
Reviewed September 10, 2018
Hi Gel, thank you for taking the time to write us a review. It's always a delight to hear from our returning guests, and even better knowing you've had another pleasant stay with us. Rest assured, we will work closely with our team to continuously provide you with the stay experience that you love here at Discovery Suites. We look forward to welcoming you back soon!
Responded September 11, 2018
Discovery Suites Hotel
8.0
Excellent
Gerard from Philippines
Family with young children
Serendipity Junior Suite Premier
Stayed 2 nights in August 2018
Good for a staycation, though the place has aged”
We were a family of 2 adults and 2 children, and we stayed for 3 days. Overall it was a pleasant experience. The major points in favor of Discovery Suites are: - Proximity to The Podium (excellent food choices) - Above-average breakfast buffet - Very courteous and accommodating staff - General cleanliness of the common areas and rooms We found the following negative points: - Parking is difficult to find AND to navigate in. The ramp down is very narrow. - The structure/decor shows its age (but still clean) - TV has cable but is an old LED TV, with no USB ports - And like most hotels, the restroom has no bidet For what we spent, it was worth it.
Reviewed August 31, 2018
Hi Gerard, Thank you for writing us a review. We're glad to know that you had an overall great stay with us. Our convenient location is enjoyed by both business and leisure travelers because there are malls, and offices within walking distance. While Ortigas is also rich with gastronomic destinations, we highly recommend our in-house restaurant 22 Prime, especially if you're craving for steaks. Our team at 22 Prime, along with our team at Restaurant 5, where we serve our breakfast , are always at the top of their game to serve sumptuous dishes for our guests. We would also like to extend our sincerest apologies if some aspects of your stay were not up to your liking. For our parking space, we do offer a 24/7 valet parking service for our guests, and we will also take your feedback to our management regarding our overall facilities and amenities to be taken into consideration should an opportunity to enhance our facilities arise. Thank you for your feedback and see you again soon!
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Discovery Suites Hotel
10.0
Exceptional
Rosalie from Philippines
Business traveler
Junior Suite
Stayed 1 night in August 2018
Best Hotel!”
I don't travel, and check in to hotels often, but so far, comparing it to several hotels I've been to, this is THE BEST. Spacious room. Polite, and very accommodating, staff. There isn't anything not to love about the place. Well, except when I was not able to check in early....
Reviewed August 25, 2018
Hi Rosalie, thank you for the kind words. To know that you consider us the best hotel you've stayed in brings a smile on our faces and motivates us further to give our guests the best stay experience possible whenever they check in with us. We're happy that you found our suites, amenities, and most of all, our services to be up to your liking. Regarding our early check-in, our team is lenient with accommodating such requests, except when we're running on high occupancy. Rest assured, we will try our best to accommodate your request for your next stay. It was our pleasure to have you as our guest and we look forward to seeing you again soon!
Responded August 30, 2018
Discovery Suites Hotel
8.8
Excellent
Wenchester from Philippines
Solo traveler
Serendipity Junior Suite Deluxe
Stayed 1 night in August 2018
almost excellent”
facilities and staff were very good. locatio n is very optimal as well. only downside was that I was not given room with a view as initially requested.
Reviewed August 24, 2018
Hi Wenchester, thank you for sharing your feedback with us. Our team is very accommodating with requests, and does so as much as possible, and we apologize if your room preference was not accommodated during our high occupancy period. We shall take note of this for future bookings to ensure we will be able to provide you a room with a view on your next stay. On a lighter note, we're glad to have been able to provide you with an overall great stay, and most of all, to know that our team was able to provide you with exemplary service. It's one of the reasons our guests feel right at home whenever they stay with us. With shopping malls, restaurants, and offices within walking distance, Discovery Suites is truly your home away from home here at the heart of Ortigas. We look forward to seeing you again soon!
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Discovery Suites Hotel
8.4
Excellent
Russel from Philippines
Couple
Serendipity Junior Suite Deluxe
Stayed 1 night in August 2018
Excellent”
Staff were friendly and accommodating, and the room was pretty comfortable. The huge bathroom was also a nice touch. The breakfast buffet was good but nothing special. The biggest issue was the parking area. It was terrible. Everything was cramped. It was like the whole structure was designed specifically for super small sedans. Even the parking spaces themselves were super tight. They had car lifts with posts that gave cars maybe around 3 inches of clearance on either side. Also, there was a loud clicking noise every time we (or someone else in a nearby room) used the faucets. So, if you're a light sleeper, make sure you bring a pair of ear plugs with you. Overall, the stay was not that bad. For the price, though, there are a lot of better alternatives.
Reviewed August 13, 2018
Hi Russel, thank you for taking the time to share your detailed and honest feedback with us. First of all, we would like to take this time to sincerely apologize for not fully meeting your expectations during your recent stay, especially with our parking facilities. We do offer a 24/7 valet parking service for the convenience of our guests, but nonetheless, we shall bring your concern forward to management to be put into consideration should we have the opportunity to enhance our facilities. As for the concern with our faucets, we shall address this with our Operations Team to have the issue rectified to be able to better provide you with an overall comfortable stay. On the other hand, we're glad to know that you were pleased with the service imparted with our team. Discovery Suites is committed to continuously delivering excellent service, and we will take the appropriate actions to improve your stay and recover your confidence in our team.
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Discovery Suites Hotel
8.8
Excellent
John from Philippines
Couple
Serendipity Junior Suite Deluxe
Stayed 1 night in August 2018
Perks Accomplished!”
Never knew ll of my request was granted for a Birthday celebrant. MY girlfriend was astonished wit hhow the way they prepared and how they welcomed us from entering the room. Saw there was fresh flowers from the management, and there was a banner with happy birthday greeting and 4 balloons! 2 from each side. Also there was cake for the celebrant. Plus they even put Roses on the bath tub with rose petals and bubble bath all with no charge! I'm very please in choosing Discovery Suites! Definitely will come back next time! :)
Reviewed August 07, 2018
Hi John, first of all, we would like to greet your girlfriend a belated happy birthday! It's such a sweet gesture to plan a surprise for her on her special day. We're glad to know that the efforts of our team made your celebration even more memorable. Creating special memories is one of the reasons we love doing what we do. Kindly allow me to share this with our team to let them know of your appreciation. Thank you for staying with us and we look forward to seeing you again soon!
Responded August 08, 2018
Discovery Suites Hotel
8.0
Excellent
Prakit from Thailand
Business traveler
1 Bedroom Suite
Stayed 5 nights in July 2018
Very good”
Great location and staff is very friendly. The room is big but a bit old and could use some renovation. Breakfast is kind of limited in terms of selection.
Reviewed July 23, 2018
Hi Prakit, thank you for sharing your review with us. We're glad to know that you were pleased with the service imparted by our team and the convenient location of Discovery Suites. On the other, we appreciate your feedback regarding our facilities. We are undergoing modular enhancements of our facilities to better serve our valued guests and we shall bring your concern about our breakfast selection to our Food and Beverage Team, who continuously work to provide delectable dishes for the different palates of our guests. It was our pleasure to have you over and we look forward to seeing you again soon!
Responded July 24, 2018
Discovery Suites Hotel
10.0
Exceptional
Lai from Canada
Business traveler
Junior Suite
Stayed 2 nights in July 2018
Excellent Business Hotel with good Lounge ”
Breakfast buffet could have more choices but otherwise it is a good hotel
Reviewed July 18, 2018
Hi Lai, thank you for writing us a review. As a service hotel conveniently located at the heart of Manila, Discovery Suites has been a second home for business and leisure travelers alike for the past 18 years. Having our fair share of international travelers, our Culinary Team is continuously looking for ways to cater to the different palates of our guests and we shall take your feedback into consideration to allow us to better serve you. It was our pleasure to accommodate you and we look forward to seeing you again soon!
Responded July 20, 2018
Discovery Suites Hotel
10.0
Exceptional
Philip from Philippines
Business traveler
Serendipity Two- Bedroom Suite
Stayed 2 nights in June 2018
great value for money”
i havent counted how many times i stayed here and every visit is always a treat: location-wise, even if its for a business trip or a family staycation, discovery suites never failed to meet my expectations
Reviewed July 03, 2018
Hi Philip, thank you for taking the time to write us a review. It never fails to paint a smile on our faces hearing from our regular guests. Being in Ortigas for 18 years, we have always made it a point to take care of our guests, whether they are here for business or leisure, and impart the best service our team can. We're glad to know that we were able to exceed your expectations and we assure you that we will always strive to further give our guests an excellent stay. It's always our pleasure to see you here and your Discovery Suites family looks forward to welcoming you back home soon!
Responded July 06, 2018
Discovery Suites Hotel
7.6
Very good
Rholinda from Philippines
Business traveler
Serendipity Junior Suite Deluxe
Stayed 2 nights in July 2017
nice hotel”
nice hotel
Reviewed June 19, 2018
Hi Rholinda, thank you for sharing your feedback with us. We're glad to have been able to give you a pleasant stay here at Discovery Suites. Rest assured that we will continuously work to consistently give you a great stay. See you again soon!
Responded June 22, 2018
Discovery Suites Hotel
8.0
Excellent
Rholinda from Philippines
Business traveler
Serendipity Junior Suite Deluxe
Stayed 4 nights in July 2017
good customer service”
good staff
Reviewed June 19, 2018
Hi Rholinda, thank you for writing us a review. We're very happy to know that you were pleased with the service imparted in our team. Being a local hotel in the industry for 18 years, we have always made it a point to show all our guests what Filipino hospitality is about. We look forward to seeing you again soon!
Responded June 22, 2018
Discovery Suites Hotel
8.0
Excellent
Rholinda from Philippines
Business traveler
Serendipity Junior Suite Deluxe
Stayed 3 nights in July 2017
nice staffs”
service is really good
Reviewed June 19, 2018
Hi Rholinda, thank you for the kind words for our team. It serves as further motivation for our team to always strive in giving our guests an excellent stay experience. Looking forward to seeing you again soon!
Responded June 22, 2018
Discovery Suites Hotel
3.2
Daryl from Singapore
Business traveler
Serendipity Junior Suite Deluxe
Stayed 1 night in March 2018
Run-down , disorganized staff”
Check in was delayed by almost an hour due to a mix up between staff. Went upstairs to the lounge and was told that the other room booking I had was not done, big mix up and waste of everyones time. Room is VERY run down and nothing like in pictures. Will not return.
Reviewed June 03, 2018
Hi Daryl, on behalf of our team at Discovery Suites, we would like to extend our sincerest apologies for the inconvenience you've experienced and for not meeting your expectations during your recent stay with us. Rest assured that we will address this concern with our Operations Team to prevent such things from happening again in the future. We are also undergoing modular renovations of our suites to better serve our guests. We hope to have the opportunity to restore your confidence in Discovery Suites.
Responded June 05, 2018
Discovery Suites Hotel
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