Dorsett Kuala Lumpur
Dorsett Kuala Lumpur
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 Dorsett Kuala Lumpur
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 Dorsett Kuala Lumpur
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 Dorsett Kuala Lumpur
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Location
Excellent
8.6
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Dorsett Kuala Lumpur

Stay in the heart of Kuala Lumpur
Have a question for Dorsett Kuala Lumpur?
Excellent
From 5924 reviewsSee what guests said
8.0
Recommended by 90% of guests
  • Airport transfer

  • 470 meters to public transportation

  • Currency exchange

  • Heart of the city

Room choices
7.9
Very good
Room comfort & quality
25 travelers are looking at this property right nowBook now before it's too late!
2 Bedroom Premier
2 Bedroom Premier
...
  • 94 m²/1012 ft²
  • 2 bedrooms
  • 1 queen bed
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Premier 2-Bedroom
Premier 2-Bedroom
...
  • 94 m²/1012 ft²
  • Non-smoking
  • 1 queen bed
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Two Bedroom Suite
Two Bedroom Suite
...
  • City view
  • 74 m²/797 ft²
  • 2 single beds and 1 queen b...
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Dorsett Queen Studio Residence
Dorsett Queen Studio Residence
...
  • City view
  • 61 m²/657 ft²
  • 1 queen bed
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Two-Bedroom Suite
Two-Bedroom Suite
...
  • 74 m²/797 ft²
  • 2 bedrooms
  • 1 queen bed
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Dorsett Suite
Dorsett Suite
...
  • 45 m²/484 ft²
  • Shower and bathtub
  • 1 king bed
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Dorsett Room
Dorsett Room
...
  • 30 m²/323 ft²
  • Shower
  • 1 king bed or 2 double beds
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Deluxe Premier
Deluxe Premier
...
  • 38 m²/409 ft²
  • Shower
  • 1 king bed or 2 single beds
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Two-Bedroom Premier Suite @ Dorsett Residences
Two-Bedroom Premier Suite @ Dorsett Residences
...
  • 94 m²/1012 ft²
  • Shower and bathtub
  • 1 king bed
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Family Room
Family Room
...
  • 30 m²/323 ft²
  • Shower
  • 1 single bed and 1 king bed...
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More about Dorsett Kuala Lumpur

More about Dorsett Kuala Lumpur

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Li Yen
60 mAsian, Chinese
SB Corner
70 mAsian, Indian, Malaysian
Chuai Heng Restaurant
100 mAsian, Chinese
Chinese cuisine
Chinese cuisine
Royal China Restautant
90 mChinese
Silk Road
230 mChinese
Vegetarian Corner
310 mChinese, Vegan
Halal food
Halal food
Hadramawt Palace
110 mHalal, Lebanese, Middle Eastern
Spice Garden
130 mHalal, Indian, Vegetarian
The Castle
220 mHalal, Lebanese, Mediterranean

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (5924)Booking.com Reviews (2246)
8.0
Excellent
Read reviews from:
Cleanliness8.0
Facilities7.7
Location8.6
Room comfort and quality7.9
Service7.9
Value for money8.0
Provided by verified guests of Agoda
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Showing 4787 verified guest comments
12345
8.8
teng from Malaysia
Group
Dorsett Room
Stayed 2 nights in May 2018
got strong "old" smell in room, stained towels still recycling for use.”
good location to go around city center. nice breakfast as serving different dishes for 2 night stay!
Reviewed May 20, 2018
Dear Ms Teng, Thank you for staying with us during your visit to Kuala Lumpur recently. We have taken note of your comments regarding your stay experience and please be assured that the issues would be looked into and rectified. We sincerely hope you would accord us another opportunity to being of service to you again soon. Thank you & warm regards, Adele Ang General Manager
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Dorsett Kuala Lumpur
8.0
Jamie from Singapore
Solo traveler
Dorsett Room
Stayed 1 night in January 2018
great stay!”
Really enjoyed the luxurious big rooms and there's an awesome cafe (wizard) just opposite the hotel.
Reviewed May 20, 2018
Dear Ms Jamie, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. With regards, Adele Ang General Manager
Responded May 20, 2018
Dorsett Kuala Lumpur
8.8
Richard from Malaysia
Business traveler
Deluxe Premier
Stayed 1 night in May 2018
A secluded hotel option at the heart of the city”
Hotel is in a great location, room conditions all good and value for money. Surprisingly it only sits next to Ritz Carlton and just tucked behind Starhill and JW Marriot, easy 3 - 5 minutes walk to Lot10, Pavillion shopping mall etc. Breakfast variety tho can be better.
Reviewed May 19, 2018
Dear Mr Richard, Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. With regards, Adele Ang General Manager
Responded May 20, 2018
Dorsett Kuala Lumpur
10.0
Tony from Singapore
Business traveler
Dorsett Room
Stayed 2 nights in May 2018
Exceptional”
Rooms have been updated and tastefully decorated.
Reviewed May 18, 2018
Dear Mr Tony, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager
Responded May 20, 2018
Dorsett Kuala Lumpur
7.2
Bee from Malaysia
Solo traveler
Dorsett Room
Stayed 1 night in May 2018
Great location hotel ”
Location is good. Walking distance to Pavilion and other shopping mall. Just a few minutes walk away, there’s many good restaurant surrounded in Jalan Imbi.
Reviewed May 18, 2018
Dear Ms Bee, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager
Responded May 20, 2018
Dorsett Kuala Lumpur
9.2
John from United States
Couple
Dorsett Room
Stayed 8 nights in May 2018
Good hotel, excellent location”
A very good hotel in the Bukit Bintang section of Kuala lumpur. Very near to transportation, shopping and food courts. The staff are excellent and the morning breakfast buffet is delicious with something for everyone.
Reviewed May 17, 2018
Dear Mr John, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager
Responded May 20, 2018
Dorsett Kuala Lumpur
10.0
Awais from Australia
Couple
Dorsett Room
Stayed 4 nights in May 2018
Services were outstanding and most importantly the friendly staff of hotel.”
Hotel was very neat and tidy and the staff was very friendly.I stayed there for 4 nights and if i visit malaysia again i would definitely visit this hotel.
Reviewed May 16, 2018
Dear Mr Awais, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager
Responded May 20, 2018
Dorsett Kuala Lumpur
9.2
Nara from Cambodia
Family with young children
Dorsett Room
Stayed 3 nights in May 2018
Breakfast ”
Breakfast not included children for each room and not mention when I was booking. They charge one child is RM 26. Food not good, the food for only Islam and indian people
Reviewed May 16, 2018
Dear Ms Nara, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We are most concerned to hear that your recent breakfast arrangement with us fell short of your expectation. We will look into the comment make necessary improvements. Hope to welcome you back again. With regards, Adele Ang General Manager
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Dorsett Kuala Lumpur
7.6
Nur from Malaysia
Solo traveler
Dorsett Room
Stayed 1 night in May 2018
not systematic ”
when you arrive you will struggle to park your car, the car park machine has problem, limited parking lot. Then when you want to go out and in with your car, you will face the problem again. No access card for parking, you need to go to receptionist register your car number. But they still didn't give you a parking pass. All you have to do is drive your car, wait at the gate. Then they will open the it. At night when you went back to the hotel to get rest, you feel exhausted. Again you will face the problem with the parking, the car park is full. You need to go to the receptionist again, they will ask you to park your car in the next building at the residential area. This process is so unprofessional and exhausting.
Reviewed May 15, 2018
Dear Cik Nur, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. Rest assured that the parking system has been updated and we now provide parking tokens to guests at the barrier gate. We hope to have another opportunity to welcome you back in the time to come to make your return visit a more enjoyable one. Thank you & warm regards, Adele Ang General Manager
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Dorsett Kuala Lumpur
7.6
Hajar from Singapore
Couple
Dorsett Room
Stayed 1 night in May 2018
Value for money”
Theres no nearby food places. A walk down with 7 eleven but with cab accessible to anywhere.
Reviewed May 15, 2018
Dear Cik Hajar, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We are right behind the major shopping district and food area of Kuala Lumpur, our Concierge will be happy to assist with the local gems of food. We hope to have another opportunity to welcome you back in the time to come to make your return visit a more enjoyable one. Thank you & warm regards, Adele Ang General Manager
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Dorsett Kuala Lumpur
9.6
Mohd from Malaysia
Family with young children
Family Room
Stayed 2 nights in May 2018
good”
excellent
Reviewed May 15, 2018
Dear Encik Mohd, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager
Responded May 16, 2018
Dorsett Kuala Lumpur
9.2
Loo from Singapore
Solo traveler
Dorsett Room
Stayed 2 nights in May 2018
Exceptional”
the gym equipment all can not use .
Reviewed May 14, 2018
Dear Mr Loo, Thank you for your feedback. We sincerely apologize for the unpleasant experience you encountered during your last stay with us. We do appreciate your kind patience and understanding as we continue to improve our facilities to the level that you as our valuable guest so rightfully deserve. Do note that we are in the midst of updating our swimming pool and gym. Thank you for your patronage and we look forward to welcoming you back again soon. With regards, Adele Ang General Manager
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Dorsett Kuala Lumpur
8.8
Akid from Malaysia
Family with young children
Dorsett Room
Stayed 1 night in May 2018
Fantastic place to stay with comfortable beds and pillows”
What could be better would be the parking area! Too little space to manouvre and turns have to be precise and sharp or it will leave scratches on the sides!
Reviewed May 14, 2018
Dear Encik Akid, Thank you for your feedback. We sincerely apologize for the unpleasant experience you encountered during your last stay with us. We do appreciate your kind patience and understanding as we continue to improve our services to the level that you as our valuable guest so rightfully deserve. Thank you for your patronage and we look forward to welcoming you back again soon. With regards, Adele Ang General Manager
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Dorsett Kuala Lumpur
9.6
rubi from Malaysia
Solo traveler
Dorsett Room
Stayed 2 nights in May 2018
a great hotel value for money ”
my first time here and i love the design and decor of the hotel.staff are very attentive. in room dining is quite okay for local cuisine ..however, the lobby is quite small. it's crowded during checkout time
Reviewed May 14, 2018
Dear Cik Rubi, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We hope to have another opportunity to welcome you back in the time to come to make your return visit a more enjoyable one. Thank you & warm regards, Adele Ang General Manager
Responded May 16, 2018
Dorsett Kuala Lumpur
10.0
MOHAMED from Singapore
Business traveler
Dorsett Room
Stayed 1 night in May 2018
Exceptional”
Very good
Reviewed May 14, 2018
7.2
Wendy from Malaysia
Couple
Dorsett Room
Stayed 1 night in May 2018
Big Room”
The room is very big and the room is very clean. However the air-conditional seems like doesn't function well as it feels stuffy and hot at night. The breakfast was good , decent variety of food to eat. It is very near to Pavallion, just took 5 min walk.
Reviewed May 14, 2018
Dear Ms Wendy, Thank you for your positive review. We appreciate very much your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the air-condition issue and will address it to ensure it will not happen again. Thank you for your patronage and we certainly look forward to welcoming you back again soon. With regards, Adele Ang General Manager
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Dorsett Kuala Lumpur
6.8
Rosnah from Singapore
Solo traveler
Dorsett Room
Stayed 2 nights in May 2018
Nice room and clean”
Frontdesk helpful... location gd... walking distance to bukit bintang and berjaya times sq..
Reviewed May 13, 2018
Dear Cik Rosnah, Thank you for your review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager
Responded May 14, 2018
Dorsett Kuala Lumpur
3.6
Ahmad from Malaysia
Business traveler
Dorsett Room
Stayed 1 night in May 2018
nicely but not follow my request”
By the everthing is good but room not clean and not nice view for me. Tqvm
Reviewed May 13, 2018
Dear Encik Ahmad, Thank you for staying with us during your visit to Kuala Lumpur recently. We have taken note of your comments regarding your stay experience and please be assured that the issues would be looked into and rectified. We sincerely hope you would accord us another opportunity to being of service to you again soon. Thank you & warm regards, Adele Ang General Manager
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Dorsett Kuala Lumpur
5.6
Chew from Singapore
Solo traveler
Dorsett Room
Stayed 2 nights in May 2018
Above average”
1) bathroom has stains at edges of wall tiles and floor tiles 2) gym equipment is not functioning. poorly maintained.
Reviewed May 12, 2018
Dear Mr Chew, Thank you for staying with us during your visit to Kuala Lumpur recently. We have taken note of your comments regarding your stay experience and please be assured that the issues would be looked into and rectified. We sincerely hope you would accord us another opportunity to being of service to you again soon. Thank you & warm regards, Adele Ang General Manager
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Dorsett Kuala Lumpur
5.6
garrett from Indonesia
Couple
Dorsett Room
Stayed 1 night in May 2018
Just so so”
It is more to 3 stars hotel than 4 stars, you need yo wait 4 -5 minutes to get luke warm water in the shower (not even hot). location is just the plus point.
Reviewed May 11, 2018
Dear Mr Garrett, Thank you for staying with us during your visit to Kuala Lumpur recently. We have taken note of your comments regarding your stay experience and please be assured that the issue would be looked into and rectified. We sincerely hope you would accord us another opportunity to being of service to you again soon. Thank you & warm regards, Adele Ang General Manager
Responded May 12, 2018
Dorsett Kuala Lumpur
12345
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