Don Chan Palace Hotel & Convention
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Classic Double - Bed Don Chan Palace Hotel & Convention
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7.5
Very good
/10
(738 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location - 930 meters from city center
Parking
FREE
  • Lunar 3640 m
  • Wat That Khao280 m
  • Ministry of Health320 m
  • King Srisavangvong Monument390 m
  • Wat Si Muang400 m
  • Mahosot Hospital600 m
  • Vientiane Night Market620 m
  • Education Printing Enterprise660 m
  • Centre Of Medical Rehabilitation660 m
  • Logistics Department680 m
  • Free Wi-Fi

    Don Chan Palace Hotel & Convention

    Unit 6 Piawat Village,Sisattanak District, Riverfront, Vientiane, Laos - See map

    This property is in high demand!

    Booked 25 times

    "Staff is very helpful and speaks English far better than I speak Lao"
    Dale - November 23, 2018
    Exceptional reputation
    Recommended by 84% of guests
    Very good facilities on premise
    7.8 facilities on premise
    • 1 kilometers to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    Cheaper than 83% of all properties in Vientiane in the last 24 hours

    Compared to 518 Vientiane properties at Agoda for various dates

    Property ranking|Compared to 518 Vientiane properties
    See all rankings
    Room size
    47 sqm.
    Room comfort score
    7.4/10
    Cleanliness score
    7.7/10
    Service score
    7.8/10
    Bigger than
    96
    %
    of Vientiane properties
    Better than
    92
    %
    of Vientiane properties
    Better than
    85
    %
    of Vientiane properties
    Better than
    83
    %
    of Vientiane properties
    Value for money7.4
    Distance to city center1.20 Km
    Location rating7.3
    Nearest airportWattay International Airport (VTE) - Laos
    Distance to airport5.4 km

    Rooms available at Don Chan Palace Hotel & Convention

    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 50 m²/538 ft²
    • River view
    • 1 king bed
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    Luxury Suite
    Luxury Suite
    ...
    • Room size: 100 m²/1076 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Classic Twin
    Classic Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
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    Executive Suite
    Executive Suite
    ...
    • Room size: 72 m²/775 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 36 m²/388 ft²
    • River view
    • 2 single beds
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    Superior Double
    Superior Double
    ...
    • Room size: 36 m²/388 ft²
    • River view
    • 1 double bed
    Enter dates to see prices
    Superior Single
    Superior Single
    ...
    • Room size: 36 m²/388 ft²
    • River view
    • 1 single bed
    Enter dates to see prices
    Classic Double
    Classic Double
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Classic Single
    Classic Single
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    City Suite, 1 King Bed, Smoking, Private Bathroom
    City Suite, 1 King Bed, Smoking, Private Bathroom
    ...
    • Separate shower/bathtub
    Enter dates to see prices

    What people love about Don Chan Palace Hotel & Convention

    • 7.6
      Very good
      Location

      "Location was good and service at lobby reception was standard."

      Teck J.

      |

      August 24, 2018

    • 9.2
      Exceptional
      Cleanliness

      "The room also clean and the breakfast is also good."

      BONGSU

      |

      November 1, 2017

    • 9.6
      Exceptional

      "Stay relaxed and very quiet atmosphere."

      TAKESHI

      |

      August 17, 2017

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    More about Don Chan Palace Hotel & Convention

    More about Don Chan Palace Hotel & Convention

    8.0
    Very good

    "Great hotel ,good size room getting on ,will need renovation..."

    Joseph

    |

    April 23, 2018

    An overview

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    Most talked about facilities

    Housekeeping
    16 mentions
    Breakfast
    15 mentions
    Food & Dining
    13 mentions
    View
    10 mentions

    What they offer

    9.2
    Exceptional
    Staff 

    "The staff at the reception was very kind and lovely."

    soojin

    |

    November 23, 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American

    Restaurants on site

    Riverland
    Cuisine:Asian, International
    Menu:Buffet, A-la-carte
    Yue Yuan Chinese Restaurant
    Cuisine:Chinese
    Top Club
    Cuisine:Asian, International, Thai

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Don Chan Palace Hotel & Convention from real guests

    Overall rating
    7.5
    Very good
    From 807 reviews
    Provided by verified guests of
    Agoda Reviews (738)Booking.com Reviews (69)
    Rating via Agoda7.5
    /
    10
    Cleanliness7.7
    Facilities7.8
    Location7.3
    Room comfort and quality7.4
    Service7.8
    Value for money7.4
    High score for Vientiane
    Rating
    9+ Exceptional (100)
    8-9 Excellent (74)
    7-8 Very Good (140)
    6-7 Good (77)
    <6 Below Expectation (144)
    Time of the year
    Mar - May (122)
    Jun - Aug (147)
    Sep - Nov (133)
    Dec - Feb (133)
    All guests (738)
    All room types
    All languages

    Show reviews that mention 

    Showing 535 verified guest comments
    12345
    9.2
    Exceptional
    soojin from South Korea
    Couple
    Classic Double
    Stayed 1 night in November 2017

    It was comfortable stay”

    We stayed here at the last day of our travel in laos for refreshing and taking rest. The staff at the reception was very kind and lovely. Air-conditioner, shower was ok also. There is bath tub for taking a bath also. But location is little bit far from main city and night market also. But close to center Mall. 10min by walk.

    Reviewed November 23, 2017
    8.3
    Excellent
    David from Australia
    Couple
    Classic Double
    Stayed 4 nights in April 2014

    Relaxing”

    Quiet, big rooms, free shuttle service

    My husband and I stayed four nights at the Don Chan Palace in Vientiane and it was lovely. We were in Room 1221 on the 12th floor overlooking the city. Even though we booked this hotel on Agoda as it said it was on the riverfront, it really is not. The river can be seen from the swimming pool area and that's about it. However, there aren't many negative things to say about this hotel. Check in and check out took less than 5-10 minutes as there was no one else. There was a variety of Western and Asian food for breakfast. The Malaysian chef was very friendly. The Head Chef was English and was new to the hotel. A few of the waitresses had a very poor command of English but they were very helpful. My husband and I loved the Lobby area as it is huge enough to do ballroom dancing. There is a cake and coffee shop in the Lobby area and it's very cheap. The hotel provides free shuttle bus every hour to the fountain area in town and picks you up at the same place. You have to book the shuttle bus to use it. It was the Laos Buddhist New Year while we were there and it was good of the Hotel Management to advise us to take care of our belongings when we went out as people were throwing water. If you like loud music and looking for a bar, there is one opposite the hotel called "April 12". We never went there but could hear the music thumping loud which stopped about midnight. The hotel is quite far from the downtown area which didn't bother us as Vientiane is very quiet and not too much to sightsee. There is a small restaurant adjacent to the hotel (when you cross the bridge and turn right) which serves great food. They have a bar in the restaurant as well. TIP: On your departure day, do not hire any taxis and spend unecessary money as the hotel provides free shuttle van to the airport as well which was great. The swimming pool was clean.

    Reviewed April 25, 2014
    9.3
    Exceptional
    MISS from Thailand
    Business traveler
    Classic Twin
    Stayed 2 nights in August 2013

    luxuary hotel and free wifi in room ”

    luxuary hotel , good wifi , very clean room

    The room is very clean and big room .Hotel breakfast is o.k.. The lobby hotel is very large and luxuary. I can sleep well because of no sound around the hotel . I am happy very much. The price is resonable when compare with the quality of the hotel .It is a little far from the city center .

    Reviewed September 03, 2013
    9.0
    Exceptional
    MISS from Thailand
    Business traveler
    Classic Twin
    Stayed 2 nights in August 2013

    luxury hotel and big lobby”

    clean , resonable price ,free wifi in guestroom

    Beautiful luxury hotel lobby is very spacious, clean rooms smell musty. Marriott hotel will open many years but still everything is clean and well maintained. There are certainly more convenient Internet access in guest rooms and lobby, the breakfast room is very expensive compared to the quality. The area around the hotel has no shopping or restaurants to ride away. But not far away, but the car does not want the hotel offers a free to run around town roundabout fountains are very good too.

    Reviewed August 27, 2013
    9.3
    Exceptional
    Vincent from France
    Business traveler
    Classic Twin
    Stayed 3 nights in September 2011

    Nice 5star with the equivalent service”

    Nice rooms, good service and nice view

    I had chosen the hotel because of the location and I actually really enjoyed my stay. Nice staff with great smile and good service. The only small inconvenience is the distance from the airport (you'll pay 8 usd instead of 7 for downtown). Lovely pub inside the hotel with karaoke.

    Reviewed October 12, 2011
    9.3
    Exceptional
    CHOO from Malaysia
    Business traveler
    Superior Double
    Stayed 3 nights in April 2010

    Impressive Hotel In Vientiane”

    Mekong View, near town and airport
    Air-conditioner is weak

    Spent 4 days 3 nights in don chan palace, very impressed with the service provide by don chan palace to me especially they guide me how to walk around in the town and exactly how much to pay for the tuk tuk so i wont overpaid it..The view from the pool are amazing...The room are large and they provide a special floor for non smokers..

    Reviewed April 25, 2010
    8.0
    Excellent
    Laurie from Canada
    Couple
    Classic Twin
    Stayed 1 night in December 2009

    A typical 4-5 star”

    The hotel is tall and on the banks of the Mekong. The location is good and the food is great. Free transport is provided to the airport upon departure.
    The internet rates are too much and the prices for food and alcohol are much too expensive. Getting taxis from the hotel can also be a problem.

    The location of the Don Chan Palace Hotel is central and the food is great and free transport is provided to the airport upon departure. The internet rates are too expensive and the prices for food and alcohol are very expensive compared to the prices found nearby. Getting taxis from this hotel can also be a problem, although Tuk-Tuks can be obtained farly easily by walking the main road. This hotel is OK for a short stay if the Green Park Boutique Hotel is full.

    Reviewed December 27, 2009
    9.3
    Exceptional
    Herb from United States
    Group
    Superior Double
    Stayed 3 nights in September 2009

    don chan on the mekong”

    staff were pleasant, splendid view of mekong, and rooms were comfortable with all amenities
    not in town, but shuttle runs occasionally so not really a problem

    Was originally planning to stay near town center, but Don Chan had a great rate through Agoda. Although it is a large hotel, staff were all attentive and willing to assist on all levels. Pool was covered which was a good thing since it is very hot in Vientianne, and fitness center was replete with various exercise equipment. Also included sauna and steam room, though sauna was inop some days. Price included breakfast serving Asian and Western and other international dishes. Rooms were well appointed and comfortable, including a balcony on Mekong river side. Would stay here again.

    Reviewed October 08, 2009
    8.3
    Excellent
    Jan from United Kingdom
    Solo traveler
    Superior Double
    Stayed 3 nights in September 2009

    Don Chan Palace”

    Best hotel in Vientiane, quite central, great nightclub open until 2.30am
    Internet not included and expensive, breakfast poor.

    The Don Chan Palace is overall a very nice hotel, the staff are extremely courteous and helpful. The nightclub in the hotel is about the only place to drink after 12.30am in Vientiane so you can always find something going on after hours. The internet charges ($16/day) seem a bit excessive in this day and age when most hotels include it for free.

    Reviewed October 06, 2009
    9.0
    Exceptional
    RAMON from Australia
    Family with young children
    Stayed 5 nights in September 2008

    Excellent river views”

    Swimming pool deck with views of the river is A1 Gymnasium overlooking river A1 Delicious Thai/Lao Cuisine
    Aircon had trouble keeping the room cool with the afternoon sun

    Room condition was immaculate, this is a quality hotel. Breakfast rates with one of the best, and the food was amongst the best quality we could find in Vientianne. Not too impressed with the aircon temp being a little high, refrigerator not very efficient. Staff was great, i definitely recommend this hotel.

    Reviewed September 29, 2008
    6.0
    Ralph from Canada
    Couple
    Deluxe Suite
    Stayed 1 night in December 2018

    This is not a 5 star hotel”

    Room 1108 was extremely disappointing, jacuzzi did not work, AC did not work. Maybe this hotel was a 5 star hotel at one time but it is in disrepair now. To keep the stars you need to keep the facility in running condition. Step on to the balcony and the outside wall is peeling away from the face. Staff was friendly and no beef with them. The entrance lobby does give the impression that all is well here. Perhaps rooms booked through Agoda site with good rates don’t get the rooms that people who pay more get? In any case this hotel doesn’t deserve 5 stars.

    Reviewed January 01, 2019
    3.2
    Peng from Singapore
    Business traveler
    Classic Single
    Stayed 5 nights in December 2018

    Worse experience ever”

    It’s so far from the restaurants. The building is old. It claims to be 5 stars but it’s not. I’ve stayed in so many other 3-4 star hotels that’s better than here. Many of the staff cannot speak English. My friend stayed in Crown, which is nearby, and paid lesser! And that was really a 5 Star hotel. I chose this place thinking that since it costs more it should be better but no it’s the worst hotel I’ve ever stayed for the price I’m paying.

    Reviewed December 28, 2018
    4.4
    Peng from Singapore
    Solo traveler
    Classic Double
    Stayed 5 nights in December 2018

    This is the most overpriced “5 Star” hotel. It’s not even worth 4 stars, at most 3 stars.”

    For the amount charged u would expect a 5 stars experience but no, it’s such a let down. The building is not new, staff can’t speak English. Food is expensive but taste bad. There is a nearby 5 stars hotel(Crown) that cost less.

    Reviewed December 28, 2018
    10.0
    Exceptional
    Jonghyun from Thailand
    Group
    Superior Single
    Stayed 1 night in December 2018

    best hotel for group.”

    best hotel for group.

    Reviewed December 06, 2018
    10.0
    Exceptional
    Jonghyun from Thailand
    Group
    Superior Twin
    Stayed 1 night in December 2018

    best hotel for group.”

    best hotel for group.

    Reviewed December 06, 2018
    10.0
    Exceptional
    Jonghyun from Thailand
    Group
    Superior Single
    Stayed 1 night in December 2018

    best hotel for group.”

    best hotel for group.

    Reviewed December 06, 2018
    9.6
    Exceptional
    Jonghyun from Thailand
    Group
    Superior Twin
    Stayed 1 night in December 2018

    best hotel for group.”

    best hotel for group.

    Reviewed December 06, 2018
    5.2
    Mikhail from Philippines
    Solo traveler
    Classic Single
    Stayed 3 nights in June 2018

    They can do better”

    It’s a chinese built hotel for the chinese. Most of the guests are chinese. The breakfast food was chinese. The room I got was for one but it could easily fit two. There’s a tub. That’s good. It would’ve been better if they put me in a room facing the mekong river.

    Reviewed June 13, 2018

    reallly sorry for that because our river view room quantity are less the city view rooms, we hope that next time could provide the river view rooms for you since you book the superior or advanced room type that will be all river view, have a nice day.

    Responded July 10, 2018
    Don Chan Palace Hotel & Convention
    6.8
    Good
    choua from United States
    Group
    Superior Twin
    Stayed 1 night in May 2018

    Good”

    Hotel rooms needs upgrading, dirty carpetings, rooms reeks cigarette stench, old show head systems and bathroom decors. Location is not within walking distance to night market or markets, outside appearance is beautiful but interor rooms totally need new facelift.

    Reviewed June 12, 2018

    we will renovate and decorate the guests rooms one floor by one floor since middle of July, the new living environment will be provided as soon as possible.

    Responded July 10, 2018
    Don Chan Palace Hotel & Convention
    9.2
    Exceptional
    BONGSU from South Korea
    Business traveler
    Classic Single
    Stayed 1 night in October 2017

    Good Hotel in Vientiane!”

    I usually use this hotel when I have a business in Vientiane. This hotel is a little bit far from downtown but they have their own shuttle bus so it's okay. The room also clean and the breakfast is also good.

    Reviewed November 01, 2017
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    Don Chan Palace Hotel & Convention
    |Very good 7.5
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    • Very good location
    • Wat Si Muang
    • Vientiane Bus Station is within 1.01 km