"Huge apartment, ample facilities, pool/gym/sauna, free parki..."
February 25, 2018
540 meters to public transportation
Located in heart of Dubai
|Value for money||6.2|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||7.2 km|
January 22, 2018
"Burj view, nice location."
February 25, 2018
"The place is really big and really worth it for the price."
December 22, 2017
"The hotel staffs are very friendly and accomodating."
December 22, 2017
Conveniently located in Dubai, Dock Masters Hotel Apartments is a great base from which to explore this vibrant city. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Dubai property. The property provides 24-hour room service, 24-hour security, convenience store, daily housekeeping, grocery deliveries to ensure the greatest comfort.
The property's accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find closet, towels, sofa, private entrance, linens. Throughout the day, you can enjoy the relaxing atmosphere of the fitness center, outdoor pool, spa, massage, pool (kids). Dock Masters Hotel Apartments is an ideal place of stay for travelers seeking charm, comfort, and convenience in Dubai.
"Good staff and cleanliness"
December 24, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Thee ac in my room was not working”
Thee ac in my room was not working, and they didnt even fixed it or changed the room. Poor service
I used to stay in this hotel 7 years before when it was called "Capitol". That time there was a professional staff and cleanliness of the hotel was very good. During this holiday, I stayed in a hotel in the Palm for 10 days and I wanted to stay in the Dubai centre for couple of days and based on the experience I had 7 years before I booked the hotel. When I arrived at the hotel with my parents, wife and 1.5y old baby, we had to wait almost 2 hours at the reception for the staff to clean the room. When I see the other people arriving at the hotel, I realized it was not the same place it was 7 years ago. Elevators, corridors were smelly. There were cigarette buds at the corridors. When we went to the room, I could not leave my baby free. Room was smelly and it was not clean. In all the corners and door entrances there were accumulated dust and dirt. We decided not to stay at the hotel and look for another hotel close-by.
Bad Experience ”
I booked for 2 bedroom apartment. i checked in at 2pm and they gave us single bedroom and saying that our room have some air con problem that is being fixed and it wont wont be long. we waited in the room that was given to us till 9pm. then they called us saying our room is now ready. so its like half day gone. and the wifi is the slowest one i used in any hotel. not a great experience.
GOOD FOR FAMILY, BEST AND AFFORDABLE”
Spacious rooms all amenities nearby. centrally located with lively neighborhood. best and affordable.
Stuff were good and supportive, we requested no smoking room, but we were given room that smells a lot of sigarete.
Only positive thing is that the apartment was spacious and had the required amenities for the room. Other than that, everything was negative: * Check-in itself made us upset. They said that the hotel was full and that they will arrange another hotel and we need to move there. Then after discussing with the other hotel, they said that they will accommodate us here itself. * Parking lots were very limited and the parking space of each lot was very small. * Bathroom geyser was not working and we were running behind them. First day, they asked us to take shower in other room. In the evening, they changed the room after more discussion (that too, it was done by a gentle woman (i believe that she is the Front Office Manager). The receptionist said that the hotel was full. For changing the room, it also took more time. * Internet was not working properly. * They didn't care about the problem/s of the guests. * I am surprised regarding how this hotel got 6.5 in booking.com????
STINKY AND STICKY-DIRTY ROOM!
Budget hotel in Bur Dubai ”
Budget hotel apartment.
Good staff and cleanliness
I dint get room”
My booking was conform but there was room not available.. . Then i stayed on another hotel...
People follow you till your room to check where are you going , rooms smelling bad , not at all secure , I can’t recommend this place
Agoda good...but hotel service baaaaad...”
Firstly, booking on Agoda was smooth...fair deal. But when I went to hotel reception, they were like...so you have 1 bedroom booked? Wifi was provided as an favour although clearly stated in agoda offer and staff ensured to say that. Room size good, but bathrooms clogged, one bathroom got dirty reddish water from hot tap. Other couldnt heat the water. Jet spray hung to a broken holder. Water collected in bathroom, so in one moment you are enjoying infinity pool in bathroom all over. Complaint addressed to non-serious reception, who ensured of repair without any action everyday. Best part was pool which I had searched specifically on agoda. Pool was available from 9am to 6pm during which everyone is out for city tour. On last day requested to open the pool at 8.30 am, staff informed the pool person will come only at 10.30 am. So pool existed in hotel is still a mystery. Parking is insufficient and had to risk the car by handing over car keys to parking staff who luckily were good.
Hotel Location, staff, and cleaning were superb. I will prefer to not stay again because the rooms were not sound proof, also Wifi and Parking system were not so Good.
No facilities ”
No water, no welcoming by the staff and they gave us handicap room. No bathroom aminities .very poor service.
I was impress that they accomodated my last minute room booking. Thank you to Mr. Adnan for accomodating us. Thank you for such a wonderful stay in your establishment. Though there was a smell of cigarette smoke when we entered the room. I believe it can be rectified.
*Poor hospitality of the receptions staff (male staff) * Even wifi is chargeable * Not even drinking water is available as complementary and even not available at the hotel to buy * No guests allowed (even though its a hotel apartment) and they need us to pay 100 Dhs for each visitor!!! * Very tight parking spaces * Rooms are big enough
Hotel with bad policies & Staff with poor hospitality ”
Not recommended * Very warm welcome by the poor hospitality of the male staff at the reception * Even though it's a hotel APARTMENT, no guests are allowed (and they need 100Dhs per guest to allow them!!!) * Not even drinking water is either provided as complimentary or available at the hotel to purchase!!! * Even wifi was charged separately * Very Tight parking
No need to evaluate it ”
No more comments
This hotel is very hard to find because you have to go through narrow hidden streets and the parking is so narrow that it's a nightmare to park. The room we were given was filthy with food and stains on the floor, but we asked to change and they did. However, it is not a clean hotel. I wouldn't come back.
It was good price for such a spacious appartment.”
Could have improved standards and provide complimentary breakfast and also necessary water and tea making kits