7.5
Very good
/10
(775 reviews)See what guests said
Housekeeping6
Breakfast4
View2
See map
7.3

Very good

Location rating score

Very good location - 930 meters from city center
Parking
FREE
Popular landmarks
COPE Visitor Centre 680 m
Wat Ho Phra Keo 830 m
Wat Si Saket 930 m
Presidential Palace 940 m
Black Stupa (That Dam) 1.2 km
Mekong Riverside Park 1.6 km
Vientiane Night Market 1.6 km
Patuxai 1.8 km
Pha That Luang 3.3 km
Buddha Park 16.6 km
Nearby landmarks
Lunar 36 40 m
Ministry of Health 210 m
Wat That Khao 280 m
Dr. Bouathep Clinic 380 m
Vientiane City Pillar Shrine 390 m
Icat Gallery 390 m
Green Organic Vegetable 390 m
King Srisavangvong Monument 390 m
Noupheuak Pharmacy 400 m
Wat Si Muang 410 m
Don Chan Palace Hotel & Convention

"We love this hotel"

thao - September 4, 2018
Classic Double Room - Room plan Don Chan Palace Hotel & Convention
Lobby Don Chan Palace Hotel & Convention
Lobby Don Chan Palace Hotel & Convention
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Free Wi-Fi

Don Chan Palace Hotel & Convention

Unit 6 Piawat Village,Sisattanak District, Riverfront, Vientiane, Laos, 1000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to COPE Visitor Centre
Within 680 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 1 kilometers to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

Cheaper than 67% of all properties in Vientiane in the last 24 hoursCompared to 324 Vientiane properties at Agoda for various dates
Value for money7.4
Distance to city center1.20 Km
Location rating7.3
Nearest airportWattay International Airport (VTE) - Laos
Distance to airport5.4 km

Rooms available at Don Chan Palace Hotel & Convention

Deluxe Double Room
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed
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Luxury Suite
...
  • Room size: 64 m²/689 ft²
  • River view
  • 1 king bed
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Classic Twin Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Executive Suite
...
  • Room size: 72 m²/775 ft²
  • River view
  • 1 king bed
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Superior Twin Room
...
  • Room size: 36 m²/388 ft²
  • River view
  • 2 single beds
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Superior Double Room
...
  • Room size: 36 m²/388 ft²
  • River view
  • 1 king bed
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Classic Double Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Double Deluxe Executive
...
  • Room size: 32 m²/344 ft²
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Executive Suite with River View
...
  • Room size: 72 m²/775 ft²
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Duluxe Double Room with River View
...
  • Room size: 50 m²/538 ft²
  • 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Don Chan Palace Hotel & Convention?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Don Chan Palace Hotel & Convention?

Don Chan Palace Hotel & Convention is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 10 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Don Chan Palace Hotel & Convention also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Don Chan Palace Hotel & Convention has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Vientiane with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Don Chan Palace Hotel & Convention?

Start your mornings right, with the continental and buffet breakfast options offered at Don Chan Palace Hotel & Convention. Adults can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Don Chan Palace Hotel & Convention?

Don Chan Palace Hotel & Convention does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Property ranking|Compared to 324 Vientiane properties
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Room size
46 sqm.
Room comfort score
7.4/10
Cleanliness score
7.7/10
Service score
7.8/10
Bigger than
92
%
of Vientiane properties
Better than
88
%
of Vientiane properties
Better than
72
%
of Vientiane properties
Better than
70
%
of Vientiane properties
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Overall rating:
7.5
Very good
775 reviews
Cleanliness
7.7
Facilities
7.4
Location
7.3
Read all reviews >
More about Don Chan Palace Hotel & Convention

More about Don Chan Palace Hotel & Convention

Don Chan Palace Hotel & Convention is the first ever international 5-star hotel in the capital of Laos. It is strategically located along the infamous Mekong River and within easy reach to the city's embassies, main business districts, major cultural sites, and ancient temples. The hotel is also ideally situated near traditional markets and local areas of interest and just 12 minutes from Wattay International Airport. Those looking for first-rate sporting and leisure facilities will find a pool table, sauna, steam room, and outdoor pool. Guests seeking that perfect blend of attentive care and modern convenience will find just that at this lovely hotel.

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Most talked about facilities

Housekeeping
16 mentions
Breakfast
15 mentions
Food & Dining
13 mentions
View
10 mentions

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Don Chan Palace Hotel & Convention from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.7
Facilities7.4
Location7.3
Room comfort and quality7.4
Service7.8
Value for money7.4
High score for Vientiane
Rating
9+ Exceptional (102)
8-9 Excellent (76)
7-8 Very Good (141)
6-7 Good (79)
<6 Below Expectation (143)
Time of the year
Mar - May (122)
Jun - Aug (147)
Sep - Nov (134)
Dec - Feb (138)
All guests (775)
All room types
All languages

Show reviews that mention 

Showing 541 verified guest comments
12345
9.3
Exceptional
Patrick from United States
Solo traveler
Classic Double Room
Stayed 1 night in November 2014

Great Deal for a High Quality Laotian Hotel”

Cleanliness, Rooms, Breakfast

I stayed at the Don Chan Palace Hotel & Convention for one day during my layover in Vientiane and I wish it was longer. The staff was nice and greeted me well as I entered the hotel and took me and my luggage to my room with no problem, even though the hotel was huge. I enjoyed a spacious and luxurious (for Laos standards) hotel at a nice price with air conditioning and wifi coming to me in my room with no problem. The hotel is situated at a nice location in Vietiane, walking distance from the main boulevard, but it has a huge frontal property that you have to traverse before you get to the front door of the hotel building. The lobby and rooms were nicely designed and aesthetic. I had no problems with black outs during my stay. I found the free breakfast really nice and contained a good amount of variety for a buffet. It kept with the 5-star quality of the hotel. I will be sure to stay at the Don Chan Palace Hotel & Convention again on my next stay in Vientiane.

Reviewed August 13, 2015

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9.2
Exceptional
Nicholas from Thailand
Couple
Stayed 2 nights in August 2017

A quiet place by the river”

Despite a little rundown, and probably at a good 4* level and not 5*, Don Chan Palace is an excellent value for money choice. We had a room on the 11th floor with panoramic view over river Mekong & the view of the most amazing sunsets. Rooms are large and despite furniture being old they are well maintained and clean. Breakfast is exquisite and offers a large variety of both European and Asian dishes - while some are cooked for you on the spot. Dining in the hotel is a good option as it offers a diverse selection of foods (this is for the main hotel restaurant, there is also a Chinese restaurant which we didn’t try) at a very good value. There is a decently equipped gym & a swimming pool. Location might not be for everyone but it works if you are looking for a quiet base while exploring Vientiane. The hotel offers a shuttle bus to the city centre that runs every 2 hours, from 10am until 8pm (last pick up from the city centre is at 8.15pm) – it is an approximate 20’ – 25’ walk from the hotel to the city centre

Reviewed August 15, 2017

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8.3
Excellent
David from Australia
Couple
Stayed 4 nights in April 2014

Relaxing”

Quiet, big rooms, free shuttle service

My husband and I stayed four nights at the Don Chan Palace in Vientiane and it was lovely. We were in Room 1221 on the 12th floor overlooking the city. Even though we booked this hotel on Agoda as it said it was on the riverfront, it really is not. The river can be seen from the swimming pool area and that's about it. However, there aren't many negative things to say about this hotel. Check in and check out took less than 5-10 minutes as there was no one else. There was a variety of Western and Asian food for breakfast. The Malaysian chef was very friendly. The Head Chef was English and was new to the hotel. A few of the waitresses had a very poor command of English but they were very helpful. My husband and I loved the Lobby area as it is huge enough to do ballroom dancing. There is a cake and coffee shop in the Lobby area and it's very cheap. The hotel provides free shuttle bus every hour to the fountain area in town and picks you up at the same place. You have to book the shuttle bus to use it. It was the Laos Buddhist New Year while we were there and it was good of the Hotel Management to advise us to take care of our belongings when we went out as people were throwing water. If you like loud music and looking for a bar, there is one opposite the hotel called "April 12". We never went there but could hear the music thumping loud which stopped about midnight. The hotel is quite far from the downtown area which didn't bother us as Vientiane is very quiet and not too much to sightsee. There is a small restaurant adjacent to the hotel (when you cross the bridge and turn right) which serves great food. They have a bar in the restaurant as well. TIP: On your departure day, do not hire any taxis and spend unecessary money as the hotel provides free shuttle van to the airport as well which was great. The swimming pool was clean.

Reviewed April 25, 2014

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8.7
Excellent
Lyn from United States
Business traveler
Stayed 3 nights in July 2013

Nice, clean and confortable hotel with good view o”

Friendly and attentive staff, accomidating in responding to special requess such as late check out, quality and cleanliness of rooms, very good breakfast buffet

I was in Vientiane for business and I found the Don Chan Palace Hotel very clean and well managed. The staff was very friendly and helpful in arranging for transportation when I had to go to meetings. The hotel offered free bicycles, which my wife and I used to bike along the riverside and around the city. They have a very good fitness center, with a full complement of weights and equipment and helpful attendant. The only problem I encountered was the WiFi signal was not strong on the upper floor where we stayed. Other than poor WiFi signal the stay was excellent.

Reviewed July 22, 2013

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9.3
Exceptional
CHOO from Malaysia
Business traveler
Stayed 3 nights in April 2010

Impressive Hotel In Vientiane”

Mekong View, near town and airport
Air-conditioner is weak

Spent 4 days 3 nights in don chan palace, very impressed with the service provide by don chan palace to me especially they guide me how to walk around in the town and exactly how much to pay for the tuk tuk so i wont overpaid it..The view from the pool are amazing...The room are large and they provide a special floor for non smokers..

Reviewed April 25, 2010

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9.3
Exceptional
Martin from Germany
Solo traveler
Classic Twin Room
Stayed 1 night in May 2010

Good hotel”

Disco, location

Visa trip from Thailand. Would do it the same way again with a one night stay in the Don Chan Palace. The disco on the third floor is one of the very few spots in Vientiane to go out. I liked to simply go upstairs from there after the disco. Very convenient. Also, the view over the river is beautiful.

Reviewed November 03, 2010

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9.3
Exceptional
Herb from United States
Group
Stayed 3 nights in September 2009

don chan on the mekong”

staff were pleasant, splendid view of mekong, and rooms were comfortable with all amenities
not in town, but shuttle runs occasionally so not really a problem

Was originally planning to stay near town center, but Don Chan had a great rate through Agoda. Although it is a large hotel, staff were all attentive and willing to assist on all levels. Pool was covered which was a good thing since it is very hot in Vientianne, and fitness center was replete with various exercise equipment. Also included sauna and steam room, though sauna was inop some days. Price included breakfast serving Asian and Western and other international dishes. Rooms were well appointed and comfortable, including a balcony on Mekong river side. Would stay here again.

Reviewed October 08, 2009

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8.3
Excellent
Brian from Australia
Couple
Stayed 3 nights in May 2009

Courteous Atmosphere”

Friendly and Helpful Staff Clean & Spacious Room
Bit too far from City Centre, however hotel shuttle was reliable and efficent

Arrived from Van Vieng hot and dusty but Don Chan reception staff made us welcome with a quick and hassle-free registration. Room was up to expectations with good view over Mekong River. Every thing in room worked well, air-con, fridge shower ect. (unlike other hotels during Lao Trip) Request for iron was also no problems. Breakfast food good & plenty available. Our stay was for 3 nights and while we walked to & from hotel to town a couple of times it realy is a bit out of the action and activity of Vientiane city. Taxis wanted 350/400 kip for one way trip but with some haggling can get for 200kip hotel shutle is available but on set schedule which is posted on board in reseption. Would stay at Hotel again if clean and efficent service is your priority but would seek closer location if you want everything at fingertips.

Reviewed June 10, 2009

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9.3
Exceptional
Vincenzo from Italy
Couple
Stayed 4 nights in August 2008

beautiful stay in Vientane”

wonderful hotel, high standards, luxury rooms, good and kind hospitality, good spa non expensive, useful and large parking area, beautiful pool and good sauna. wonderful river view.
hard to say, maybe restaurants could do longer opening hours

I found Don Chan on the Agoda website. I made hotel reservation and payment just a few hours before (12 PM) and i checked in without problems at 10 AM. The hotel is a gourgeus building on a Mekong island, not so far from city center. Room rates are quite affortable, quality is very high. This hotel is a great choice for a stop over in Ventiane. You can also use it as a base for a short trip in Ventiane province. I spent 8 days in that hotel, very relaxing. The river promenade is just few minutes walk (you just have to cross the little bridge) and is plenty of very nice restaurants and street food kiosks.

Reviewed August 26, 2008

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8.3
Excellent
Jan from United Kingdom
Solo traveler
Stayed 3 nights in September 2009

Don Chan Palace”

Best hotel in Vientiane, quite central, great nightclub open until 2.30am
Internet not included and expensive, breakfast poor.

The Don Chan Palace is overall a very nice hotel, the staff are extremely courteous and helpful. The nightclub in the hotel is about the only place to drink after 12.30am in Vientiane so you can always find something going on after hours. The internet charges ($16/day) seem a bit excessive in this day and age when most hotels include it for free.

Reviewed October 06, 2009

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8.0
Excellent
Laurie from Canada
Couple
Classic Twin Room
Stayed 1 night in December 2009

A typical 4-5 star”

The hotel is tall and on the banks of the Mekong. The location is good and the food is great. Free transport is provided to the airport upon departure.
The internet rates are too much and the prices for food and alcohol are much too expensive. Getting taxis from the hotel can also be a problem.

The location of the Don Chan Palace Hotel is central and the food is great and free transport is provided to the airport upon departure. The internet rates are too expensive and the prices for food and alcohol are very expensive compared to the prices found nearby. Getting taxis from this hotel can also be a problem, although Tuk-Tuks can be obtained farly easily by walking the main road. This hotel is OK for a short stay if the Green Park Boutique Hotel is full.

Reviewed December 27, 2009

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7.3
Very good
Gregory from Australia
Couple
Classic Twin Room
Stayed 3 nights in December 2008

A pleasurable stay in a grande hotel in Laos”

Staff have great concierge skills. Excellent swimming pool. Comfortable bed.
Distance: the hotel is a few minutes walk from the main tourist and commerce area. Time to finish the landscaping!

This Grand hotel creates a great impression of the larger hotels of older colonial times, especially if your arrival is at night. By day it is a few minutes walk from the main tourist and commerce area. Prepare to dodge the visiting convoy of fast moving limousines and police escorts along the drive to the hotel, if you have walked into the township as wealthy business people and visitors tend tend to make this their home away from home. Impressions of the place being in need of a partial make over and a good scrub were probably influenced by the lack of substantial rainfall for some considerable time coinciding with our visit. Staff are impeccable in their manners and professionalism and have strong talents in the concierge department. Good food and a nice functional pool and sauna to help work off the calories. Yes, I will return to the Don Chan Palace Hotel in Vientiane.

Reviewed July 12, 2009

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7.7
Very good
jeff from United States
Solo traveler
Stayed 5 nights in June 2009

Expensive full service”

Full service hotel, shutttle to town and mourning market, great rooms, good view of mekong, disco in hotel
kinda secluded, expensive, almost too large

Don chan palace is a good choice for the business travel or to hold a convention at. For the common tourist you are better off in a smaller hotel near town. If you are on a family vacation Don chan is not a bad choice. When I stayed it felt as if I was the only guest there. The place was empty. The disco at night is the place to go after midnite.

Reviewed June 13, 2009

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7.7
Very good
John from Singapore
Business traveler
Stayed 2 nights in January 2010

Overview of Don Chan”

Peaceful, safe, privacy, space, staffs.
not much really.

As this was my first trip to Laos, was unsure about local transportation, foods, etc. Fortunately, this is the best hotel that i have stayed in all my "first visit" to numerous countries. Overall, this hotel may looked a bit unfriendly as it is one of the poshest in Laos, but the staffs added a great touch of hospitality to make my stay truly pleasant and enjoyable. As i was on a business trip, i could not really enjoy the culture aspect of Laos, but with such a wonderful experience, i would likely be going back as a tourist and enjoying Laos. And my choice of stay would obviously be Don Chan Palace.

Reviewed January 18, 2010

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8.7
Excellent
Richard from United States
Couple
Stayed 2 nights in March 2010

Don Chan Hotel”

Clean Convenient Helpful staff Good value
None

We stayed at Don Chan Hotel in Ventiane. We had previously booked another hotel, and when we got there, it was not as advertised, so after one night, we moved to Don Chan. Even though it was short notice, we got a great rate, and treated as royalty.

Reviewed April 07, 2010

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7.0
Very good
John from Australia
Business traveler
Stayed 1 night in April 2011

Large comfortable rooms but a little bit pricey.”

Rooms, Nightclub, Service and Massage Parlor.

don chan palace is a very comfortable but quite expensive hotel’s when compared to what’s available in vientiane. upon arrival i found the staff very helpful and minimal time was spent to check in. after a few hours of rest i decided to make my way to the third floor for a traditional laos massage which was very professional yet expensive once again. the service was well worth the money. i was not impressed with the food at all as it seemed like it came directly out of a tin. a great advantage about staying at don chan is that they have a fantastic nightclub on the third floor called lunar which really goes off around midnight……guests of the hotel can enter for free

Reviewed May 04, 2011

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9.0
Exceptional
Jason from United States
Couple
Classic Twin Room
Stayed 1 night in November 2011

Lovely service with a smile”

Restaurant was excellent and well priced, Prompt service, clean

A beautiful hotel-It seems to be used mostly for conventions and tour groups which we found out on our second night when the hotel filled to the brim. Enjoyed the workout room tremendously-very well equipped. Breakfast was the most amazing thing we've ever seen-Lao, Chinese, European, American food all mixed in a fresh buffet. Delicious! There is a nightclub that opens up inside the hotel every night from 11pm until 3 am. This is a huge drawback, and I don't understand what it's doing in such a nice hotel. Ask for a room as far away as possible. Top floor and on the left side.

Reviewed December 01, 2011

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8.0
Excellent
THANEE from Thailand
Business traveler
Classic Twin Room
Stayed 1 night in April 2010

Don Chan hotel in Lao”

good facilities and clean
location is far from city, must have a car

Don Chan hotel is own by cojunction of Lao nad Malasia. It is good when compare with other hotels in Vientian. The location is quit far from city. It cost resonable.

Reviewed May 13, 2010

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9.3
Exceptional
Daisuke from Japan
Business traveler
Stayed 1 night in December 2008

Excellent staffs”

Hospitality of staffs, Excellent river view.

When I stayed there, I lost a wallet at the fitness room, but luckily, the staffs kept my wallet kindly. I really appreciate them. Even staffs at some hotels in every country are said to steal belongings of guests. The staffs there, are trained very well. If I have a chance to visit Vientiane again, I will choose there again off course.

Reviewed December 28, 2008

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8.0
Excellent
Geoffrey from Australia
Couple
Stayed 3 nights in October 2016

Classy, great staff”

Don Chan was a pleasant hotel to stay at, with the facilities in good order. We had to change the booking and stay only the 1 night but the staff were very helpful and understanding. I would stay there again.

Reviewed January 06, 2017

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