Dock Masters Hotel Apartments

Dock Masters Hotel Apartments

Rolla Street, Bur Dubai, Dubai, United Arab Emirates, 52444
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Studio Dock Masters Hotel Apartments
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    Dock Masters Hotel Apartments Reviews

    5.7
    Review score
    /10
    (58 reviews)See what guests said
    7.2
    Very good

    "Huge apartment, ample facilities, pool/gym/sauna, free parki..."

    Nikhil

    -

    February 25, 2018

    Things you’ll love about Dock Masters Hotel Apartments

    Things you'll love

    • 540 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Dubai

    Good
    Location
    6.1
    See map
    Popular neighborhood
    Popular
    Nearby
  • The Dubai Mall6.79 km
  • Burj Khalifa6.92 km
  • Dubai Fountains7.1 km
  • Wild Wadi Waterpark16.52 km
  • Mall of the Emirates17.89 km
  • Dolphin Bay21.49 km
  • Aquaventure Water Park22.06 km
  • Dubai Marina Walk23.95 km
  • IBN Battuta Mall29.15 km
  • Gurunanak Darbar Sikh Temple31.13 km
  • Value for money6.2
    Location rating6.1
    Nearest airportDubai International Airport (DXB)
    Distance to airport7.2 km

    Rooms available at Dock Masters Hotel Apartments

    Two - Bedroom Suite
    Two - Bedroom Suite
    ...
    • Room size: 150 m²/1615 ft²
    • City view
    • 1 double bed & 2 single bed...
    Enter dates to see prices
    One Bedroom Apartment
    One Bedroom Apartment
    ...
    • Room size: 85 m²/915 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 150 m²/1615 ft²
    • Balcony/terrace
    • 2 king beds
    Enter dates to see prices
    One Bedroom Suite
    One Bedroom Suite
    ...
    • Balcony/terrace
    • Bathtub
    Enter dates to see prices
    Studio Deluxe
    Studio Deluxe
    ...
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      Quadruple Two Bedrooms
      Quadruple Two Bedrooms
      ...
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        Room Deluxe
        Room Deluxe
        ...
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          Double Standard
          Double Standard
          ...
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            room
            room
            ...
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              Have a question for Dock Masters Hotel Apartments?

              What people love about Dock Masters Hotel Apartments

              • 8.8
                Excellent
                Location

                "Excellent location"

                Fathu

                |

                January 22, 2018

              • 7.2
                Very good
                Location

                "Burj view, nice location."

                Nikhil

                |

                February 25, 2018

              • 10.0
                Exceptional

                "The place is really big and really worth it for the price."

                Rachelle A.

                |

                December 22, 2017

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              More about Dock Masters Hotel Apartments

              More about Dock Masters Hotel Apartments

              10.0
              Exceptional

              "The hotel staffs are very friendly and accomodating."

              Rachelle A.

              |

              December 22, 2017

              Read more reviews

              An overview

              Show less

              What they offer

              8.4
              Excellent

              "Good staff and cleanliness"

              LUCKY

              |

              December 24, 2018

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Arabic cuisine
              Arabic cuisine
              Al Khayma at Dubai Marine Beach Resort
              3.8 km Arabic, Halal, Lebanese
              The Market Place
              5.9 km Arabic, Asian, Halal
              Vista Bar and Terrace
              7.2 km Arabic, Bar, Contemporary
              American cuisine
              American cuisine
              The Huddle Sports Bar and Grill
              1.2 km American, Bar, Pub
              Hardee's
              1.8 km American
              The Black Lion
              3.1 km American, Bar, British
              Mediterranean cuisine
              Mediterranean cuisine
              Baku Caspian restaurant and cafe
              1.5 km Mediterranean
              Samad Al Iraqi Restaurant
              3.5 km Mediterranean, Seafood
              Tajin & Tanjiah
              6.8 km Mediterranean, Moroccan

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Reviews of Dock Masters Hotel Apartments from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (58)Booking.com Reviews (182)
              5.7
              /
              10
              Review score
              Cleanliness5.5
              Facilities5.1
              Location6.1
              Service5.7
              Value for money6.2
              All languages
              All guests (58)
              All room types
              Showing 34 verified guest comments
              12
              4.4
              Deepesh from United Arab Emirates
              Couple
              One Bedroom Apartment
              Stayed 1 night in June 2019

              Thee ac in my room was not working”

              Thee ac in my room was not working, and they didnt even fixed it or changed the room. Poor service

              Reviewed June 22, 2019
              2.8
              Shammika from Sri Lanka
              Family with young children
              Two - Bedroom Suite
              Stayed 2 nights in June 2019

              Disappointed”

              I used to stay in this hotel 7 years before when it was called "Capitol". That time there was a professional staff and cleanliness of the hotel was very good. During this holiday, I stayed in a hotel in the Palm for 10 days and I wanted to stay in the Dubai centre for couple of days and based on the experience I had 7 years before I booked the hotel. When I arrived at the hotel with my parents, wife and 1.5y old baby, we had to wait almost 2 hours at the reception for the staff to clean the room. When I see the other people arriving at the hotel, I realized it was not the same place it was 7 years ago. Elevators, corridors were smelly. There were cigarette buds at the corridors. When we went to the room, I could not leave my baby free. Room was smelly and it was not clean. In all the corners and door entrances there were accumulated dust and dirt. We decided not to stay at the hotel and look for another hotel close-by.

              Reviewed June 20, 2019
              6.0
              aneesh from India
              Group
              Two - Bedroom Suite
              Stayed 1 night in April 2019

              Bad Experience ”

              I booked for 2 bedroom apartment. i checked in at 2pm and they gave us single bedroom and saying that our room have some air con problem that is being fixed and it wont wont be long. we waited in the room that was given to us till 9pm. then they called us saying our room is now ready. so its like half day gone. and the wifi is the slowest one i used in any hotel. not a great experience.

              Reviewed May 13, 2019
              8.8
              Excellent
              Meera
              Family with young children
              One Bedroom Apartment
              Stayed 9 nights in April 2019

              GOOD FOR FAMILY, BEST AND AFFORDABLE”

              Spacious rooms all amenities nearby. centrally located with lively neighborhood. best and affordable.

              Reviewed April 24, 2019
              5.6
              Hamood from Oman
              Group
              One Bedroom Apartment
              Stayed 2 nights in April 2019

              Above average”

              Stuff were good and supportive, we requested no smoking room, but we were given room that smells a lot of sigarete.

              Reviewed April 06, 2019
              4.4
              RAJKUMAR from United Arab Emirates
              Family with young children
              One Bedroom Apartment
              Stayed 2 nights in March 2019

              Unhappy stay”

              Only positive thing is that the apartment was spacious and had the required amenities for the room. Other than that, everything was negative: * Check-in itself made us upset. They said that the hotel was full and that they will arrange another hotel and we need to move there. Then after discussing with the other hotel, they said that they will accommodate us here itself. * Parking lots were very limited and the parking space of each lot was very small. * Bathroom geyser was not working and we were running behind them. First day, they asked us to take shower in other room. In the evening, they changed the room after more discussion (that too, it was done by a gentle woman (i believe that she is the Front Office Manager). The receptionist said that the hotel was full. For changing the room, it also took more time. * Internet was not working properly. * They didn't care about the problem/s of the guests. * I am surprised regarding how this hotel got 6.5 in booking.com????

              Reviewed March 25, 2019
              2.8
              Iris from United Arab Emirates
              Couple
              One Bedroom Apartment
              Stayed 1 night in March 2019

              POOR PLACE”

              STINKY AND STICKY-DIRTY ROOM!

              Reviewed March 10, 2019
              6.8
              Good
              ANIL from Oman
              Solo traveler
              Studio
              Stayed 2 nights in February 2019

              Budget hotel in Bur Dubai ”

              Budget hotel apartment.

              Reviewed March 03, 2019
              8.4
              Excellent
              LUCKY from Australia
              Couple
              Studio
              Stayed 22 nights in December 2018

              Good staff”

              Good staff and cleanliness

              Reviewed December 24, 2018
              2.0
              sansar
              Couple
              Studio
              Stayed 1 night in December 2018

              I dint get room”

              My booking was conform but there was room not available.. . Then i stayed on another hotel...

              Reviewed December 23, 2018
              2.0
              Ųťțãm from United Arab Emirates
              Business traveler
              Studio
              Stayed 1 night in December 2018

              Strange ”

              People follow you till your room to check where are you going , rooms smelling bad , not at all secure , I can’t recommend this place

              Reviewed December 18, 2018
              4.8
              Kundan from Oman
              Family with young children
              Two - Bedroom Suite
              Stayed 3 nights in November 2018

              Agoda good...but hotel service baaaaad...”

              Firstly, booking on Agoda was smooth...fair deal. But when I went to hotel reception, they were like...so you have 1 bedroom booked? Wifi was provided as an favour although clearly stated in agoda offer and staff ensured to say that. Room size good, but bathrooms clogged, one bathroom got dirty reddish water from hot tap. Other couldnt heat the water. Jet spray hung to a broken holder. Water collected in bathroom, so in one moment you are enjoying infinity pool in bathroom all over. Complaint addressed to non-serious reception, who ensured of repair without any action everyday. Best part was pool which I had searched specifically on agoda. Pool was available from 9am to 6pm during which everyone is out for city tour. On last day requested to open the pool at 8.30 am, staff informed the pool person will come only at 10.30 am. So pool existed in hotel is still a mystery. Parking is insufficient and had to risk the car by handing over car keys to parking staff who luckily were good.

              Reviewed November 26, 2018
              8.0
              Excellent
              Hafiz from Oman
              Family with young children
              One Bedroom Apartment
              Stayed 4 nights in November 2018

              Very good”

              Hotel Location, staff, and cleaning were superb. I will prefer to not stay again because the rooms were not sound proof, also Wifi and Parking system were not so Good.

              Reviewed November 25, 2018
              3.2
              Krishna from United Arab Emirates
              Couple
              Studio
              Stayed 1 night in September 2018

              No facilities ”

              No water, no welcoming by the staff and they gave us handicap room. No bathroom aminities .very poor service.

              Reviewed October 03, 2018
              8.8
              Excellent
              Ma. from Philippines
              Couple
              Studio
              Stayed 1 night in September 2018

              Excellent”

              I was impress that they accomodated my last minute room booking. Thank you to Mr. Adnan for accomodating us. Thank you for such a wonderful stay in your establishment. Though there was a smell of cigarette smoke when we entered the room. I believe it can be rectified.

              Reviewed September 12, 2018
              2.8
              Harikrishnan from United Arab Emirates
              Couple
              One Bedroom Apartment
              Stayed 1 night in August 2018

              Not recommended”

              *Poor hospitality of the receptions staff (male staff) * Even wifi is chargeable * Not even drinking water is available as complementary and even not available at the hotel to buy * No guests allowed (even though its a hotel apartment) and they need us to pay 100 Dhs for each visitor!!! * Very tight parking spaces * Rooms are big enough

              Reviewed September 04, 2018
              2.8
              Harikrishnan from United Arab Emirates
              Couple
              One Bedroom Apartment
              Stayed 1 night in August 2018

              Hotel with bad policies & Staff with poor hospitality ”

              Not recommended * Very warm welcome by the poor hospitality of the male staff at the reception * Even though it's a hotel APARTMENT, no guests are allowed (and they need 100Dhs per guest to allow them!!!) * Not even drinking water is either provided as complimentary or available at the hotel to purchase!!! * Even wifi was charged separately * Very Tight parking

              Reviewed September 04, 2018
              2.0
              Ahmed from United Arab Emirates
              Family with teens
              One Bedroom Apartment
              Stayed 7 nights in June 2018

              No need to evaluate it ”

              No more comments

              Reviewed July 12, 2018
              4.8
              Tsoghik from United Arab Emirates
              Family with young children
              Studio
              Stayed 5 nights in December 2017

              ok”

              This hotel is very hard to find because you have to go through narrow hidden streets and the parking is so narrow that it's a nightmare to park. The room we were given was filthy with food and stains on the floor, but we asked to change and they did. However, it is not a clean hotel. I wouldn't come back.

              Reviewed May 13, 2018
              8.0
              Excellent
              Binoy from Bahrain
              Group
              One Bedroom Apartment
              Stayed 1 night in February 2018

              It was good price for such a spacious appartment.”

              Could have improved standards and provide complimentary breakfast and also necessary water and tea making kits

              Reviewed February 27, 2018
              12
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