Amazing place but cleanliness can be improved”

The location of Dorsett Residences is a plus. It is only a 5-minute walk to Pavillion, Fahrenheit. Basically it is a walking distance to the Bukit Bintang area. Although the residence is being handled by an external agent, check in and check out were a breeze. The agents were accommodating and attended to our needs nicely and swiftly. The agent that attended to us is easily contactable as they use a system of communication through WhatsApp. Definitely would recommend for families. However, the only downside was that the places was quite infested with ants. Housekeeping is provided for everyday but upon returning to the residence after a day out, the residence is still infested with ants to a point where I had to take the cleaning measures myself. The saving grace is that the situation with the ants is not that bad and can be handled, the agent need not be called upon. Just a simple heads up to those who are considering this residence. Overall, the place is an 8/10.

Perfect luxurious stay”

Absolutely nothing to complain. Choose Nesting Nomads over the other agents as they are very efficient and fast in response. I have booked few rooms over 2 trips. Upcoming one is next week on 24th. The only place i will ever stay when i am in KL.

Awesome luxurious accommodation ”

Nothing to complain everything is perfect and awesome. Loved the deep huge bathtub and the balcony to chill out. Already booked my next stay with them. I'd stay only in Dorsett Residences when I'm in KL

Great stay. Good location. ”

Just 10-15mins walk to Berjaya Times Square, Pavillion, Bukit Bintang area. Facilities is good also. Washing machine in the kitchen is so confusing but manage to solved it. Overall are just nice! The staff, Nadiah is quite friendly and very nice girl.

Great Facility”

Good location with a working distance to major shoppings in Bukit Bintang. The apartment we had is very clean and comfortable. We couldn’t ask for anything more. Satisfied customer here.

Feels like home..”

You can walk to shopping malls in Bukit Bintang 5-10 mins..find something to eat 5mins..the rooftop swimming pool is amazing..they even have mini playgrounds for ur kids

All's good except for the reception”

Apparently it's not under Dorsett but it's by individual owners, the owner was missing at our time of check in, there was no way to check in without the owner present and we were delayed for our meeting. Otherwise location and facilities are all good, it's 10 minutes walk to all the big shopping malls.

Nice location nice place!”

Superb! Good apartment! Clean, close to bukit bintang pavillion. But in new year we cant use the swimming pool :(

Had a good holiday staying at Dorsett Rsedences”

Was being attended by Yuni upon arrival at Dorsett Residences. She is prompt in assisting us in check in and check out. Very helpful indeed. Cleanliness is ok overall , only the floor and sliding door of balcony were not cleaned dirty and dusty. Should put a manual note on how to use the microwave oven, stove, aircon and washing machine. Most satisfying was on how the staff named Yuni handled the situation arises whenever we have problem with the unit we stayed. She is very helpful and prompt whenever we need help. Would come again if we were to be attended a staff like Yuni. Overall we enjoyed our stay.

Nice place but no communication with the staff”

When I book the hotel, I didn't know that it was not under Dorsett. I had to call the person who own the apartment then you have to deposit RM400 (refundable after to check out) Aircon was not working and it was really warm. They don't clean the apartment because the table that we are eating from has food stains. Toiletries are not replenish. Towels has stain on them. Coffee is provided but no sugar or creamer. Hair dryer has 2 pin plug but you can't use them because their switch are 3 pin. Will not book from them anymore but book directly from Dorsett hotel instead.

Nice place. Bad staffs.”

Pros: Booked two bedroom suite. Room #10-10. Clean and nice place. Comfortable and the view is really nice, especially during sunrise. Not forgetting the pool side with twin tower view. 5 mins walk to pavilion. Cons: Dirty towel with huge stains. Need to wait for staff to come to check us in. Waited 15mins. When check in already, I realised no parking card given, so asked for parking card and she said later will pass to you. Until the next day.. we had to pay a lot for overnight parking next door Dorsett hotel. Waited for them to send the access card evening on day2. Waited again. Worst thing they wanted to charge rm100 for late check out about 30mins. My whole family was so angry about it. So unfair that we waited the whole time for them. But they can't even wait for us. Thankfully, it was resolved after a girl came over and apologise for everything and gave back our deposit.

Great location”

5 minutes walk to pavillion and lot 10, we had a great stay at this residence. The agent let us check in earlier and I believe if we contact earlier (through wadapp) there will be no problem for the check in and check out matter. Overall, we had a pleasant stay.

Nice place and near pavilion ”

Very nice place to stay, good facilities & near the shopping area. Our problems is the staff owner only, we texting 1 hour before arrive to the apartment, when we arrive, she's (the staff we deal with) still not there, we have to wait 35 minutes more, we have to call again at the property using other people phone cause we don't have local line & roaming call.

Difficult check in and out”

Checking in and out without a malaysian number is difficult. The owners of the residence should have given instructions properly. The room was clean and big. The location was within walking distance to Pavillion. The view was amazing as well. The air con is not working properly. There is no instruction on the TV channels or the air con.

Great room, Value for money”

Such a lovely room, clean n romantic.. all the staff also very friendly n helpfull.. i come again... Recomended to family, friends n all out there... the place also very near to shopping area... easy to find food...all is walking distance... room price is value for money...

Exceptional”

Sofa and the dining chairs were stained. other than that, the rooms are nicely decorated and we love our stay there. Everything was just a stone throw away yet not having to be disturbed by the on goings at the streets.

Luxurious apartment and well equipped but..”

Big and luxurious apartment. Good Price and location. Easy parking; just park ur car into the lift and it will auto park. wifi available and quite fast. Requires key to open door, a bit outdated and hassle. During my stay, the air con wasn't cold for the master and living. Not much TV channels and that few available channels are blurred so even the TV in the bathroom is kind of useless. Unfortunately for my stay, the master toilet bowl wasn't cleaned properly. Noticeable amount of urine stained on it when I placed the cover up.

Just so so ”

I used the filter to find accomodation " hotel" but agoda show dorsett residence then I booked it, but actually its not a hotel. Its apartment and the service the customer will get is apaertment service

No receptionist, and satelite tv but the room cleanliness are ok... ”

We are very satisfied with the cleanliness of the unit there. Very clean, comfortable and secure parking. But this property has no check-in reception. We have to call the agent for check-in, luckily she pick up the call and already standby at lobby area. A bit frustrated our unit not facing KLCC, and don't have a nice view for our kids. No satellite tv like Astro or hypp tv, a bit boring. TV channel is weak and bad. The swimming pool has a very nice view of KLCC but too crowded. The deposit is somewhat higher, higher than the unit rental price. Make sure there is enough cash before check in because agent only accepts cash. Despite being close to places of interest, a family with young children still have to take the car for it. Otherwise, it's perfect. We will definitely come back, hoping the cleanliness of the unit will be maintained.

Checking in/out issues”

I booked 2 units of 2 BR apartments on 11 Aug. I heeded the advise from the reviews and contact the property in advance, but yet still, waited 10 min for the agent to arrive. At 2.30pm, only 1 unit is available. The common toilet in one of the unit has clogging problem, and they did not give spare toilet roll. The other unit do not have any issues. Arranged to meet up 10am for check out and agent late again at 10.30am. Location and apartment renovation is great. TV channel is weak. Overall not bad stay if only they improved in checking in/out.