Dorsett Chengdu Hotel
2018

Dorsett Chengdu Hotel

No.168 Xi Yulong Street, Wenshu Yuan Monastery Area, Chengdu, China, 610000
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    Dorsett Chengdu Hotel Reviews

    8.7
    Excellent
    /10
    (1267 reviews)See what guests said
    10.0
    Exceptional

    "This is one of the best hotels we have stayed at in China fo..."

    James

    -

    October 2, 2018

    8.9
    Excellent value for money
    Recommended by 94% of guests

    Things you’ll love about Dorsett Chengdu Hotel

    Things you'll love

    • 350 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Chengdu

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Wenshu Yuan Monastery940 m
  • Chunxi Road1.47 km
  • Kuanzhai Ancient Street of Qing Dynasty1.48 km
  • Jinli Street3 km
  • Wuhou Memorial Temple3.01 km
  • Du Fu Thatched Cottage Park3.93 km
  • Jinsha Site Museum5.8 km
  • Giant Panda Breeding Research Base (Xiongmao Jidi)10.39 km
  • Mount Qingcheng55.51 km
  • Dujiang Dam56.82 km
  • Value for money8.9
    Distance to city center1.5 Km
    Location rating9.0
    Nearest airportChengdu Shuangliu International Airport (CTU)
    Distance to airport14.8 km
    Property overview

    Located at the Luoma Market area of Chengdu, Dorsett Chengdu Hotel is close to downtown Chunxi Road and the Chengdu Sports Center. The strategic location near the metro line allows for easy access to the city. The hotel features 556 luxury guest rooms and suites with contemporary furnishings. A multi-functional ballroom and meeting rooms are ideal for meetings and events. For dining options, savor international cuisine from pizza to sushi at Yue Rong Café. For traditional culinary, guests can try Canton and Sichuan cuisine at Fu Yue Xuan Chinese Restaurant. If you’re looking for Asian inspired hospitality, look no further than Dorsett Chengdu Hotel.

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    Rooms available at Dorsett Chengdu Hotel

    8.7
    Excellent
    Room comfort & quality
    Double Room
    Double Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 1 queen bed
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    Standard King Bed
    Standard King Bed
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
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    Executive King
    Executive King
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Deluxe Double Room
    Executive Deluxe Double Room
    ...
    • Room size: 42 m²/452 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Deluxe King Bed
    Deluxe King Bed
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard Twin Bed
    Standard Twin Bed
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds
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    Executive Deluxe King
    Executive Deluxe King
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Twin
    Executive Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for Dorsett Chengdu Hotel?

    What people love about Dorsett Chengdu Hotel

    • 10.0
      Exceptional
      Cleanliness

      "Hotel is clean and very value for money."

      Alina

      |

      January 5, 2019

    • 8.0
      Very good
      Location

      "Basically, this hotel is located "near" to the CBD area."

      Wing C.

      |

      January 7, 2019

    • 8.4
      Excellent
      Breakfast

      "Good array of breakfast."

      julie

      |

      June 28, 2018

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    More about Dorsett Chengdu Hotel

    More about Dorsett Chengdu Hotel

    8.8
    Excellent

    "The rooms were clean, well-kept."

    Ai L.

    |

    January 2, 2019

    Read more reviews

    What they offer

    9.6
    Exceptional

    "Speedy check-in process."

    James

    |

    September 7, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Only one breakfast included in promotion room types, except for early bird booking.

    Reviews of Dorsett Chengdu Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1267)Booking.com Reviews (1698)
    8.7
    /
    10
    Cleanliness8.8
    Facilities8.4
    Location9.0
    Room comfort and quality8.7
    Service8.7
    Value for money8.9
    All languages
    All guests (1267)
    All room types

    Show reviews that mention 

    Showing 693 verified guest comments
    12345
    8.0
    Excellent
    Cho from Malaysia
    Family with teens
    Standard King Bed
    Stayed 4 nights in May 2019

    Not bad but not the toilet”

    Overall the hotel was ok. However if you have high expectations on the bathroom, then please don't stay in this hotel. The bathroom is mouldy, not well maintained at all. Feel disgusted when taking my shower.

    Reviewed May 22, 2019

    Dear Cho, Thank you for your kind review. We take great importance to your feedback, and share this with relevant department for possible actions to be taken. Looking forward to welcoming you again in the near future. With Regards! Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    10.0
    Exceptional
    HUI from Hong Kong
    Couple
    Standard King Bed
    Stayed 3 nights in April 2019

    Good Location, but the breakfast is a below average”

    The location is good, and all the facilities are right expected, just the breakfast can be better, with better bread offered, instead of those package sliced bread or muffin, and seems they are running short of waiting staff, no spare staff walk around to clean or serve anything. apart from that, it is fine to go

    Reviewed May 14, 2019

    Dear HUI, Thank you for your kind review. We take great importance to your feedback, and share this with relevant department for possible actions to be taken. Looking forward to welcoming you again in the near future. With Regards! Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    9.6
    Exceptional
    Pirasinee from Thailand
    Group
    Standard Twin Bed
    Stayed 6 nights in May 2019

    great hotel in fabulous location”

    Inexpensive great hotel, absolutely worth your money, only 10 meters from Luomashi subway station. Staff are polite and friendly, especially Mr. Young Yue who helped me making phone call for EMS service several times. Only one tiny thing that I didn't like, the pillows are way too soft and too flat.

    Reviewed May 11, 2019

    Dear Pirasinee, Thank you for your kind review. We are glad that you enjoyed the stay with us. The pillow as mentioned, there are more other choice for our guest,if you have any need,please contact the guest service center. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    10.0
    Exceptional
    Mark from Philippines
    Business traveler
    Standard King Bed
    Stayed 3 nights in May 2019

    Relaxing Hotel”

    The hotel is in the center of Chengdu City thus making it accessible. The staff are friendly and accommodating. Some of them can speak English which is a plus point. The [my] room is spacious and clean. Various food selection for breakfast. In case not included in the room, price is affordable at RMB 78. Car rental is available. Finally, a quiet and relaxing place after a long day at work.

    Reviewed May 18, 2019

    Dear Mark, Thank you for your kind review. We are glad that you enjoyed the stay with us.We take great importance to your feedback about language, and share this with relevant department for more training to be taken. Looking forward to welcoming you again in the near future. With Regards! Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    9.6
    Exceptional
    QiYun from Singapore
    Business traveler
    Standard King Bed
    Stayed 3 nights in March 2019

    Good stay”

    Service is great. The room is clean. Breakfast has various options.

    Reviewed May 21, 2019

    Dear QiYun, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    10.0
    Exceptional
    Winnie from Hong Kong
    Business traveler
    Standard Double Room
    Stayed 3 nights in May 2019

    Good Location and Delicious Breakfast”

    The location is close to the underground station. The breakfast was really delicious. Thumbs up!

    Reviewed May 21, 2019

    Dear Winnie, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    9.6
    Exceptional
    Man from Hong Kong
    Solo traveler
    Standard Twin Bed
    Stayed 1 night in April 2019

    Spacious room, reasonable room prices, competitive dinning cost, excellent services n super located”

    Friendly, helpful and warm hospitality. Pleasant dinning ambiance , low cost dinning w/ high quality, particularly the recommended set meals. Super location close by underground n +_40 mins by taxis to international airport.

    Reviewed April 30, 2019

    Dear Man, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    10.0
    Exceptional
    Ho from Hong Kong
    Solo traveler
    Standard King Bed
    Stayed 3 nights in April 2019

    SPICY PANDA”

    Extremely convenient location & quiet neighborhood too, just 2 min from a metro station! The best is there is no cigarette smell in all area within the hotel! Air conditioning is good too! Would stay in this hotel again! Chengdu is a good place to visit...

    Reviewed April 28, 2019

    Dear Ho, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    9.6
    Exceptional
    Ka from Hong Kong
    Couple
    Standard Double Room
    Stayed 4 nights in April 2019

    Impressive”

    We were deeply impressed to the services provided by Dorsett Grand Chengdu. Helpful front desk staff who was joyful, professional with clear explanations of hotel’s service and always stands with customer. Secondly, the location of hotel is excellent that easy to travel to the hotspots by railway network. The restaurant was good in provided very high quality food. Lastly, We hope the hotel will enhance their room facilities in coming future and it’s surely will be our first choice to stay when we come back again!

    Reviewed April 27, 2019

    Dear Ka, Thank you for your kind review. We are glad that you enjoyed the stay with us. The suggestion you mentioned, we will share this with hotel management. Looking forward to welcoming you again in the near future. With Regards! Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    9.2
    Exceptional
    Stephan from United States
    Couple
    Standard King Bed
    Stayed 4 nights in May 2019

    The hotel isn’t the Ritz but it’s a very good value and good location ”

    We stayed at hotels 3x more expensive around Chengdu to experience different locations around town. All in all, this isn’t the Shangri-La or Ritz but its a great value with a good breakfast and 10 yards from subway station. One negative is very few of the staff spoke English you had to really search for some one who did. The front desk did however have an English speaking person

    Reviewed May 15, 2019

    Dear Stephan, Thank you for your kind review. We take great importance to your feedback about language and share this with relevant department for more training to be taken. Looking forward to welcoming you again in the near future. With Regards! Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    10.0
    Exceptional
    Tan from Malaysia
    Group
    Standard Twin Bed
    Stayed 3 nights in March 2019

    clean n good location”

    Clean and nice hotel with a good location in the city center. The MRT station and 24 hours convenient shop just next to the hotel. At night, there is few fruits stall and a local hawker selling fried noodle and rice, taste delicious. Hotel breakfast 8s yummy.

    Reviewed April 13, 2019

    Dear Tan, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded April 18, 2019
    Dorsett Chengdu Hotel
    10.0
    Exceptional
    karen from United Kingdom
    Couple
    Standard King Bed
    Stayed 1 night in March 2019

    Good location”

    Less than 5 minutes walk out of luomashi metro. Friendly staff and very helpful. Easy walk to tianfu square and chanxi road. Rooms very spacious and comfortable. Did not have breakfast so unable to comment on that. Gym looked adequate but did not use. Highly recommend this hotel.

    Reviewed April 02, 2019

    Dear karen, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded April 04, 2019
    Dorsett Chengdu Hotel
    9.2
    Exceptional
    Ashleigh from Singapore
    Family with teens
    Deluxe King Bed
    Stayed 6 nights in September 2018

    Fantastic staff”

    Great hotel accompanied with great staff’s help. It was my first time there with my mom, thankfully we found Billy Zhang at Dorsett who went the extra mile to help us plan our itinerary including travel plans and the best way to save some bucks. Really thankful to have met Billy, if not for him our itinerary wouldve been a mess since it was our first time there! Dear hotel manager, kindly commend Billy for his A+ effort to ensure customers not only have a wonderful stay within the hotel, but also a wonderful trip within the country!!

    Reviewed March 28, 2019

    DearAshleigh, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded April 04, 2019
    Dorsett Chengdu Hotel
    10.0
    Exceptional
    Shi from Singapore
    Group
    Standard Twin Bed
    Stayed 3 nights in March 2019

    Great Hotel to Stay in Chengdu”

    + Really friendly staff at the guest reception and concierge. I would like to compliment Mr Cloudy Tao, who helped us in many ways from navigation to recommendation for touring in Chengdu. + Hotel is clean. No bathtubs! with standing showers and hot water baths during the chilling spring. the room is relatively big, with all the necessary necessities. You get to choose pillow too! + Location is near to Luomashi subway station, and easy to get around using the train. Just 3min walk away. Even traveling with young kids and elderly in my group, makes it really convenient! I strongly recommend to go to Wenshu Yuan, where there are really nice restaurants to chill out. + Check out the restaurants nearby! Hotpot and famous chain 陈麻婆豆腐! + Didn't had the hotel breakfast, but the little eateries just around the corner makes it really convenient to find food in the morning. The push carts of porridge are also really tasty. :) - PRETTY NONE!

    Reviewed March 12, 2019

    Dear Shi, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded March 15, 2019
    Dorsett Chengdu Hotel
    5.6
    Stanley from United Kingdom
    Business traveler
    Standard Twin Bed
    Stayed 5 nights in April 2019

    Aged facilities with poor guest relationship services”

    Room is reasonable sized and the hotel location is quite centrally located. But the hotel is only 6-year old but looks 26: dirty tiles, leakage of water from shower stall and toilet bowl, air-con didn’t function well etc. Some staff were okay but most are not even up to the competitive hospitality industry standard.

    Reviewed May 03, 2019

    Dear Stanley, We thank you for the feedback during your last stay with us.We have shared your review with our respective department concerned. Issues, as mentioned, will surely be taken seriously by the team for rectification. Corrective measures will be in place to ensure no future recurrence. We thank you once again for writing to us and wish to welcome you back for us to be in better service to you. Best regards Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    7.6
    Very good
    hsi from Malaysia
    Family with teens
    Standard Twin Bed
    Stayed 2 nights in April 2019

    Value for money”

    Good location, just next to metro. Friendly and helpful staff, speedy check in check out. Very weak wifi, disappointing breakfast(lots of variety but nothing is delicious), the bathroom glass is see-thru even with the curtain down, bathroom is old and dirty and the shampoo,bath gel etc is low quality.

    Reviewed April 24, 2019

    Dear hsi, Thank you for your kind review. We take great importance to your feedback, and share this with relevant department for possible actions to be taken. Looking forward to welcoming you again in the near future. With Regards! Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    7.6
    Very good
    BRUNO from Singapore
    Couple
    Deluxe King Bed
    Stayed 2 nights in May 2019

    Very good”

    Excellent facilities and very good location (just opposite subway station).

    Reviewed May 22, 2019

    Dear BRUNO, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded May 30, 2019
    Dorsett Chengdu Hotel
    9.2
    Exceptional
    Alexandra from Netherlands
    Couple
    Standard King Bed
    Stayed 2 nights in February 2019

    Exceptional”

    We had a very comfortable, clean, spacious room on a high floor. The only minor inconvenience is that they only have two elevators servicing the higher floors and sometime you will have to wait a bit (especially breakfast time) but this didn't bother us much. Staff was very friendly and professional. They have a quite extensive breakfast selection, including both western and Asian options of good quality. The nearest subway station (Luomashi) is very conveniently located, almost directly next to the entrance of the hotel. It is easy to get to the main sights around the city from this station. There is also a very nice traditional Sichuan hotpot restaurant next door that is open until after midnight.

    Reviewed February 17, 2019

    Dear Alexandra, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded February 25, 2019
    Dorsett Chengdu Hotel
    8.8
    Excellent
    Ching from Malaysia
    Solo traveler
    Standard Twin Bed
    Stayed 5 nights in January 2019

    helpful staff”

    will like to recoment this hotel to solo travleers, their customers service staff is helfful to solve all source of problem and need , a special thanks to their customer service staff OLIVER ( 宋紫寒)for his excellent services .thanks a lot OLIVER.

    Reviewed January 08, 2019

    Dear Ching, Thank you for choosing Dorsett Grand Chengdu and writing such a positive review. We are so glad you enjoyed our hotel, your compliments will encourage us to continuously provide excellent service to our guests. Thank you again and looking forward to welcoming you back in a near future. Regards, Dorsett Grand Chengdu

    Responded January 09, 2019
    Dorsett Chengdu Hotel
    8.0
    Excellent
    Wing from Malaysia
    Business traveler
    Standard Twin Bed
    Stayed 4 nights in January 2019

    Neither restaurant nor shopping center near to the hotel.”

    Basically, this hotel is located "near" to the CBD area. Metro station of Luomashi - Line 1 (骡马市)is just "stone trow away" from the hotel. Room size is big, the bed is soft, and staffs are friendly. The only shortfall of this hotel is not much restaurants and shopping centers near to the the hotel, for those who doesn't like spicy food, it is a good idea to visit Chunxi Road (metro station of this shopping district is having the same name), just 2 stations away from the hotel. Many international restaurants are located in Chunxi Rd, world renowned boutiques also can be found there.

    Reviewed January 07, 2019

    Dear Wing, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu

    Responded January 08, 2019
    Dorsett Chengdu Hotel
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    • Exceptional location
    • Wenshu Yuan Monastery
    • Luomashi Metro Station is within 0.31 km