Dolphin Motel

69-73 Williams Road Paihia, Paihia, Bay of Islands, New Zealand, 0200
Dolphin Motel
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 Dolphin Motel
Exterior view Dolphin Motel
Exterior view Dolphin Motel
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8.6
Excellent
/10
(831 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location
Parking
FREE

Highlights and ratings

4-star Motel
Free Wi-Fi
"100% recommend as the dolphin is a good kiwi motel with good kitchen facilities if you don't want to dine out every meal."
ben - December 21, 2016
Excellent service
8.5 rating for service
Excellent cleanliness
8.4 rating for cleanliness
Excellent comfort
8.0 room quality and comfort
Very good facilities on premise
7.7 facilities on premise
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Shops

  • Laundry service

Value for money8.4
Location rating9.3

Rooms available at Dolphin Motel

8.0
Very good
Room comfort & quality
Superior Apartment
Superior Apartment
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Comfort Two-Bedroom Apartment - Disability Access
Comfort Two-Bedroom Apartment - Disability Access
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 2 single beds & 1 king bed
Enter dates to see prices
Comfort One-Bedroom Apartment
Comfort One-Bedroom Apartment
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds and 1 king be...
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Family Apartment
Family Apartment
...
  • Room size: 60 m²/646 ft²
  • Courtyard view
  • 1 queen bed & 3 single beds...
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Two Bedroom Apartment
Two Bedroom Apartment
...
  • Room size: 35 m²/377 ft²
  • Courtyard view
  • 1 queen bed & 2 single beds
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Superior Studio
Superior Studio
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 king bed
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One Bedroom Apartment
One Bedroom Apartment
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 1 single bed and 1 queen be...
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Studio King
Studio King
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 1 king bed
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Comfort Class Double Room
Comfort Class Double Room
...
  • Room size: 45 m²/484 ft²
  • Courtyard view
  • 1 super king bed & 2 single...
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One Bedroom King
One Bedroom King
...
  • Room size: 30 m²/323 ft²
  • Courtyard view
  • 1 king bed & 2 single beds
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What people love about Dolphin Motel

  • 9.6
    Exceptional

    "We had an amazing stay here for a couple of days in a double room with a king bed."

    Glenn

    |

    August 18, 2018

  • 9.6
    Exceptional

    "Top notch service & nice room, would definitely come back here (:"

    Corey

    |

    July 5, 2018

  • 10.0
    Exceptional

    "Good hosts, very helpful, would recommend to family & friends."

    Tanya

    |

    July 27, 2018

Property ranking|Compared to 272 Bay of Islands properties
See all rankings
Location score
9.3/10
Value for money score
8.4/10
Room comfort score
8.0/10
Cleanliness score
8.4/10
Better than
93
%
of Bay of Islands properties
Better than
91
%
of Bay of Islands properties
Better than
91
%
of Bay of Islands properties
Better than
88
%
of Bay of Islands properties
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More about Dolphin Motel

More about Dolphin Motel

9.6
Exceptional

"a small kitchen attached with pots and pans as well as cutle..."

Glenn

|

August 18, 2018

Description

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What they offer

10.0
Exceptional
Staff 

"Asked to stay a second night and the lovely lady at receptio..."

harlem

|

September 21, 2017

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Property's guest policies

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Some helpful facts

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Reviews of Dolphin Motel from real guests

Overall rating
8.6
Excellent
From 831 reviews
Provided by verified guests of
Agoda Reviews (55)Booking.com Reviews (776)
Rating via Agoda8.4
/
10
Cleanliness8.4
Facilities7.7
Location9.3
Room comfort and quality8.0
Service8.5
Value for money8.4
High score for Bay of Islands
Rating
9+ Exceptional (12)
8-9 Excellent (8)
7-8 Very Good (3)
6-7 Good (3)
<6 Below Expectation (5)
Time of the year
Mar - May (9)
Jun - Aug (6)
Sep - Nov (7)
Dec - Feb (9)
All guests (55)
All room types
All languages
Showing 31 verified guest comments
12
10.0
Exceptional
Kellie from Australia
Couple
Studio King
Stayed 1 night in July 2019

Excellent accommodation choice”

Only a couple of minutes walk to the city centre, lovely sized rooms, and the owner is very friendly. We were pleasantly surprised with our room, it has an en-suite and kitchen facilities, electric blanket (which were very nice in Winter), and the bed/linen was very comfortable.

Reviewed July 30, 2019
5.2
Damian from New Zealand
Business traveler
Studio King Spa
Stayed 3 nights in October 2018

Mutton dressed as lamb ”

The pictures a not the final product. The room was damp. Smelly. Basic items in the kitchen missing and overall cheaply put together.

Reviewed October 15, 2018
9.6
Exceptional
Robert from New Zealand
Solo traveler
Studio King
Stayed 1 night in October 2018

Great value for money ”

Nice spacious room. Separate bathroom and kitchen. Clean and cosy. Quiet away from main road. Very close to shops and the ferry terminal. Very friendly staff. A great place to stay. The only issue was the shower was either scaulding hot or freezing cold. Hard to get it nice and warm.

Reviewed October 10, 2018
9.6
Exceptional
JIEUN
Group
One Bedroom Apartment
Stayed 2 nights in August 2018

Exceptional”

Everything was great. With kind staff. But BBQ facility isnt available to use.. it was not ready for use. Aside from that, good location, great value for money

Reviewed September 30, 2018
9.6
Exceptional
Glenn from New Zealand
Couple
Studio King
Stayed 3 nights in August 2018

Exceptional”

We had an amazing stay here for a couple of days in a double room with a king bed. Very clean up to hotel standard with little toiletries provided. Also a small kitchen attached with pots and pans as well as cutlery and a small fridge available. Very friendly staff who let us keep our bags in reception when we didn't want to carry them with us for several hours. Only point of critique is the shower that turns cold after a while even if you don't make any adjustments. If you don't mind switching the shower off and on occasionally this is definitely the place to stay.

Reviewed August 18, 2018
10.0
Exceptional
Tanya from New Zealand
Couple
One Bedroom Apartment
Stayed 2 nights in June 2018

Definitely good value for money accommodation”

Good hosts, very helpful, would recommend to family & friends.

Reviewed July 27, 2018
9.6
Exceptional
Corey from New Zealand
Couple
Studio King Spa
Stayed 2 nights in June 2018

So comfy & spacious”

Such a nice place to stay! Me and my partner had the king spa suite for my birthday weekend & it was absolutely wonderful. Top notch service & nice room, would definitely come back here (:

Reviewed July 05, 2018
8.4
Excellent
Peter from Australia
Solo traveler
Studio King
Stayed 2 nights in June 2018

Excellent”

I arrived late. A sign on the office door told me my room. Everything was prepared and in order. Although I stayed 2 nights I left very early next morning on a tour, When I returned room had been made up. I didn't actually meet Reception until I was leaving but the lady was very friendly and gave helpful suggestions. District is easy to get around on foot & ferries to Russell are frequent. Only real negative is very poor street lighting outside. Motel is about 400 metres from main road (& bus station). I was not worried by walking up an ill-lit street but it might make some people nervous (absolutely fine during daylight).

Reviewed June 26, 2018
9.2
Exceptional
Shirley from Australia
Couple
One Bedroom Apartment
Stayed 1 night in April 2018

Exceptional”

For us, this was the ideal motel. Staff extremely helpful and did their utmost to help us. The position of the motel was within walking distance of everything we were interested in and was very quiet. Thank you very much, and we will certainly be recommending this motel to our Aussie friends.

Reviewed April 21, 2018
7.2
Very good
Amy from New Zealand
Couple
One Bedroom Apartment
Stayed 2 nights in March 2018

Very good”

Really disappointed with our stay. went for our anniversary celebration. Booked for a 1 bedroom accommodation but was only given a king studio room. We were not advised of this when we check - in. We had to find out ourselves when we entered the room ! When we asked them they said there was some plumming issues with the 1 bedroom accommodation thus they had to change us to this. I understand these stuff can happen and they were fully booked but there was no apology or any communication or offer refund on the cost difference. It was also too expensive for us to change accommodation by that stage. Will not be booking here again.

Reviewed March 04, 2018
8.4
Excellent
Andrew from New Zealand
Couple
Studio King
Stayed 1 night in December 2017

Excellent”

the dolphin motel is ok for the price. the staff were very friendly and helpful letting us leave our car there while we went on a boat trip.

Reviewed January 02, 2018
10.0
Exceptional
Brian
Couple
One Bedroom Apartment
Stayed 2 nights in October 2017

Exceptional”

This is an excellent motel. Super clean, great little kitchen as well. It was better than I thought it would be. Would definitely come again when I am back in the Bay of Islands.

Reviewed November 02, 2017
10.0
Exceptional
harlem from New Zealand
Couple
Studio King
Stayed 1 night in September 2017

Lovely ”

The room was perfect. Stopped in Paihia for a night on a roadie. Asked to stay a second night and the lovely lady at reception was more then accomodating. We had a wonderful stay.

Reviewed September 21, 2017
3.2
Miraaz from Malaysia
Group
Two Bedroom Apartment
Stayed 1 night in February 2017

Rude Staff”

No soap, No Shampoo, Staff are rude. It is a motel not a hotel. Avoid if you want to have a good time in Paihia.

Reviewed February 20, 2017
4.4
Miraaz from Malaysia
Family with young children
One Bedroom Apartment
Stayed 1 night in February 2017

Would have been a great stay if HK was not rude.”

Our booking confirmation receipt did not have the departure time of 10am so we were informed at 10:20am that we needed to check out. We politely stated there is no check out time but it was okay we were already packing up to leave. We leafy after 10-15 minutes.....the HK staff was making sarcastic remarks that they are upset.....just because my wife went to check if she left her jumper in the bathroom....we already had our bags out around 10:35am. I was a little extra late because the front desk lady kept arguing with me that I booked through Booking.com and not Agoda...refused to look at my phone when I was showing her it was through AGODA....who cares....I just went to settle my bill and we were leaving....why upset your guest. Oh and there was 1 bar of soap in the 2 bedroom apartment...1 bar....no shampoo...plenty of towels.....apartment was clean we just spent the night....no food was consumed or anything just towels and bed sheets used...why was the HK staff sarcastic???????

Reviewed February 20, 2017
9.6
Exceptional
ben from Australia
Couple
Studio King Spa
Stayed 2 nights in December 2016

Good spot. Value for money.”

Motel was very spacious and staff were lovely and helpful. Read reviews before booking and one or two seemed to be written by extremely fussy people. 100% recommend as the dolphin is a good kiwi motel with good kitchen facilities if you don't want to dine out every meal. Short 2min walk to piahia centre and on site parking.

Reviewed December 21, 2016
9.2
Exceptional
Dawn from Australia
Couple
One Bedroom Apartment
Stayed 1 night in November 2016

Nice and cosy”

None

Reviewed November 15, 2016
8.7
Excellent
Christine from Australia
Solo traveler
One Bedroom Apartment
Stayed 1 night in April 2015

Great location, comfortable room. ”

The rooms are very spacious and fully self contained with a great kitchen enabling self catering. The main bed was very comfortable.

I had a great stay; very comfortable and clean room. The motel is in a quiet part of Paihia and just a short walk down to the shops and the pier for trips out on the Bay. The TV channels are a bit limited though.

Reviewed April 04, 2015
9.0
Exceptional
john from New Zealand
Couple
Family Apartment
Stayed 2 nights in March 2015

Great hotel and good value”

Friendly staff, fantastic, large family room and good location.

We enjoyed our stay in a great family room with lots of room including a large kitchen and lounge. The staff were friendly and it was a short 10 minute walk to the wharf.

Reviewed March 27, 2015
7.7
Very good
Ricky from Singapore
Couple
Studio King
Stayed 2 nights in December 2014

Comfortable stay.”

Nice location, near amenities, good room.

Short walk to groceries and different eateries, nice neighbourhood feel with St John Amb just opposite if you really want to know.

Reviewed December 15, 2014
12
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