Dorsett Grand Chengdu Hotel
2018

Dorsett Grand Chengdu Hotel

No.168 Xi Yulong Street, Wenshu Yuan Monastery Area, Chengdu, China, 610000
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 Dorsett Grand Chengdu Hotel
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    Interior view Dorsett Grand Chengdu Hotel
    Standard King Bed Dorsett Grand Chengdu Hotel
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    Exterior view Dorsett Grand Chengdu Hotel

    Guest reviews

    8.7
    Excellent
    /10
    (1098 reviews)See what guests said
    8.0
    Very good

    "Basically, this hotel is located "near" to the CBD area."

    Wing C.

    -

    January 7, 2019

    8.9
    Excellent value for money
    Recommended by 95% of guests

    Property highlights

    • 310 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Chengdu

    This property is in high demand!Booked 25 times in the last 2 days
    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • New Century Plaza120 m
  • Pacific Department Store (full)260 m
  • Consulate of the Republic of Singapore290 m
  • Consulate of Sri Lanka290 m
  • Chengdu Stadium300 m
  • Luomashi Metro Station310 m
  • Sichuan Bank of China Tower340 m
  • Wenshu Monastery Metro Station600 m
  • Chengdu Sports Center700 m
  • Sichuan Science Museum850 m
  • Value for money8.9
    Distance to city center1.5 Km
    Location rating8.9
    Nearest airportChengdu Shuangliu International Airport (CTU)
    Distance to airport14.8 km
    Select your room
    8.7
    Excellent
    Room comfort & quality
    Double Room
    Double Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower and bathtub
    • 1 king bed
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    Standard King Bed
    Standard King Bed
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
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    Suite
    Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
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    Executive King
    Executive King
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
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    Deluxe King Bed
    Deluxe King Bed
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
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    Standard Twin Bed
    Standard Twin Bed
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Deluxe King
    Executive Deluxe King
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 king bed
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    Executive Twin
    Executive Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Have a question for Dorsett Grand Chengdu Hotel?

    What people love about the property

    • 8.4
      Excellent

      "Excellent choice - customer service and location very good."

      julie

      |

      June 28, 2018

    • 10.0
      Exceptional

      "This is one of the best hotels we have stayed at in China for a reasonable price."

      James

      |

      October 2, 2018

    • 10.0
      Exceptional

      "The staff was fantastic."

      James

      |

      October 2, 2018

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    More about Dorsett Grand Chengdu Hotel

    More about Dorsett Grand Chengdu Hotel

    9.6
    Exceptional

    "Speedy check-in process."

    James

    |

    September 7, 2018

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "The rooms were clean, well-kept."

    Ai L.

    |

    January 2, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    Only one breakfast included in promotion room types, except for early bird booking.

    Real reviews from real guests

    Agoda Reviews (1098)Booking.com Reviews (1485)
    8.7
    /
    10
    Cleanliness8.8
    Facilities8.4
    Location8.9
    Room comfort and quality8.7
    Service8.8
    Value for money8.9
    Provided by verified guests of Agoda
    All languages
    All guests (1098)
    All room types

    Show reviews that mention 

    Showing 628 verified guest comments
    12345
    10.0
    Exceptional
    Ignacio from Chile
    Couple
    Standard Twin Bed
    Stayed 2 nights in February 2019
    They best hotel”
    Very good recepción, they treat us very Well, help us in everything and the food is delicious.
    Reviewed March 05, 2019
    Dear Ignacio, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded March 06, 2019
    Dorsett Grand Chengdu Hotel
    9.2
    Exceptional
    Alexandra from Netherlands
    Couple
    Standard King Bed
    Stayed 2 nights in February 2019
    Exceptional”
    We had a very comfortable, clean, spacious room on a high floor. The only minor inconvenience is that they only have two elevators servicing the higher floors and sometime you will have to wait a bit (especially breakfast time) but this didn't bother us much. Staff was very friendly and professional. They have a quite extensive breakfast selection, including both western and Asian options of good quality. The nearest subway station (Luomashi) is very conveniently located, almost directly next to the entrance of the hotel. It is easy to get to the main sights around the city from this station. There is also a very nice traditional Sichuan hotpot restaurant next door that is open until after midnight.
    Reviewed February 17, 2019
    Dear Alexandra, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded February 25, 2019
    Dorsett Grand Chengdu Hotel
    10.0
    Exceptional
    Liew from Singapore
    Couple
    Standard King Bed
    Stayed 4 nights in February 2019
    Value for money, next to subway”
    the location is very ideal - situated next to the subway line 1 and 4. if you come from the airport via subway, take exit F and turn left, you will see the hotel building. There are many good eating locations and pastry shops within walking distance. Staff are very friendly.
    Reviewed February 26, 2019
    Dear Liew, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded March 06, 2019
    Dorsett Grand Chengdu Hotel
    8.8
    Excellent
    Ching from Malaysia
    Solo traveler
    Standard Twin Bed
    Stayed 5 nights in January 2019
    helpful staff”
    will like to recoment this hotel to solo travleers, their customers service staff is helfful to solve all source of problem and need , a special thanks to their customer service staff OLIVER ( 宋紫寒)for his excellent services .thanks a lot OLIVER.
    Reviewed January 08, 2019
    Dear Ching, Thank you for choosing Dorsett Grand Chengdu and writing such a positive review. We are so glad you enjoyed our hotel, your compliments will encourage us to continuously provide excellent service to our guests. Thank you again and looking forward to welcoming you back in a near future. Regards, Dorsett Grand Chengdu
    Responded January 09, 2019
    Dorsett Grand Chengdu Hotel
    8.0
    Excellent
    Wing from Malaysia
    Business traveler
    Standard Twin Bed
    Stayed 4 nights in January 2019
    Neither restaurant nor shopping center near to the hotel.”
    Basically, this hotel is located "near" to the CBD area. Metro station of Luomashi - Line 1 (骡马市)is just "stone trow away" from the hotel. Room size is big, the bed is soft, and staffs are friendly. The only shortfall of this hotel is not much restaurants and shopping centers near to the the hotel, for those who doesn't like spicy food, it is a good idea to visit Chunxi Road (metro station of this shopping district is having the same name), just 2 stations away from the hotel. Many international restaurants are located in Chunxi Rd, world renowned boutiques also can be found there.
    Reviewed January 07, 2019
    Dear Wing, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded January 08, 2019
    Dorsett Grand Chengdu Hotel
    10.0
    Exceptional
    Alina from Singapore
    Couple
    Deluxe King Bed
    Stayed 4 nights in December 2018
    Great location to stay!”
    2 mins walk from metro - Lomashi. Good locations, not far from HSR. Famous hotpot that closes at 2am just down the road. Hotel is clean and very value for money. Convenience stall just next door. They even have a menu for pillows. Staff are friendly and helpful.
    Reviewed January 05, 2019
    Dear Alina, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded January 08, 2019
    Dorsett Grand Chengdu Hotel
    8.8
    Excellent
    Ai from Singapore
    Solo traveler
    Standard Twin Bed
    Stayed 2 nights in December 2018
    . ”
    Good value for money. Excellent location next to metro, just 3 bus or metro stops from chunxilu (mega shopping area downtown), 1 metro stop from 宽窄巷子 / narrow and wide alley. The rooms were clean, well-kept. Room heating was good and hot water shower responsive. Only downside was the walls were rather thin, so I could hear sounds from next door.
    Reviewed January 02, 2019
    Dear Ai, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded January 03, 2019
    Dorsett Grand Chengdu Hotel
    9.6
    Exceptional
    Chee from Malaysia
    Family with teens
    Standard King Bed
    Stayed 5 nights in December 2018
    Great Location, 5-Star Concierge service But Poor Breakfast”
    Everything is PERFECT, location, room, nearby restaurant, especially great concierge service (from helping to receive parcel which we purchased online to assisting us in ordering food delivery online), they are just nice, friendly, and helpful. THANK YOU for giving us a GREAT Chengdu trip. The only drawback was the breakfast, we stayed 5 nights and the breakfast was EXACTLY the same everyday. Suggest you go nearby for breakfast unless you have OLD parents like us.
    Reviewed December 13, 2018
    Dear Chee, Thank you for the review. We take note on the issues as mentioned and will share this with the related department for for possible actions to be taken. We hope to welcome you back to Dorsett Grand Chengdu for us to be in service to you again. Thank you. Regards, Dorsett Grand Chengdu
    Responded December 17, 2018
    Dorsett Grand Chengdu Hotel
    8.0
    Excellent
    Kum from Singapore
    Couple
    Standard King Bed
    Stayed 5 nights in November 2018
    Very good”
    I enjoyed my stay at Dorsett. Staff were polite. Food at hotel was decently good and priced reasonably. Location around the hotel is more quiet and not a shopping/tourist area. if you would like to travel to tourist sights, hotel is located conveniently next to the train station
    Reviewed December 11, 2018
    Dear Kum, Thank you for your kind review. As you say, our locations are definitely one of unique selling points. Looking forward to welcoming you again in the near future. With Regards! Dorsett Grand Chengdu
    Responded December 11, 2018
    Dorsett Grand Chengdu Hotel
    8.8
    Excellent
    Jayshree from New Zealand
    Couple
    Deluxe King Bed
    Stayed 3 nights in October 2018
    Great value hotel!”
    We got upgraded to a suite room which was very spacious with nice bathroom and cloak room. Service could be better and staff did not speak much English so at times it was difficult to communicate. Apart from this great location (with a famous hotpot restaurant a few steps away) and overall good stay. Would recommend to anyone going to Chengdu.
    Reviewed October 26, 2018
    Dear Jayshree, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded November 13, 2018
    Dorsett Grand Chengdu Hotel
    10.0
    Exceptional
    Eunice from Singapore
    Couple
    Standard King Bed
    Stayed 2 nights in October 2018
    Big suite room with modern facilities”
    Excellent hospitality & service from hotel staff. There is a small building on the right of the hotel selling simple local food. Easy ťo get anywhere by DiDi (local Uber/Grab) from hotel. We thought we booked a standard King room but was given a suite without extra charges. The suite room was very well maintained, very clean & spacious. Highly recommended!
    Reviewed October 19, 2018
    Dear Eunice, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded October 23, 2018
    Dorsett Grand Chengdu Hotel
    10.0
    Exceptional
    James from United States
    Family with young children
    Standard King Bed
    Stayed 4 nights in September 2018
    Great location. Great Hotel. Great Staff. ”
    This is one of the best hotels we have stayed at in China for a reasonable price. The staff was fantastic. They were very helpful and accommodating in all situations. The hotel is very close to some of the best restaurants in town and a very very short walk from a subway exit with an elevator that can get you to almost any line very quickly. Eat at the tofu restaurant across the street, but you will need to know Chinese, since the menu is only in Chinese. There are also two great hot pot restaurants very close, along with small noodle shops and fruit vendors near the subway. Chengdu is a beautiful city and I would recommend everyone to stay at this great hotel.
    Reviewed October 02, 2018
    Dear James, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded October 08, 2018
    Dorsett Grand Chengdu Hotel
    10.0
    Exceptional
    stephen from Australia
    Couple
    Standard King Bed
    Stayed 3 nights in September 2018
    Great hotel”
    This hotel was luxurious after our hotel in Xian!! We had a room on the 34th floor with a great view of the city! The metro station was practically outside the front door which gave you easy access to many areas! The room had everything and more than you needed! Would highly recommend this hotel!!
    Reviewed September 26, 2018
    Dear stephen, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded October 08, 2018
    Dorsett Grand Chengdu Hotel
    10.0
    Exceptional
    Jacynth from Malaysia
    Group
    Standard Twin Bed
    Stayed 5 nights in February 2019
    Excellent Hotel”
    Friendly staffs - variety of breakfast choice - excellent location (just beside train exit) - clean & big room.
    Reviewed February 11, 2019
    Dear Jacynth, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded February 14, 2019
    Dorsett Grand Chengdu Hotel
    8.8
    Excellent
    Cheng from Malaysia
    Couple
    Standard King Bed
    Stayed 2 nights in December 2018
    Strategy Location”
    This hotel is just right beside a subway station, the location is very strategy and just right in the centre of the city. I suggest the hotel to put in more effort on the hospitality and customer experience sector as we don't feel much on this but doesn't means that the service is bad .The service is good and meet standard just that we don't feel much emotion in the service provided. And, it will be a bonus if the hotel can provide business lounge facilities .Thank you.
    Reviewed January 10, 2019
    Dear Cheng, Thank you for your kind review. And regret that issue as mentioned. Will definitely share this with relative team to pay more attention. We hope to welcome you back to Dorsett Grand Chengdu for us to be in service to you again. Thank you. Regards, Dorsett Grand Chengdu
    Responded January 11, 2019
    Dorsett Grand Chengdu Hotel
    4.8
    Jennifer from China
    Solo traveler
    Standard King Bed
    Stayed 3 nights in December 2018
    Not very clean”
    Stained and dirty carpets, and surface dirt/mud which was not cleaned for the duration of my 3-night stay. However, front desk staff were courteous and quick to solve a problem regarding the inclusion of breakfast. Location was close to a Metro station but not much in the way of restaurants or activities nearby. Room was warm but common areas were a bit cold.
    Reviewed December 30, 2018
    Dea Jennifer , Thank you for sharing this review with us. And regret that issues as mentioned. Will definitely share this with relative team to pay more attention. We hope to welcome you back to Dorsett Grand Chengdu for us to be in service to you again. Thank you. Happy New Year. Dorsett Grand Chengdu
    Responded January 02, 2019
    Dorsett Grand Chengdu Hotel
    7.2
    Very good
    KA from Hong Kong
    Solo traveler
    Standard Twin Bed
    Stayed 3 nights in July 2018
    Clean , good location and nice staff”
    the room was clean and comfortable , good location with 1 minute walk to the subway entrance and there was 2 popular resturant just in front of the hotel ! the bell boy and drive were nice and gave helpful information to us. I will definitely enjoyed the stay and go to Chengdu and stay in this hotel again.
    Reviewed December 30, 2018
    Dear KA, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Happy New Year. Dorsett Grand Chengdu
    Responded January 02, 2019
    Dorsett Grand Chengdu Hotel
    9.6
    Exceptional
    Stephen from Australia
    Couple
    Standard King Bed
    Stayed 3 nights in December 2018
    Great value, but weak wifi and tiny bathtub”
    PROS: Location is great, right next to an interchange train station, literally within 1 minute walk. We stayed in a King Standard. Rooms were unexpectedly spacious, probably the largest non-suite we've ever seen. Decorations are quite modern. CONS: The Wi-Fi was practically unusable, but the wired ethernet was great. Highly recommend you use a travel router. Bathtub is the tiniest we've seen. Wasted opportunity for how big and luxurious the bathroom was. It's a great shape and you'd enjoy it if you were around or below 140cm, but otherwise it's way too short and shallow. The air conditioning doesn't seem to care what you set. Besides the On/Off on the remote, no other mode/button affected it in the slightest. Quite annoying because it would blast at full force even when the room was getting untolerably hot and dry, despite us setting it to lowest mode or ~21 C. The "cold" option also doesn't work, it just blasts warm air anyway.
    Reviewed December 27, 2018
    Dear Guest, Thank you for sharing this review with us. We take note on the issues as mentioned and will share this with the hotel management for possible actions to be taken. We hope to welcome you back to Dorsett Grand Chengdu for us to be in service to you again. Thank you. Regards, Dorsett Grand Chengdu
    Responded December 29, 2018
    Dorsett Grand Chengdu Hotel
    8.0
    Excellent
    Seng from Malaysia
    Solo traveler
    Standard Twin Bed
    Stayed 3 nights in November 2018
    Conveniently located near metro station ”
    Located near Luomashi Metro station; around 20 metres from “exit F” (less than 2 mins walk) Friendly and helpful staff; when complained that the room was stuffy and kind of hot as the air conditioner temperature cannot be adjusted, the frontline staff Billy (if I remember correctly) was very kind to arrange for a portable air cooler for the room. The area surrounding the hotel is rather quiet, not many convenient stores and restaurants compared to Chunxi Road area. (2 metro stops away); kuanzhai alley is just 1 stop from luomashi station. Room was quite spacious and quite good view from the room (20th floor). However the bathroom floor was quite slippery.
    Reviewed December 11, 2018
    Dear Seng, Thank you for your kind review. We are glad that you enjoyed the stay with us. Looking forward to your next stay at Dorsett Grand Chengdu. Thank you. Regards, Dorsett Grand Chengdu
    Responded December 17, 2018
    Dorsett Grand Chengdu Hotel
    9.6
    Exceptional
    James from Singapore
    Family with teens
    Standard Twin Bed
    Stayed 5 nights in August 2018
    Good value. Highly efficient. Fantastic staff. ”
    Arrived at the hotel from a late flight. Speedy check-in process. Concierge Jason Chen took us to our rooms. Jason also gave us a tourist map and he marked places of interest and good places for food. During our conversation, we noticed the airflow from the central aircon in our room was suboptimal. Jason called for the maintenance crew. It was impressive that even at 2am in the morning, maintenance crew was at my door within 5 minutes. After fiddling with the ducting above the ceiling for 10 minutes and not getting any improvement, the maintenance man called the reception to recommend change of room. Jason was back at my door in 5 minutes and he took us to our new room - an upgrade to a larger room. I have never seen this level of efficiency at an unearthly hour. Hotel is at a convenient location just a few steps from Luomashi station that has two metro lines that provide easy access to most places. Guest reception and concierge services were very cheerful and helpful.
    Reviewed September 07, 2018
    Dear James, Thank you for the great rating and review. Glad that you enjoyed the stay with us. Looking forward to welcoming you again in the near future. Thank you. Regards, Dorsett Grand Chengdu
    Responded September 14, 2018
    Dorsett Grand Chengdu Hotel
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    Dorsett Grand Chengdu Hotel
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    • Excellent location
    • Wenshu Yuan Monastery
    • Luomashi Metro Station is within 0.31 km