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Distrikt Hotel New York City Tapestry Collection by Hilton
Distrikt Hotel New York City Tapestry Collection by Hilton
Distrikt Hotel New York City Tapestry Collection by Hilton
Distrikt Hotel New York City Tapestry Collection by Hilton
Distrikt Hotel New York City Tapestry Collection by Hilton
Distrikt Hotel New York City Tapestry Collection by Hilton
Distrikt Hotel New York City Tapestry Collection by Hilton

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8.1

Excellent

710 reviews

710 reviews

Housekeeping20
View3
24-hour front desk2

Had a good stay here when visiting.

Emma
- Jan 2, 2022
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Shopping Girlfriend NYC

100 m

Hell’s Kitchen Flea Market

110 m

The Annex / Hell's Kitchen Flea Market

130 m

Blatt Billiards

170 m

Lyric

190 m

Popular landmarks
Times Square

630 m

Broadway

630 m

Empire State Building

1.1 km

Top of the Rock

1.2 km

Grand Central Terminal

1.4 km

Closest landmarks
Consulate General of Guyana

200 m

Seventh Avenue

260 m

Stage 42

260 m

Library Way

270 m

Hunter College Msa Building

270 m

Distrikt Hotel New York City Tapestry Collection by Hilton

342 West 40th Street, Times Square, New York (NY), United States, 10018 - See map

Make your best journey to New York (NY) with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Strategically situated in Times Square, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Located in heart of New York (NY)

Check-in [24-hour]

Free airport transfer

260 meters to public transportation

Inside city center

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas."

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Fitness center

Luggage storage

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in New York (NY) are being booked every minute!
Value for money7.7
Location rating8.8
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.3 km

Rooms available at Distrikt Hotel New York City Tapestry Collection by Hilton

Deluxe King
...
  • Room size: 21 m²/226 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
2 Double ADA with Shower
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 2 double beds
Enter dates to see prices
Deluxe Two Double Beds
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Queen Bed
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
1 King Bed
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King ADA Accessible Roll in Shower Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Room 2 Double Mobility/Hearing Access W/ Ri Shwr
...
  • Room size: 12 m²/129 ft²
Enter dates to see prices
DOUBLE Comfy Room King Bed
...
  • Room size: 20 m²/215 ft²
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Double 1 Queen Bed
...
    Enter dates to see prices
    Room 1 King Mobility/Hearing Access W/ Ri Shwr
    ...
    • Room size: 12 m²/129 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Distrikt Hotel New York City Tapestry Collection by Hilton?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Distrikt Hotel New York City Tapestry Collection by Hilton?

    For those who wish to drive their own cars, Distrikt Hotel New York City Tapestry Collection by Hilton has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Distrikt Hotel New York City Tapestry Collection by Hilton?

    Wake up to a great buffet breakfast at Distrikt Hotel New York City Tapestry Collection by Hilton. Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Distrikt Hotel New York City Tapestry Collection by Hilton?

    Distrikt Hotel New York City Tapestry Collection by Hilton features an on-site restaurant for your dining convenience.

    What is the smoking policy at Distrikt Hotel New York City Tapestry Collection by Hilton?

    Distrikt Hotel New York City Tapestry Collection by Hilton does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Distrikt Hotel New York City Tapestry Collection by Hilton?

    The closest train, metro, or bus station is 42nd St Port Authority Bus Terminal Subway Station, 250 m away from Distrikt Hotel New York City Tapestry Collection by Hilton.

    What restaurants are nearby Distrikt Hotel New York City Tapestry Collection by Hilton?

    Distrikt Hotel New York City Tapestry Collection by Hilton’s neighborhood is Times Square which includes popular restaurants such as Sky Room, Gotham Bistro and Trattoria Casa di Isacco.

    What popular shopping places are close to Distrikt Hotel New York City Tapestry Collection by Hilton?

    Located in the Times Square area, Distrikt Hotel New York City Tapestry Collection by Hilton is close to great shopping choices like Macy's Herald Square, Shopping Girlfriend NYC and Hell’s Kitchen Flea Market.

    What are popular attractions near Distrikt Hotel New York City Tapestry Collection by Hilton?

    Distrikt Hotel New York City Tapestry Collection by Hilton’s location in the Times Square neighborhood makes it close to famous attractions including Top of the Rock, Times Square and Broadway.

    Show more questions
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    Explore the neighborhood

    What people love about Distrikt Hotel New York City Tapestry Collection by Hilton

    • 7.2

      Very good

      "Had a good stay here when visiting."

      Emma

      |

      January 2, 2022

    • 7.2

      Very good
      Staff 

      "The staff were helpful."

      Emma

      |

      January 2, 2022

    • 10

      Exceptional
      Staff 

      "Staffs were kind and facilities were clean, room was good."

      Keemoon

      |

      February 28, 2020

    Overall rating:

    8.1

    Excellent
    710 reviews
    Cleanliness
    8.5
    Facilities
    7.2
    Location
    8.8
    Read all reviews >
    What travelers say they love:
    Perfect location to theatres and transit lines.
    Arthur from United States
    Couple
    More about Distrikt Hotel New York City Tapestry Collection by Hilton

    More about Distrikt Hotel New York City Tapestry Collection by Hilton

    Distrikt Hotel New York City Tapestry Collection by Hilton

    For travelers who want to take in the sights and sounds of New York (NY), Distrikt Hotel New York City Tapestry Collection by Hilton is the perfect choice. Its convenient location right in the city center allows you more time to see all that New York (NY) has to offer.
    Enjoy all that Distrikt Hotel New York City Tapestry Collection by Hilton has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring New York (NY) even more convenient. Guests can enjoy convenient available parking right at the hotel.
    Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Distrikt Hotel New York City Tapestry Collection by Hilton thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
    For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
    Enjoy the services offered at Distrikt Hotel New York City Tapestry Collection by Hilton from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal.
    Distrikt Hotel New York City Tapestry Collection by Hilton also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


    Dining and things to do

    Every day at Distrikt Hotel New York City Tapestry Collection by Hilton begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    For the ultimate convenience, you can even have groceries delivered to your room at Distrikt Hotel New York City Tapestry Collection by Hilton, with their exclusive service.
    Fill your days with the array of activities and facilities offered at Distrikt Hotel New York City Tapestry Collection by Hilton. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


    Around the property

    Distrikt Hotel New York City Tapestry Collection by Hilton is the perfect spot to explore New York (NY)'s fascinating cultural sights and attractions. An afternoon of browsing the works at The National 9/11 Memorial & Museum located 5.3 km away can familiarize you with the local art scene. Experience local culture through architecture at Top of the Rock located 1.1 km away.

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    Amenities and facilities
    Very good
    Facilities

    7.2

    Most talked about facilities

    Housekeeping

    15 mentions

    Breakfast

    3 mentions

    Internet

    2 mentions

    Food & Dining

    1 mention

    Languages spoken

    • English
    • French
    • Italian
    • Japanese
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Grocery delivery
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Heating in public area
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Soundproof rooms

    Getting around

    • Car park [charges apply]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Alarm clock
    • Bathrobes
    • Coffee/tea maker
    • Daily newspaper
    • Desk
    • Free bottled water
    • Hair dryer
    • Heating
    • In-room safe box
    • Ironing facilities
    • Kitchenette
    • Laptop safe box
    • Linens
    • Microwave
    • Non-smoking
    • On-demand movies
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Shower
    • Smoke detector
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • American
    Restaurants on site

    Collage Bar & Bistro

    • Cuisine: American
    • Menu: Buffet
    Location
    342 West 40th Street, Times Square, New York (NY), United States, 10018
    Excellent
    Location

    8.8

    Airports

    • LaGuardia Airport (LGA)
      10.3 km 27 min drive
    • Teterboro Airport (TEB)
      12.5 km

    Public transportation

    • 42nd St Port Authority Bus Terminal Subway Station
      260 m 4 min walk
    • 34th Street-Penn Subway Station
      510 m

    Hospital or clinic

    • MD BERRY
      1.2 km

    Shopping

    • Macy's Herald Square
      860 m

    Convenience store

    • 7 Eleven
      190 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Times Square
      630 m
    • Broadway
      630 m
    • Empire State Building
      1.1 km
    • Top of the Rock
      1.2 km
    • Grand Central Terminal
      1.4 km
    • High Line
      1.4 km
    • Central Park
      2.2 km
    • The Metropolitan Museum of Art
      3.5 km
    • The National 9/11 Memorial & Museum
      5.3 km
    • Statue of Liberty
      8.7 km

    Nearby landmarks

    • Shopping Girlfriend NYC
      100 m
    • Hell’s Kitchen Flea Market
      110 m
    • The Annex / Hell's Kitchen Flea Market
      130 m
    • Blatt Billiards
      170 m
    • Lyric
      190 m
    • Leisure Time Bowling Center
      190 m
    • Consulate General of Guyana
      200 m
    • New York Times Tower
      210 m
    • Playwrights Horizons
      210 m
    • Holy Cross Church
      220 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee0 USD

    Extras

    • Breakfast charge (unless included in room price)15 USD
    • Daily Internet/Wi-Fi fee0 USD

    The property

    • Number of bars/lounges1
    • Number of floors32
    • Number of restaurants1
    • Number of rooms 155
    • Year property opened2010
    Property announcements

    Please note that is a mandatory facilities fee of USD 28.69 per room per night need to be pay on arrival. Facilities fee includes: - High speed Wifi/ inetrnet - 2 Daily drinks at the Collage bar (Soft drinks, beers, wine) - Daily Gym service (Business hours 9am - 8pm) - Long distance phone calls within USA - Complimentary bottled water in guests rooms.

    In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

    Reviews of Distrikt Hotel New York City Tapestry Collection by Hilton from real guests

    Provided by verified guests of Agoda
    8.1
    /
    10
    Cleanliness8.5
    Facilities7.2
    Location8.8
    Service8.2
    Value for money7.7
    High score for New York (NY)
    Rating
    9+ Exceptional (31)
    8-9 Excellent (18)
    7-8 Very Good (19)
    6-7 Good (12)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (22)
    Jun - Aug (30)
    Sep - Nov (36)
    Dec - Feb (11)
    All guests (252)
    All room types
    All languages

    Show reviews that mention 

    Showing 99 verified guest comments
    12345
    8.4
    Excellent
    Lisa from Australia
    Solo traveler
    1 King Bed
    Stayed 9 nights in August 2018

    Good location, great staff, clean hotel”

    The Distrikt Hotel is in a very good location; near Hell's Kitchen and Times Square. It is also close to many good restaurants and to public transport. The staff are friendly and helpful. The hotel was very clean and comfortable. Despite New York being a noisy city that never sleeps, I slept very well. I had a nice view of Hudson River and the skyline from my room. Beware of the city resort fees that you need to pay at the hotel.

    Reviewed October 24, 2018

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    8.4
    Excellent
    Christopher from Australia
    Couple
    1 King Bed
    Stayed 4 nights in May 2019

    Good, budget, clean, convenient option”

    Great location, decent price for New York, slightly noisy air-conditioning, room a bit small but probably average for New York, minimal hotel facilities but offers a gym walking distance away from the hotel, no pool/spa/sauna/games room. $30/day Extra fee charged to force you to drink 2 drinks at the hotel bar, but we met some nice people there (other "forced" guests).

    Reviewed May 15, 2019

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    8.8
    Excellent
    Jana from United States
    Couple
    Deluxe King
    Stayed 2 nights in October 2017

    Fine and Dandy”

    This was a good alternative to staying in the larger chain hotels. The price is more reasonable, but with fewer amenities. The room was not as small as I feared it might be compared to some hotels in NYC. The staff at the from desk were very cheerful and helpful. I loved the fruit-flavored water that was in the lobby (always refreshing after walking all over town). The room was adequate: it was a little "tired", but it was clean, had a 'fridge, had a coffee maker, had plenty of nice fluffy towels, had bathrobes, and the beds were comfortable. There was also a nice little cafe/bar off the lobby that served breakfast and snacks, as well as alcoholic drinks and specialty coffee. The location was very good, but the block seemed to have an issue with homeless people urinating on the sidewalk, so the smells were a little overwhelming while walking to/from the hotel. Overall, though, I was quite satisfied with my stay at The Distrikt.

    Reviewed October 25, 2017

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    10.0
    Exceptional
    William from United States
    Solo traveler
    Stayed 7 nights in June 2018

    Quiet, clean, well organized”

    There's no noise, despite being next to the Port Authority. Room service good. Internet would reconnect (which seems to be a common problem with hotels) but there were no bandwidth issues, and there's an ethernet jack in the wall which resolved the wifi reconnections. The only thing I really had a problem with was Fox News as the default in the hotel bar, saying things that were demonstrably untrue (at time of this review, children were being taken from their asylum-seeker parents into camps). I talked to the bartender and he said three other people had complained that morning, so I think it will be resolved soon.

    Reviewed June 23, 2018

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    8.4
    Excellent
    Peter from United Kingdom
    Couple
    1 King Bed
    Stayed 2 nights in November 2018

    Really good hotel in a central location”

    We were really pleased with the Distrikt Hotel, the rooms were very nice and clean, well presented and spacious. Location wise it’s right by the Port Authority, has subway lines very close by and is only a couple of blocks from Times Square.

    Reviewed November 22, 2018

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    9.2
    Exceptional
    EUGENE from United States
    Couple
    1 King Bed
    Stayed 6 nights in July 2017

    A memorable stay with top rate staff”

    The Distrikt Hotel is perfectly located and immediately upon entering the small lobby the staff makes one feel special. Indeed the accolades read about this hotel on various sites are well deserved. It would be remiss not to specifically mention the names of the staff members, Shariis, Netanya and Dennis all of whom helped to make our stay memorable.

    Reviewed July 26, 2017

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    10.0
    Exceptional
    SoWah from Malaysia
    Solo traveler
    1 King Bed
    Stayed 2 nights in November 2018

    Excellent service & value for money”

    We stayed over the weekend (3 days 2 nights) at NYC & the hotel is right next to Port Authority terminal/metro in Times Square district. Easy to take the bus to & fro airport and walking distance to Broadway, shopping & restaurants. Excellent location, excellent service by receptionists and Peter, the concierge. Room was spacious, comfortable & clean. Lift works quietly and efficiently, which is a bonus.

    Reviewed November 22, 2018

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    9.6
    Exceptional
    EUGENE from United States
    Couple
    1 King Bed
    Stayed 5 nights in June 2018

    Outstanding staff and management”

    The staff at the Distrikt hotel makes each guest feel as if he or she is the most important client they have. Indeed, with its great location and wonderful staff, we will continue to use this hotel for all our future trips to NYC.

    Reviewed June 24, 2018

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    10.0
    Exceptional
    Diana from United States
    Couple
    Stayed 1 night in August 2018

    Beautiful room, convenient location ”

    If you’re going to see Broadway shows (or coming or leaving by bus), this hotel is close to everything. Just far enough away from Times Square to have a quiet room. Steps from Port Authority & Megabus. Clean, comfortable, modern, well-maintained & good service.

    Reviewed August 09, 2018

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    9.2
    Exceptional
    Paul from United Kingdom
    Couple
    Deluxe King
    Stayed 6 nights in August 2018

    Great Hotel”

    Brilliant hotel, very close to Times Square. Booked a large deluxe room which was a great size for the city, decorated lovely and very clean. Bar area small but very welcoming. Overall would highly recommend and definitely choose again when we return.

    Reviewed September 04, 2018

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    10.0
    Exceptional
    SHAI from Israel
    Solo traveler
    1 King Bed
    Stayed 4 nights in May 2018

    Great value for money”

    Right in the middle of Manhattan: 3 minutes walk to the subway station and to the Port Authority Bus Terminal. 5 minutes walk to Times Square. Fantastic hotel, wide room, very clean, friendly staff, quick check in and check out. On each day they gave me two coupons for drink in the hotel bar. I'll be back fore sure.

    Reviewed May 16, 2018

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    9.6
    Exceptional
    yaniv from Israel
    Couple
    1 King Bed
    Stayed 8 nights in November 2018

    Great hotel 8.8”

    Great location!!!!1min woke to the big station “port authority”.5min to time square. Very kindly and polite staff. Quiet aria. Comfortable and spacious room. Have very comfortable bed and shift! The hotel rooms Very clean 👍 Showroom has no hoses...(take Bath cup) Nice restaurant . I stay for 8 night, and enjoy it a lot ❤️

    Reviewed December 02, 2018

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    6.8
    Good
    Kevin from United States
    Business traveler
    Deluxe King
    Stayed 1 night in August 2018

    Weird experience”

    Cons: Online check-in did not work, initially when I checked and they gave me my key and when I open the door I found the room occupied, in my new room the TV never worked properly despite have engineer coming three times Pros: The room is a good size based on New York boutique hotel standards, the location is great, my room faced 40th St. which was noisy overnight – that did not bother me but my bother others

    Reviewed August 11, 2018

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    10.0
    Exceptional
    Edwina from Singapore
    Group
    1 King Bed
    Stayed 4 nights in July 2018

    Great location, clean rooms”

    Travelled to NYC with a group of friends. Hotel was located near time square, opposite Port Authority Bus Terminal. Very good location! Rooms were very clean and comfortable. Will definitely return!

    Reviewed July 26, 2018

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    8.4
    Excellent
    Amanda from United Kingdom
    Couple
    1 King Bed
    Stayed 4 nights in November 2018

    My 60th Birthday in THE BIG APPLE”

    Great position and very central for all of our activities, we found out about the hotel by recommendation from my sister that stayed there early on in the year. Room was a good size but quite tired and dark. We asked to move rooms on arrival from the 5th floor to a higher level with a view, we were told this would be possible for the following day. Asked again at reception next day and got a negative :( So we accepted that it wasn't going to happen ( Grim view from our window over the rear heat / ventilation ducts. No Coffee/ tea making facility in the room. Quite an expensive hotel in my opinion for the facilities that were available.

    Reviewed December 09, 2018

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    8.8
    Excellent
    hana from South Korea
    Solo traveler
    1 Queen Bed
    Stayed 2 nights in September 2018

    good location, nice staffs”

    1. very close from Time square and 42 port bus terminal 2. clean room condition 3. kind staffs (they are friendly, helpful) I might visit here agian when I will go to NewYork again.

    Reviewed September 28, 2018

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    6.8
    Good
    JACQUELINE
    Business traveler
    1 Queen Bed
    Stayed 1 night in August 2018

    This is not a place for someone who has to travel to another area and come back expecting to rest an”

    The rooms were clean and at a reasonable price. The staff were not knowledgeable of parking available to the hotel ended up driving around for three hours before going into our room. The manager was there did not chime in until I called back to the hotel to get an explanation for charges that were not cleared off my bill. Requested to speak to corporate office I was informed it was private home and there was no one for me to speak to. The hotel itself was nice but the staff very uninformed to help the customer. No one would repeat the same thing with the same answer with dealing with the parking issue and where to find parking. This is not a good place to stay if you’re looking to rest and not get up to times to move your car at 5 AM then go back at 8 AM to put mine in a mirror and not get any sleep because you did not get in from taking care business until 12 AM. Due to looking for parking we did not get into the hotel until 3 AM. They would not discount or give our money back.

    Reviewed August 13, 2018

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    7.2
    Very good
    Samantha from United Kingdom
    Family with teens
    1 King ADA Accessible Roll in Shower Non-Smoking
    Stayed 4 nights in August 2018

    NOT WHAT IT SAYS ON THE PACKET!”

    There is nothing overtly wrong with this hotel - it's just nowhere near as smart or swanky as the website. The rooms are less spacious, the finishings less sparkling; pretty basic, really. Our room was comfortable, clean and well-serviced, but there were stains on the carpet, the furniture was chipped, shabby. European travelers need to be aware that there are NO facilities in the room - no tea/coffee making, no water. The bar is small, inoffensive, but there is nothing smart about it. It simply does not match what you think you've paid for. Accommodation in Manhattan is at a premium, but this was over-priced. Am also certain that when I booked - maybe an issue with Agoda, not the hotel - breakfast was included. Well, breakfast is never included in this hotel! They do offer pastries at the bar, but these were rather plastic-looking, not fresh. The coffee wasn't great, considering you're in NYC. Pleasant staff, great location, but disappointing overall for the price.

    Reviewed September 06, 2018

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    8.0
    Excellent
    Chairat from Thailand
    Solo traveler
    1 King ADA Accessible Roll in Shower Non-Smoking
    Stayed 2 nights in November 2017

    Excellent Front Desk Service”

    I stayed on the top floor with Time Square view and a bit of Hudson or East River. Fantastic and energetic front desk service. Quick and easy checking in and checking out. Front Desk Staff were more friendly then W Downtown NYC. Room and bathroom were good and clean. Internet was fantastic. Next to Port Authority 42nd Street and Dean & Deluca.

    Reviewed November 28, 2017

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    7.2
    Very good
    Barbara from Switzerland
    Couple
    1 King ADA Accessible Roll in Shower Non-Smoking
    Stayed 3 nights in May 2018

    Holidays in NY”

    We pass some days in NY and have the surprise that their was a convention in the town in the same days. For that we payed more than 350USD (with the taxes) and for the standing is really too much. The hotel is ok and for the standard price we recommend it but surely not for this price. Good location and clean. We don’t recommend the bar, the service is not in a level at a 4*.

    Reviewed May 13, 2018

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