Very good 7.8
Based on 4048 reviews

Recent customer comments

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Very good



based on 4048 reviews
  • Cleanliness 8.4
  • Facilities 7.4
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for money 7.8
  • Food/Dining 6.6
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Joyce from Malaysia
Couples
Comfort
Stayed 3 nights in June 2015
Overrated Hotel
Staff very friendly, helpful and location
Very disappointed. Was shocked to see the size of the bathroom for a 4-star standard hotel. It should be a 3-star hotel
Reviewed June 25, 2015

Lucas from Belgium
Couples
Comfort
Stayed 4 nights in June 2015
Small rooms unhappy staff
The wifi, location
Ragged towels, broken rain shower, small room, unfriendly staff
Reviewed June 24, 2015

KIENCHOON from Malaysia
Couples
Comfort
Stayed 4 nights in June 2015
Good service n convenient for foods around value f
Every things feel good
Satisfied
Reviewed June 23, 2015

James from Singapore
Couples
Comfort
Stayed 4 nights in June 2015
Good location
good service, location.
Reviewed June 22, 2015

BOON from Malaysia
Business travelers
Executive Room
Stayed 1 night in June 2015
1st floor lounge and breakfast staff behaved badly
reception nice and polite
The f&b staff need trainning to serve guest don't make noise in front of guest cleaning cup and glasses seem like purposely especially 1st floir lounge
Reviewed June 21, 2015

hermanto from Indonesia
Families with older children
Comfort
Stayed 2 nights in August 2012
Comfortable hotel
bed, breakfast and location
the bed is really comfortable, shopping location was in walking distance. Worth every penny
Reviewed June 19, 2015

PIT from Malaysia
Groups
Stayed 3 nights in June 2015
Overall is great
Friendly front desk, cosy and clean room,strategic location
Overall is great. Friendly front desk is very helpful in providing information and guide for first time traveler like me. Room is clean and location is strategic. The only bad experience was about the free shuttle bus. 1st: waiting point is not really clear even few time check with front desk via call when just touch down. 2nd, the shuttle bus driver is not really helpful in providing route information; for eg, when we asking whether the stopping point going to "ladies market" (while it is stated in the shuttle bus route), she replied it is not to Ladies market but Langham place, while further check with her whether it is near to Ladies market, she refuse to answer and need us to seek help from front desk. For 1st time travelers, it is troublesome and we miss the bus after realise that the Ladies market only short distance from Langham place because driver refuse to share the information. 3rd, on 3rd night staying in hotel, we try to catch the last bus from Langham place (the waiting point is crowded with general bus parking at that moment), the bus never slow down and stop to check is there any hotel passenger and just passing through; again, we miss the bus.
Reviewed June 17, 2015

Tanni from Singapore
Families with young children
Comfort
Stayed 2 nights in June 2015
High Service standards
Free wifi and IDD calls, free shuttle bus and well trained staff
Very enjoyable stay. My son loved the room especially. It was very homely and although room was small, space was used very cleverly and you have everything you need.
Reviewed June 16, 2015

Hui from Malaysia
Couples
Stayed 3 nights in June 2015
Free phone and wifi convenient for food
Free phone with free phone call and data plan
Ok just room is small and the fridge is not cold other than that's is good
Reviewed June 16, 2015

Marcia from Singapore
Groups
Comfort
Stayed 4 nights in March 2015
Clean and Good location
Clean, Quiet and Easily Accessible
The staff were friendly and helpful. Rooms were clean.
Reviewed June 14, 2015


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