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Dolphinbay Beachfront & Dive Resort
Surrounding environment, Dolphinbay Beachfront & Dive Resort in Puerto Galera
Surrounding environment, Dolphinbay Beachfront & Dive Resort in Puerto Galera
Surrounding environment, Dolphinbay Beachfront & Dive Resort in Puerto Galera
Surrounding environment, Dolphinbay Beachfront & Dive Resort in Puerto Galera
Surrounding environment, Dolphinbay Beachfront & Dive Resort in Puerto Galera
Surrounding environment, Dolphinbay Beachfront & Dive Resort in Puerto Galera

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7.5

Very good

66 reviews

66 reviews

See map
See map

7.5

Very good

Location rating score

Very good location - 30 meters to the beach
Parking
FREE
Popular landmarks
Hundura Beach 1.2 km
Tabinay Beach 1.2 km
Aninuan Falls 2.2 km
Sabang Beach 2.2 km
Tamaraw Waterfalls 2.8 km
White Beach 6.4 km
Aninuan Beach 7.2 km
Talipanan Beach 7.9 km
Tukuran Falls 8.9 km
Mt Malasimbo 9.2 km
Nearby landmarks
Encenada Beach 30 m
Boaya Point 480 m
Varadero Bay 720 m
Balete Beach 750 m
Markoe Cove 970 m
Plaza Iluminada San Jose 1.0 km
Prince of Peace College 1.0 km
Gate to Heaven Cemetery 1.0 km
Hundura Beach 1.2 km
Puerto Galera Central 1.2 km

Dolphinbay Beachfront & Dive Resort

Barangay Palangan, Puerto Galera, Palangan, Puerto Galera, Philippines, 5203 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Palangan part of Puerto Galera, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous White Beach. Massage, restaurant and hot tub are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Airport transfer

30 meters to the beach

Free Wi-Fi in all rooms!

Hot tub

Breakfast [free]

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Puerto Galera every 12 minutes on Agoda.com
Value for money7.8
Location rating7.5
Nearest airportCalapan City Airport (CPP)
Distance to airport26.6 km

Rooms available at Dolphinbay Beachfront & Dive Resort

Very good
Room comfort & quality

7.5

Family Deluxe Room
...
  • Room size: 33 m²/355 ft²
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Superior Deluxe Double Room
...
  • Room size: 60 m²/646 ft²
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Family Standard Room
...
  • Room size: 30 m²/323 ft²
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Deluxe Room
...
  • Room size: 25 m²/269 ft²
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Deluxe King Suite
...
  • Room size: 40 m²/431 ft²
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Standard King Room
...
  • Room size: 25 m²/269 ft²
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SINGLE ROOM HOUSE
...
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    Single
    ...
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      Room Assigned on Arrival
      ...
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        DELUXE DOUBLE ROOM FAMILY BUNK BED
        ...
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          Frequently asked questions

          What kind of non-water sports and outdoor activities are available at Dolphinbay Beachfront & Dive Resort?

          Dolphinbay Beachfront & Dive Resort features non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

          Does Dolphinbay Beachfront & Dive Resort offer laundry services?

          Yes! Dolphinbay Beachfront & Dive Resort offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

          What kinds of facilities are offered for children at Dolphinbay Beachfront & Dive Resort?

          While on holiday with your family, your kids can also discover the fun in sports and recreation facilities offered at Dolphinbay Beachfront & Dive Resort such as kids pool.

          What points of interest are nearby Dolphinbay Beachfront & Dive Resort that are in walking range?

          While remaining at Dolphinbay Beachfront & Dive Resort, jump start your getaway by checking out the closest points of interest that are within walking distance to the property which include Boaya Point and Encenada Beach.

          How many rooms does Dolphinbay Beachfront & Dive Resort have?

          Dolphinbay Beachfront & Dive Resort has a total of 16 rooms.

          How long do visitors usually stay at Dolphinbay Beachfront & Dive Resort?

          Verified past guests that have stayed at Dolphinbay Beachfront & Dive Resort had an average nightly stay of 2 nights at this property.

          At what time of the year is Dolphinbay Beachfront & Dive Resort most popular?

          Dolphinbay Beachfront & Dive Resort's most popular month where verified visitors have stayed the most is in April.

          What do verified guests love most about Dolphinbay Beachfront & Dive Resort?

          Past visitors that stayed at Dolphinbay Beachfront & Dive Resort have given this property a rating of 7.754 for its exceptional value for money as the main highlight for their stay.

          What is the average rating that verified Families with young children have given to Dolphinbay Beachfront & Dive Resort?

          Verified families with young children that have stayed at this property have given Dolphinbay Beachfront & Dive Resort an average rating of 6.3. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

          What is the average rating that past Families with older children have given to Dolphinbay Beachfront & Dive Resort?

          Past families with older children that have stayed at this property have given Dolphinbay Beachfront & Dive Resort an average rating of 7.0. You can look up more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

          What recognized natural sightseeing locations are in close proximity to Dolphinbay Beachfront & Dive Resort?

          Dolphinbay Beachfront & Dive Resort is situated within Palangan, which makes it conveniently near to natural sights such as Aninuan Falls, Tamaraw Waterfalls, and Tukuran Falls.

          See map

          Explore the neighborhood

          What people love about Dolphinbay Beachfront & Dive Resort

          • 10

            Exceptional
            Cleanliness

            "The room was very clean and the food was great."

            Luis

            |

            March 4, 2020

          • 10

            Exceptional
            Location

            "We are frequent Borneo travellers and this hotel was comfortable, value for money, clean, great views and nice location."

            philip

            |

            June 19, 2019

          • 10

            Exceptional
            Staff 

            "Very relaxing, Staffs are very accommodating and attentive to your needs, they have very good customer service kudos!!!"

            Danilo

            |

            April 18, 2022

          Overall rating:

          7.5

          Very good
          66 reviews
          Cleanliness
          7.4
          Facilities
          7.7
          Location
          7.5
          Read all reviews >
          More about Dolphinbay Beachfront & Dive Resort

          More about Dolphinbay Beachfront & Dive Resort

          Dolphinbay Beachfront & Dive Resort

          Dip your toes in the ocean shore of Puerto Galera with a stay at Dolphinbay Beachfront & Dive Resort. Enjoy some seaside relaxation and drinks with a stay at Dolphinbay Beachfront & Dive Resort, just 6.8 km from White Beach.
          At Dolphinbay Beachfront & Dive Resort, guests are bound to have a stress-free stay. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Shuttle services provided by Dolphinbay Beachfront & Dive Resort makes it easy to plan your day trips, sightseeing, and more around Puerto Galera.
          Guests can enjoy free parking right at the resort. Front desk services including luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's ticket service and tours. Packing light is possible at Dolphinbay Beachfront & Dive Resort thanks to the resort's laundry service keeping your clothes clean.
          Feeling lazy? In-room conveniences like 24-hour room service and room service let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by resort.


          Dining and things to do

          Every morning you can wake up to a delicious free breakfast at Dolphinbay Beachfront & Dive Resort. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the resort's bar.
          Apart from amenities and services, Dolphinbay Beachfront & Dive Resort goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub and spa. Spend some time relaxing at the resort's pool. Cool off on hot days by joining water-world activities like non-motorized water sports and motorized water sports.
          Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


          Around the property

          Experience Puerto Galera like a true local. Do you like boats? Then be sure to stop by Muelle Cross located 1.3 km away, where you can visit a local harbor and marina.


          Reasons to stay here

          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 85% of the city's other accommodations.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 81% of accommodations in the city.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.7

          Most talked about facilities

          Food & Dining

          2 mentions

          Housekeeping

          1 mention

          Languages spoken
          • English
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet [LAN]
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Garden
          • Hot tub
          • Massage
          • Spa
          • Spa/sauna
          • Swimming pool [indoor]
          • Swimming pool [outdoor]
          • Ticket services
          • Tours
          • Water sports (motorized)
          • Water sports (non-motorized)
          Cleanliness and safety
          • Daily disinfection in all rooms
          • Hand sanitizer
          • Physical distancing of at least 1 meter
          Dining, drinking, and snacking
          • Bar
          • Breakfast [continental]
          • Breakfast [free]
          • Coffee shop
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Elevator
          • Laundry service
          • Luggage storage
          • Safety deposit boxes
          • Shops
          • Smoking area
          For the kids
          • Babysitting service
          • Swimming pool [kids]
          Access
          • Pets allowed
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Shuttle service
          Sports equipment rental
          • Bicycle rental

          Food and dining

          Breakfast options
          • Asian
          • Continental

          Location

          Barangay Palangan, Puerto Galera, Palangan, Puerto Galera, Philippines, 5203
          Very good
          Location

          7.5

          Airports
          • Calapan City Airport (CPP)
            26.6 km
          • Marinduque Airport (MRQ)
            94.4 km
          Hospital or clinic
          • Budget Botika(XDE)
            1.2 km
          Cash withdrawal
          • ATM
            1.8 km

          What's nearby

          Popular landmarks
          • Hundura Beach
            1.2 km
          • Tabinay Beach
            1.2 km
          • Aninuan Falls
            2.2 km
          • Sabang Beach
            2.2 km
          • Tamaraw Waterfalls
            2.8 km
          • White Beach
            6.4 km
          • Aninuan Beach
            7.2 km
          • Talipanan Beach
            7.9 km
          • Tukuran Falls
            8.9 km
          • Mt Malasimbo
            9.2 km
          Nearby landmarks
          • Encenada Beach
            30 m
          • Boaya Point
            480 m
          • Varadero Bay
            720 m
          • Balete Beach
            750 m
          • Markoe Cove
            970 m
          • Plaza Iluminada San Jose
            1.0 km
          • Prince of Peace College
            1.0 km
          • Gate to Heaven Cemetery
            1.0 km
          • Hundura Beach
            1.2 km
          • Puerto Galera Central
            1.2 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-4 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 5-10 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 11 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from13:00
          • Check-out until12:00
          Getting around
          • Airport transfer fee7000 PHP
          The property
          • Number of bars/lounges1
          • Number of floors4
          • Number of restaurants1
          • Number of rooms 16
          • Room voltage220

          Reviews of Dolphinbay Beachfront & Dive Resort from real guests

          Provided by verified guests of Agoda
          7.5
          /
          10
          Cleanliness7.4
          Facilities7.7
          Location7.5
          Room comfort and quality7.5
          Service7.5
          Value for money7.8
          High score for Puerto Galera
          Rating
          9+ Exceptional (12)
          8-9 Excellent (11)
          7-8 Very Good (8)
          6-7 Good (8)
          <6 Below Expectation (9)
          Time of the year
          Mar - May (13)
          Jun - Aug (1)
          Sep - Nov (14)
          Dec - Feb (20)

          Show reviews that mention 

          Showing 48 verified guest comments
          123
          10.0
          Exceptional
          Luis from United States
          Couple
          Stayed 7 nights in December 2019

          Excellent”

          The resort was quiet and enjoyed the staff. The room was very clean and the food was great. We enjoyed our room which overlooked the pool and bay. I will definitely book again. The location is away from the hustle and bustle of the town and it's just a tricycle ride away. The local residents are friendly and safe to walk around. It is situated roughly between the town of Puerto Galera and Sabang. Sabang is a diver paradise. Although the resort offers dive trips I don't have much information about it and it is best to find out more. Thank you all at the resort to make our stay memorable.

          Reviewed March 04, 2020

          See room deals

          10.0
          Exceptional
          Kristine
          Family with young children
          Superior Deluxe Double Room
          Stayed 2 nights in April 2019

          Great experience!”

          We had our stay last April 20-22 to celebrate my birthday and to have the weekend off outside the city. Yes the resort is a bit expensive but it is all worth it! I enjoyed our stay overall especially my daughter, she really loved the pools! The view from our suite room was superb, the room was clean and nice, aircon is cold, with free towels and toiletries. The staff are very friendly and accommodating, they even offered to book our ferry tickets for us as we leave Puerto Galera with no charges just out of hospitality. The free breakfast is really delicious and offers variety everyday with free drinks as well. If you want to have a peaceful and serene vacation then this resort is for you away from the crowd and noisy white beach but still within reach just one tricycle ride and you can experience white beach as well in a flash! If I may just offer a suggestion, the restobar should extend hours so we can still chill having drinks while enjoying the peaceful night :) Highly recommended!!

          Reviewed April 24, 2019

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          8.7
          Excellent
          Robert from United States
          Couple
          Stayed 2 nights in September 2011

          Tranquil Resort in Beautiful Setting”

          View, large rooms, friendly and accomodating staff

          Although I expected a busy divers resort, I was surprised that none were in sight and there were three dive ships adn two swimming pools sitting unused. Clearly this Australian owned resort was in its low season. My partner and I were alone in the resort, pampered by friendly staff. Location is a bit distant from Sabang or White Beach, requiring transportation to get to either. Manager Allan was exceptionally accomodating, allowing free use of internet, karaoke setup, canoe,and arranging custom tour. Restaurant menu was misleading as few items listed were actually available, or had to be ordered in advance. Beach barbeque was high point of tour with interaction with family tending the area, which included seeing goats, chickens, turkey, etc. fresh coconut juice on a beautiful secluded private beach.

          Reviewed September 25, 2011

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          8.3
          Excellent
          Bryan from Philippines
          Couple
          Stayed 2 nights in March 2012

          Nice and relaxing hotel”

          Spacious rooms and good staff service

          The resort features three levels for rooms depending on your need. We rented the standard room which is located at the third floor which gave us a wonderful stay due to the location's quietness, spacious bathroom, has a vault to safe keep your valuables and a huge bed which I guess can be slept on by up to 4 people. Since it is located a bit far from the famous White Beach, relaxation is the main offering of the resort to its clients. Just by being at their bar/reception, already provides you your much-awaited silence while hearing the sounds at the beach. We could had a better stay here if only the food prices are a bit cheaper but it tastes good, the pool is shallow (4feet to 10 feet I think in a few steps- maybe because it is used for scuba training) and if the beach was cleaner. But overall, the resort deserves my recommendation and I could give it 4 out 5 stars.

          Reviewed April 10, 2012

          See room deals

          6.0
          Raymond from Australia
          Family with teens
          Stayed 3 nights in October 2012

          Location not so good but rooms were ok.”

          The view from the balcony was very nice

          This resort hotel was under renovation during our stay. It did not disrupt things at the hotel that much but the dining area was limited. It was a fair way out of Sabang and Puerto Galera and that was a problem. Also it was quite a walk up steep steps to and from the main area of the hotel to the rooms and to the roadway above where you needed to go to get transport to town. Also the hotel advertised free use of kayaks for guests but we were charged 200pesos for the use of a 2nd kyak for the kids for 1hr. Not impressed by that. Also they did not change bed linen or towels at all during our entire stay. Overall I would not recomend this hotel to anyone planning a holiday in Sabang or Puerto Galera.

          Reviewed October 31, 2012

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          8.8
          Excellent
          Charissa from Philippines
          Couple
          Stayed 2 nights in May 2018

          Quite expensive but worth it”

          Went for a peaceful vacation so we stayed away from the busy Sabang and White beach. We got the peace we wanted. Although during our stay, there was a teambuilding happening in the adjacent resort which was very noisy. Not the results fault though. The jacuzzi was truly relaxing. The view from the pool and jacuzzi was amazing. One thing though is there was a smell of poop in the gardens. No everyday cleaning of rooms also, no changing of towels I think unless requested. Food in the resort was very limited. Huge serving but average in taste.

          Reviewed May 28, 2018

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          7.0
          Very good
          Hans from Netherlands
          Family with young children
          Stayed 4 nights in December 2012

          Depends upon your needs”

          Beautiful view and location

          I brought my family to stay for 4 days over Christmas. The rooms are fine, the restaurant and bar area quite nice, the pool is lovely, the view is great and there is a nice small beach. But the jet ski is broken, the hobie cat is broken, the speedboat is broken and the ultra lite is broken. There is no banana boat. So the pictures on the website are misleading. As a dive resort I suppose it would be good, and the social time at the resto-bar is very good indeed, with nice music, friendly people and quite enjoyable. But, for a family vacation with the kids clamoring to go out on the jet ski etc...well, sorry, but I cannot recommend.

          Reviewed December 30, 2012

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          9.3
          Exceptional
          David from United Kingdom
          Couple
          Stayed 9 nights in November 2012

          Very good hotel and good location”

          The stunning views.Good service.Big rooms.Bar area very good

          The hotel is in a great location overlooking the bay.Views from the balcony are stunning.The hotel is not for the faint hearted because there are many steps to climb to the road if you want a tricycle depending of course which floor you are situated on.It has a well stocked bar if you want to look over the bay for a evening of relaxation.The staff and owner were very helpful in giving us a lot of information on places to visit and how to get there.Great jacuzzi and pools.Very clean in fact the afore mentioned.I would stay at this hotel again.

          Reviewed November 14, 2012

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          6.0
          iveta from Czech Republic
          Group
          Stayed 1 night in April 2016

          Nice place, but the incompetent staff ruined our stay”

          We've been to this part of Mindoro for 5th time. After a year spent in the Philippines, this was the first time a hotel staff actually really ruined our trip and caused us a financial damage. What went wrong? 1. They forgot our booking and demanded extra payment from us. 2. They promised us to book a boat trip back to Luzon, but failed to do so, causing us a financial damage of 3500 PHP (we had to go with a private boat) and life-threatening experience (the boat got damaged half-way to Luzon). Although the place and location is nice and we did enjoy the amenities, we strongly recommend to think twice before you book your stay here, because this is what happened to us and what we believe may happen to anyone else due to the unprofessional attitude and incompetent service of the hotel management. Failed booking - We booked and paid in full 2 standard rooms a week in advance through Agoda. When we arrived, we were told that the hotel haven't processed our booking and all standard rooms are full. They offered us 2 deluxe rooms instead, but only if we pay 1600 PHP extra. We refused and demanded to be accommodated without any extra cost given the fact that it was the hotel's fault. All other hotels were already full, so there was even no other option for us. The woman who "manages" the place called the owner (Austrian guy, probably her husband) only to tell us that we really have to pay the extra money. We asked her to let us talk with the owner, presuming he just doesn't have all information. So we called him and unfortunately, he is just that stupid that he told us that it's our problem and that we should deal with Agoda. So, instead of enjoying our weekend, we had to sit in the lobby and deal with Agoda. Fortunately, Agoda customer service helped us and we got the 2 deluxe rooms for no extra fee. Unfortunately, the experience with the hotel was already quite horrifying. Luckily the stay was then fine, although we kind of expected the owner to

          Reviewed May 05, 2016

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          7.7
          Very good
          Leomar from Philippines
          Couple
          Stayed 2 nights in December 2012

          Big rooms”

          Nice Hotel & Restaurant

          The place were kinda isolated which brings quietness and stillness, Great for travelers who just want to relax and unwind.. Great beachfront also, clear waters... Nice staff, very accomodating.

          Reviewed January 03, 2013

          See room deals

          6.4
          Good
          Ramonilo from Philippines
          Couple
          Superior Deluxe Double Room
          Stayed 2 nights in November 2017

          Good”

          The Place is nice, quiet and relaxing, I recommend this place for those people who don't like crowded resorts like those on white beach. The road leading to the resort were not yet completed so the ride was a bumpy one, although they have service shuttle provided for the guests going to and from from the resort. The people there were very nice and accommodating but were understaffed. The food there is good, but a little expensive. If you don't have any problems going up and down the stairs, book a room near the pool. WIFI connection is good in the bar area. In the resort, you can rent a motorcycle for a whole day so you can explore other attractions in the area. Other options are tours that can be arranged by the resort using either by tricycle or van. The rooms were nice and clean.

          Reviewed November 16, 2017

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          8.3
          Excellent
          Marco from Italy
          Couple
          Stayed 4 nights in October 2011

          Lovely cove with stunning view and helpful staff”

          view from restaurant, friendly staff, good food

          The place is in a stunning position overlooking the bay, close to all the interest points of the island. We had a very nice time there, the only bad point are the very long steps to reach the street to get a tricycle, but that's the price to pay to stay on right on the bay...

          Reviewed October 30, 2011

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          7.7
          Very good
          Leomar from Philippines
          Family with teens
          Stayed 1 night in December 2012

          Nice & Cozy place”

          Big, Nice, & Clean rooms

          The hotel was nice, the staff are very friendly and accommodating. So many things you can do like billiards & kayaking... The price of the food is a bit high but it compliments with the taste.

          Reviewed January 03, 2013

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          7.3
          Very good
          Jaime from Philippines
          Couple
          Stayed 2 nights in October 2013

          Quiet and serene”

          Materials, fixtures & furnitures used are of high standard. Personalized staff services. We enjoyed kayaking for almost an hour ( my first time to do it that long & that far distance.

          The first day was discouraging. We transferred room from booked standard with porch due to non working faucet to adjacent room, but the hallway is dark due to non working light, so we had to transfer to ground floor. Unfortunately, the bath room is so smelly with leaks on pipe causing wet flooring due to non maintenance of the plumbing system. There was a dead rat on shower room near the jacuzzi. The pool was dirty, perhaps it was due to rains the day before. The staff should be wearing uniform whether we were the only guests or not. These are all constructive criticisms which they have to consider seriously. Once done, the place can level up & be more competitive to attract more guests.

          Reviewed October 23, 2013

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          10.0
          Exceptional
          philip from Brunei Darussalam
          Couple
          Superior Deluxe Double Room
          Stayed 3 nights in December 2018

          Viewtastic”

          We are frequent Borneo travellers and this hotel was comfortable, value for money, clean, great views and nice location. Will stay again.

          Reviewed June 19, 2019

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          10.0
          Exceptional
          Pierre from Canada
          Couple
          Stayed 3 nights in March 2019

          Very quiet place between Muelle and Sabang if you want night life.”

          Try the VIP room with private balcony without be see by anyone and same size of this large room. Perfect for lovers 😍

          Reviewed March 12, 2019

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          3.6
          Princess from Philippines
          Family with young children
          Stayed 1 night in October 2019

          Acceptable”

          This is my second time to visit Dolphin Bay, was there way back 2015 and it was nice. The place was so relaxing that time, we had free shuttle from Baletero and vise versa. That's the reason I chose this resort to celebrate my son's 3rd birthday, however it is totally different, I am so disappointed. They said that they will arrange so that someone can pick us up at the port, since we travel with 3 kids. We booked two rooms so they sent 2 trikes. They didn't even inform us that we need to pay for them. each trike cost 150 so we have to pay 300php. They should have at least set the expectation when I ask ahead of time about the pick up. Worst is around 3pm there was a blackout. I asked if when will the electric power will work, they said that we just need to wait 10 mins and the generator will work. we waited 30 mins and still no electricity. It was so hot, so we decided to go somewhere for the kids. We went to white beach and have to rent a minivan to bring us there. We paid another 700 for that. The value of the room is Ok however because we need to go somewhere because it was so hot at the room, instead of saving it costs us more. And when we got back to our room around 8pm still no electricity, it took awhile. So we have to wait. Very bad experience.

          Reviewed October 21, 2019

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          6.8
          Good
          Olga from Russia
          Couple
          Stayed 6 nights in November 2016

          Nice hotel”

          Nice view from the room, responsive and attentive staff.

          Reviewed November 20, 2016

          See room deals

          10.0
          Exceptional
          Paul
          Couple
          Superior Deluxe Double Room
          Stayed 11 nights in February 2019

          Nice”

          Nice and peaceful place

          Reviewed March 10, 2019

          See room deals

          3.3
          Bruce from United States
          Couple
          Stayed 2 nights in January 2014

          Not fun, not comfortable”

          Nice beach location -- that's it

          This hotel is in a nice location, and at one time was probably very nice. However, it's now run-down, and badly understaffed: Only 2 people were working there during our stay, and they were working 18-hour shifts. (The foreign owner was present, but never lifted a finger to help or even say hello.) The room had lots of problems: rock-hard bed, intermittent hot water, mosquitoes, cockroaches, and no TV reception. The breakfasts were OK, but other meals were mediocre. Plus, be aware that from the point on the road where your van or taxi drops you off, there are 177 steps down to the registration and dining area -- and, good luck finding anyone to help you with your luggage. If you want to go out to dinner, you'll have to climb those 177 steps. Returning, you'll have to descend them again, this time in the dark. (Take a flashlight with you.) The only redeeming characteristic of this place is the nice, private beach -- but during our stay it was very windy and cool, so we couldn't even enjoy that.

          Reviewed February 09, 2014

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          123
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