Dolphin Heads Resort
Dolphin Heads Resort
Dolphin Heads Resort
Dolphin Heads Resort
Dolphin Heads Resort
Dolphin Heads Resort
Dolphin Heads Resort
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8.0

Excellent
/10
(810 reviews)See what guests said
View3
Food & Dining2
Swimming Pool2
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
The Blue Lagoon 170 m
Dolphin Heads 570 m
Camilleri Road Park 1.4 km
Blacks Beach Park 1.5 km
McLaughin Drive Park 1.7 km
Barber Drive Park 1.9 km
Seawinds Caravan Park 2.1 km
Harry & Grace Fatnowna PLACE (Eulbertie) 2.9 km
Plantation Park 3.2 km
Blacks Beach Reserve 3.7 km

Dolphin Heads Resort

6 Beach Road, Dolphin Heads, Dolphin Heads, Mackay, Australia, 4740 - See map
  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

  • Bar

  • Garden

Value for money7.5
Distance to city center18.1 km
Location rating8.8

Rooms available at Dolphin Heads Resort

Double or Twin Room with Ocean View
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Double or Twin Room with Pool View
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
Enter dates to see prices
Standard Double or Twin Room with Garden View
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
Enter dates to see prices
Family Room with Terrace
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 queen bed and 2 bunk beds
Enter dates to see prices
Suite with Sea View
...
  • Room size: 26 m²/280 ft²
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Suite with Pool View
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Suite Water View
...
    Enter dates to see prices
    Suite Double bed
    ...
      Enter dates to see prices
      DELUXE SUITE 1 BED 1 TWIN BED POOL VIEW
      ...
        Enter dates to see prices
        STUDIO QUEEN BED GARDEN VIEW
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Dolphin Heads Resort?

          Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out.

          How do I get to Dolphin Heads Resort?

          For those who wish to drive their own cars, Dolphin Heads Resort has a car park available for guests. Parking is free for guests.

          What is the smoking policy at Dolphin Heads Resort?

          Dolphin Heads Resort does permit smoking in some areas and is not 100% smoke-free.

          See map

          Explore the neighborhood

          Overall rating:

          8.0

          Excellent
          810 reviews
          Cleanliness
          7.2
          Facilities
          8.1
          Location
          8.8
          Read all reviews >
          More about Dolphin Heads Resort

          More about Dolphin Heads Resort

          Located in Mackay, Dolphin Heads Resort is 16 km from Mackay Showgrounds and features various facilities, such as an outdoor swimming pool, barbecue facilities and a garden. The property is around 16 km from Mackay Entertainment & Convention Centre, 19 km from BB Print Stadium Mackay and 20 km from Port of Mackay. Mackay Marina is 20 km from the property. At the resort, all rooms are fitted with a wardrobe, a flat-screen TV and a private bathroom. Dolphin Heads Resort provides some units with sea views, and the rooms are equipped with a patio. The units will provide guests with a microwave. The on-site restaurant is open for breakfast from 08:00-10:30, lunch from 11:30-15:30 and dinner from 17:30-20:00, Wednesday to Saturday. On Sundays, it is open for breakfast from 07:00-10:30 and lunch from 11:30-16:00. The restaurant is open on Mondays and Tuesdays during school holidays. Fishing is among the activities that guests can enjoy near the accommodation. Mackay Marina is 20 km from Dolphin Heads Resort. The nearest airport is Mackay Airport, 20 km from the property.

          Show less
          Amenities and facilities
          Excellent
          Facilities

          8.1

          Most talked about facilities

          Swimming Pool

          4 mentions

          Food & Dining

          1 mention

          Breakfast

          1 mention

          View

          1 mention

          Languages spoken

          • English

          Internet access

          • Free Wi-Fi in all rooms!

          Things to do, ways to relax

          • Fishing
          • Game room
          • Garden
          • Horseback riding
          • Spa
          • Swimming pool [outdoor]
          • Water park

          Cleanliness and safety

          • First aid kit
          • Physical distancing of at least 1 meter
          • Safe dining setup
          • Staff trained in safety protocol

          Dining, drinking, and snacking

          • Bar
          • BBQ facilities
          • Grocery delivery
          • Restaurants

          Services and conveniences

          • Contactless check-in/out
          • Daily housekeeping
          • Elevator
          • Facilities for disabled guests
          • Gift/souvenir shop
          • Laundry service
          • Library
          • Luggage storage
          • Smoking area

          For the kids

          • Family room
          • Kids club

          Land sports

          • Golf course (within 3 km)

          Access

          • Pets allowed

          Getting around

          • Car park [free of charge]
          Food and dining
          Restaurants on site

          SALT Cafe, Bar and Restaurant

          • No additional information available
          Location
          6 Beach Road, Dolphin Heads, Dolphin Heads, Mackay, Australia, 4740
          Excellent
          Location

          8.8

          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-3 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 4 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-in until23:00
          • Check-out from08:00
          • Check-out until10:00
          • Reception open until00:00

          Getting around

          • Distance from city center18.1 km
          • Travel time to airport (minutes)28
          Property announcements

          Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Dolphin Heads Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Please note that there is a 3.5% charge when you pay with an American Express credit card.

          Reviews of Dolphin Heads Resort from real guests

          Provided by verified guests of Agoda
          7.8
          /
          10
          Very good
          Cleanliness7.2
          Facilities8.1
          Location8.8
          Room comfort and quality6.5
          Service8.1
          Value for money7.5
          High score for Mackay
          Rating
          9+ Exceptional (4)
          8-9 Excellent (2)
          7-8 Very Good (8)
          6-7 Good (2)
          <6 Below Expectation (3)
          Time of the year
          Mar - May (3)
          Jun - Aug (3)
          Sep - Nov (8)
          Dec - Feb (5)
          All guests (27)
          All room types

          Show reviews that mention 

          Showing 19 verified guest comments
          10.0
          Exceptional
          Lise from Australia
          Couple
          Double or Twin Room with Ocean View
          Stayed 7 nights in September 2020

          Gorgeous!!”

          The location of this resort is outstanding! The room we had was right in front of the beach, and the swimming pool was right beside our building. The pool area is massive and incredibly clean and well cared for. the grounds surrounding the rooms are manicured and very pretty. the sunrises in the morning are just beautiful too. I will be back here to stay for sure.

          Reviewed September 07, 2020

          See room deals

          10.0
          Exceptional
          Jenni from Australia
          Couple
          Stayed 3 nights in December 2014

          Pleasantly surprised!”

          Fantastic pool & gardens, great food and friendly staff.

          We stayed for a few days over Christmas & thoroughly enjoyed everything about this resort. The Christmas buffet lunch was fantastic as was the daily breakfasts. The whole place had a relaxed feel & we will definitely be going back. The Live poolside music was great too.

          Reviewed December 29, 2014

          See room deals

          7.3
          Very good
          Krystal from Australia
          Family with young children
          Stayed 1 night in April 2015

          Beautiful staff and amazing location.”

          Location, staff, and pool area.

          On check in the staff were friendly and fast. We got to our room and the view was fantastic. The room was comfortable but outdated. The cleanliness wasn't up to standard. The floors were dirty and we had black feet from it, I would say it hadn't been mopped in a while. The bathroom wasn't as clean as I would expect and the wine glasses were dirty. On our second night our room didn't get serviced and eventually after asking twice we received two towels but the room didn't get serviced. We booked one night to begin with and then decided we wanted to enjoy the location a bit more and relax. When we got back and the room hadn't been cleaned it was very disappointing and we were thinking of leaving. I'm not sure if ill recommend this hotel to anyone. Its a real shame that they have a perfect location and staff but can't seem to have that same cleanliness or modern rooms.

          Reviewed April 13, 2015

          See room deals

          6.3
          Good
          Brad from Australia
          Couple
          Stayed 1 night in April 2015

          Nice resort”

          Location, location, location

          Very nice place to stay, lovely staff, good food, unfortunately the resort has not been maintained very well and is quite rundown. Still a very nice place to stay but maybe a little overpriced if paying full rate.

          Reviewed April 09, 2015

          See room deals

          7.6
          Very good
          Sunny from India
          Family with young children
          Double or Twin Room with Pool View
          Stayed 2 nights in September 2018

          Nice place to spend weekend ”

          very nice place, nice pool, Just loved having breakfast on the table in front of the beach with cool breeze. Rooms are just ok- not flash.

          Reviewed October 04, 2018

          See room deals

          7.7
          Very good
          Grant from Australia
          Couple
          Stayed 1 night in May 2015

          Pleasant stay”

          Staff were very helpful and friendly. Nice location. Right on the beach

          Satisfactory. Looks a little dated. Needs some surface maintenance to improve standards to 4 star. Staff were very helpful. Only stayed one night and was windy so didn't use pool and spa but they did look very inviting and well maintained. Lovely views.

          Reviewed May 16, 2015

          See room deals

          7.3
          Very good
          Mark from Australia
          Couple
          Stayed 1 night in September 2015

          Lovely location, enjoyable stay”

          Location, Poolside bar, Beach front

          Very pleasant. Room a little dated and need to get rid of the bed spreads. Enjoyable stay.

          Reviewed September 14, 2015

          See room deals

          8.0
          Excellent
          Richard from Australia
          Business traveler
          Standard Double or Twin Room with Garden View
          Stayed 2 nights in June 2018

          Great place to Stay”

          Very friendly staff, great views and lovely gardens - I would stay here again

          Reviewed June 21, 2018

          See room deals

          5.6
          Nina from Australia
          Family with young children
          Standard Double or Twin Room with Garden View
          Stayed 1 night in November 2019

          Tiny, dated room”

          The room was extremely dated. The furniture was old and damaged. There were cigarette butts and rubbish in the gardens. Very popular for rough people to get drunk, smoke and stumble around. Such a shame because the location was beautiful.

          Reviewed November 26, 2019

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          8.8
          Excellent
          Jodie from Australia
          Family with teens
          Double or Twin Room with Pool View
          Stayed 1 night in December 2018

          Fantastic Place to Stay”

          Great place to unwind Great pool

          Reviewed January 05, 2019

          See room deals

          3.3
          Vikki-Lee from Australia
          Business traveler
          Stayed 1 night in August 2015

          Needs A Lot Of Work”

          The View, The proximity to the beach, the Sea

          The cleanliness of the room was below standard the 2 Seater Couch had black stains on both arm rests & the cushions were so worn no padding. The bed was extremely hard & loads of dust on hanging pictures. The receptionist didn't know if the Restaurant was open nor was their a hotel folder in the room to advise on what was available within the complex or surrounding area. Extremely hard to find a parking spot if their is a function on. Sad as it would only take a new couch, new mattress, new carpet & a thorough cleaner to want to stay more than one night as the beach would have been better to sleep on!

          Reviewed August 17, 2015

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          6.7
          Good
          jan from Thailand
          Couple
          Stayed 2 nights in February 2015

          swimming pool experience”

          location,staff friendliness

          pool was open to public at no charge.we felt cheated as paying guests.quality of pool water was poor

          Reviewed February 25, 2015

          See room deals

          7.6
          Very good
          Garry from Australia
          Family with teens
          Double or Twin Room with Pool View
          Stayed 1 night in December 2019

          Good value ”

          People at reception

          Reviewed December 14, 2019

          See room deals

          8.0
          Excellent
          Dawn from Australia
          Couple
          Standard Double or Twin Room with Garden View
          Stayed 1 night in January 2016

          Wilcox's Review”

          Pool, the location and the privacy

          Very pleasant

          Reviewed January 08, 2016

          See room deals

          4.4
          Pete from Australia
          Family with young children
          Double or Twin Room with Pool View
          Stayed 1 night in November 2021

          Acceptable”

          Not a good stay, very dated, very rude staff, and the half used cake of soap left in the soap dish was an added bonus……. Won’t be back!

          Reviewed November 09, 2021

          See room deals

          10.0
          Exceptional
          lauren from Australia
          Family with teens
          Family Room with Terrace
          Stayed 6 nights in October 2021

          Relaxing place to stay”

          Have stayed here before. Nice room and conveniently close to pool area. All of the staff are all friendly and courteous. It was great to stay somewhere on the beach without traffic noise. We will be back again!

          Reviewed October 11, 2021

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          8.4
          Excellent
          nualnapa from Thailand
          Couple
          Double or Twin Room with Pool View
          Stayed 2 nights in September 2021

          Good​ stay”

          Seem​ like​ this​ is​ the​ only​ resort​ in​ dolphin​ head? Easy​ check​ in, out​ and​ flexible.​ Got​ cutlery​ and​ microwave​ in​ room.​ Balcony​ open​ to​ pool​ and​ see​ the​ ocean.​ Nice​ size​ swimming​ pool.

          Reviewed September 21, 2021

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          10.0
          Exceptional
          Teagan from Australia
          Solo traveler
          Double or Twin Room with Pool View
          Stayed 1 night in June 2021

          Loved it!”

          Great place to stay with a beautiful view. Awesome staff and great food and drinks

          Reviewed June 06, 2021

          See room deals

          8.0
          Excellent
          gary from Australia
          Couple
          Double or Twin Room with Pool View
          Stayed 3 nights in September 2020

          -”

          -

          Reviewed May 09, 2021

          See room deals

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