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12 travelers are looking at this property right now | 23 travelers have booked today.
"Staff were all mostly friendly."
Sugukumarah - February 18, 2020
This property has self-selected and self-certified the following hygiene measures. Learn more
12 travelers are looking at this property right now | 23 travelers have booked today.
Staff were very kind to allow reasonable late checkout for newlyweds considering the long process of wedding preparations without being asked.
Muhammad D. | February 23, 2020
Strategically located with many eateries nearby including convenience shops too.
Yusni F. | November 26, 2019
Impeccable service on our stay from 21 till 23 February.
Muhammad D. | February 23, 2020
Breakfast has a good choices of warm food.
rusdy | March 20, 2020
I was greeted by a friendly staff.
Jay | March 2, 2020
Staff is friendly and helpfull.
rusdy | March 20, 2020
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||22.00 Km|
|Nearest airport||Sultan Abdul Aziz Shah Airport (SZB)|
|Distance to airport||7.6 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Dorsett Grand Subang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 240 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Dorsett Grand Subang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Dorsett Grand Subang has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.
Buffet breakfast is offered at Dorsett Grand Subang Hotel from 6:00 AM to 10:30 AM. There is an additional charge of 58 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.
Dorsett Grand Subang Hotel has many in-house restaurants for hungry guests to dine-in. Terazza Brasserie, The Emperor and Cafe Aroma offer an extensive range of cuisines including Chinese and international. You can also delight yourself with their tasteful buffet menu option.
Don't miss a chance to treat your taste buds to fragrant chicken rice and double cheeseburgers, must-try dishes highly recommended by the property.
Special events such as weddings may be hosted at Dorsett Grand Subang Hotel. The property has indoor venues that can hold up to 1800 people.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.
On-site venues and convenient event services make Dorsett Grand Subang Hotel an ideal choice for hosting meetings. The business venues at Dorsett Grand Subang Hotel can hold up to 360 people. An extensive range of facilities and services including projector or LED display and Wi-Fi is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch and coffee break provided by Dorsett Grand Subang Hotel.
Interested in hosting a business event? Let Dorsett Grand Subang Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.
Dorsett Grand Subang does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Clean and comfortable."
January 28, 2020
"This property was good"
February 24, 2020
"The room was spacious."
March 2, 2020
Situated just half an hour from Kuala Lumpur International Airport, Dorsett Grand Subang is just 20 minutes from the city. The property boasts 478 guestrooms and suites that offer a modern and contemporary décor amidst a breathtaking backdrop of lush green gardens and spectacular city views. Each guestroom is equipped with exclusive amenities and conveniences, including a workspace, plush bed and feather pillows, 32-inch LCD television with satellite channels, high speed internet connectivity, as well as personalized housekeeping services available 24-hour.
Guests staying in the Club Rooms or Suites have privilege to access the Premier Lounge, an extension of the hotel’s facilities and services that provides exclusive retreat for conducting business or simply relaxing. The Premier Lounge that has floor-to-ceiling windows provides guests with a stunning view of Kuala Lumpur’s city center from its perch on the 16th floor as well as a host of other privileges that include complimentary evening cocktails, continental breakfast, and private check-in and check-out services.
Dorsett Grand Subang also feature leisure activities like a spa, outdoor whirlpool, sauna, beauty salon, and fitness center. All in all, Dorsett Grand Subang is a brilliant place of stay.
"A good stay as always ."
March 9, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 2 year(s).
|Guest's age||Extra bed|
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Dorsett Grand Subang
Show reviews that mention
Oldies but goldies”
Dorsett Grand Subang is old hotel but still one of the best hotel in Subang area, the room is spacoius n clean, facilities completed with swimming pool, full equip gym n spa. Breakfast menu change every day (i stayed 4 days). Check in n check out very quick, all staff are very awesome n kind. Free shuttle bus to sunway pyramid, empire, subang parade n suria shopping mall also i-city. I have given late check out till 4 pm, very pleasent condition. Sure i will stay here again when in subang area KL.
Dear daniel, thank you for sharing your positive review. We are pleased to know that you were impressed with our hotel's overall quality and services. It is always nice to receive good feedback from our guests. We will certainly share your compliments with the team here which we are sure they will appreciate very much. Every day here at the Dorsett Grand Subang, all of us strive to make sure that we look after our guests well and to know that our actions are appreciated is the highest form of motivation. Thank you for your patronage and we most certainly look forward to welcoming you back again soon. Regards, Christina Toh, Area General Manager
Great friendly staff, but the shower and quality of room service can be improved on”
We love everything about this hotel except two things - the shower head can't be adjusted to angle downwards, and the room service menu is limited and doesn't taste very good. Shower: It's either you use a shower head that faces the wall (doesn't angle downwards) or use the overhead rain shower head, which by the way sets off by default and sprays you with cold water when you first start the shower. This freaked out my 1 year old and made him scared of the shower for about 2 days. Whenever I want to shower without completely getting my head wet, I have to gold the shower head with one hand. Very bad design. However, this is our go-to hotel every time we go back to Shah Alam. We have tried others - Shah Alam Concorde, Imperial Subang, Sunway Hotel, Grand Blue Wave - and none of them can quite compare to the Grand Dorsett when it comes to comfort of the room, sound proofing (very important) and professional staff. All of the others I would only give at maximum a 3 out of 5 star.
Dear Roselina, thank you for staying with us again. We appreciate your loyalty and continued trust in our hotel and our staff. We are glad to hear that you had an overall pleasant stay and were impressed with the warm hospitality of our staff. We will definitely share your compliments with them. However, we have noted your feedback regarding the shower head and quality of food served from our Room Service menu and apologize for the unpleasant experience. Please be assured that we will immediately address these issues to make the necessary improvements. Your continued patronage is appreciated and we look forward to being part of your future trips. Regards, Christina Toh, Area General Manager
Best Hotel in Subang”
Excellent staffs, especially CK Tan at check in who greets customers with a warm smile. Big, clean. comfortable and quiet rooms. Nice bathroom. Nice view of the lake from my room. Hair dryer and iron with ironing board available in the room. Walking distance to good restaurants. Short drive to my favourite seafood restaurant at Subang airport and Sunday morning market at Shah Alam stadium. First time staying at Dorsett Grand Subang and will stay at this hotel for all my future trips in Subang
Dear Shamsudin, thank you for your review and for choosing to stay with us. We are glad to hear that you had a wonderful stay and were especially impressed with the warm hospitality extended by our staff, CK. We will definitely let him and the rest of our team here know how much of an impact they have made to your experience. Your continued patronage to our hotel is sincerely appreciated and we look forward to being a part of your future trips. Regards, Christina Toh, Area General Manager
Lovely hotel in outer Kuala Lumpur”
The Grand Dorsett Subang is a most homely and relaxing hotel situated in outer Kuala Lumpur. I had a most enjoyable stay there and utilized the gym and swimming pool. The rooms are pleasantly appointed and spacious although the tv was a bit old and small. If you can get a pool side room, it is lovely. Breakfast was excellent as well.
The rooms in Dorsett Grand hotel Subang was really spacious, clean and very very comfortable. I can spend my whole day in the room just lying on their soft warm bed without even going out! It was that good. I really love the interior and decoration of the hotel too. It made me feel royalty, to an extent. However, some of the staff's are really slow in their service. I was dining in one of their cafe and had to wait for almost 40minutes for my meal. I even managed to go for 2 smoking breaks in between waiting. Other than that, everything was superb. Keep up the good work, people.
Lovely hotel in outer Kuala Lumpur”
I stayed here for two nights and was very happy with the experience. The hotel is in the outer area of Kuala Lumpur near Sunway Pyramid shops. They provide a shuttle a few times a day or a meter taxi is about 9RM. I really liked the swimming pool and the gym there. Breakfast has a wide variety of foods which is excellent. I would thoroughly recommend this hotel if you are in the Subang area.
Great but a bit of ....”
Great Hotel and certainly, I will stay again. But there are few hmmmms. One is the smoke smells at the corridor. I was staying at standard Dorsett room but this smoking smell from the corridor is unacceptable. You take a bath, dry your hair, getting ready and just after you open the door, the smell destroys motivations to go out. Also, the shower head was broken. Otherwise, the best experience, as always, is the breakfast restaurant. I quite enjoy the place. It has this classic hotel feelings which I can not find anywhere in kuala lumpur anymore (There are some in Penang still but not in KL). I would seriously recommend some form of renovation on this damages caused by smokers or perhaps take a bit of a money from smokers as these people will ruin everything but pay nothing more. Please keep up!! Thank you very much!!
Dear Tomonari, thank you for taking the time to share your review with us. We are glad to hear that you had an overall positive stay experience and especially liked the ambience of our restaurant. However, we sincerely apologize for the unpleasant experience you encountered with the smoking smell from the corridor. Please be assured that we will immediately address this issue with the relevant department to resolve it. We thank you for sharing your stay experience and look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
Excellent!! Staff is nice, valueable stay!!!”
Stay 3nights with my girl. We had an awesome stay with dorsett grand Subang, the staff there are super friendly. I only managed to have our breakfast for 2days, but the food is nice! They will change the menu different days so u guys won’t get boring of the food! Will definitely choose this hotel again when I travel to Msia. Thumbs up for them :)
Dear Lee, thank you for your wonderful review and the perfect rating you gave us. We are pleased to know that you and your daughter had a memorable stay with us and were impressed with the warm hospitality extended to you by our associates and the quality of food served. We will certainly share your compliments with the team here for which we are sure they will appreciate very much. We do hope that your next stay is around the corner as we look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
Luxury Hotel at a very Reasonable price”
Grand Dorsett Hotel is definitely a must for those travelling to Kuala Lumpur. Were greeted by very friendly staff who made us feel welcome from the word go. Showed us up to our very spacious room which had amazing views ! A little far from the city centre but the staff were very quick and helpful to call a cab for us when the need arose. Will definitely stay there again if I find myself in Kuala Lumpur again.
Pleasant Stay ”
Spent 3D2N in Grand Dorsett with my partner, who is here in KL to attend several work meetings. Although the room seemed slightly worn down (peeling wallpaper, aged Furniture etc.), the staffs’ attentiveness made up for minor flaws as such. The room provided was up to our standards, spacious and clean. Dorsett also provides shuttle services to Sunway Pyramid (daily), KLCC and Mid Valley (weekends) which definitely is a pluspoint :) Would definitely stay again.
Dear Mingli, thank you for taking the time to share your review with us. We are glad that you had an overall pleasant stay with us and were especially impressed with the warm hospitality of our associates and quality of our room. It is always a pleasure to receive good comments from our guests. We do appreciate your patience and understanding as we continue to improve our quality and services to the level you deserve. We most certainly look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
4* hotel with a 5* attitude”
I spent 4 nights recently in Grand Dorsett Subang, I had booked the Dorset room but upon check in they upgraded me which wss a wonderful gesture. The room was a good size and the complimentary wifi works well The Staff are very courteous, friendly and nice. The breakfast buffet is amazing with a choice of different cuisine ststions. The room was large and I feel comfortable staying there and this was my 3rd time there. Surely would go back next time.
Dear Suresh, thank you for sharing your review with us. We appreciate very much your wonderful feedback. It is always a pleasure to receive good comments from our guests. We are sure all of our staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for choosing our hotel and we certainly look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
Old building but well maintained”
Friendy staff, and good service. Didnt realize this is 5 star hotel until day after i checkout due to extremely cheap price. bedsheet all are clean, and very comfortable bed. baby under 1 year old able to sleep well. Some minor thing : aircon thermostat has issue. unable to control temperature by bring up setpoint, and room was cold, until we reduce fan speed to make it more comfortable. Some room toilet are clear window, some matte, some was sticked with wall paper. Hotel come with free shutter to sunway pyramid , subang mall and subang station.
Dear Kah, thank you for sharing your review and the perfect rating you gave us. We very much appreciate your feedback regarding your stay and are pleased to know that you had an overall pleasant stay with us. However, we have noted the inconvenience you had with the aircond thermostat and will address this issue. Thank you again for sharing your experience and we hope to welcome you and your family back again soon. Regards, Christina Toh, Area General Manager
Nice hotel, value for money”
Grand Dorsett is located in a rapidly developing area. It is close to Sunway Pyramid, Subang Parade and other shopping and tourist attractions as well as education institutions; ie. Monash Uni and Sunway Uni. The access from and to public transport is good. It is also easy to go to airport or to Kuala Lumpur. The hospitality of the crews are good and the hotel room is complete, well laid out and nicely fitted.
lovely hotel and service with smile”
this grand dorsett subang hotel is ideally located near to the sunway lagoon resort. it also provide good shutter service to this resort. the place is worthwhile to stay and has good breakfast,
i stayed at the grand dorsett due to its proximity to sunway pyramid and their facilties. the room was well appointed and the lightly shaded decor was pleasing. i ordered room service which was excellent. i really like the gym and the sauna. the swimming pool was also lovely. there was a fine array of food at breakfast. a five star hotel but without the price tag.
Lacking awareness on food allergy, stay away if you're not prepped for allergic reaction. ”
Dear Dorset Grand Subang Hotel Team, There was an incident in which my guest ordered food, outlining the clear allergy to peanuts to the other person on the line. The other person acknowledged it, only to have the food delivered containing peanuts still. This required my guest to receive immediate jab, aside the fact that you're conveniently located next to Subang Jaya Medical Hospital - I am absolutely appalled on the lack of understanding of the dire consequences. While the manager on duty was quick to attend to the complaint, no follow up was made to ensure that the guest feel all right. If I recalled correctly the guest themselves had to head out independently to look for the allergy cure. While you meet basic hospitality - it is now a time to ensure that attentiveness is taken on a whole new level, to avoid unnecessary incidents like this as well as the stress taken while at your property. Thank you.
Dear Hazwani, thank you for sharing your feedback with us. While the hotel enjoys an excellent reputation for its services, we regret to note of the unfortunate incident which had occurred to your guest. The unpleasant experience which your guest encountered is certainly not acceptable. Please know that we take this matter seriously and have briefed our our kitchen team and service staff to review the procedures to avoid a similar occurrence in the future. Our sincere apologies to you and we look forward to being able to serve you and your guests better in the future. Regards, Christina Toh, Area General Manager
Good value stay for Christmas season ”
When the neighbouring hotels are charging more than RM350-RM400 for a night stay, this hotel just charges less than RM300 per night. Dorsett Grand Subang is not a new hotel, situated slightly out of the way of shopping malls. However, it provides hourly shuttle service to Sunway Pyramid and Subang Jaya LRT station. From Subang Jaya LRT station, one can travel to KL Sentral or KLCC easily. We took about less than hour to travel from Subang Jaya LRT station to KLCC on Saturday morning (Dec 23 2017). On our way back to the hotel, we uberred back from Subang Jaya LRT station which only took less than 10 minutes. The beds provided by the hotel are comfortable with the option of soft or firm pillows on request. Breakfast at this hotel is considered above average of those provided by the neighbouring hotels. In addition, the swimming pool is bigger as well. Our check out was hassle free. Our overall experience with this stay of 3 nights is satisfactory.
Dear Yun, thank you for taking the time to write us a review. We are pleased that you had an enjoyable stay with us. We pledge to provide the finest service and facilities for our valued guests and we are glad that you have good comments on our hospitality and facilities. Therefore, comments like yours will definitely motivate us to further strive for excellence. Thank you for choosing our hotel and we certainly look forward to your next visit. Regards, Christina Toh, Area General Manager
pleasant and good value of money”
I was on business trip to kuala lumpur. My superiour recommend me to use agoda to look for the hotel. By RM300 can get a 5 star hotel. It is really good value of money for Dorsett Hotel. The location is closed to Kuala lumpur city and easily access to my customer.
actually im booking for dorset room and i really lucky because i got club room.. i dont know why,maybe thats my lucky day!!! thanks dorsett grand subang... i really love that room... ❤️
Dear Muhammad, thank you for your review. We are pleased to know that you were impressed with our hotel's overall quality and services and especially liked the Club Room which you stayed in. We are sure that all our staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you again and we look forward to welcoming you back soon. Regards, Christina Toh, Area General Manager
Fantastic renovated hotel room and lovely Bed!”
it was a great stay with the grand dorsett subang. was just looking for a reasonable price hotel to stay during the holiday time, while i checked into the hotel room it just impressed me with their newly renovated club room decor and i would say this is a good place to stay in with their lovely bed!
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