Dorsett Grand Subang Hotel

Dorsett Grand Subang Hotel

Jalan SS12/1, Subang Jaya, Bandar Sunway, Kuala Lumpur, Malaysia
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     Dorsett Grand Subang Hotel

    Guest reviews

    7.8
    Very good
    /10
    (4649 reviews)See what guests said
    10.0
    Exceptional

    "Convenience nearest our office"

    nur A.

    -

    December 27, 2018

    7.9
    Very good cleanliness
    Recommended by 89% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    This property is in high demand!Booked 32 times in the last 2 days
    Very good
    Location
    7.8
    See map
    Very good location
    Nearby
    Popular
  • Subang Jaya Medical Center340 m
  • Taylors College790 m
  • Metropolitan College800 m
  • INTI College Subang Jaya830 m
  • Royal Subang Golf Club840 m
  • KTM Train Station - Subang Jaya1.1 km
  • Subang Parade Shopping Mall1.23 km
  • Scream Park1.34 km
  • Sunway Pyramid1.43 km
  • Sunway Pyramid Shopping Mall1.46 km
  • Value for money7.8
    Distance to city center25.00 Km
    Location rating7.8
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport7.6 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Executive Suite
    Executive Suite
    ...
    • Room size: 67 m²/721 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Executive Suite Hot Deal
    Executive Suite Hot Deal
    ...
    • Room size: 67 m²/721 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Dorsett Room
    Dorsett Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Hot Deal Room
    Hot Deal Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    Enter dates to see prices
    Club Hot Deal
    Club Hot Deal
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 super ki...
    Enter dates to see prices
    Deluxe Room Hot Deal
    Deluxe Room Hot Deal
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 super king bed or 2 singl...
    Enter dates to see prices
    Double Saver Room
    Double Saver Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    Enter dates to see prices
    Hot Deal
    Hot Deal
    ...
    • Room size: 28 m²/301 ft²
    • Shower and bathtub
    Enter dates to see prices
    Have a question for Dorsett Grand Subang Hotel?

    What people love about the property

    • 6.4
      Good

      "Lots of cafe and restaurants nearby."

      Soufi

      |

      January 6, 2019

    • 10.0
      Exceptional

      "Good room, good service."

      Yu

      |

      November 18, 2018

    • 8.8
      Excellent

      "Staff are very hospitable, helpful and nice."

      Garnett D.

      |

      August 23, 2016

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    More about Dorsett Grand Subang Hotel

    More about Dorsett Grand Subang Hotel

    9.2
    Exceptional

    "Room large with comfy bed."

    Suhaizai

    |

    January 11, 2019

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "I like their club room and executive lounge."

    sandy

    |

    November 29, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Breeks Cafe
    6.8 km American
    myBurgerLab Oug
    8.2 km American, Fast food, Halal
    McDonald's
    8.3 km American
    Asian cuisine
    Asian cuisine
    Nasi Kandar Shaaz Curry House
    1.6 km Asian, Indian, Indonesian
    The Food Tree
    2.6 km Asian, Halal, Malaysian
    Paradise Dynasty
    2.8 km Asian, Chinese, Taiwanese
    Chinese cuisine
    Chinese cuisine
    Fatty Chong Restaurant
    6.3 km Chinese
    Home Kitchen
    6.8 km Chinese
    Yun lai dim sum
    6.9 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (4649)Booking.com Reviews (1900)
    7.8
    /
    10
    Cleanliness7.9
    Facilities7.7
    Location7.8
    Room comfort and quality7.9
    Service7.9
    Value for money7.8
    Provided by verified guests of Agoda
    All languages
    All guests (4649)
    All room types
    Showing 2777 verified guest comments
    12345
    10.0
    Exceptional
    Sarah from Malaysia
    Family with young children
    Dorsett Room
    Stayed 1 night in January 2019
    Big room with great hospitality”
    This is our first time with Dorsett and the room were very spacious and we love the breakfast spread selection. Staff were very friendly and informative. The reception also noticed we were travelling with our little one and offered Baby Cot to us. Overall very happy with the service and would love to come back!
    Reviewed February 11, 2019
    Dear Sarah, thank you for giving us a perfect rating and for sharing your review with us. We very much appreciate your positive comments and are pleased to know that you and your family had an overall pleasant experience. We are sure all our staff enjoyed catering to your needs as much as you enjoyed your stay. We do hope that your next stay is around the corner as we look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
    Responded February 12, 2019
    Dorsett Grand Subang Hotel
    7.6
    Very good
    Ai from Malaysia
    Couple
    Dorsett Room
    Stayed 2 nights in March 2019
    My favourite hotel”
    Great location at Subang Jaya area. Many shopping malls & restaurants nearby. Awesome, modern and clean hotel. Staffs friendly & polite too.
    Reviewed March 05, 2019
    Dear Ai, thank you for sharing your review with us. We are pleased to know that you had a positive experience and especially liked our hotel's location, facilities and warm hospitality of our associates. It is always a pleasure to receive good feedback from our guests. Thank you for choosing our hotel and we certainly look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
    Responded March 06, 2019
    Dorsett Grand Subang Hotel
    7.6
    Very good
    goon from Malaysia
    Business traveler
    Dorsett Room
    Stayed 2 nights in February 2019
    Clean, affordable 5 star, near to sunway ”
    Good stay, nice room but I reserved one big bed for two room end up I’m getting two bedded room. Forced to paid more for upgrade. Next time please call them up to confirm, not sure the problem is with agoda or hotel. Not very happy
    Reviewed February 21, 2019
    Dear goon, thank you for your review. We very much appreciate your positive comments about our hotel. However, we have noted your feedback on your accommodation and will address this issue. Thank you for your patronage and we look forward to serving you again. Regards, Christina Toh, Area General Manager
    Responded February 25, 2019
    Dorsett Grand Subang Hotel
    10.0
    Exceptional
    Cheng from Malaysia
    Couple
    Deluxe Room
    Stayed 1 night in December 2018
    It was good stay”
    I had a stay with my partner for a night, they eloquently provide a free surprise with rose petals in our room, and my partner made a hassel to request them to put a bouquet, but it was ended well. thank you for the effort from the hotel team, kudos to all of you.
    Reviewed December 27, 2018
    Dear cheng, we very much appreciate your positive comments about our hotel and are pleased to know that you were impressed with our hotel's quality and services. We will definitely share your compliments with the team here for which we are sure they will appreciate very much. Thank you for choosing our hotel and we look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
    Responded December 28, 2018
    Dorsett Grand Subang Hotel
    10.0
    Exceptional
    LEE from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in February 2019
    Weekend Trip”
    Since my kids moved to Selangor to study, we have been making frequent trips to KL, spending a few nights here and there. This is definitely one of the best place hotel we stayed in. Thoroughly enjoyed it. Only issue is the arm chair that is very dangerous because it can flip backwards. Brought it up to the hotel staff- front counter and he handled it very well. Hope he did something.
    Reviewed February 20, 2019
    Dear Lee, thank you for your review and for choosing our hotel. We are pleased to know that you had an overall pleasant stay with us. We appreciate your positive feedback about our hotel and will definitely share your comments with our team here. We have noted your comment on the arm chair and will address this issue. Thank you for your patronage and we look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
    Responded February 20, 2019
    Dorsett Grand Subang Hotel
    10.0
    Exceptional
    Jing from Singapore
    Family with teens
    Dorsett Room
    Stayed 2 nights in February 2019
    Near Sunway - great for shopping”
    Grab fare to Subway is RM 6-9 one way. Room is huge. Easy to get to from NorthSouth highway (coming from the south).
    Reviewed February 25, 2019
    Dear Jing, thank you for sharing your review with us. We are pleased to know that you had an overall pleasant stay and especially liked our hotel's location which was suitable to your needs. We do hope that your next stay is around the corner as we look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
    Responded March 05, 2019
    Dorsett Grand Subang Hotel
    9.2
    Exceptional
    Carin from Malaysia
    Solo traveler
    Dorsett Room
    Stayed 2 nights in February 2019
    Overall nice hotel”
    Nice bed for a good night sleep, spacious room with a bath tub. The only downside is the parking lot with no shades.
    Reviewed February 21, 2019
    Dear Carin, thank you for your review. We are glad to know that our hotel's quality and services met your expectations. With regards to our car park facilities, please be informed that we also have a multi-story covered car park which is located next to our ballroom. Thank you for your patronage and we look forward to being of service to you again. Regards, Christina Toh, Area General Manager
    Responded February 25, 2019
    Dorsett Grand Subang Hotel
    8.0
    Excellent
    Vinodhini from Malaysia
    Business traveler
    Deluxe Room
    Stayed 1 night in December 2018
    Very good”
    All good
    Reviewed February 21, 2019
    Dear Vinodhini, thank you for your review and for choosing our hotel. We are glad to know that you had an overall pleasant stay with us. We do hope that your next stay is around the corner as we look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
    Responded February 25, 2019
    Dorsett Grand Subang Hotel
    8.4
    Excellent
    Robert from United Kingdom
    Solo traveler
    Club Room
    Stayed 4 nights in November 2018
    Close to Sunway hospital, which was my reason for this visit. ”
    Do not try and use the licensed bandits (Taxi’s) who park in the street outside of the hotel, they arrive with between RM35 & RM50 on the meter stating ‘waiting time’. Utilise Grab, plenty around and my journey, dependent on the time of day, was between RM7 & 10, with good, clean vehicles and friendly drivers.
    Reviewed November 22, 2018
    Dear Robert, thank you for taking the time to share your review with us. We are glad to know that our hotel's location was most suitable to your needs. However, we have noted your feedback pertaining to the taxis parked outside the hotel and will address this issue. We would recommend that you get our Concierge services to assist you if you need any transportation. Thank you for choosing our hotel and we look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
    Responded November 23, 2018
    Dorsett Grand Subang Hotel
    10.0
    Exceptional
    MOHAMAD from Malaysia
    Business traveler
    Dorsett Room
    Stayed 1 night in October 2018
    Excellent stay”
    The staff were courteous at all fronts... And the amenities are in very good condition, the pillows are extremely comfortable and I slept soundly... The breakfast has great choices, definitely recommended.
    Reviewed November 02, 2018
    Dear Mohamad, thank you for taking the time to share your experience with us. We are pleased to hear that you had a wonderful stay and was impressed with the quality of service provided by our staff, variety of breakfast served and amenities provided. We will definitely share your compliments with our team here. We do hope that your next stay is around the corner as we look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
    Responded November 07, 2018
    Dorsett Grand Subang Hotel
    9.2
    Exceptional
    Ka from Singapore
    Group
    Deluxe Room
    Stayed 3 nights in October 2018
    Located very near Sunway”
    Doresett is a pretty old hotel - so don't expect the facilities and amenities to be brand new. It's old but everything works very well. It's located 45 mins away from the international airport and 10 mins drive away from Sunway.
    Reviewed October 08, 2018
    Dear Ka, thank you for sharing your review with us. We are pleased to know that you found our hotel's overall quality and services up to expectations. It is always a pleasure to receive good comments from our guests. We do hope that your next stay is around the corner as we hope to welcome you back again. Regards, Christina Toh, Area General Manager
    Responded October 09, 2018
    Dorsett Grand Subang Hotel
    9.6
    Exceptional
    zaini from Malaysia
    Family with teens
    Dorsett Room
    Stayed 1 night in September 2018
    Good Hotel”
    Stayed for 1 night and room was big size and comfy bed and pillows. Did not manage to use their facilities. Hotel is short drive to Sunway Pyramid, Subang Parade and Empire Shopping and it is also close to many many local eateries near Inti College
    Reviewed September 14, 2018
    Dear Zaini, thank you for sharing your review with us. We are pleased to know that you had a comfortable stay. It is always a pleasure to receive good feedback from our guests. We do hope that your next stay is around the corner as we hope to welcome you back again. Regards, Christina Toh, Area General Manager
    Responded September 14, 2018
    Dorsett Grand Subang Hotel
    10.0
    Exceptional
    Gladys from Malaysia
    Family with teens
    Dorsett Room
    Stayed 2 nights in September 2018
    Great hotel and awesome staff”
    Booked 1 night ended up staying 3 nights. Gsm connie ws delightful. She went out of her way to make my aunt feel comfortable. My aunt is just recovering and we decided to have a staycation. We had a great stay. The upgrade was a pleasant surprise. Thank u for showing great hospitality and leading by example
    Reviewed September 11, 2018
    Dear Gladys, thank you for sharing your review. We are delighted to hear that you and your aunt had an enjoyable stay and were impressed with the warm hospitality extended by Connie. We will definitely share your comments with her. We thank you again for your feedback and look forward to welcoming you back again soon. Regards, Christina Toh, Area General Manager
    Responded September 12, 2018
    Dorsett Grand Subang Hotel
    8.4
    Excellent
    SITI
    Couple
    Dorsett Room
    Stayed 1 night in March 2019
    Hot aircond”
    Should service your room aircond and provide more parking
    Reviewed March 03, 2019
    Dear Siti, thank you for your feedback. We sincerely apologize for the unpleasant experience caused by the air-cond temperature and limited parking space. Please be assured that we will immediately address the issues and make the necessary improvements. Thank you for your patronage and we look forward to serving you again. Regards, Christina Toh, Area General Manager
    Responded March 05, 2019
    Dorsett Grand Subang Hotel
    8.0
    Excellent
    Hooi from Malaysia
    Business traveler
    Dorsett Room
    Stayed 2 nights in November 2018
    Friendly, Clean, Cozy”
    Very comfortable stay
    Reviewed February 20, 2019
    Dear Hooi, thank you for taking the time to share your review with us. We very much appreciate your positive comments about our hotel and are pleased to hear that your stay was a comfortable one. Thank you for choosing our hotel and we look forward to serving you again. Regards, Christina Toh, Area General Manager
    Responded February 25, 2019
    Dorsett Grand Subang Hotel
    10.0
    Exceptional
    Raja from Malaysia
    Solo traveler
    Dorsett Room
    Stayed 1 night in February 2019
    Nice room”
    Friendly staff and fast checkin and checkout. Rooms we superbly clean and fresh. Downside, is the parking barrer post for collecting parking ticket if you are driving.
    Reviewed February 10, 2019
    Dear Raja, thank you for sharing you review with us. We are pleased to know that your stay was a pleasant one and that you found our hotel's quality and services up to expectations. We have noted your feedback on the parking barrier and will address the issue. We thank you for your patronage and look forward to serving you again. Regards, Christina Toh, Area General Manager
    Responded February 11, 2019
    Dorsett Grand Subang Hotel
    8.0
    Excellent
    Kalidas from Malaysia
    Family with young children
    Dorsett Room
    Stayed 1 night in July 2018
    Good”
    Best Hotel with good services so far.
    Reviewed February 08, 2019
    Dear Kalidas, thank you for sharing your review with us. We are pleased to know that you were impressed with our hotel's overall quality and services. We do hope that your next stay is around the corner as we look forward to welcoming you back again. Regards, Christina Toh, Area General Manager
    Responded February 08, 2019
    Dorsett Grand Subang Hotel
    6.0
    fauzy from Malaysia
    Business traveler
    Executive Suite
    Stayed 1 night in January 2019
    over priced on this trip”
    we regularly book Dorset Subang. however, due to some glitch the date booked differed from what was intended. after making the necessary change, we paid double what we normally paid. we tried to speak to both agoda and hotel but no no avail.
    Reviewed February 01, 2019
    Dear fauzy, thank you for staying with us again. We have noted your feedback regarding the double charge that you paid and would like to inform you that this was due to the hotel cancellation policy stated. We thank you for your patronage and look forward to serving you again. Regards, Christina Toh, Area General Manager
    Responded February 07, 2019
    Dorsett Grand Subang Hotel
    5.2
    Chithiramanaalan from Malaysia
    Couple
    Dorsett Room
    Stayed 1 night in January 2019
    Run down block and old fittings”
    When booked via Agoda being assigned with un refurbished old rooms. Where else cash/company booking being assigned with refurbished rooms. Regularly stay there for both business travel and own. Price wise no big difference.
    Reviewed January 28, 2019
    Dear Chithiramanaalan, thank you for your feedback. We sincerely apologize for the unpleasant experience you encountered during your recent stay with us. Please be assured that we will address the issues to ensure they do not happen again. We look forward to being of service to you again. Regards, Christina Toh, Area General Manager
    Responded January 28, 2019
    Dorsett Grand Subang Hotel
    6.8
    Good
    Siew from Singapore
    Solo traveler
    Dorsett Room
    Stayed 3 nights in January 2019
    Housekeeping STILL needs to improve”
    From my last stay till this recent stay, the housekeeping has NOT improve and instead has deteriorated. Upon checked in, bathroom lacked hand towels, shower cap and other amenities. Then when I pull up the quilt cover, I found a big hole in the bedsheet, just right below where they place the pillows so it was in clear sight!!! This shows a "couldn't care less attitude" of the housekeeping team.
    Reviewed January 24, 2019
    Dear Siew, we are disappointed to hear of the unpleasant experience you encountered during your stay with us. We sincerely apologize for the Housekeeping issues and will immediately address them with our Executive Housekeeper. Please be assured that we take all our guests' feedback seriously and will address the issues to ensure they do not happen again. We look forward to serving you again. Regards, Christina Toh, Area General Manager
    Responded January 25, 2019
    Dorsett Grand Subang Hotel
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    Dorsett Grand Subang Hotel
    |Very good 7.8
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    • Very good location
    • Mid Valley Mega Mall
    • KTM Train Station - Subang Jaya is within 1.1 km